7958 Courses

Conflict Management 1 Day Training in Cambridge

Building High-Performance Teams: In-House Training This course pulls together the most current and popular theories and writings on this complex topic and presents this amalgamated view in a highly interactive workshop and activity-based approach. Students will understand and have the skills required to build and participate in high-performance project teams and will possess the insight to proactively affect change within their respective organizations by guiding the existing culture to one that promotes high performance. What you will Learn At the end of this program, you will be able to: Define a team and describe the optimum team size for effective performance Describe characteristics and guiding behaviors of high-performance teams Describe the major elements of each development stage in two distinct models Recognize cultural barriers in achieving high performance List the attributes of a high-performing corporate culture Assess your own corporate culture Discuss corporate leadership as a factor in building high-performance project teams Describe the three A's of selecting team members State three leadership responsibilities Describe leadership responsibilities, styles, and roles List and describe the eight components of the team charter model for building high-performance teams Foundation Concepts The Nature of Teams Characteristics of High-Performance Teams Understanding Team Development Stages of Team Development - Model 1 Stages of Team Development - Model 2 Designing a High-Performance Culture Corporate Cultures Corporate Leadership Establishing the Attributes of High Performance Choosing the Right People Team Effectiveness Team Leadership The Team Charter Model

Description: Performance management is the management that focuses on promoting and improving employee's effectiveness. It is important to know about performance management since this skill will help in assessing the performance of each worker and how productive they are. It is very important to analyze their performance to know which workers has been improving and contributing to the success or downfall of the business. Through this course, you will learn the necessary skills and knowledge on performance management. You will be given tips and advice on how to manage your department or business to help you in improving yours and the employee's performance. Who is the course for? Professionals who want to learn to assess performance in their organization. People who are interested in learning about performance management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Performance Management is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Officer Marketing Manager Performance Analyst Sales Specialist Strategist. Managing Performance Module One - Getting Started 00:30:00 Module Two - The Basics (I) 01:00:00 Module Three - The Basics (II) 01:00:00 Module Four - Goal Setting 01:00:00 Module Five - Establishing Performance Goals 01:00:00 Module Six - 360 Degree Feedback 01:00:00 Module Seven - Competency Assessments 01:00:00 Module Eight - Kolb's Learning Cycle 01:00:00 Module Nine - Motivation 01:00:00 Module Ten - The Performance Journal 01:00:00 Module Eleven - Creating a Performance Plan 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Employee Recognition Module One - Getting Started 00:30:00 Module Two - The Many Types of Incentive 01:00:00 Module Three - Designing Employee Recognition Programs 01:00:00 Module Four - How To Get The Buzz Out 01:00:00 Module Five - It Starts From The Top! 01:00:00 Module Six - Creating a Culture of Recognition 01:00:00 Module Seven - The Best Things In Life Are Free! 01:00:00 Module Eight - A Small Gesture Goes A Long Way 01:00:00 Module Nine - Pulling Out The Red Carpets 01:00:00 Module Ten - The Don'ts of Employee Recognition 01:00:00 Module Eleven - Maintaining Employee Recognition Programs 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Recognition Training Course- Activities 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Performance Management and Employee Recognition 00:30:00 Final Exam Final Exam- Advanced Diploma in Performance Management and Employee Recognition 00:30:00

Business Networking 1 Day Training in Cambridge

Duration 5 Days 30 CPD hours This course is intended for New users of BSM 9.0 -- 9.2,including:? IT Tools engineers? Database administrators? System administrators? Network administrators? Operations managers? Availability engineers Overview After completing this course, you should be able to:? Identify HP Business Service Management (BSM)deployment scenarios? Monitor application performance and availability fromthe end user perspective? Integrate HP SiteScope with the BSM environment? Monitor the real-time status of Key PerformanceIndicators (KPIs), view performance metrics, and workwith reports containing historical performance data? Configure and work with an IT model to build atopology of your system, populate the model withconfiguration items (CIs) and relationships, and use themodel to measure and manage critical businessprocesses? Create and analyze reports that present and organizespecific data your organization might need? Create and manage service level agreements (SLAs)representing your department contracts with serviceproviders, customers, and internal business units? Perform administrative tasks to enable user access,configure licenses, and enhance system performance? Work with the following applications: End UserManagement (EUM), Business Process Monitor (BPM),SiteScope/System Availability Manager (SAM), Run-Time Service Model (RTSM), BSM applications ? ServiceHealth (SH), MyBSM, Service Level Management (SLM). This entry-level, instructor-led classroom training offers technical personnel, who are new to HP Business Service Management (BSM) 9.0 ? 9.21, the opportunity to develop hands-on experience in applying the fundamental concepts, principles This entry-level, instructor-led classroom training offers technical personnel, who are new to HP Business Service Management (BSM) 9.0 ? 9.21, the opportunity to develop hands-on experience in applying the fundamental concepts, principles

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