11045 Courses

Master the art of Complaints Handling for Customer Care with our comprehensive course. Elevate customer satisfaction by building trust, enhancing communication skills, and implementing customer-centric strategies. Explore advanced technologies in customer service and equip yourself to proactively prevent complaints. Join now to transform challenges into opportunities, fostering lasting relationships and contributing to the success of your organization.

Ever wondered about the events that shaped the world as we know it today? Passionate about exploring the past to make a difference in the future? Our A-Level History course plunges you into a fascinating journey through time, allowing you to grasp the complex interplay of social, cultural, religious, and ethnic diversity in both British and international history. As you progress, you will gain a profound understanding of evolving perspectives and their connections over time. This prestigious A-Level History course not only broadens your understanding of the world but also enriches your vocabulary with historical terms and concepts, fostering reflective thinking and critical analysis skills. Recognised as a symbol of notable accomplishment, A-Level History is esteemed by all universities and employers, paving numerous career paths. The A-Levels are, undeniably, the UK's educational gold standard. Our course adheres to the latest AQA A-Level History syllabus, uniquely designed for online self-study at your own pace. Unlimited tutor support, a straightforward induction, and comprehensively structured assignments are at your disposal, guiding you in acquiring the requisite skills and knowledge for the examination. Plus, guaranteed access to one of our UK exam centres is a given, should you opt to sit your final A-Level exams here. Benefits Include: A contemporary course, aligned with the latest specifications, offering dynamic and engaging content. Fast track option available for exams in 2022. Access to a network of partnership exam centres (guaranteed exam venue). Unlimited tutor support to assist in creating a study plan and provide support throughout your journey. Exam pass guarantee: If unsuccessful at first, we offer free support for your next attempt. In essence, A-Level History illuminates the social, cultural, religious and ethnic diversity prevalent in both British and non-British History. Awarding body specifics: Awarding Body: AQA Our Course Code: X913 Qualification Code: 7042 Globally recognised and taught in 30 countries, AQA qualifications are highly esteemed by employers and universities. These qualifications cater to diverse abilities and include GCSEs, IGCSEs, and A-Levels, propelling students to the next phase of their lives. ⏱ Study Hours Allocate between 250 and 300 hours for study, plus additional time for assignment completion. 👩‍🏫 Study Method Our online learning platform delivers this course, offering a lively and engaging experience with diverse learning resources like videos, quizzes, and interactive activities. Printable learning materials are available if preferred. 📆 Course Duration This course extends over a period of up to 24 months from enrolment. Access to learning materials is provided via our MyOxbridge portal upon receiving your login details. 📋 Assessment Enrolments are now open for Summer 2022 examinations. You will undertake two standard A-Level written exams, and one piece of coursework: Exam 1: 2 hours 30 minutes, 40% of A-Level, 80 marks. Exam 2: 2 hours 30 minutes, 40% of A-Level, 80 marks. Non-exam assessment (coursework): 3500–4500 words, 20% of A-Level, 40 marks. The exams incorporate questions associated with provided primary sources and sources pertinent to the period under study. The coursework is a personal study based on a topic of your choosing, to be completed in your own time. Marking of coursework is conducted by a tutor and moderated by AQA. Our guarantee extends to providing an exam space in one of our UK exam centres. A reassessment offer stands if you do not pass the first time, with our support for your next exams free of charge. Assignments Throughout the course, you are required to complete several assignments. Although these do not contribute towards your final grade, they provide opportunities for tutor feedback and marking, assisting in monitoring progress and predicting grades when needed. Non-exam assessment (NEA) The NEA is coursework of 3500–4500 words, constituting 20% of the A-Level and 40 marks. This coursework is done during your learning and sent to your exam centre for marking. Further details are provided post-enrolment. 👩‍🎓 Course Outcomes On successful completion, you will receive an A-Level in History, issued by AQA, identical to that provided to students at any other school, college, or university. Oxbridge has chosen this syllabus (7042) as it is best suited to online learning and offers the highest likelihood of success. ℹ️ Additional Information Difficulty - Level 3 Entry Requirements - A GCSE or equivalent in History is recommended for this course. UCAS Points - 56 Course Content Component 1: Breadth Study – Explore the 'Making of a Superpower: USA, 1865-1975' while examining historical interpretations of significant events over an extended period. This unit enables you to develop an understanding of causes, consequences, change, continuity, and differences over time, along with the connections between political, economic, social, and religious perspectives. Component 2: Depth Study – Delve into 'The Wars of the Roses, 1450-1499' as you evaluate historical change from various perspectives and gain detailed insights into the roles of individuals, groups, ideas, and ideologies across different time periods. Component 3: Historical Investigation – This component allows you to choose a specific issue, theme, or development to investigate in-depth. The focus of your study could relate to international, national, or local developments, or concentrate on a specific historical perspective of cultural, social, or technological changes. This unit aims to enhance your understanding of history as a discipline and hone your skills in presenting information and formulating ideas.

