Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered. Stage 2 - Design the Bespoke 2 x day Course nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers. Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence. Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme. Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme Sample Exercise – Red & White There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines Sample Exercise –Back to Back Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.
Introduction In today’s academic landscape, the integrity of one's work is more crucial than ever. With the prevalence of information readily available online, ensuring that your work is original can be challenging. This is where tools like a Plagiarism Checker come into play, offering invaluable assistance to students, researchers, and educators alike. These tools not only help in maintaining the authenticity of academic work but also bolster the credibility of the individual behind it. In this article, we'll explore the multifaceted role of plagiarism checker tools in academia, from essays to research papers. Understanding Plagiarism Definition of Plagiarism Plagiarism is the act of using someone else’s words, ideas, or expressions without proper acknowledgement. It’s a serious offence in academic and professional settings, leading to consequences ranging from loss of credibility to legal repercussions. Types of Plagiarism in Academic Writing Direct Plagiarism: Copying text verbatim without citation. Self-Plagiarism: Reusing one's previous work without acknowledgement. Mosaic Plagiarism: Borrowing phrases from a source without using quotation marks. Accidental Plagiarism: Unintentional failure to cite sources properly. Challenges Faced in Academic Writing Common Issues in Essay Writing Writing essays involves synthesizing information from various sources while presenting it in a unique voice. Common issues include unintentional plagiarism, inadequate citation, and difficulty in integrating sources seamlessly. Research Papers and Their Complexities Research papers require in-depth analysis, original research, and a comprehensive understanding of existing literature. Challenges include properly crediting sources, avoiding plagiarism, and maintaining originality. The Role of Plagiarism Checker Tools What is a Plagiarism Checker? A plagiarism checker is a tool designed to detect similarities between submitted text and existing content in its database. It scans documents and highlights matching phrases, helping users identify potential plagiarism. How Plagiarism Checkers Work Plagiarism checkers compare the text against a vast database of published works, websites, and academic papers. They use algorithms to detect similarities and provide a report detailing any matches found, indicating the percentage of copied content. Benefits of Using Plagiarism Checker Tools Ensuring Originality Plagiarism checker tools ensure that your work is original by detecting any unintentional copying from other sources. This helps in producing authentic and unique content. Enhancing Academic Credibility By verifying the originality of your work, plagiarism checkers enhance your academic credibility, demonstrating a commitment to integrity and scholarly excellence. Using Plagiarism Checker Tools for Essays How to Use a Plagiarism Checker for Essays Upload Your Document: Start by uploading your essay to the plagiarism checker. Run the Check: Initiate the plagiarism check and wait for the results. Review the Report: Analyze the report to identify any sections that need proper citation or rephrasing. Tips for Effective Essay Writing Plan Ahead: Outline your essay and plan your sources. Cite Properly: Use appropriate citation styles for references. Revise Thoroughly: Revise your essay to ensure clarity and originality. Utilizing Plagiarism Checker Tools for Research Papers Checking Research Papers for Plagiarism Prepare Your Draft: Ensure your research paper is ready for submission. Use a Plagiarism Checker: Upload and scan your paper. Address Plagiarism: Modify any flagged sections to enhance originality. Best Practices for Citing Sources Use a Consistent Style: Follow a specific citation style (APA, MLA, etc.). Credit All Sources: Ensure every piece of borrowed information is cited. Maintain a Reference List: Keep a comprehensive list of all references. Case Study: Impact of Plagiarism Checkers in Academia Real-Life Example of Plagiarism Detection In a notable case, a university discovered extensive plagiarism in student theses using plagiarism checkers. The tool identified significant matches with online sources, leading to disciplinary actions and highlighting the need for rigorous plagiarism checks. Lessons Learned from Case Studies Case studies reveal the importance of proactive plagiarism detection and the role of technology in maintaining academic integrity. They underscore the need for students and educators to use these tools regularly. Comparison of Popular Plagiarism Checker Tools Overview of Top Plagiarism Checkers Turnitin: Widely used in educational institutions for its comprehensive database and detailed reports. Grammarly: Combines grammar checking with plagiarism detection, ideal for writers and students. Copyscape: Popular