Description

This one day course provides an excellent introduction to managing and supervising volunteers covering the skills, paperwork and processes needed to recruit, induct and support them. The course can be expanded to run as a series of half day sessions and can also be adapted to the specific needs of organisations who would like the session to be run in-house.

Areas covered

What motivates people to volunteer

The volunteer manager or supervisor’s role

A model of volunteer involvement

Volunteer rights and responsibilities

Legal issues and volunteer policy and procedures

Recruiting volunteers

Health and safety issues

Inducting, supervising and supporting volunteers

Managing difficult volunteers.

This course could be run as part of a training programme or could be run in house. Although the course outlined here is designed as a one day session, it can be extended with topics looked at in more detail and run as a series of five or six half day sessions.

In-house courses

The course is designed to be flexible so that it can accommodate the specific needs of a particular organisation or agency. It can be an excellent way of bringing supervisors from different departments together to ensure a consistent approach to managing volunteers across the whole organisation.

Objectives

To understand the motivations behind volunteering

To understand what systems and procedures they should have in place

To understand the “grey areas” relating to volunteers and the law

To look at recruitment and induction procedures

To ensure understanding of the concept of “Duty of Care” principles and risk assessment issues

To look at methods of managing and supporting volunteers.

Target Audience

People working in the voluntary and community sector or for statutory agencies. The course can be adapted to suit particular needs.

Cost

From £250 + travel costs.

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Managing Volunteers

By SAVO CIC

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