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886 Educators providing Courses

Courses matching "Customer Service "

Show all 2711

Boost Customer Satisfaction: Join us 1 Day Training in Manchester

By Mangates

Customer Service Essentials 1 Day Training in Manchester

Boost Customer Satisfaction: Join us 1 Day Training in Manchester
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Bristol

By Mangates

Customer Service Essentials 1 Day Training in Bristol

Boost Customer Satisfaction: Join us 1 Day Training in Bristol
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Warwick

By Mangates

Customer Service Essentials 1 Day Training in Warwick

Boost Customer Satisfaction: Join us 1 Day Training in Warwick
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Cork

By Mangates

Customer Service Essentials 1 Day Training in Cork

Boost Customer Satisfaction: Join us 1 Day Training in Cork
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Guildford

By Mangates

Customer Service Essentials 1 Day Training in Guildford

Boost Customer Satisfaction: Join us 1 Day Training in Guildford
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Reading

By Mangates

Customer Service Essentials 1 Day Training in Reading

Boost Customer Satisfaction: Join us 1 Day Training in Reading
Delivered In-Person + more
£595 to £795

Rules of the Road & Customer Service - International CPC - Online

5.0(27)

By PETM

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover: Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service. All courses start at 07:45 hrs and finish at 15:45 hrs All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes. Approval: This course is registered with JAUPT as approved for Driver CPC qualification. Course Approval Number: ICRS24736/475. On completion of the course, all attendees will receive a certificate of attendance. Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

Rules of the Road & Customer Service - International CPC - Online
Delivered Online + more
£55

IMPROVING CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

IMPROVING CUSTOMER SERVICE
Delivered Online
£327

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service & Handling Complaints

5.0(6)

By Switch Direction

Customer Service, Handling Complaints; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Customer Service & Handling Complaints
Delivered In-PersonJoin Waitlist
£234