Duration 5 Days 30 CPD hours This course is intended for System architects and system administrators Overview By the end of the course, you should be able to meet the following objectives: Introduce troubleshooting principles and procedures Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment Explain the purpose of common vSphere log files Identify networking issues based on reported symptoms Validate and troubleshoot the reported networking issue Identify the root cause of networking issue Implement the appropriate resolution to recover from networking problems Analyze storage failure scenarios using a logical troubleshooting methodology identify the root cause of storage failure Apply the appropriate resolution to resolve storage failure problems Troubleshoot vSphere cluster failure scenarios Analyze possible vSphere cluster failure causes Diagnose common VMware vSphere High Availability problems and provide solutions Identify and validate VMware ESXiTM host and VMware vCenter problems Analyze failure scenarios of ESXi host and vCenter problems Select the correct resolution for the failure of ESXi host and vCenter problems Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems Troubleshoot performance problems with vSphere components This five-day training course provides you with the knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere© 8 environment. This course increases your skill level and competence in using the command-line interface, VMware vSphere© Client?, log files, and other tools to analyze and solve problems. Course Introduction Introductions and course logistics Course objectives Introduction to Troubleshooting Define the scope of troubleshooting Use a structured approach to solve configuration and operational problems Apply troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency Troubleshooting Tools Discuss the various methods to run commands Discuss the various ways to access ESXi Shell Use commands to view, configure, and manage your vSphere components Use the vSphere CLI Use ESXCLI commands from the vSphere CLI Use Data Center CLI commands Identify the best tool for command-line interface troubleshooting Identify important log files for troubleshooting vCenter Server and ESXi Describe the benefits and capabilities of VMware SkylineTM Explain how VMware Skyline works Describe VMware SkylineTM Health Describe VMware Skyline AdvisorTM Troubleshooting Virtual Networking Analyze and troubleshoot standard switch problems Analyze and troubleshoot virtual machine connectivity problems Analyze and troubleshoot management network problems Analyze and troubleshoot distributed switch problems Troubleshooting Storage Discuss the vSphere storage architecture Identify the possible causes of problems in the various types of datastores Analyze the common storage connectivity and configuration problems Discuss the possible storage problems causes Solve the storage connectivity problems, correct misconfigurations, and restore LUN visibility Review vSphere storage architecture and functionality necessary to troubleshoot storage problems Use ESXi and Linux commands to troubleshoot storage problems Analyze log file entries to identify the root cause of storage problems Investigate ESXi storage issues Troubleshoot VM snapshots Troubleshoot storage performance problems Review multipathing Identify the common causes of missing paths, including PDL and APD conditions Solve the missing path problems between hosts and storage devices Troubleshooting vSphere Clusters Identify and troubleshoot vSphere HA problems Analyze and solve vSphere vMotion problems Diagnose and troubleshoot common vSphere DRS problems Troubleshooting Virtual Machines Discuss virtual machine files and disk content IDs Identify, analyze, and solve virtual machine snapshot problems Troubleshoot virtual machine power-on problems Identify possible causes and troubleshoot virtual machine connection state problems Diagnose and recover from VMware Tools installation failures Troubleshooting vCenter Server and ESXi Analyze and solve vCenter Server service problems Diagnose and troubleshoot vCenter Server database problems Use vCenter Server Appliance shell and the Bash shell to identify and solve problems Identify and troubleshoot ESXi host problems

