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£37
£37
On-Demand course
And, as a Project Manager, you'll soon be called upon to help lead it.
But, we often fear change. This leads to resistance.
So, managing and leading change is a challenging role. It will take you outside of your comfort zone and beyond your existing management and supervision tool-set.
But change is predictable
You can anticipate how people will respond, and what you need to do to engage them positively. You can plan, prepare, and handle the resistance that will certainly come.
And this course will give you them.
More than that, you'll learn:
how the need for change arises,
how to communicate it, and
the way to lead people through it.
Here are the main topics you'll cover:
The Cycle of Change
Barriers to Change
The first reason why people resist change
Tools for change leaders
Stakeholder analysis
How people respond to change: the change curve
The impact of change on operational performance: the Satir Curve
The three phases of a change program: the Lewin Model
The Onion Model of resistance to change
How to win over resisters
Throughout the course, you will have short exercises to do, that use the skills we'll cover. They are based on a real organizational change project. Other students and your tutor will support you, endorse your successes, and help you with your questions.
Prior Experience
The only prior experience you need is working life. But, if you have management or project management experience, you'll find it even easier!
Your Tutor
Your tutor is Dr. Mike Clayton. As a senior project, program and change manager at international consulting firm, Deloitte, Mike led large and complex change projects for his clients.
Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing change, large and small.
Dr Mike Clayton
Mike Clayton has been a successful and innovative project manager.
He has led large project teams and managed large groups as a Senior Manager at international consulting firm, Deloitte.
And he has coached and trained many thousands of project managers.
Introduction: Change at Work
Welcome (3:15)
The Cycle of Change (4:19)
Exercise: The Barriers to Change
The Sources of and Barriers to Change (5:09)
Step 1: Demonstrate the Need for Change
First Layer of Resistance to Change (2:07)
Demonstrating the Need for Change: Applying Leverage (4:41)
What if they Still don't Accept the Need for Change? (4:42)
Case Study. Day 1: New Dawn
Tools for Change Leaders: The Mad - Sad - Glad Exercise (4:26)
Tools for Change Leaders: Perceptual Positions (5:45)
Step 2: Create a Compelling Future
Fear and Desire as Motivators for Change (1:43)
A Compelling Vision of the Future (4:30)
Stakeholder Engagement (5:10)
Tools for Change Leaders: Stakeholder Triage (6:13)
Tools for Change Leaders: Stakeholder Analysis (2:49)
Case Study. Day 7: Stakeholder Analysis
When does the course start and finish?The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.