1249 Courses

Description: The CompTIA Security+ (SY0-401) certification course provides information about the corporate security which is recognised as one of the fastest-growing fields in IT. Every institution even small business invests in IT security to secure their confidential data. The course covers the security fundamentals including the information security cycle, information security controls, authentication methods, cryptography fundamentals, and security policy fundamentals. Throughout the course, you will learn the Security Threats and vulnerabilities, Managing data, Application and Host Security, and the system of implementing Networking Security, implementing access control, authentication and Account Management, and implementing Compliance and Operating Security. Finally, the course will teach you how to manage certificates, how to manage risk, how to troubleshoot and manage security incidents, and the proper Business Continuity and Disaster Recovery Planning. In short, the course helps you to acquire competency in network infrastructure, system security, organizational security and access control. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our CompTIA Security+ Certification - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Security Fundamentals The Information Security Cycle FREE 00:37:00 Information Security Controls 00:35:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Identifying Security Threats and Vulnerabilities Social Engineering 00:31:00 Malware 00:25:00 Software-Based Threats 00:21:00 Based Threats 00:38:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Managing Data, Application, and Host Security Manage Data Security 00:47:00 Manage Application Security 00:56:00 Manage Device and Host Security 01:07:00 Manage Mobile Security 00:10:00 Implementing Network Security Configure Security Parameters on Network Devices and Technologies 00:49:00 Network Design Elements and Components 00:26:00 Implement Networking Protocols and Services 01:09:00 Apply Secure Network Administration Principles 00:12:00 Secure Wireless Traffic 00:31:00 Implementing Access Control, Authentication, and Account Management Access Control and Authentication Services 00:42:00 Implement Account Management Security Controls 00:33:00 Managing Certificates Install a CA Hierarchy 00:25:00 Enroll Certificates 00:13:00 Secure Network Traffic by Using Certificates 00:03:00 Renew Certificates 00:01:00 Back Up and Restore Certificates and Private Keys 00:05:00 Revoke Certificates 00:07:00 Implementing Compliance and Operational Security Physical Security 00:20:00 Legal Compliance 00:10:00 Security Awareness and Training 00:11:00 Integrate Systems and Data with Third Parties 00:08:00 Risk Management A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:04:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Troubleshooting and Managing Security Incidents Respond to Security Incidents 00:23:00 Recover from a Security Incident 00:09:00 Business Continuity and Disaster Recovery Planning Business Continuity 00:17:00 Plan for Disaster Recovery 00:17:00 Execute DRPs and Procedures 00:13:00 Mock Exam Mock Exam- CompTIA Security+ Certification - Complete Video Course 00:20:00 Final Exam Final Exam- CompTIA Security+ Certification - Complete Video Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: The 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) course covers all of the concepts, terminology and technology included in the first exam of Microsoft Windows Server 2016 MCSA certification. The course covers the following: Install Windows Server in Host and Compute Environments Implement Storage Solutions Implement Hyper-V Implement Windows Containers Implement High Availability Maintain and Monitor Server Environments The 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) course helps you to know the procedures for installing Windows server 2016. Throughout the course, you will also learn how to navigate the storage and computing protocols. The course helps you to know about installing windows servers in the host and computer environments and the procedures of maintaining and monitoring server environments. You will also know how to implement storage solutions, Hyper-V virtualisation, windows containers and high availability. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) training course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Installing Windows Servers in Host and Computer Environments Determining Windows Server 2016 Installation FREE 00:54:00 Installing Windows Server 2016 Core and Nano Editions 01:35:00 Managing Windows Installations with Windows PowerShell 00:01:00 Create, Manage, and Maintain Windows Images to Deploy 00:33:00 Implementing Local and Enterprise Storage Solutions Managing Disks and Volumes in Windows Server 2016 01:00:00 Implementing and Managing Storage Spaces 00:45:00 Configuring Data Deduplication 00:39:00 Understanding Various Types of Storage 00:15:00 Fibre Channel, iSCSI, and Fibre Channel over Ethernet 00:18:00 Understanding iSNS, DCB, and MPIO 00:09:00 Configuring File and Folder Sharing in Windows Server 2016 00:21:00 Implementing Hyper-V Virtualization Installing Hyper-V Virtualization 00:26:00 Configuring Storage and Networking on Hyper-V Hosts 00:38:00 Configuring and Managing Virtual Machines 00:34:00 Implementing Windows Containers Understanding Windows Server and Hyper-V Containers 00:17:00 Deploying