Booking options
£12
£12
On-Demand course
All levels
Remember the days of the industrial revolution when quality control was an afterthought? Times have changed, and the market now demands high-quality services and products as a norm. Enrol in our Managing Quality and Continuous Improvement Strategies course to be a part of this transformation. This sector offers vast opportunities for growth, advancement, and job satisfaction. You'll learn how to manage quality, ensure optimal service delivery, and the application of continuous improvement strategies. Become the driving force for change and excellence within your organisation, understanding stakeholder perspectives and promoting team cohesion. Immerse yourself in theories of quality and learn to apply them in practical settings. Let's embrace quality and continuous improvement for a brighter, more efficient future.
Learning Outcomes
Grasp a comprehensive understanding of stakeholder perspectives.
Acquire knowledge of service delivery and ensuring quality.
Comprehend the essential concept of continuous improvement.
Recognise the importance and need for constant improvement in operations.
Learn how to manage quality in an organisation effectively.
Gain insights into various theories of quality and their application.
This Managing Quality and Continuous Improvement Strategies course starts with developing a profound understanding of the stakeholder's views and values, shaping your perspective towards service delivery and quality. It aims to equip you with the expertise required for managing and delivering services at an optimum level. Next, you will delve into the concept of continuous improvement, understanding its necessity in a growing and ever-evolving business landscape.
You'll uncover various methodologies and strategies to manage quality within an organisation by diving deeper. The Managing Quality and Continuous Improvement Strategies course provides a thorough overview of different quality theories, empowering you to implement the most suitable strategies for your business environment. In addition, understanding these theories will provide you with a broader spectrum of quality control and management techniques.
The course's final module emphasises team building and the responsibilities that come with it. You'll gain the skills to form, manage, and lead teams that are essential for continuous improvement and quality management.
Certification
Upon course completion, you're eligible for a FREE certificate titled Managing Quality and Service Delivery in PDF or hardcopy format. The PDF certificate will be sent to your registered email without any cost. For hardcopies, the UK delivery fee is £3.99 and the International delivery fee is £10.
10 CPD hours / points Accredited by CPD Quality Standards
This course is aimed at individuals with a keen interest in quality management and continuous improvement. It's suitable for those aspiring to enhance their business acumen, specifically in the areas of service delivery, stakeholder management, and team building. The course is also a valuable resource for experts in management or supervisory roles looking to refine their skills further. Finally, this Managing Quality and Continuous Improvement Strategies course will be beneficial for any individual seeking to make strategic decisions to improve quality and productivity in a business setting.
Quality Assurance Manager - £35K to £55K/year.
Continuous Improvement Manager - £40K to £60K/year.
Service Delivery Manager - £45K to £65K/year.
Stakeholder Management Specialist - £50K to £70K/year.
Team Leader (Quality Control) - £30K to £45K/year.
Digital certificate
Digital certificate - Included
Hard copy certificate
Hard copy certificate - Included
Hardcopy Certificate (UK Delivery):
For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99.
Hardcopy Certificate (International Delivery):
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
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