This Pharmacy Assistant & Technician course is customised only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutical industry, then you've come to the right place. This Pharmacy Assistant & Technician course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. By enrolling on our Pharmacy Assistant & Technician course, you will become familiar with the roles and responsibilities of a Pharmacy Assistant or Technician. This comprehensive Pharmacy Assistant & Technician course will teach you the fundamental techniques of a Pharmacy worker and how to successfully counsel and diagnose a patient. You will also gain experience in the practice of prescribing and dispensing medication, as well as stock control and inventory management. Along with this, you will gain knowledge of medical health and safety standards and security protocols associated with legal drugs. Enrol in this Pharmacy Assistant & Technician course now and start your career in the UK's healthcare sector. Learning Outcomes After completing Pharmacy Assistant & Technician course, the learner will be able to: Understand the requirements needed to be a Pharmacy Technician or Assistant. Know how to counsel or communicate with patients and customers. Become aware of your position in the UK Healthcare infrastructure. Gain the ability to prescribe and dispense medication swiftly. Know to control and manage a medical inventory. Gain a solid understanding of the Standard Operating Procedures in a medical environment. Gain the skills to perform a full medical assessment on a patient. Why Choose Pharmacy Assistant & Technician Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Pharmacy Assistant & Technician Bundle Course Course 01: Pharmacy Assistant & Technician Course 02: Level 2 Award in Nutrition and Health Course 03: Level 3 Diploma in Healthcare Support ***Other Benefits of this Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Pharmacy Assistant & Technician course] Course Curriculum of *** Pharmacy Assistant & Technician *** Module 1: An Overview of Pharmacy Assistant and Technician What is Pharmacy? Defining Pharmacy Assistant Understanding the Job Role of Pharmacy Assistant Understanding the Skills of Pharmacy Assistant Defining Pharmacy Technician Understanding the Job Role of Pharmacy Technicians Module 2: Understanding the Pharmacy Assistant Patient Counselling Guide Overview Features of Effective Patient Counselling Why Should Pharmacy Assistant Counsel Patients? Techniques of Counselling How to Improve Communication in Pharmacists Module 3: Understanding Communication in Pharmacy Settings Why Communication Skills is Important in Pharmacies Understanding Patient-Centred Communication Practices in Community Pharmacies What are the Desirable Traits? Interpersonal Communication Skills for Pharmacies Module 4: Understanding the Pharmacy Team and Practices Self-care Interventions for Health The Role of the Pharmacy Team in Self-Care and Self-Medication Understanding the Code of Ethics for Pharmacy Team Workers What are the Seven Principles? Module 5: Understanding Prescription and Dispensing in Pharmacies What is a Prescription? Types of Prescription What is the Dispensing Cycle? Receiving and Validating Prescriptions Interpreting and Understanding the Prescription Prepare and Label Items for Issue Make a Final Check Record the Action Taken Issue Medicine to the Patient with Clear Instructions and Advice Module 6: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Dispensing Procedure Dispensing Error Strategies to Minimise Dispensing Errors Understanding Electronic Prescription Service(EPS) Module 7: Understanding Inventory Control and Management in Pharmacies Overview What is Inventory Management? Methods of Inventory Management Elements of Pharmacy Inventory Management Factors Affecting Inventory Management The Role of Information Technology in Inventory Management Module 8: Understanding Standard Operating Procedures (SOPs) What is Standard Operating Procedure? Understanding the Importance of Standard Operating Procedure Purpose of SOPs Module 9: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology Overview Understanding Basic Pharmacy Terminology ------------------ Assessment Method After completing each module of the Pharmacy Assistant & Technician, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Pharmacy Assistant & Technician course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Pharmacy Assistant & Technician course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements There are no specific requirements for Pharmacy Assistant & Technician course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Pharmacy Assistant & Technician course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Pharmacy Assistant & Technician qualification is beneficial for any healthcare profession or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist Certificates Certificate of completion Digital certificate - Included

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Conflict Management 1 Day Training in Birmingham

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Overview UK Healthcare and Education workers need specialist training to engage with individuals with learning disabilities, which is available here and now. This essential course is specifically designed to help you support those that have challenges in learning and help their development. The Working with Individuals with Learning Disabilities Level 2 course will teach you to identify and recognise the symptoms that are indicative of learning difficulties and of being able to diagnose the issue, therefore providing the right supportive measures. You will be taught how to share this awareness and install the right care and attention across your team and in your organisation's infrastructure. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Working with Individuals with Learning Disabilities Level 2. It is available to all students, of all academic backgrounds. Requirements Our Working with Individuals with Learning Disabilities Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 9 lectures • 04:20:00 total length •Module 01: Learning Support Assistant: Workplace & Works: 00:30:00 •Module 02: Teaching Methodologies: 00:30:00 •Module 03: Skills of A Learning Support Assistant: 00:20:00 •Module 04: The Role and Responsibilities of the Learning Support Assistant: 00:20:00 •Module 05: SEN Teaching: 01:00:00 •Module 06: Supporting Pupils with Special Needs (Part 01): 00:30:00 •Module 07: How to Support Pupils with Special Needs Part-2: 00:50:00 •Module 08 Safeguarding Children and Young People: 00:20:00 •Assignment - Working with Individuals with Learning Disabilities Level 2: 00:00:00