Windows Server and Hyper-V Containers 00:08:00 Using Docker to Install, Configure, and Manage Containers 00:12:00 Implementing High Availability Overview of High Availability and Disaster Recovery 00:55:00 Implementing Network Load Balancing 00:25:00 Planning and Configuring Failover Clustering 01:10:00 Maintaining a Failover Cluster 00:15:00 Troubleshooting Failover Clustering 00:11:00 Integrating Failover Clustering and Hyper-V 00:23:00 Configuring Site Availability 00:12:00 Maintaining and Monitoring Server Environments Windows Server Update Services 00:33:00 Windows PowerShell Desired State Configuration (DSC) 00:10:00 Windows Server 2016 Monitoring Tools 00:43:00 Mock Exam Mock Exam- 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) 00:20:00 Final Exam Final Exam- 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 5 Days 30 CPD hours This course is intended for Oracle Database Administrator Data Warehouse Administrator Support Engineer Technical Consultant Technical Administrator Overview The student benefits by gaining a deeper understanding of possibly the most important job of a DBA - backup and recovery. The concepts and architecture that support backup and recovery, along with implementation steps in various ways and situations, are presented in detail. Students gain knowledge of the Recovery Manager (RMAN) command-line interface for various backup, failure, restore, and recovery scenarios, including data duplication. The student begins by gaining a deeper understanding of possibly the most important job of a DBA - backup and recovery. The concepts and architecture that support backup and recovery, along with implementation in various ways and situations are covered in detail. Students gain knowledge of the Recovery Manager (RMAN) command-line interface for various backup, failure, restore, and recovery scenarios, including data duplication. Introduction and Configuration Introduction Getting Started Configuring for Recoverablility Using the RMAN Recovery Catalog Backup Backup Strategies and Terminology Performing Backups Improving Your Backups Using RMAN-Encrypted Backups Recovery Diagnosing Failures Restore and Recovery Concepts Performing Complete Recovery Performing Point-in-Time Recovery Performing Additional Recovery Operations Additional Technologies Using Flashback Technologies Using Flashback Database Transporting Data Duplicating a Database RMAN Troubleshooting and Tuning Hands-On Backup and Recovery Workshop Additional course details: Nexus Humans Oracle Database: Backup and Recovery Workshop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle Database: Backup and Recovery Workshop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Security Engineers Security Administrators Security Operations Specialists Security Analysts Network Engineers Overview Successful completion of this four-day, instructor-led course will help enhance your understanding of how to better protect your applications, remote networks, and mobile users using a SASE implementation. You will get hands-on experience configuring, managing, and troubleshooting Prisma Access in a lab environment. The Prisma Access SASE Security: Design and Operation (EDU-318) course describes Prisma Access Secure Access Service Edge (SASE) and how it helps organizations embrace cloud and mobility by providing network and network security services from the cloud. This course is intended for people in the fields of public cloud security and cybersecurity, or for anyone who wants to learn how to secure remote networks and mobile users. Course Outline 1 - Prisma Access Overview and Definitions 2 - Planning and Design Architecture 3 - Routing SD-WAN Design and CloudGenix 4 - Activate and Configure Service Connections 5 - Rule Enforcement in Prisma Access and SSL Decrypt 6 - Panorama Operations for Prisma Access and Fawkes Overview 7 - Remote Networks 8 - Mobile Users 9- Cloud Secure Web Gateway 10 - Tune, Optimize and Troubleshoot 11 - Manage Multiple Tenants 12 - What?s New in v2.1 13 - Next Steps Additional course details: Nexus Humans Palo Alto Networks: Prisma Access SASE Security: Design and Operation EDU-318 (3.2) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Palo Alto Networks: Prisma Access SASE Security: Design and Operation EDU-318 (3.2) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for integration developers who configure service policies on IBM© DataPower Gateways. Overview After completing this course, you should be able to: Describe how DataPower gateways are configured Create and configure cryptographic objects Configure Secure Sockets Layer (SSL) to and from DataPower gateways Configure a multi-protocol gateway (MPGW) to handle multiple protocols from a single service Configure a service level monitoring (SLM) policy to control message traffic Use logs and probes to troubleshoot services Use patterns to define and deploy new services Configure message transformation and routing by using style sheets (XSL) and GatewayScripts Handle errors in service policies This course teaches you the essential skills that are required to configure, implement, and troubleshoot services that are developed on the IBM© DataPower Gateways (IDG) with firmware version 7.5.0, regardless of use case. The DataPower Gateways allow an enterprise to simplify, accelerate, and enhance the security capabilities of its XML and web services deployments, and extend the capabilities