ISO 9001:2015 Fundamentals and Implementation

Description

In today's competitive business environment, organisations need to focus on quality management to ensure customer satisfaction, continuous improvement, and sustainable growth. The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. This course covers eight modules, including an introduction to ISO 9001:2015, context of the organisation, leadership, planning, support, operation, performance evaluation, and improvement.

Learning Outcome:

The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. The course consists of eight modules, each covering a specific aspect of the standard.

Module 01: Introduction to ISO 9001:2015 - This module provides an overview of the ISO 9001:2015 standard, its history, and its structure.

Module 02: Clause 4 - Context of the Organization - This module covers the requirements related to understanding the organisation and its context, identifying the interested parties, and defining the scope of the quality management system.

Module 03: Clause 5 - Leadership - This module focuses on the leadership requirements of the standard, including the role of top management, the quality policy, and the organisational culture.

Module 04: Clause 6 - Planning - This module covers the planning requirements of the standard, including risk management, quality objectives, and quality planning.

Module 05: Clause 7 - Support - This module focuses on the support requirements of the standard, including the resources, competence, communication, and documented information.

Module 06: Clause 8 - Operation - This module covers the operational requirements of the standard, including product/service realisation, control of external providers, and release of products and services.

Module 07: Clause 9 - Performance Evaluation - This module focuses on the requirements related to monitoring, measurement, analysis, and evaluation of the quality management system and its performance.

Module 08: Clause 10 - Improvement - This module covers the requirements related to nonconformities, corrective actions, preventive actions, and continual improvement.

Certification

Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.

10 CPD hours / points Accredited by CPD Quality Standards