Duration 5 Days 30 CPD hours This course is intended for This advanced course is for: AIX technical support personnel Performance benchmarking personnel AIX system administrators Overview Define performance terminology Describe the methodology for tuning a system Identify the set of basic AIX tools to monitor, analyze, and tune a system Use AIX tools to determine common bottlenecks in the Central Processing Unit (CPU), Virtual Memory Manager (VMM), Logical Volume Manager (LVM), internal disk Input/Output (I/O), and network subsystems Use AIX tools to demonstrate techniques to tune the subsystems In this course, students will develop the skills to measure, analyze, and tune common performance issues on IBM Power Systems running AIX. Day 1 Performance analysis and tuning overview Data collection Monitoring, analyzing, and tuning CPU usage Day 2 Virtual memory performance monitoring and tuning Day 3 Physical and logical volume performance File system performance monitoring and tuning Day 4 File system performance monitoring and tuning Network performance Day 5 NFS performance Performance management methodology
Duration 1 Days 6 CPD hours This course is intended for This course is intended for IT Asset Managers and other professionals involved in Asset Management, strategic planning, security programs and those affected or influenced by ITAM and security initiatives. The mission of IAITAM?s CAMSE course is to maximize the contribution of IT Asset Management professionals to the information security and physical security of the organization by bridging the gap between ITAM and IT security processes while incorporating security strategies throughout the ITAM policies, processes and procedures so that ITAM enhances the security program and improves the applicable governance. This course includes the comprehensive online examination necessary for achieving CAMSE Certification. Course Outline Scope of IT Security & ITAM Threat Prevention vs. Threat Protection Decentralized vs. Centralized Security The IT Security Plan ITAM?s Role in Risk Management The 12 KPAs & Security Program Management & Security Communication & Education Management & Security Policy Management & Security Acquisition Management & Security Asset Identification Management & Security Disposal Management & Security Project Management & Security Documentation Management & Security Financial Management & Security Legislation Management & Security Compliance Management & Security Vendor Management & Security Assessing Asset Risk Level Program Issues by Asset Type ITAM Program Assessment for Security
Duration 3 Days 18 CPD hours This course is intended for Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff Overview The Palo Alto Networks Firewall 11.0: Troubleshooting course is three days of instructor-led training that will help you: Investigate networking issues using firewall tools including the CLI Follow proven troubleshooting methodologies specific to individual features Analyze advanced logs to resolve various real-life scenarios Solve advanced, scenario-based challenges Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules. Flexible deployment options and native integration with their next-generation security platform extend the policy enforcement and cyberthreat prevention to everywhere your users and data are located: in your network, on your endpoints and in the cloud. Course Outline Module 1 - Tools and Resources Module 2 - CLI Primer Module 3 - Flow Logic Module 4 - Packet Captures Module 5 - Packet-Diagnostics Logs Module 6 - Host-Inbound Traffic Module 7 - Transit Traffic Module 8 - System Services Module 9 - Certificate Management and SSL Decryption Module 10 - User-ID Module 11 - GlobalProtect Module 12 - Support Escalation and RMAs Module 13 - Next Steps
Duration 2 Days 12 CPD hours This course is intended for This course is recommended for technical professionals who need to install, configure, and manage multiple security domains within their network security environment. Overview Discuss challenges associated with securing large-scale business organizations with distributed network environments. Describe the Check Point Multi-Domain Security Management solution and its benefits. Understand the components of MDSM and how they work together to help administrators manage multiple network security environments within a single management framework. Understand how to install and configure the Multi-Domain Security Management environment. Describe how to implement Management High Availability within the MDSM environment. Discuss the two types of log server options used to store logs in the Multi-Domain Security Management environment, and how they differ. Understand how to manage and view Multi-Domain activity logs in SmartConsole. Understand how to configure and implement Global Policy to manage rules for multiple domains. Identify various MDSM command line tools commonly used to retrieve information and perform configuration changes on a MDSM Server. Describe troubleshooting tools to use for addressing MDSM Server issues. Understand how VSX works and how to integrate the technology within the MDSM environment. This course provides a comprehensive understanding of the Check Point Multi-Domain Security Management solution and describes how to deploy it within the corporate network environment. Course Outline Multi-Domain Security Management MDSM Installation and Configuration MDSM Log Management Global Policy Management MDSM Troubleshooting Incorporating VSX
Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: These are the ones listed in the Objectives Table I put together: Identify the basic components and operations of the Unified CCE solution. Use the available UCCE tools to complete a basic UCCE system installation. Discuss the installation and configuration steps required to support agent functionality in a UCCE deployment. Install a basic CCE VXML Solution. Install, configure and run a CCE Outbound Option Campaign. Describe how to support CCE. Deploying Cisco Unified Contact Center Enterprise (DUCCE) v2.0 is a 5-day instructor-led course presented by training partners. The course allows learners to deploy the Unified CCE v10.0 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: Preparing UCCE for Basic IVR Scripting Module 3: Preparing UCCE for Basic Agent Functionality Module 4: Installing and Configuring CCE VXML Solution Module 5: Installing CCE Outbound Option Module 6: Supporting CCE
Duration 2 Days 12 CPD hours This course is intended for System Engineers/Administrators; Backup/Virtualization Administrators; Solution Architects/Consultants Overview By the end of the course, students should be able to:Maximize your expertise on consulting/professional services for the Veeam Availability Suite solutionAim for the VMCA title and comply with some of the certifications requirements for Platinum ProPartners and Veeam Accredited Service Partners (VASPs)Gain professional advantage with the highest level of Veeam technical certification This course covers Veeam Availability Suite? design and optimization and is based on best practices from Veeam solutions architects. IntroductionDesign & Sizing DNS and name resolution Veeam backup server Backup and replication database Proxy server Transport modes Repository server WAN accelerator Interaction with hypervisors Infrastructure Stages of Proof of Concept Assessment using Veeam ONE? Important data to collect (Veeam ONE + infrastructure accounts) Security Permissions Design Scenario: Part 1 Discovery Create a design based on the customer environment Optimizations Backup and replication database Proxy server Repository server WAN accelerator Tape Veeam Backup Enterprise Manager Indexing Antivirus on Veeam servers and guest VM (if VSS is used) Protecting Veeam Backup & Replication? configuration Design Scenario: Part 2 Create a design based on the customer?s evolving environment Automation Veeam backup server VMware vSphere tags Audit & Compliance Auditing Compliance SureBackup© and SureReplica Troubleshooting Deep dive into reading log files Common issues Troubleshooting mode (SureBackup/SureReplica)
Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT professionals who will be responsible for the support of guests and other virtual machines running in the z/VM environment. It assumes that these persons will have little or no experience in the z/VM environment. Additionally anyone responsible for installing, customizing, and maintaining Linux on System z. Overview Describe the process of running guests under z/VM Define virtual machines to z/VM and reload the directory Customize the CP component of the z/VM system Customize the TCP/IP files on z/VM Apply service to the z/VM system Install SUSE Linux on System z Install additional packages Describe zLinux system management process Describe zLinux backup and recovery procedures Manage and update zLinux network connectivity issues Implement the z/VM Performance Toolkit Prerequisite to z/VM and Linux Connectivity and Management (ZV100) Prerequisite to z/VM RACF and DirMaint Implementation (ZV200) Introduces system programmers to the tasks required to support a z/VM operating system; providing an overview of the processes required to install z/VM & perform the required tailoring steps to support guest operating system virtual machines & CMS users. z/VM and zLinux overview . Installation . Directory . CP system configuration . z/VM networking . VMSES/E . Installing SUSE Linux on System z . Installing additional packages . Network connectivity . System management . Backup and recovery . z/VM Performance Toolkit configuration .
