Reviews
Add Review- Paul HutchinsonReviewed on Google Maps
Having traded in a master spa hot tub for an American whirlpool I can say it was the best choice for us. Having spoke to the team and doing both dry and wet test we have been enjoying the experience of the ongoing advice and support. Learning about maintenance and water care, which I didn’t get from a previous provider. Being on the Maintenance/water OCare plan is definitely worth it as I have seen a significant improvement with our water from previous. Would highly recommend.
- Sue TylerReviewed on Google Maps
We bought a hot tub from One Stop and it was all smiles....... when we needed to move it the experience was very different. No sale, no interest. There was no aftersales loyalty, after agreeing to help with the move they then let us down. When we did manage to get people out to de commission the tub they were great but we could not recommend this company to buy from. January 2023 We posted this poor review of OneStop when we felt they let us down with after sales service, they placed a comp...
- Alex StevensReviewed on Google Maps
1st Class Service From walking into the East Bridgford showroom meeting the very knowledgeable, friendly, genuine Robert and team, with great correspondence from Amy at the Sleaford branch, to the great guys Charlie and Richard who delivered and installed our fantastic American Whirlpool 471, what an amazing spa, a full body massage with lighting to set your mood.. Thanks again One stop spa’s from one happy customer.
- Steveg WardReviewed on Google Maps
We have recently purchased a hot tub from One Stop, and are very satisfied. We were advised by Chris, and everything he said about the insulation on the American Whirlpool brand is fact - believe me! Our tub is within a building with bi-fold doors and in the 6 weeks we’ve had it, we have only had to heat the water once to 37c as it has held its heat so well - some days too hot! After sales service is second to none, nothing is too much trouble and there is always someone there to help and adv...
- Gemma PalabiyikReviewed on Google Maps
I’ve had my hot tub for over 10 months now and I know I made the best choice. I did my research and visited a few places getting advice before settling on going with 1stop spas. They were informative, patient, explaining all about the different options and helping decide which was best for my family. They were all friendly and helpful on installation day. Even since installation, I can ring up with any questions no problem. As I got used to keeping the chemicals topped up through to the first...