Description

Looking to build a career in Hospitality? Our Concierge Work Environment and Etiquettes course is the perfect opportunity to learn about delivering exceptional customer service, necessary skills, and emergency measures for hotel concierges. With our course, you'll gain a strong understanding of the principles behind the concierge service business and learn how to create a successful career in this industry.

Learning Outcomes:

Gain a thorough understanding of Concierge Services and their types

Develop the necessary skills to excel in the Hospitality industry as a Concierge

Learn the principles of running a successful Concierge Service Business

Understand the importance of delivering exceptional customer service

Acquire knowledge of Emergency Measures for a Hotel Concierge

Master the Concierge Work Environment and Etiquette

In the Hospitality industry, Concierge services play a crucial role in creating an unforgettable guest experience. Our Concierge Work Environment and Etiquettes course is designed to equip you with the necessary knowledge and skills to excel in this industry.

This theoretical course covers various modules, including understanding the service, types of Concierge services, necessary skills for any Concierge, principles for a Concierge Service Business, delivering customer service, Concierge work environment and etiquette, and emergency measures for a Hotel Concierge.

By the end of this course, you will gain a thorough understanding of Concierge services, develop the necessary skills to excel in the Hospitality industry as a Concierge, learn the principles of running a successful Concierge Service Business, understand the importance of delivering exceptional customer service, acquire knowledge of emergency measures for a Hotel Concierge, and master the Concierge Work Environment and Etiquettes.

Join us now and unlock endless possibilities in the Hospitality industry!

Certification

Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

This course is perfect for:

Individuals aspiring to become Concierge

Hospitality professionals who want to advance in their careers

Business owners looking to start or improve their Concierge Service Business

Graduates in Hospitality Management

Anyone interested in the Hospitality industry

Career path

Our course will prepare you for a range of careers, including:

Concierge - starting salary of £18,000 to £22,000 per annum

Head Concierge - starting salary of £22,000 to £30,000 per annum

Concierge Manager - starting salary of £30,000 to £35,000 per annum

Front Office Manager - starting salary of £22,000 to £35,000 per annum

Hotel Manager - starting salary of £35,000 to £50,000 per annum

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Concierge Work Environment and Etiquettes

By NextGen Learning

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