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14126 Courses

Functional Skills Maths & English

By The Teachers Training

Improve your essential skills with our Functional Skills Maths & English course. Build a strong foundation in numeracy and literacy to excel in both work and life.

Functional Skills Maths & English
Delivered Online On Demand3 hours
£15

Python 3: Project-based Python, Algorithms, Data Structures

By Packt

Learn to program with Python 3, visualize algorithms and data structures, and implement them in Python projects

Python 3: Project-based Python, Algorithms, Data Structures
Delivered Online On Demand14 hours 29 minutes
£135.99

Diploma in Dog Care & Grooming

4.3(43)

By John Academy

Are you a Dog Lover? Are you currently a Dog Parent? And do you want to learn what is needed to take care of your best friend? Then this diploma in dog care is for you to be able to take care of your dog the best way you could. Description: A puppy can be a superb addition to your home but whether you're an accomplished pet parent or a first-time adopter. It's essential to keep your canine buddy's well-being and joy a top need. The Diploma in Dog Care will give you valuable tips for all puppy guardians that are helpful when you take care of your dog. Having a new puppy or adult dog is an exciting moment and a milestone for the entire family. Since dogs are known as man's best friend and a loyal dog is more than just a pet since they are treated as a beloved member of the family. Moreover, having a dog as a pet is like having a child albeit physically there is truly no correlation but puppies are feeling animals and need care and love as well like a child. Along these lines, in the mission to be a decent and minding dog owner, the owner should have the capacity to play out some extremely fundamental activities that are important in this disposition, which will be generally welcomed by your pet. The Diploma in Dog Care will surely help you with the basic dog care on how you should care for your dogs, what items they need and how veterinarian will be able to help you. Who is the course for? Dog owners and lovers who want to learn how to train their dogs. Dog breeders, groomers, handlers and trainers who want to know how to care for dogs properly Entry Requirement: This course is available to all learners, of all academic backgrounds. However, although an education and experience in dog training will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Career Path: The Diploma in Dog Care is perfect for dog owners and lovers who want to live peacefully with their obedient and well-behaved dogs. The course can also help the following dog-related careers: Dog Trainer Dog Breeder Dog Groomer Dog Handler Dog Service Trainer Dog Sitter Animal Behaviourist. Dog Care Dog Care Basics 00:30:00 What Items Do You Need For Your Dog 00:45:00 The Vet Is Your Friend 00:30:00 Caring For An Elderly Dog 00:30:00 Caring For A Disabled Dog 00:15:00 Caring For Small Dogs 00:15:00 Caring For Big Dogs 00:30:00 The Dangers Of Not Caring For Your Best Friend 00:30:00 Wrapping Up 00:15:00 Dog Grooming How to Groom a Dog 00:15:00 Require Materials for Grooming a Dog 00:15:00 Clipping the Nails 00:15:00 Brushing the Teeth 00:15:00 Ear Cleaning 00:15:00 Bathing 00:15:00 Brushing/Combing the Coat 00:15:00 Mock Exam Mock Exam- Diploma in Dog Care & Grooming 00:20:00 Final Exam Final Exam- Diploma in Dog Care & Grooming 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Dog Care & Grooming
Delivered Online On Demand6 hours 25 minutes
£25

Mental Health Awareness in Schools

4.9(27)

By Apex Learning

Overview Promote positive mental health in a learning environment with the Mental Health Awareness in Schools course.This Mental Health Awareness in Schools course will teach you all about mental health and young minds. It will explore mental health issues in children and young people and their symptoms. You will also gain the skills to promote positive mental health and a healthy environment within schools, exploring various aspects of mental health.Ensure a healthy environment and the wellbeing of children in a school setting, by enrolling today. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Mental Health Awareness in Schools. It is available to all students, of all academic backgrounds. Requirements Our Mental Health Awareness in Schools is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 31 lectures • 01:10:00 total length •Children's Mental Health Basics: 00:30:00 •Nurturing Positivity And Confidence: 01:00:00 •Recognise Changed Behaviour In Your Child: 01:00:00 •About Birth Defects: 01:00:00 •About Behaviour Disorders: 01:00:00 •Mental Health Games For Children: 01:00:00 •Make Sure You Take Care Of Yourself As Well: 00:30:00 •The Basics About Autism: What Is It?: 00:30:00 •What Are the Factors that Contribute A Child to Autism: 01:30:00 •Autism and Genetics: 01:30:00 •What Are the Basic Symptoms of Autism: 01:00:00 •What Are the Speech and Communication Problems of Autism: 01:00:00 •Autism and Body Language: 01:00:00 •Autism, Toxic Metals, and Vaccines: 00:30:00 •The Cause of Autism Might Be Found in Autistic Mice: 00:30:00 •Autism: The Need for Increased Research: 00:30:00 •How is Autism Treated: 01:00:00 •How Is Autism Diagnosed: 00:30:00 •Myths about Autism: 00:10:00 •How to Look for Autism Signs in Infants: 00:30:00 •How Can Families Cope With an Autistic Child and the Financial Burden: 00:30:00 •The Differences Between Asperger's Syndrome and Autism: 01:00:00 •Autism Assistance Dogs: 01:00:00 •Teaching Autistic Children: 01:00:00 •The Fixation Behavior of an Autistic Child: 00:30:00 •The Autism Society of America: 00:30:00 •Childproofing Your Home for Your Autistic Child: 00:30:00 •Autism and Nutritional Supplements: 01:00:00 •Toilet Training the Autistic Child: 01:00:00 •Difficulties of an Autistic Adult: 01:00:00 •Alternative Treatments for Autism: 01:00:00

