Booking options
£21
£21
On-Demand course
All levels
Working with Level 2 Certificate in Working with Customers in Health and Social Care
Hey there,
If you're looking for a career that's both rewarding and challenging, then you should consider becoming a health and social care professional.
In this field, you'll have the opportunity to help people facing some of the most difficult challenges in their lives. You'll work with people who are sick, injured, disabled, or elderly. You'll also work with people who are struggling with addiction, mental health issues, or poverty.
It's not always easy, but it's incredibly rewarding. Every day, you'll have the chance to make a difference in someone's life.
And the best part is, you don't need a college degree to get started. There are many entry-level positions in health and social care that only require a high school diploma.
If you're interested in learning more about a career in health and social care, I encourage you to enrol in our Working with Level 2 Certificate in Working with Customers in Health and Social Care course. In this course, you'll learn the essential skills and knowledge you need to get started in this field.
So what are you waiting for? Sign up today and start your journey to making a difference in the world!
Key Features:
CPD Certified
Free PDF Certificates included in the price
Lifetime Access
Curriculum
The detailed curriculum outline of our Level 2 Certificate in Working with Customers in Health and Social Care is as follows:
Module 01: Introduction to Patient Customer Service
Module 02: Effective Patient Customer Service Training
Module 03: Areas of Patient Customer Service
Module 04: Customer Service Operative Skills
Module 05: Organising Schedules
Module 06: Medical Jargon and Terminology
Module 07: Effective Filing Systems in Medical Offices
Module 08: Patient Customer Service Soft Skills
Module 09: What Customer Service Is to Different Medical Professionals
Module 10: Providing Customer Service and Support to Colleagues
Module 11: Handling Difficult Customers
Certificate
After completion the Level 2 Certificate in Working with Customers in Health and Social Care course, you will get a Free PDF certificate, which is CPD Certified.
20 CPD hours / points Accredited by CPD Quality Standards
Please note: The level 2 Certificate in Working with Customers in Health and Social Care course is not a regulated course and doesnt not entitled you to work professionally. It only covers essential aspects of Working with Customers in Health and Social Care. To get qualified with a professional qualification, you can choose: The level 2 Certificate in Working with Customers in Health and Social Care (RQF).
Patient Customer Services
Health Care Assistant
Medical Assistant
Medical Receiptionist
Digital certificate
Digital certificate - Included
Hard copy certificate
Hard copy certificate - Included
About Us