Name: Retail Banking: Advancing Your Knowledge in Retail Finance
Price: 23.99 GBP
Availability: InStock

Welcome to Retail Banking: Advancing Your Knowledge in Retail Finance. In this course, you&#39;ll learn: <ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to Banking:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of the banking industry</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical evolution and modern-day significance</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Regulatory frameworks and compliance</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Banking Services:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding retail banking services</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Products offered to individuals and businesses</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Electronic banking and technological advancements</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Categories of Banking Institutions:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Differentiating between commercial banks, credit unions, and other financial institutions</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Their roles and functions in the financial ecosystem</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Bank Teller:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Role and responsibilities of a bank teller</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer interaction and communication skills</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Cash handling best practices</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Bank Accounts and Opening Them:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Types of bank accounts</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Documentation and procedures for opening accounts</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer relationship management in account handling</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Mathematics for Bank Tellers:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Basic mathematical skills required for daily banking operations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Currency conversion and exchange rates</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interest calculations</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Bookkeeping and Payment:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Principles of bookkeeping in a retail banking setting</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Payment processing and transaction recording</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Balancing accounts and reconciling discrepancies</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Cash Sorting &amp; Counterfeit Identification:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Techniques for efficient cash handling and sorting</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identification of counterfeit currency</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Security measures in cash management</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Fraud Handling:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognizing common banking frauds</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Procedures for reporting and preventing fraud</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Fraud detection tools and technologies</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Services:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Importance of excellent customer service in retail banking</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Effective communication and conflict resolution</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building and maintaining customer relationships</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Banking Risk Management:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of risk management in banking</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying and mitigating risks in retail banking operations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Compliance with regulatory requirements</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethics:<ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical considerations in retail banking</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional conduct and responsibility</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Case studies and ethical decision-making scenarios</li></ul></li></ol>

Welcome to Retail Banking: Advancing Your Knowledge in Retail Finance. In this course, you'll learn:

Introduction to Banking:Overview of the banking industryHistorical evolution and modern-day significanceRegulatory frameworks and compliance
Banking Services:Understanding retail banking servicesProducts offered to individuals and businessesElectronic banking and technological advancements
Categories of Banking Institutions:Differentiating between commercial banks, credit unions, and other financial institutionsTheir roles and functions in the financial ecosystem
Bank Teller:Role and responsibilities of a bank tellerCustomer interaction and communication skillsCash handling best practices
Bank Accounts and Opening Them:Types of bank accountsDocumentation and procedures for opening accountsCustomer relationship management in account handling
Mathematics for Bank Tellers:Basic mathematical skills required for daily banking operationsCurrency conversion and exchange ratesInterest calculations
Bookkeeping and Payment:Principles of bookkeeping in a retail banking settingPayment processing and transaction recordingBalancing accounts and reconciling discrepancies
Cash Sorting & Counterfeit Identification:Techniques for efficient cash handling and sortingIdentification of counterfeit currencySecurity measures in cash management
Fraud Handling:Recognizing common banking fraudsProcedures for reporting and preventing fraudFraud detection tools and technologies
Customer Services:Importance of excellent customer service in retail bankingEffective communication and conflict resolutionBuilding and maintaining customer relationships
Banking Risk Management:Overview of risk management in bankingIdentifying and mitigating risks in retail banking operationsCompliance with regulatory requirements
Ethics:Ethical considerations in retail bankingProfessional conduct and responsibilityCase studies and ethical decision-making scenarios

John Academy

Elevate your expertise in the dynamic world of retail banking with our comprehensive course. Gain valuable insights into banking services, customer relations, risk management, and ethical considerations. Master essential skills such as cash handling, fraud prevention, and mathematics for bank tellers. Enroll now to advance your career in finance and unlock a wealth of knowledge tailored for success in the retail banking sector.

1 Courses

Retail Banking: Advancing Your Knowledge in Retail Finance

By John Academy

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