Booking options
£12
£12
On-Demand course
1 hour
All levels
As a retailer, your business is only as strong as your supply chain. From order management to reverse logistics, understanding the complexities of supply chain management is essential to maintaining a successful retail business. That's where our Supply Chain Management for Different Retail Formats course comes in.
In this comprehensive course, you will learn everything you need to know about supply chain management for different retail formats. You will gain the skills you need to manage order processing, implement multi-channel retailing strategies, improve customer service, and handle retail returns and reverse logistics. You will also learn about the importance of retail loyalty programs and advanced payment technologies.
Whether you are a business owner, retail manager, or supply chain professional, this course is perfect for anyone looking to gain a deeper understanding of supply chain management and take their retail business to the next level. So why wait? Enrol in our Supply Chain Management for Different Retail Formats course today and start building a stronger, more efficient supply chain!
Learning Outcomes:
Understand the fundamentals of supply chain management for different retail formats
Develop effective order management processes and implement multi-channel retailing strategies
Improve customer service and handle retail returns and reverse logistics
Design and implement retail loyalty programs to improve customer retention
Use advanced payment technologies to streamline the retail process
Our Supply Chain Management for Different Retail Formats course is designed to help you gain a deeper understanding of supply chain management and develop effective strategies for your retail business. With 9 comprehensive lessons, you will learn how to manage order processing, implement multi-channel retailing strategies, improve customer service, handle retail returns and reverse logistics, design and implement retail loyalty programs, and use advanced payment technologies.
This course is perfect for business owners, retail managers, and supply chain professionals who want to take their retail business to the next level. Whether you are just starting out in the retail industry or are an experienced professional, this course will help you master the skills you need to build a stronger, more efficient supply chain and improve customer satisfaction.
â±â± Supply Chain Management for Different Retail Formats Course Curriculum
Lesson 01: Introduction Retail Customer Service Customer Service Mix
Lesson 02: Customer Service Pyramid Customer Service over Retail Life cycle
Lesson 03: Ways to improve Customer Service for a Retailer
Lesson 04: Order Management Process Concept of Perfect Order
Lesson 05: Multi Channel Retailing
Lesson 06: Retail Returns Reverse Logistics
Lesson 07: Reverse Logistics process
Lesson 08: Retail Loyalty Programmes
Lesson 09: Retail kiosk advanced payment technologies conclusion
How is the course assessed?
Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.
Exam & Retakes:
It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.
Certification
Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).
10 CPD hours / points Accredited by CPD Quality Standards
Business owners who want to improve their supply chain management
Retail managers who want to optimise their retail strategies
Supply chain professionals who want to gain a deeper understanding of retail management
Students who want to explore the field of retail supply chain management
Professionals who want to enhance their supply chain management skills
There are no formal entry requirements for the course, with enrollment open to anyone!
Supply Chain Manager: £30,000 - £60,000
Retail Operations Manager: £30,000 - £60,000
Logistics Manager: £35,000 - £65,000
Supply Chain Analyst: £25,000 - £40,000
Head of Supply Chain: £70,000 - £150,000
Certificate of completion
Digital certificate - £9
You can apply for a CPD Accredited PDF Certificate at the cost of £9.
Certificate of completion
Hard copy certificate - £15
Hard copy can be sent to you via post at the expense of £15.
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn apply to your career aspirations in manag...