Love animals and want a role that’s both rewarding and respected? This 20-in-1 Veterinary Support Assistant bundle offers the skills and certifications to make you job-ready in veterinary clinics, shelters, grooming services, or animal welfare roles. Animal care employers look for initiative. This bundle proves you’ve got it. 🔍 Description Behind every successful veterinary practice is a team of dependable support staff who know how to handle admin, communication, compliance, and—of course—animals. This bundle equips you for that world. It’s tailored for those looking to break into entry-level veterinary, animal care, and grooming support roles. With 20 courses covering everything from dog first aid to client communication and minute taking, your CV won’t just stand out—it will speak directly to what hiring managers are seeking. And with one low-cost package giving you 20 certified topics, it’s the smart, affordable route into a growing industry. ❓ FAQ Q: What kind of jobs does this bundle support? A: Veterinary Receptionist, Animal Care Assistant, Kennel Worker, Vet Office Admin, or Dog Grooming Support. Q: Is it suitable for people with no prior vet experience? A: Yes—it’s built to help beginners and career switchers enter the field confidently. Q: Can this help with roles outside a vet clinic? A: Definitely—it's also ideal for grooming centres, shelters, pet hotels, and mobile animal services. Q: Are the certificates shareable with employers? A: Yes—you’ll receive certificates for all 20 completed courses. Q: How flexible is the study schedule? A: You can study at your own pace with full lifetime access.
Prepare yourself for a fast-growing career in finance with this all-inclusive KYC Compliance bundle. Designed to meet the needs of today’s financial institutions and compliance teams, this package makes you hireable across banking, insurance, and regulatory sectors. Boost your career potential with in-demand compliance and communication skills that employers urgently seek. Description The financial sector is evolving rapidly, with regulatory compliance and customer verification more important than ever. This 20-course bundle delivers the comprehensive skill set that companies rely on to stay secure and compliant. From financial institutions to fintech startups and insurance firms, organisations need professionals who understand KYC rules and can navigate complex communication and marketing landscapes. This bundle’s mix of compliance, negotiation, and digital marketing skills puts you ahead. With value-packed training and flexible access, you get industry-relevant knowledge plus soft skills like stress management and team leadership — all essential for thriving in demanding financial environments. Positions in compliance and customer identity management are highly sought after, but those with credible, broad training are rare. This is your chance to claim that edge before others catch up. FAQ Who is this bundle for? Professionals entering or advancing in financial compliance, banking, insurance, or fintech. Which industries does it serve? Banking, insurance, investment, fintech, and regulatory compliance agencies. Is prior finance experience necessary? No, suitable for beginners and career switchers alike. Are certificates included? Yes, certificates for all completed courses help demonstrate your qualifications. Can I learn at my own pace? Yes, fully flexible online learning fits around your schedule. Why invest in this now? Regulatory scrutiny is intensifying — trained compliance professionals are in growing demand.
Improve your email communication skills with our comprehensive Email Etiquette course. Learn professional email writing, best practices, and effective communication strategies. Earn an instant e-certificate upon completion. Boost your career and employability.
If spreadsheets give you a headache, this course aims to offer aspirin—metaphorically, of course. The Microsoft Excel Mini Bundle brings clarity to cells, formulas, and functions while adding the human touch of communication and the logic of mathematics. Whether you’re new to data handling or trying to stop formatting rage-quits, this bundle helps you organise, calculate, and interpret with greater ease. From raw entry to meaningful analysis, you’ll gain the structured insight needed to keep rows aligned and heads cool. Learning Outcomes: Learn to use Microsoft Excel for tables, formulas and formatting. Understand data entry principles for structured and clean records. Apply mathematical reasoning to spreadsheets and data calculations. Explore data analysis basics using Excel tools and techniques. Improve communication around data sharing and reporting tasks. Recognise how Excel supports reporting, tracking, and scheduling duties. Who is this Course For: Admins needing Excel structure and clean spreadsheet management. Beginners seeking basic Excel, maths, and data entry knowledge. Office workers handling daily tasks involving spreadsheets. Team members preparing visual reports or internal data logs. Freelancers managing schedules, budgets, and lists via Excel. Analysts looking for a refresher in data visualisation tools. Project coordinators involved in record keeping and communication. Learners improving technical communication in business settings. Career Path: Data Entry Clerk – £22,000/year Junior Data Analyst – £26,000/year Excel Support Administrator – £24,000/year Reporting Assistant – £25,500/year Office Administrator (Excel Focus) – £23,500/year Communication and Data Coordinator – £27,000/year
Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00
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Description: Managing a workspace is not an easy task by any means. Employers require vast experience to understand how to work with people of various mindset. This course brings you the opportunity to learn and understand these different mindsets and help you skillful in managing your workspace. This course will give you an insight on how every person is unique and accustomed to having their own way of living. Yet, we all need to work together to make something happen. You get to learn about the factors that effect the work environment, both positive and negative. Moreover, this course highlights on how substance abuse may lead to unhealthy work environment for the co-workers. Learning Outcomes: Realise about marijuana along with the other genres of cannabis and of their uses Decode the ways of marijuana use and the effect an individual physically, psychologically, as well as in his behavior Identify the symptoms of marijuana uses Allot a definition to its related issues as it creates at the workplace Understand the legal rights of employers and employees with regards to cannabis use in the workplace Figure out the valid rights of the employers as well as the employees with respect to cannabis usage at the workplace Make your response to the events of the accused marijuana usage at the workplace Improve a positive workplace drug along with an alcohol code of conducts Identify the