Booking options
£12
£12
On-Demand course
All levels
Hospitality & Catering Management Training Course
Whether you are a fresher who wants to showcase Hospitality & Catering skills to potential employers, a professional who wants to flourish in their profession, or an organisation who wants their employees to be up to date with the latest industry skills, then this course is for you.
Learning Outcomes
Structure of the Hospitality & Catering industry and types of hotels
Manage staff turnover and identify training needs
Housekeeping operations
Front-end office operations and communications
Emergency communication plan
Employee safety program
Oversee the Hospitality & Catering department
Recruit and train staff effectively
Key Features
Instant e-certificate and a hard copy included
Fully online, interactive course with audio voiceover
Developed by qualified professionals in the field
Self-paced learning and laptop, tablet, and smartphone-friendly
24/7 Learning Assistance
Discounts on bulk purchases
Curriculum
Hospitality & Catering Management
Module 01: An Overview of the Hotel Industry
Module 02: The Process of Selection and Recruitment in the Industry
Module 03: The Process of Development and Training in the Industry
Module 04: Management of Front Office Operations
Module 05: Housekeeping, Engineering and Security Operations
Module 06: Food and Beverage Operations
Module 07: Service Quality in the Industry
Module 08: Marketing in Travel and Tourism Business
Module 09: Accounting
Module 10: Customer Satisfaction
Module 11: E-Hospitality and Technology
Module 12: Travel and Tourism
Module 13: Tourism in the New Normal World
Module 14: An Overview of Catering Business
Module 15: Food Safety and Hygiene Laws
Module 16: Food Safety and Hygiene Management
Module 17: Food Safety in Catering
Module 18: Management of Food and Beverage Operations
Module 19: Marketing and Human Resource
Certification
Once you've successfully completed your Hospitality & Catering course, you will immediately be sent a digital certificate.
10 CPD hours / points Accredited by CPD Quality Standards
This course is ideal for anyone aspiring to work, or currently works in this industry, particularly in a management role. This includes:
Hospitality Manager
Hotel Business Owner
Restaurant Manager
Learners do not require any prior qualifications to enrol on thiscourse.
Concierge
Restaurant Manager
Event manager
Wedding planner
Front desk agent
Sommelier
Hotel Business Owner
Housekeeping Supervisor
Travel Advisor
Certificate of completion
Digital certificate - Included
Certificate of completion
Hard copy certificate - Included
You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
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