for checking web content plagiarism, particularly useful for bloggers and online writers. Features and Pricing Turnitin: Offers extensive academic resources but can be expensive. Grammarly: Provides a user-friendly interface with moderate pricing. Copyscape: Cost-effective for simple plagiarism detection needs. The Future of Plagiarism Detection Advancements in Plagiarism Detection Technology Technological advancements are enhancing the accuracy and efficiency of plagiarism detection, with AI playing a pivotal role in identifying complex plagiarism patterns. The Role of AI in Plagiarism Checking AI-powered tools are capable of detecting paraphrasing and more nuanced forms of plagiarism, making them indispensable in the future of academic integrity. Academic Integrity and Ethics The Ethical Use of Plagiarism Checker Tools Using plagiarism checkers ethically involves ensuring that they are used to improve the originality of your work rather than to circumvent academic responsibilities. Encouraging Honest Academic Practices Educators should encourage the use of plagiarism checkers as a learning tool to promote honesty and diligence in academic work. Common Myths About Plagiarism Checker Tools Misconceptions and Clarifications “Plagiarism checkers are 100% accurate.”: While highly effective, they are not foolproof. “They can replace proper citation.”: Plagiarism checkers are a complement, not a substitute for proper citation practices. Addressing Fears and Concerns Concerns about privacy and the accuracy of plagiarism checkers can be mitigated by choosing reputable tools and understanding their limitations. Steps to Implement Plagiarism Checker Tools in Academia Integrating Tools into the Academic Workflow Institutions should incorporate plagiarism checkers into their academic processes, making them a standard part of assignment submission and evaluation. Training Students and Faculty Provide training on how to use plagiarism checkers effectively and ethically, ensuring everyone understands their role in upholding academic integrity. How New Assignment Help Utilizes Plagiarism Checker Tools Our Approach to Maintaining Originality At New Assignment Help, we use advanced plagiarism checker tools to ensure that every assignment is original and free from plagiarism. Our tools help students submit work with confidence, knowing it's unique. Benefits for Students Using New Assignment Help Students benefit from enhanced academic credibility, better grades, and a deeper understanding of proper citation practices by using our plagiarism detection services. Conclusion Plagiarism checker tools are invaluable in maintaining academic integrity and ensuring the originality of essays and research papers. As technology advances, these tools will continue to evolve, offering more sophisticated ways to detect and prevent plagiarism. Embracing these tools is essential for anyone serious about upholding academic standards and producing high-quality, credible work.
This course provides the theory, practical knowledge and skills required for use of microscopes and fibre counting to WHO rules, air sampling and four-stage clearance procedures. The course is based around 'HSG248 Asbestos: The Analysts Guide for Sampling, Analysis and Clearance Procedures'.
Qualification Number 601/4458/0 Minimum entry age 19 Guided Learning Hours 180 What does this qualification cover? This qualification aims to: • introduce the concepts of equality and diversity in a variety of environments including society, the community and the workplace • highlight how stereotyping and labelling affect individuals • outline the effects of prejudice and discrimination • allow the learner to examine rights and responsibilities • stress the importance of taking individual responsibility and action to help and support others • provide a basis for further study and/or career development. The objectives of these qualifications are to help learners to: • raise their awareness of the issues surrounding equality and diversity • apply this awareness through their actions in society, community and the workplace. Who is it suitable for? This qualification is suitable for learners aged 19 and above. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? The qualification is made up of three mandatory units: • Unit 1 Equality and diversity in society • Unit 2 Equality and diversity in the community • Unit 3 Equality and diversity in the workplace How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.
P402 Surveying and sampling strategies for asbestos in buildings is the industry standard qualification for asbestos surveyors. In addition to holding the qualification, asbestos surveyors are required to undertake and provide evidence of annual refresher training. Previously, BOHS provided two Refresher courses for this purpose: P402RM (Management) and P402RRD (Refurbishment and Demolition). This new course, RP402 Refresher - Surveying and Sampling Strategies for Asbestos in Buildings, replaces P402RM and P402RRD. RP402 Refresher enables candidates to revise and update their knowledge on all types of asbestos surveys, and to receive a certificate of course completion by passing a written examination, which covers both the theory and practice of surveying for asbestos in buildings.
