Booking options
£12
£12
On-Demand course
All levels
Do you wish to learn how to provide excellent customer service and increase your earning potential as a waiter? Also, do you want to gain the skills and confidence to excel in the food service industry? You will have all answers to these questions when you join our online Waiter Diploma course. Our exclusive course will cover everything from an introduction to the obligations and duties of a server in a restaurant.
In this course, you will learn about the numerous duties that waiters perform are essential to the efficient running of a restaurant. Then get to know about the various factors that influence customer satisfaction which include: the initial greeting of guests, the use of glasses, crockery, cutlery, and the specifics of silver service. In this introductory-level hospitality course, you will gain a solid grasp of the fundamental training needed for waiters. So, what to lose? Enrol and start your learning journey now!
Learning outcome:
After this course, you will be able to:
Recognise the various service etiquette
Describe the tools necessary for a successful service.
Identify the numerous crockery and cutlery kinds used in restaurants.
Learn how to utilise the serving dishes.
Understand the procedure for clearing the table at a restaurant.
Know more about how the table should be set up before serving customers.
Key Features of the Waiter Diploma Course :
Instant e-certificate and hard copy dispatch by next working day
Fully online, interactive course with audio voiceover
Developed by qualified professionals in the field
Self-paced learning and laptop, tablet, smartphone-friendly
24/7 Learning Assistance
Discounts on bulk purchases
*** Additional Gifts ***
Free Life coaching Course
*** (Offer Ends Soon) ***
This intensive course examines everything from the tools used to provide services and the duties of a waiter. Then, we will talk about different service types and examine relevant methods for each. Furthermore, you will gain knowledge of how to use and preserve the many types of glassware, common bar tools, and cutlery used in a high-end restaurant. Additionally, you will examine the process for arranging the table before service and providing it with the proper equipment and crockery. Finally, you will get to know how upselling and suggestive selling strategies are used in upscale restaurants to build customer loyalty and trust.
Course Curriculum
The detailed curriculum outline of our Waiter Diploma course is as follows:
***Waiter Diploma***
Module 01: Customer Service and Service Sequence
Who is the Waiter?
Responsibilities of a Waiter
Types of Customer Service
Table Setting
Service Sequence
Module 02: Equipment Handling Technique
Restaurant Equipment
Carrying Plates
Bar Equipment
Handling Glassware
Using a Tray
Module 03:Hygiene
Personal Hygiene
Personal Grooming
Restaurant Hygiene
Cleaning the Restaurant
Procedure for Cleaning
Floor Surfaces
Routine and Non-Routine Cleaning
Module 04: Beverage and Tobacco
Non-Alcoholic Beverage
Water
Tea
Coffee
Types of Coffees
Service of Tea and Coffee
Mocktails
Serving Sodas
Service of Juices
Fruit Juice
Module 05: Understanding Risks and Preventive Measures
Responsibilities as a Food Handler
Waste Management
Pest Control
First Aid
Restaurant Hazards, Safety Measures and Handling
Module 06: Food & Beverage Control and Selling Techniques
Cost Control & Selling Techniques
Cost Controlling Measures
Suggestive Selling and Up-Selling
Effective Seller
Promoting Food & Beverage Service
Understanding Our Customer
Anticipating Guests' Needs
Module 07: Tips and Hints for Success in Waiter profession
Tricks for Making a Great Impression
Key Things That Impress Every Customer
Ways to Convert Customers into Regulars
5 Tips to Become a Best Waiter
Accreditation
All of our courses, including this Waiter Diploma course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Certification
Once you've successfully completed your Waiter Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Assessment
At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.
People who work as a restaurant Waiter
People currently working in the cafeteria or want to work in the food service industry
Anyone who Serves Food.
Learners do not require any prior qualifications to enrol on this Waiter Diploma course.
Upon successfully completing the course learners will have the necessary skills and knowledge to pursue a career in the relevant field. Here are some career choices one could go for:
Waiter
Head Waiter
Supervisor
Restaurant Manager
In the UK, these job opportunities are getting a salary between £25,000 to £30,000 per annum
Certificate of completion
Digital certificate - Included
Certificate of completion
Hard copy certificate - Included
You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
About Us