Booking options
£12

£12
On-Demand course
6 hours
All levels
The Communication Skills in Health and Social Care Course focuses on how clear, respectful communication supports safe, effective, and person-centred care across health and social care settings. Strong communication underpins every interaction, from gathering information and sharing updates to supporting dignity, trust, and understanding. This course explores verbal and non-verbal communication, active listening, professional boundaries, and the importance of adapting communication styles to meet individual needs. Emphasis remains on accuracy, clarity, and professionalism within diverse care environments.
Designed for online learning, the course examines common communication barriers, confidentiality considerations, record-keeping standards, and ethical responsibilities within health and social care roles. Learners gain insight into communicating with service users, families, and multidisciplinary teams while maintaining respect, empathy, and consistency. Content is structured to support personal development, strengthen workplace communication awareness, and enhance confidence when handling sensitive conversations. This Communication Skills in Health and Social Care Course supports career development by reinforcing essential communication knowledge valued across care organisations, while remaining accessible, focused, and aligned with current sector expectations.
Learning Outcome
After completing this course, you will be able to:
Understand the importance of effective communication in health and social care
Learn how to communicate and behave professionally
Gain knowledge of various interviewing techniques
Know how to adapt your communication style to ensure the total understanding of your patients
Acquire the knowledge of various technical skills required for effective communication
Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.
Key Benefits
Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.
Get 24/7 access to all content for a full year.
Each of our students gets full tutor support on weekdays (Monday to Friday)
Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Communication Skills in Health and Social Care course doesn't entitle you to practise as a professional in this specific field.
Course Curriculum:
***Communication Skills in Health and Social Care***
Module 1: Introduction to Health and Social Care
Module 2: Communication and its Relevance
Module 3: Importance of Communication in Healthcare
Module 4: Professional Communication and Behaviour
Module 5: Interviewing Techniques
Module 6: Adapting Communication to a Patient's Ability to Understand
Module 7: Confidentiality in a Medical Environment
Module 8: Human Body Vocabulary with Pictures
Module 9: Equipment, Instruments and Lab Tests
Module 10: Legal aspects and Ethics
Module 11: Medical Jargon and Terminology
Module 12: Acronyms and Abbreviation
Course Assessment
To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.
When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.
Exam & Retakes:
It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.
Certification
Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).
You don't need any previous knowledge or requirements to learn this knowledge. This course is designed for:
Nurse
Healthcare practitioner
Youth worker
Registered Care Manage
This course is open to all, with no formal entry requirements.
This course will give you the boost to improve your communication skills while working in the health sector. With further degrees and qualifications, you will be able to pursue the following career -
Nurse
Care Worker
Social Work Assistant
Health Promotion Specialist
Social Worker
The average salary for a Care Worker can be £18,000- £25,000 per annum for anyone in the United Kingdom.