Planned changes to the Construction Skills Certification Scheme mean that from September 2017, Construction Related Occupation (CRO) cards will be phased out. Without registration on an accepted course, or an industry-recognised qualification for your trade, you will not be able to apply for a CSCS card, unless you apply for the CSCS Labourer Card, to access construction sites. An IOSH Working Safely Certificate, along with a CITB Health & Safety Certificate, allows you to apply for a Labourer Card. Therefore, from September 2017, without a CSCS card, you won't get on site. The Labourer Card may be the only way you can get on site.
Virtual course for parents of adult children at risk/pre manifest. We are pleased to invite you to our virtual course for parents of adult children at risk/pre manifest. This is an opportunity to improve your knowledge of the issues surrounding your adult child at risk, share your experiences and gain ideas of support available for yourself and your adult child. This is a 5 week course running from Thursday 22 February 2024 10am -11.30am until Thursday 21 March, with the final session being an extended session narrative therapy session facilitated by Riverbank Psychology. There will be the opportunity to join a follow up support group. Week 1 – Thursday 22 February 2024 10am Welcome and overview of support available from the Huntington Disease Association. Speaker: James O’Connor – Team Leader HDYES – Huntington’s Disease Association Week 2 – Thursday 29 February 2024 10am Genetics: How to access testing, the process and family planning options Speaker: Chris Platt – SHDA – Huntington’s Disease Association Week 3 – Thursday 7 March 2024 10am Research update and what next Speaker: Nataile Saad - Research Sister - Welcome Trust Southampton University Hospital Week 4 – Thursday 14 March 2024 10am Finances planning ahead Speaker: Lisa Pearson - Financial Advisor - Asset management Week 5 – Thursday 21 March 2024 9.30 -12.30pm (note longer session)* Narrative Therapy: Coping with Feelings, supporting a loved one and self-care. Mariangels Ferrer – Clinical Psychologist – Riverbank Psychology * We will invite previous course participants to this part of the course but can only accommodate a maximum of 12/14 people on the day. The focus of Narrative Therapy in this group is to participate in a creative activity that explores identity through values, beliefs, and support systems, enabling us to make connections to our external lives which will be sustainable in our everyday lives. Mariangels Ferrer Duch is a Clinical Psychologist trained in Narrative Therapy who will be facilitating a three-hour Narrative Therapy session. The focus of the session will be upon the many small things that are important to us in life which can often be overlooked in times of stress. We hope the conversation will help to mutually inspire us all! We take your privacy seriously and promise to never sell your data. You can find out more about your rights, how we use your personal information and how we keep your details safe and secure by reading our privacy policy here. For more information email info@hda.org.uk or call 0151 331 5444.
Our Forensic Accounting Course is designed to help investment analysts detect earnings manipulation. It focuses on creative accounting rather than conducting detailed forensic analysis but we explain the tools short sellers employ to detect fraud and some of the techniques we used at hedge funds to identify short opportunities.
I offer private sound healing and sound therapy sessions on either a 1:1 or 2:1 (couples/friends) basis. I come to you and provide this service within the comfort of your own home. These sessions can be completely tailored toward your individual needs. Popular subjects I am often asked to concentrate on are stress relief, anxiety, grief, sleep issues, physical or emotional pain and/or discomfort, letting go of burdens that you no longer wish to carry, setting new intentions, re-energizing and recharging or just an ultimate relaxation sound journey session that will leave you feeling beautifully peaceful, calm and relaxed. My sessions include the use of sound and vibration, guided meditation, and aromatherapy. I also offer chakra rebalancing sessions to restore the natural flow of energy within us using Tibetan body work bowls, gong, powerful crystals, and guided meditation. For more information on these popular 1:1 or 2:1 sessions please get in touch.
The Advanced Driving Course is designed to promote the principles of road safety and of enhanced driving methods. Training is delivered in cars or vans and encourages drivers to achieve high driving standards. This course is relevant to any driver wishing to hone their driving skills. There are many benefits; being a safer driver is just one aspect.