Description

This course provides an in-depth understanding of the Extended Marketing Mix, unraveling the marketing process and its planning elements. Participants will identify various business processes, delve into standard operating procedures (SOP), and enhance customer service consistency through a focus on people and customer interface.

After the successful completion of the course, you will be able to learn about the following,

Understand the Extended Marketing Mix.

Explore the Marketing Process and Its Elements.

Master Marketing Mix Planning.

Identify Types of Business Processes.

Comprehend Standard Operating Procedures (SOP).

Enhance Consistency in Customer Service through People and Customer Interface.

Discover Qualities of an Effective Customer Service Representative.

Explore the intricacies of the Extended Marketing Mix, covering planning, business processes, and standard operating procedures. This course emphasizes the crucial role of people and customer interface in ensuring consistency in customer service. Participants will discover the qualities of an effective customer service representative, preparing them for advanced roles in marketing.

This course delves into advanced marketing concepts, focusing on the Extended Marketing Mix, business processes, and standard operating procedures. Participants will gain insights into ensuring consistency in customer service through effective people and customer interface strategies, equipping them for strategic roles in marketing planning and execution.

VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight.

Navigating the MSBM Study Portal Watch this video to gain further insight.

Interacting with Lectures/Learning Components Watch this video to gain further insight.

Understanding the Extended Marketing Mix Self-paced pre-recorded learning content on this topic.

Understanding the Extended Marketing Mix Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct.

All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.

Marketing Mix Strategist

Process Analyst

SOP Coordinator

Customer Service Consistency Manager

Business Process Planner

People Interface Specialist

Customer Experience Analyst

Marketing Planning Consultant

Average Completion Time

2 Weeks

Accreditation

3 CPD Hours

Level

Advanced

Start Time

Anytime

100% Online

Study online with ease.

Unlimited Access

24/7 unlimited access with pre-recorded lectures.

Low Fees

Our fees are low and easy to pay online.

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Professional Certificate Course in Understanding the Extended Marketing Mix in London 2024

By Metropolitan School of Business & Management UK

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