Duration 1 Days 6 CPD hours This course is intended for This course is designed for managers, supervisors, team leaders, or anyone who leads meetings as part of their job and wants to learn how to become a more effective meeting facilitator. Overview Build a foundation for a successful meeting. Prepare for a meeting. Set the stage for a meeting. Facilitate a meeting. Facilitate a specialized meeting Effective facilitators know how to take charge of meetings and lead groups toward successfully completing their work objectives. In this course, you will strategically plan meetings and create formal agendas, lead groups to generate new ideas through brainstorming events, and help people work through facilitated difficult sessions. You will also further develop your facilitation skills by leading virtual meetings and even moderating international sessions. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Lesson 1: Building a Foundation for Successful Meetings Topic A: Identify Types of Meetings Topic B: Identify Attributes of Strong Meeting Leaders Lesson 2: Preparing for a Meeting Topic A: Clarify the Purpose of the Meeting Topic B: Identify Participants Topic C: Plan Meeting Logistics Topic D: Create an Agenda Lesson 3: Setting the Stage for a Meeting Topic A: Establish a Meeting Climate Topic B: Resolve Challenging Situations Lesson 4: Facilitating a Meeting Topic A: Lead a Meeting Topic B: Make Sound Decisions Topic C: Publish Meeting Minutes Topic D: Close a Meeting Lesson 5: Facilitating Specialized Meetings Topic A: Manage a Brainstorming Session Topic B: Manage a Virtual Meeting Topic C: Manage an International Meeting
Duration 4 Days 24 CPD hours This course is intended for Primary audience: IT administrators, architects, and business leaders who already manage Nutanix clusters in the datacenter, but who would like more in-depth knowledge of Nutanix datacenter administration. Anyone seeking preparation for the Nutanix Platform Professional (NPP) Advanced certification (in development).Secondary audience: Managers and technical staff seeking more detailed information before making a purchase decision. Overview Protect intellectual property and company data to guarantee business continuity with a complete, advanced data protection strategy.Practice advanced datacenter management procedures using hands on labs.Get the most out of Nutanix systems by maximizing configuration and operation for peak efficiency.Validate new skills by preparing for and completing the Nutanix Platform Professional Advanced certification. The Nutanix AAPM Advanced Administration & Performance Management course is an advanced level training program for experienced Nutanix data center administrators, technicians, and support personnel.The course features comprehensive coverage of performance management for Nutanix clusters, including options for performance optimization, troubleshooting issues and tuning. Learn through hands-on labs to monitor system performance, advanced networking and storage to help optimize data center administration.Advanced Administration explains in detail how to use the major Acropolis services such as Acropolis Block Services (ABS) and Acropolis File Services (AFS). The course also explains how to define and manage assets and applications using Calm, including how to connect to clouds, automation of the Life Cycle Management (LCM) application, and how to implement and configure Self Service Portal and governance.Take advantage of Flash mode to improve system performance as well as how to effectively clone and delete VMs, move them between storage containers, and how to manage VMs (tagging, sizing, migration). Performance ManagementManaging Controller VM ServicesAdvanced Virtual Machine AdministrationImplementing Business Continuity/Disaster RecoveryConfiguring Advanced NetworkingCustomizing Security ServicesManaging Acropolis ServicesPrism Central Management
Duration 3 Days 18 CPD hours This course is intended for Built for experienced IT Professionals who want to be familiar with Citrix ADC. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix ADC. Overview Understand the functionality and capabilities of the Citrix ADC Complete the initial setup and configuration of the Citrix ADC appliance Understand Citrix ADC Load Balancing and High Availability configuration options and management Employ recommended tools and techniques to troubleshoot common ADC network and connectivity issues Learn the skills required to implement Citrix ADC Essential components includingsecure Load Balancing, High Availability, and Citrix ADC Management. At the endof the course, students will be able to configure their Citrix ADC environments toaddress traffic delivery and management requirements including Load Balancing,Availability, and ADC Operation Management. Getting Started Introduction to Citrix ADC Feature and Platform Overview Deployment Options Architectural Overview Setup and Management Basic Networking Networking Topology Citrix ADC Components Routing Access Control Lists ADC Platforms Citrix ADC MPX Citrix ADC VPX Citrix ADC CPX Citrix ADC SDX Citrix ADC BLX High Availability Citrix ADC High Availability High Availability Configuration Managing High Availability In Service Software Upgrade Troubleshooting High Availability Load balancing Load Balancing Overview Load Balancing Methods and Monitors Load Balancing Traffic Types Load Balancing Protection Priority Load Balancing Load Balancing Troubleshooting SSL Offloading SSL Overview SSL Configuration SSL Offload Troubleshooting SSL Offload SSL Vulnerabilities and Protections Security Authentication, Authorization, and Auditing Configuring External Authentication Admin Partitions Security Citrix ADC Logging Monitoring with SNMP Reporting and Diagnostics AppFlow Functions Citrix Application Delivery Management Troubleshooting