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Housing Officer Training with Tenant Selection and Tenant Management Course
By One Education
(1)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
4 weeks
All levels
Description
The Housing Officer Training with Tenant Selection and Tenant Management Course is designed to build a clear, structured understanding of how housing services operate within a modern tenancy environment. The course explores the responsibilities of housing officers, focusing on tenant selection processes, tenancy agreements, rent responsibilities, and effective tenant management from an administrative and policy-led perspective. Learners gain insight into maintaining lawful, fair, and organised housing operations while supporting positive landlord–tenant relationships through informed decision-making.
This course also examines communication standards, record keeping, housing policies, and methods used to manage tenancies professionally and consistently. Topics are presented in a clear, accessible format that supports knowledge development without unnecessary complexity. With a confident yet polished tone, the course keeps learning engaging while remaining professional and focused. Ideal for those seeking to strengthen sector knowledge or enhance their CV, this online training supports personal development and career-focused learning within housing services—without overstating promises or outcomes.
HIGHLIGHTS OF THE HOUSING OFFICER TRAINING
Develop your understanding of the role and responsibilities of a housing officer
Learn how to assess the needs of people applying for housing
Understand how to carry out housing inspections to make sure properties are well-maintained
Be able to form strong relationships with tenants and build their trust
Have a solid understanding of the legal responsibilities of a housing officer
Strengthen your customer service, problem-solving and organisational skills
Have the ability to deal with anti-social behaviour and tenant complaints in a professional & helpful manner
Develop the skills to advise your tenants and address their needs in meetings
Reality Check:
Many students claim that even though this course is shorter than other courses they have taken, it has taught them considerably more. This is because the course is designed to be laser-focused on the most important aspects of the topic. Instead of covering irrelevant details or unnecessary fluff, this course gets straight to the point, giving students the information and skills they need to excel in their field.
Why People Enrol this Course From One Education:
Eligibility for an Endorsed certificate upon successful completion of the course
Learning materials of our course contain engaging voice-over and visual elements for your comfort
Get 24/7 access to all course content for a full year
Complete the course at your own pace
Each of our students gets full tutor support on weekdays (Monday to Friday)
Efficient assessments and instant results upon completion of our course
Module Attributes:
The course has been meticulously designed to deliver maximum information in minimum time. This approach enables students to easily comprehend the core concepts and confidently apply them to diverse real-life scenarios.
Curriculum Breakdown:
Module 01: Introduction to Social Housing
Module 02: Career Prospects of Social Housing Manager
Module 03: Tenant Selection and Tenant Management
Module 04: Managing Rental Income and Arrears
Module 05: Time Management
Module 06: Organisational Skills
Module 07: Communication Skills
Module 08: Negotiation Techniques
Module 09: Dealing with Anti-Social Behaviours
Module 10: Stress Management
Module 11: Maintenance, Safety, and Security of Social Housing
Module 12: Resident Involvement in Social Housing
Method of Assessment
MCQ Based
Passing Marks 60%
Unlimited Retake Exam
Instant Assessment and Feedback
Certification
Quality Licence Scheme (QLS) Endorsed Certificate
CPD Accredited (CPD QS) Certificate
Digital (PDF) & Hardcopy certificates are available
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -
Within the UK: £119
International: £119 + £10 (postal charge) = £129
CPD Accredited Certification from One Education
After successfully completing this course, you will qualify for the CPD accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying -
PDF Certificate: £9
Hardcopy Certificate (within the UK): £15
Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
CPD
150 CPD hours / points Accredited by CPD Quality Standards
Who is this course for?
This course is ideal for
Property Maintenance Officer
Housing Inspector
Real Estate pros
People already working in the relevant fields and want to polish their knowledge and skill.
Requirements
There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course.
Career path
Senior Housing Officer: £35,000 - £50,000 per year
Area Manager: £40,000 - £60,000 per year
Sheltered Housing Officer: £22,000 - £30,000 per year
Supported Housing Worker: £18,000 - £26,000 per year
Housing Officer: £20,000 - £30,000 per year
Tenancy Officer: £22,000 - £28,000 per year
Neighbourhood Officer: £20,000 - £28,000 per year
Housing Support Officer: £18,000 - £25,000 per year
Certificates
Digital certificate
Digital certificate - £9
Certificate of completion
Digital certificate - £9
Hard copy certificate
Hard copy certificate - £15
Hard copy certificate - £15
Hardcopy Certificate (within the UK): £15
Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
QLS Endorsed Certificate
Hard copy certificate - £109
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the course, learners will be able to order an endorsed certificate titled 'Advanced Diploma in Housing Officer Training at QLS Level 6' as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -
In UK: £109
International: £119
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