Hospitality & Catering Course

Structure of the Hospitality & Catering industry and types of hotels

Manage staff turnover and identify training needs

Housekeeping operations

Front-end office operations and communications

Emergency communication plan

Employee safety program

Oversee the Hospitality & Catering department

Recruit and train staff effectively

Instant e-certificate and a hard copy included

Fully online, interactive course with audio voiceover

Developed by qualified professionals in the field

Self-paced learning and laptop, tablet, and smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Module 01: An Overview of the Hotel Industry

Module 02: The Process of Selection and Recruitment in the Industry

Module 03: The Process of Development and Training in the Industry

Module 04: Management of Front Office Operations

Module 05: Housekeeping, Engineering and Security Operations

Module 06: Food and Beverage Operations

Module 07: Service Quality in the Industry

Module 08: Marketing in Travel and Tourism Business

Module 09: Accounting

Module 10: Customer Satisfaction

Module 11: E-Hospitality and Technology

Module 12: Travel and Tourism

Module 13: Tourism in the New Normal World

Module 14: An Overview of Catering Business

Module 15: Food Safety and Hygiene Laws

Module 16: Food Safety and Hygiene Management

Module 17: Food Safety in Catering

Module 18: Management of Food and Beverage Operations

Module 19: Marketing and Human Resource

Hospitality Manager

Hotel Business Owner

Restaurant Manager

Concierge

Restaurant Manager

Event manager

Wedding planner

Front desk agent

Sommelier

Hotel Business Owner

Housekeeping Supervisor

Travel Advisor