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Conflict Management and Crucial Communications
By Skill Up
(9)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
1 hour 4 minutes
All levels
Description
Conflict Management and Crucial Conversations course is designed for any aspiring individual who wants to learn the key techniques of conflict management to use it in their professional life to fast track their career ladder. By completing the course, learners will be able to manage uncomfortable conversation and workplace conflict tactfully.
Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Preparing for your conversation | |||
▶ | Welcome | FREE | 🕐 00:01:00 |
▶ | INTRO | 🕐 00:05:00 | |
▶ | Preparing your problem statement | 🕐 00:06:00 | |
Delivering your conversation | |||
▶ | Getting into the right state | 🕐 00:07:00 | |
▶ | Presenting your problem statement | 🕐 00:04:00 | |
▶ | Asking your critical question | 🕐 00:03:00 | |
▶ | Listening to the other person | 🕐 00:05:00 | |
▶ | Agreeing on next steps | 🕐 00:03:00 | |
▶ | Finishing the conversation | 🕐 00:03:00 | |
▶ | Conclusion | 🕐 00:03:00 | |
BONUS Section: examples | |||
▶ | Example 1 - breaking up | 🕐 00:07:00 | |
▶ | Example 2 - separation at work | 🕐 00:07:00 | |
▶ | Example 3 - Flatmate discussion | 🕐 00:03:00 | |
BONUS VIDEOS | |||
▶ | Bonus - Crucial conversations | 🕐 00:03:00 | |
▶ | Bonus - Feedback | 🕐 00:04:00 | |
Additional Resource | |||
Resource : Conflict Management and Crucial Conversations | 🕐 00:00:00 |
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