My child is on waiting list for one year.
We have contacted them about 6 months after signing up and been told that we are nearly there, currently being 7th in queue.
During next six months a fresh group of newcomers was created, accounting for more than 7 children but somehow without my child being included....Absolute absence of process transparency.
Contacted them again after another 6 months. Received no sufficient information, only been told that they will ring me back on specific date, ...