Description

The Ecommerce and Retail Course offers a detailed exploration of two of today’s most dynamic business sectors. From understanding digital marketplaces to mastering retail strategy, this programme covers essential elements such as e-commerce marketing, brand development, customer engagement, analytics, and effective retail operations. Learners will discover how to create impactful online experiences, develop strong product positioning, and manage transactions securely, while also delving into retail-specific areas like merchandising, consumer behaviour, multi-channel selling, and supplier negotiations.

Designed to provide a clear, structured pathway for those aiming to excel in both online and offline sales environments, the course blends digital marketing expertise with retail management insights. It addresses key areas including social media integration, trend analysis, supply chain efficiency, store security procedures, health and safety standards, and consumer rights legislation. Whether your goal is to grow an e-commerce store, strengthen a retail brand, or refine customer service approaches, this course offers the tools, strategies, and knowledge to compete effectively in an ever-evolving marketplace.

Ecommerce and Retail Combo Training Included:

Course 01: Ecommerce Marketing

Course 02: Retail Management, Branding & Customer Service

Key Features

CPD Accredited Ecommerce and Retail courses

Instant 2 PDF certificate

Fully online, interactive Ecommerce and Retail course with audio voiceover

Self-paced learning and laptop, tablet, smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Enrol now in this Ecommerce and Retail course to excel!

To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Ecommerce and Retail training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

The curriculum of the course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.

Curriculum

Course 01: Ecommerce Marketing

Module 01: Introduction to Electronic Commerce

Module 02: E-Commerce Strategy and Implementation

Module 03: Customer Service

Module 04: Products, Brands, and Services

Module 05: Content Planning and Production

Module 06: Use of Social Networks

Module 07: Marketing

Module 08: Creating an Engaging User Experience

Module 09: Transaction Management

Module 10: E-Commerce Analytics

Course 02: Retail Management, Branding & Customer Service

Module 01: Introduction to Retail Management

Module 02: Retail Strategy

Module 03: Retail Buying and Merchandising

Module 04: Retail Pricing

Module 05: Supply Chain Management in Retailing

Module 06: The Sales Process and Dealing with Customers at the Checkout

Module 07: Importance of Consumer Behaviour

Module 08: Taking Trends and Targeting Customers Effectively

Module 09: The Importance of Communicating with Customers

Module 10: Choosing a Retail Location

Module 11: Retail Psychology

Module 12: Negotiate the Right Deal with Suppliers

Module 13: Develop Store Security Procedures

Module 14: Management Skills for Leading Your Team

Module 15: Selling in Multiple Channels

Module 16: Retail Brand Management

Module 17: Health & Safety for Retail Stores

Module 18: Consumer Rights Act

Accreditation

All of our courses are fully accredited, including this Ecommerce and Retail course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you've successfully completed your Ecommerce and Retail course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).

CPD

20 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

This course is ideal for all employees or anyone who genuinely wishes to learn more about Ecommerce basics.

Requirements

No prior degree or experience is required to enrol in this course.

Certificates

Certificate of completion

Digital certificate - Included

Hard copy certificate

Hard copy certificate - Included

You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

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Ecommerce and Retail Course

By Training Express

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