advantages to having tough conversations Describe the components of an effective behavior modification conversation Use your organization's resources to help you deal with hygiene issues Overcome barriers that employees put up when discussing hygiene problems Resolve hygiene issues such as bad hair days, inappropriate piercings and body art, poor clothing choices, bad breath, body odor, excessive gas, and incontinence Nip poor hygiene habits in the bud Identify ways to encourage good hygiene at your workplace Define frame of reference Establish a positive intent and the desired outcome Use good communication skills during a conversation Draft a script for a difficult conversation Use specific steps to carry out a difficult conversation Access additional resources as required Maintain safety in a conversation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Controversial Workplace Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Controversial Workplace Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Drugs and the Workplace 00:15:00 Marijuana 00:15:00 Workplace Impacts 00:15:00 Medical Marijuana 00:30:00 How to Intervene 00:30:00 Drug and Alcohol Policy 01:00:00 Module 2 Let's Talk About It! 00:15:00 Guidelines for Difficult Conversations 00:15:00 Overcoming Objections 00:30:00 Bad Hair Days (And Weeks and Months) 00:15:00 Addressing Piercings and Body Artwork 00:15:00 Helping Employees Dress for Success 00:15:00 Bad Breath 00:15:00 Gastrointestinal Issues 00:15:00 Body Odor 00:15:00 Module 3 Choosing to Have the Conversation 00:30:00 Toolkit for Successful Conversations 00:30:00 Choosing the Time and Place 00:15:00 Framework for Difficult Conversations 00:30:00 Staying Safe 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview of Level 3 Leadership & Management Join our Level 3 Leadership & Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Level 3 Leadership & Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Level 3 Leadership & Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Level 3 Leadership & Management Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Level 3 Leadership & Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Level 3 Leadership & Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Level 3 Leadership & Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Level 3 Leadership & Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Level 3 Leadership & Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction to The Course Introduction to the Course 00:03:00 Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00
Overview of Diploma in Caregiving Caregiving is a growing field in the UK. Over 12 million people are 65 or older. This means there's a big need for trained caregivers. This Diploma in Caregiving teaches you how to care for adults. You can work in their homes or care settings. The course covers many important topics. These include adult care, medication management, and keeping vulnerable people safe. Our course covers many important topics. You will learn to safeguard vulnerable adults, communicate effectively in care settings, and prevent infections. We also teach adult nursing and basic life support so that you will be ready for emergencies. Communication is key in caregiving. This course shows you how to talk well with the people you care for. You'll also learn how to work with adults at different life stages. Each stage has its own needs. The course helps you understand these needs. This knowledge will make you a better caregiver. This course is perfect for anyone who wants to work in adult care. It is also great for those interested in domiciliary care and home caregiving. If you want to understand the basics of caregiving or improve your skills in adult nursing, this course is for you. It is also ideal for those who care about safeguarding and supporting vulnerable adults. Join us today and take the first step toward a meaningful career in caregiving. With our Diploma in Caregiving, you will be ready to meet the growing demand for skilled caregivers in the UK. Start your journey now and make a positive impact on the lives of those in need. Get a Quick Look at The Course Content: This Diploma in Caregiving Course will help you to learn: Understand adult care across different life stages. Apply safety protocols in domiciliary care settings. Administer basic life support and resuscitation. Manage and administer medication correctly. Safeguard vulnerable adults effectively and responsibly. Communicate efficiently in caregiving environments. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Diploma in Caregiving. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diploma in Caregiving course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Aspiring caregivers aiming to work with adults in various settings. Individuals interested in domiciliary care and home caregiving. Those looking to understand the fundamentals of caregiving. Caregivers seeking to enhance their skills in adult nursing. Anyone passionate about safeguarding and supporting vulnerable adults. Requirements You don't need any educational qualification or experience to enrol in the Diploma in Caregiving course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Diploma in Caregiving Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Home Caregiver - £18K to 25K/year. Domiciliary Carer - £19K to 26K/year. Mental Health Nurse - £24K to 40K/year. Adult Care Worker - £20K to 30K/year. Medication Administration Specialist - £22K to 32K/year. Course Curriculum Prerequisite Document Prerequisite Document 00:20:00 Diploma in Caregiving Module 01: Adult Care in Different Life Stages 00:17:00 Module 02: Working with Adults 00:30:00 Module 03: Introduction to Domiciliary Care 00:15:00 Module 04: Health and Safety for Domiciliary Carers 00:33:00 Module 05: CSTF Infection Prevention and Control 00:37:00 Module 06: CSTF Resuscitation - Basic Life Support 00:24:00 Module 07: Medication Management and Administration 00:18:00 Module 08: Mental Health Care 00:23:00 Module 09: Safeguarding of Vulnerable Adults 00:15:00 Module 10: Safeguarding Legislations 00:25:00 Module 11: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities 00:23:00 Module 12: Importance of Communication in Care 00:33:00 Module 13: Sharing Information and Responding to a Disclosure 00:20:00 Module 14: Reporting Your Concern 00:17:00 Module 15: Adult Nursing 00:05:00 Module 16: Health and Safety 00:26:00 Module 17: Hygiene 00:28:00 Module 18: Rest and Sleep Management 00:17:00 Module 19: Mobility and Immobility Issues of Patients 00:15:00 Module 20: Pain Management 00:23:00 Module 21: Nutrition 00:14:00 Module 22: Assisting with Elimination 00:28:00 Module 23: Oxygenation 00:28:00 Module 24: Introduction to End of Life Care 00:18:00 Module 25: Health and Social Care 00:19:00 Module 26 : Principles, Theories, and Values of Person-Centred Care 00:14:00 Module 27: Complexities of Consent 00:15:00 Module 28: Caregiving for Dementia 00:10:00
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