of its service-oriented architecture (SOA) infrastructure. The gateways also extend these capabilities into the JSON, REST, and Mobile application areas. Through a combination of instructor-led lectures and hands-on lab exercises, you learn how to develop and debug services that are implemented on the DataPower gateways. These skills include WebGUI and Blueprint Console navigation, service type selection, basic multi-protocol gateway configuration, creating and using cryptographic objects, and configuring SSL connections. You also learn how to use various problem determination tools such as logs, monitors, and probes, and techniques for testing DataPower services and handling errors. Hands-on exercises give you experience working directly with a DataPower Gateway. The exercises focus on skills such as creating multi-protocol gateways, working with cryptographic and SSL objects, configuring service level monitoring, troubleshooting services, handling errors in a service policy, and deploying a service from a pattern. Course introductionQuick introduction to developing on DataPowerExercise: First exposure to the DataPower developer environmentServices overviewStructure of a serviceExercise: Creating a BookingService gatewayMulti-protocol gateway serviceProblem determination toolsExercise: Enhancing the BookingService gatewayHandling errors in a service policyExercise: Adding error handling to a service policyDataPower cryptographic tools and SSL setupExercise: Creating cryptographic objects and configuring SSLService level monitoringExercise: Implementing a service level monitor in a multi-protocol gatewayPatterns for service configurationExercise: Using a DataPower pattern to deploy a serviceCourse summary

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Give a compliment to your career and take it to the next level. This Mechanical Engineering for Car Maintenance will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Mechanical Engineering for Car Maintenance will help you keep ahead of the pack. The Mechanical Engineering for Car Maintenance incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Mechanical Engineering for Car Maintenance will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Mechanical Engineering for Car Maintenance, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Mechanical Engineering for Car Maintenance course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course. Moreover, you will get 10 other PDF certificates and a student ID card absolutely free as gifts. This Mechanical Engineering for Car Maintenance Bundle Consists of the following Premium courses: Course 01: Car Mechanic and Repair Training Course 02: Car Restoration Course 03: Hybrid Vehicle Expert Training Course 04: Supercharger Automobile Engineering Course 05: Engine Lubricant System Training - Level 4 Course 06: Motorbike Repairing and Maintenance Diploma Course 07: PUWER Course 08: Manual Handling Level 2 Course 09: Fire Safety | Online Course Course 10: RIDDOR Training Course 11: First Aid Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Mechanical Engineering for Car Maintenance to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Bundle Course 01: Car Mechanic and Repair Training Module 01: Safety Rules & Introduction to Tools Module 02: General Maintenance for Car Mechanics Module 03: Dashboard Indicator Lights Module 04: Tyres Module 05: Internal Combustion Engines & Engine Oil Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drive Train Module 10: Brakes Module 11: Buying a Car Course 02: Car Restoration Module 01: Car Restoration plan Module 02: Restoring the Car's Interior Module 03: Restoring the Car's Exterior Module 04: Restoring the Engine Module 05: Reassemble & Test Drive Course 03: Hybrid Vehicle Expert Training Introduction Types of Hybrid Electric Vehicles Degree of Hybridisation Components of HEVs Regenerative Systems Course 04: Internal Combustion Engine Basics Course Overview Welcome Engine Exterior Common Engine Components How Two Stroke Engines Work How Four Stroke Engines Work Petrol vs. Diesel Lubrication Oil System Fuel System Air and Exhaust Systems Cooling Water System Cylinder Sleeve Electrical System Part 1 Electrical System Part 2 Final Thoughts Course 05: Engine Lubricant System Training - Level 4 Introduction Functions & Components of Lubrication System Basic Working of the Lubrication System Properties, Additives & Designations of Lube Oils Lab Analysis & Diagnostics of the Lubrication Oil Course 06: Motorbike Repairing and Maintenance Diploma Introduction to Motorbike Maintenance Basics of Engine Engine Cooling and Lubrication Ignition Suspension Intake, Fuel, Clutch and Exhaust Systems Electrical Maintenance Wheels, Tires and Brakes Maintenance Transmission, Frame and Steering Cleaning, Setting Up and Storage Troubleshooting Course 07: PUWER Module 01: Provision and Use of Work Equipment Regulations Module 02: Selection and Conformity of Work Equipment Module 03: Safe Functionality of Work Equipment Module 04: Monitoring and Evaluation of Work Equipment Module 05: Maintenance of Work Equipment Course 08: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 09: Fire Safety | Online Course Module 01: Basics of Fire Safety Module 02: Regulations and Risk Assessment Module 03: Fire Safety Measures Module 04: Fire Safety routes and signs Module 05: Evacuation Strategies Course 10: RIDDOR