Booking options
£12
£12
On-Demand course
7 hours
All levels
Navigating the ever-evolving world of retail requires more than just a keen eye for sales — it demands sharp management skills and a solid understanding of customer behaviour, stock control, and team leadership. This Retail Management Training Course is designed to equip you with the knowledge and confidence to manage retail operations smoothly and efficiently. Whether you’re aiming to climb the career ladder or enhance your current role, this course delivers essential insights that align perfectly with today’s fast-paced retail environment.
Throughout the course, you’ll explore key areas such as inventory management, customer service strategies, merchandising, and effective communication — all delivered in a clear, engaging manner. The content is tailored for flexibility, allowing you to learn at your own pace without the need to attend in person. Ideal for aspiring managers or those seeking a refresher, this training combines professional depth with an approachable style, helping you sharpen your management abilities and keep customers coming back for more. Who said retail management can’t be both serious and a bit fun?
Learning Outcomes:
Develop an understanding of the principles and practices of retail management
Learn effective strategies for situational analysis and store location selection
Develop analytical skills for merchandise management and pricing
Learn effective methods for customer communication and intelligence acquisition
Understand how to create and implement a successful retail strategy
The "Retail Management Training" course is designed to provide a comprehensive understanding of the principles and practices that underpin successful retail management. Through engaging modules and real-world case studies, learners will gain insights into the basics of retail management, advanced strategies for merchandise management and customer communication, effective methods for situational analysis and store location selection, and how to create and implement a successful retail strategy.
By the end of the course, learners will be equipped with the knowledge and skills to succeed in the dynamic and competitive world of retail. Whether you're a retail professional seeking to enhance your skills or an entrepreneur looking to launch a retail venture, this course is a must-have for anyone interested in the retail industry.
Retail Management Training Course Curriculum
Section 01: Introduction
Section 02: Getting Started
Section 03: Strategic Retail Management
Section 04: Situational Ethos Analysis
Section 05: Customer Targetting and Intelligence Acquisition
Section 06: Store Location Selection
Section 07: Retail Business Management
Section 08: Merchandise Management and Pricing Ethos
Section 09: Customer Communication
Section 10: Retail Strategy
How is the course assessed?
Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.
Exam & Retakes:
It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.
Certification
Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).
10 CPD hours / points Accredited by CPD Quality Standards
Retail professionals seeking to enhance their skills
Entrepreneurs looking to launch a retail venture
Business students interested in the retail industry
Marketing professionals interested in the retail industry
Anyone interested in gaining a comprehensive understanding of retail management
Retail Manager: £18,000 - £45,000 per year
Merchandising Manager: £25,000 - £50,000 per year
Operations Manager: £20,000 - £60,000 per year
Business Development Manager: £25,000 - £70,000 per year
Marketing Manager: £30,000 - £80,000 per year
Certificate of completion
Digital certificate - £9
You can apply for a CPD Accredited PDF Certificate at the cost of £9.
Certificate of completion
Hard copy certificate - £15
Hard copy can be sent to you via post at the expense of £15.
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn apply to your career aspirations in manag...