Booking options
£12
£12
On-Demand course
4 weeks
All levels
Our Housing Officer Training course is endorsed by the Quality Licence Scheme, ensuring your newly-acquired skills will enhance your professional development. The course is also accredited by CPD.
Housing officers are responsible for assisting tenants in renting a property from a housing association or council. It is their job to look after tenants' needs and ensure that all properties are maintained and looked after. In this course, you will familiarise with the day-to-day role of a housing officer, and the necessary skills required for this line of work.
In this comprehensive course, you will learn how to build solid relationships with your tenants and be able to advise them on matters such as finance and repairs. We will take you step-by-step through the inspection process, and the checklist for ensuring a home is safe and well-maintained. You will also learn about the history of social housing and the fundamentals of social housing management.
HIGHLIGHTS OF THE HOUSING OFFICER TRAINING
Develop your understanding of the role and responsibilities of a housing officer
Learn how to assess the needs of people applying for housing
Understand how to carry out housing inspections to make sure properties are well-maintained
Be able to form strong relationships with tenants and build their trust
Have a solid understanding of the legal responsibilities of a housing officer
Strengthen your customer service, problem-solving and organisational skills
Have the ability to deal with anti-social behaviour and tenant complaints in a professional & helpful manner
Develop the skills to advise your tenants and address their needs in meetings
Reality Check:
Many students claim that even though this course is shorter than other courses they have taken, it has taught them considerably more. This is because the course is designed to be laser-focused on the most important aspects of the topic. Instead of covering irrelevant details or unnecessary fluff, this course gets straight to the point, giving students the information and skills they need to excel in their field.
Why People Enrol this Course From One Education:
Eligibility for an Endorsed certificate upon successful completion of the course
Learning materials of our course contain engaging voice-over and visual elements for your comfort
Get 24/7 access to all course content for a full year
Complete the course at your own pace
Each of our students gets full tutor support on weekdays (Monday to Friday)
Efficient assessments and instant results upon completion of our course
Module Attributes:
The course has been meticulously designed to deliver maximum information in minimum time. This approach enables students to easily comprehend the core concepts and confidently apply them to diverse real-life scenarios.
Curriculum Breakdown:
Module 01: Introduction to Social Housing
Module 02: Career Prospects of Social Housing Manager
Module 03: Tenant Selection and Tenant Management
Module 04: Managing Rental Income and Arrears
Module 05: Time Management
Module 06: Organisational Skills
Module 07: Communication Skills
Module 08: Negotiation Techniques
Module 09: Dealing with Anti-Social Behaviours
Module 10: Stress Management
Module 11: Maintenance, Safety, and Security of Social Housing
Module 12: Resident Involvement in Social Housing
Method of Assessment
MCQ Based
Passing Marks 60%
Unlimited Retake Exam
Instant Assessment and Feedback
Certification
Quality Licence Scheme (QLS) Endorsed Certificate
CPD Accredited (CPD QS) Certificate
Digital (PDF) & Hardcopy certificates are available
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -
Within the UK: £119
International: £119 + £10 (postal charge) = £129
CPD Accredited Certification from One Education
After successfully completing this course, you will qualify for the CPD accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying -
PDF Certificate: £9
Hardcopy Certificate (within the UK): £15
Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
150 CPD hours / points Accredited by CPD Quality Standards
This course is ideal for
Property Maintenance Officer
Housing Inspector
Real Estate pros
People already working in the relevant fields and want to polish their knowledge and skill.
There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course.
Senior Housing Officer: £35,000 - £50,000 per year
Area Manager: £40,000 - £60,000 per year
Sheltered Housing Officer: £22,000 - £30,000 per year
Supported Housing Worker: £18,000 - £26,000 per year
Housing Officer: £20,000 - £30,000 per year
Tenancy Officer: £22,000 - £28,000 per year
Neighbourhood Officer: £20,000 - £28,000 per year
Housing Support Officer: £18,000 - £25,000 per year
Digital certificate
Digital certificate - £9
Certificate of completion
Digital certificate - £9
Hard copy certificate
Hard copy certificate - £15
Hard copy certificate - £15
Hardcopy Certificate (within the UK): £15
Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
QLS Endorsed Certificate
Hard copy certificate - £109
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the course, learners will be able to order an endorsed certificate titled 'Advanced Diploma in Housing Officer Training at QLS Level 6' as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -
In UK: £109
International: £119
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn apply to your career aspirations in manag...