Training Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Mechanical Engineering for Car Maintenance bundle. Disclaimer: Our comprehensive course will enhance your theoretical knowledge to help you explore your opportunities in relevant sectors. But please note that this course is not a professional qualification and will not allow you to work professionally. Requirements This Mechanical Engineering for Car Maintenance course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Car Mechanic and Repair Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Car Restoration will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Car Restoration will help you keep ahead of the pack. The Car Restoration incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Car Restoration will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Car Restoration, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Car Restoration course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Car Restoration Bundle Consists of the following Premium courses: Course 01: Car Restoration Course 02: Car Mechanic and Repair Training Course 03: Motorbike Repairing and Maintenance Diploma Course 04: Basic Automotive Engineering: Onboard Diagnostics Course 05: Engine Lubricant System Training - Level 4 Course 06: Hybrid Vehicle Expert Training Course 07: PAT Level 4 Course 08: PUWER Course 09: Workplace Safety Course Course 10: First Aid at Work Course 11: Fire Safety Awareness Level 2 So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Bundle Course 01: Car Restoration Car Restoration plan Restoring the Car's Interior Restoring the Car's Exterior Restoring the Engine Reassemble & Test Drive Course 02: Car Restoration and Repair Training Safety Rules & Introduction to Tools Maintenance for Car Car Restorations Dashboard Indicator Lights Tyres Internal Combustion Engines & Engine Oil The Cooling System The Fuel System The Electrical System The Drive Train Brakes Buying a Car Course 03: Motorbike Repairing and Maintenance Diploma Introduction to Motorbike Maintenance Basics of Engine Engine Cooling and Lubrication Ignition Suspension Intake, Fuel, Clutch and Exhaust Systems Electrical Maintenance Wheels, Tires and Brakes Maintenance Transmission, Frame and Steering Cleaning, Setting Up and Storage Troubleshooting Course 04: Basic Automotive Engineering: Onboard Diagnostics Unit 01: Introduction Introduction Brief history & Basic working of OBD Unit 02: Various Aspects of Onboard diagnostics Onboard diagnostic apps Exhaust gas-Diagnostics APPS on Onboard diagnostics Unit 03: Various systems Engine -Diagnostics Diagnostics-spark plug Diagnostics- Fuel injection Diagnosis -Lubrication Course 05: Engine Lubricant System Training - Level 4 Introduction Functions & Components of Lubrication System Basic Working of the Lubrication System Properties, Additives & Designations of Lube Oils Lab Analysis & Diagnostics of the Lubrication Oil Course 06: Hybrid Vehicle Expert Training Introduction Types of Hybrid Electric Vehicles Degree of Hybridisation Components of HEVs Regenerative Systems Course 07: PAT Level 4 Introduction to PAT Relevant Statutory Provisions for PAT Risk Assessment Reducing and Controlling Risks Electrical Units and Appliance Classification Initial Visual Examination Instruments for Testing and Equipment Inspection Electrical Installation Testing Safety Precautions in Electrical Testing Reporting and Record-keeping Course 08: PUWER Module 01: Provision and Use of Work Equipment Regulations Module 02: Selection and Conformity of Work Equipment Module 03: Safe Functionality of Work Equipment Module 04: Monitoring and Evaluation of Work Equipment Module 05: Maintenance of Work Equipment Course 09: Workplace Safety Course Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Workplace Health, Safety and Welfare Accidents and Ill Health at Work Electrical, Fire and Gas Safety Safety in Different Work Settings Work Equipment Hazards and Risk Control Other Health and Safety Hazards at Work Course 10: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at Workplace Secondary Illness: Loss of Responsiveness and CPR Secondary Illness: Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 11: Fire Safety Awareness Level 2 Introduction to Fire Safety Fire Safety Law Measures of Fire Safety Evacuation Procedures CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Car Restoration bundle. Requirements This Car Restoration course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Car Restoration) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Provide your Customers with the Service that will leave a lasting impression Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. The best customer service representatives are genuinely excited to help customers. You will have to be patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. You will have to be confident at troubleshooting and investigate if you don't have enough information to resolve customer complaints. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Course Highlights Extended Diploma in Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Customer Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Extended Diploma in Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basics of Customer Service Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Extended Diploma in Customer Service 00:30:00 Final Exam Final Exam- Extended Diploma in Customer Service 00:30:00