Course Overview Learn about women empowerment and realise your true potential. Develop your skills and be the person you know you can be. This course will help you in your quest for both personal development and empowerment. 'Women Empowerment' is a burning issue all over the world. Society has come a long way, and the days of women not even allowed a basic right such as voting is long over. We are now living in a society where a woman contributes just as much as a man.  This course will help you realise your potential in leadership and journalism. Join our course and enrich your skills and knowledge. If you are a woman who wants to attain development, it is important to build your mental and physical abilities. This Women Empowerment & Development Accredited Course will help you with that. Empower yourself and see the difference in your development. What You Will Learn You'll learn about: Personal Development of Women Finding your voice in Development of Self and Mind Women and Leadership Benefits of Women's Leadership Women and Journalism, and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Description Bipolar Disorder Awareness Diploma  To comprehend 'Bipolar Disorder', we must first discuss the topic of mental illness. You will be able to develop a holistic approach to the term while taking this Diploma. The Bipolar Disorder Awareness Diploma plans to address the following concerns: 1.Who does it affect? 2.Commonly prevalent forms of cerebral ailments 3.Disputes surrounding the concept 4.Prevention methods 5.Causes and predictions suggested by the latest reports Bipolar disorder is prevalent in various forms. While more commonly, people suffering from it experience moodiness and sensitivity, other variations fluctuate significantly. Through your readings and research, you will learn about the different types and expand your in-depth knowledge of their symptoms, treatments and impact on the victim. Psychiatrists believe this disorder is triggered, sustained and deteriorated by more than a couple of factors. The course details the findings of research scholars about linkages between mental health and several other genetic & ecological aspects. Though it's a diagnosis, bipolar disorder is usually accompanied by two or more auxiliary psychiatric ailments. The Bipolar Disorder Awareness Course studies the range of these co-occurring mental illnesses. Medication is only part of- the treatment for bipolar disorder. The Diploma explores the typically prescribed drugs for each variation, including the working, administration, reactions, usefulness and associated risks of drug intake, especially during pregnancy. As stated above, the treatment isn't restricted to just medication. There are alternative measures available for those diagnosed with this condition. Psychotherapy is one such treatment. It inspires people with bipolar disorders to talk about their problems freely to benefit the larger population. Bipolar Disorder Awareness Diploma covers the use of psychotherapy, its benefits, application and efficiency. Most medical professionals believe that although there is no cure for bipolar disorder, one can control its effects by making significant lifestyle changes in your diet, sleep, exercise, social interactions, etc. This can help prevent frequent mood swings and reduce the intensity of those that occur. Along with psychology and medication, this course familiarizes you with the other steps a patient can take. Bipolar disorder affects not only those suffering from it but also their near and dear ones. The Diploma explores the challenges encountered by people close to a victim. It elucidates how to overcome them, effectively communicate when someone around you is going through mood swings, and have a crisis plan. The idea is to care for the patient and also for those who are guardians/caretakers. After all, they must also ensure their health to care for others. The diagnosis of bipolar disorder can happen at any age or stage in life, and it is regarded as a lasting condition. This Bipolar Disorder Awareness Diploma elaborates its effect on people of different ages, focusing on the problems that kids, teenagers, young adults, the middle-aged and the elders have to cope with. It helps them and their loved ones develop a healthy and fruitful lifestyle. Last but not least, the Bipolar Disorder Awareness Diploma course carefully studies the link between the disorder and career development, the issue of judgement & discrimination, everyday problems and adjustments. It discusses how companies can nurture a trusting, open and harmonious work environment toward a win-win. What you will learn 1: Introduction to Bipolar Disorder  2: Bipolar Types 3: Making the right planning to protect yourself from bipolar disorder  4: Differentiate Bipolar Disorder from Other Health Issues  5: Know the Signs  6: Finding Out Triggers points and Stressors  7: Changing Your Life  8: Stand with Your Loved One  9: Plan of Action to Face Possible Crisis  10: Help Your Bipolar Youngster  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.