Mental Health Awareness in Schools
Delivered Online On Demand1 hour 10 minutes
£12

Microsoft Azure Functions - Developing Serverless Solutions

By Packt

In this course, you will learn how to create your own Azure Functions apps and visualize how full applications can be built using Azure Functions. We will also explore the tools needed to support development, both locally and in the Azure portal, and explore the different triggers, bindings, and deployment models that are possible.

Microsoft Azure Functions - Developing Serverless Solutions
Delivered Online On Demand3 hours 46 minutes
£41.99

Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide Course

5.0(2)

By Training Express

The Level 3 Advanced Diploma in Accounting and Finance offers a robust understanding of financial principles and practices, designed to equip you with the essential knowledge to succeed in the financial sector. Through this course, you’ll delve into the core aspects of accounting, budgeting, and financial reporting. Whether you’re aiming for a role in corporate finance, accounting, or financial analysis, this diploma will give you a solid foundation in managing financial records and understanding complex financial strategies. With a focus on theory combined with an in-depth look at the key financial practices, this course ensures that you are well-prepared for the demands of a rapidly evolving industry. The qualification covers important topics, such as tax, auditing, financial planning, and accounting software, giving you the tools you need to navigate the ever-changing landscape of finance. If you're looking to build a successful career in finance, this course provides all the building blocks to ensure you’re fully equipped for the future. In addition, with a global demand for finance professionals, this diploma can open doors to various career opportunities within the finance sector. ________________________________________________________________________ Key Features: CPD Certified Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Fundamentals of Financial Accounting Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Finance & Investment Module 12: Introduction to Finance Module 13: Essential Skill for Financial Advisor Module 14: Financial Planning Module 15: Wealth Management and Guide to Make Personal Financial Statements Module 16: Financial Risk Management and Assessment Module 17: Investment Planning Module 18: Divorce Planning Module 19: Google Analytics for Financial Advisors ________________________________________________________________________ Complete Career Guide for Level 3 Advanced Diploma in Accounting and Finance(A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Accounting and Finance. In addition to mastering the essentials of Accounting and Finance, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Accounting and Finance. Your dream career starts here! List of career guide courses included in Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Demonstrate proficiency in fundamental financial accounting principles and practices. Apply double-entry bookkeeping techniques and prepare comprehensive financial statements. Evaluate and interpret financial statements, including balance sheets and cash flow statements. Develop advanced skills in financial budgeting, planning, and risk management. Gain expertise in investment planning, wealth management, and financial advisory. Utilize Google Analytics for informed decision-making in financial advisory. ________________________________________________________________________ Accreditation All of our courses, including the Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring accountants and finance professionals seeking advanced knowledge. Individuals interested in financial planning and wealth management careers. Those aiming to enhance their skills for financial advisory roles. Professionals looking to specialize in investment and risk management. Anyone desiring a comprehensive career guide in accounting and finance. Career path Financial Analyst - £40K to £60K/year. Certified Public Accountant - £45K to £70K/year. Investment Manager - £50K to £80K/year. Financial Advisor - £35K to £60K/year. Audit Manager - £45K to £70K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Level 3 Advanced Diploma in Accounting and Finance With Complete Career Guide Course
Delivered Online On Demand1 hour
£50

Digital Marketing Course

By KEMP CENTER

Learn the latest marketing strategies and tactics with our professional marketing course Do you want to learn the latest marketing strategies and tactics? You are in the right place. We offer you a professionally designed marketing course that will help you gain new customers and increase your business revenue. Forget the theoretical approach to learning used in universities and traditional training courses and focus on developing practical skills. We offer you an exclusive opportunity to cover only the practice and marketing activities geared toward rapid business growth. You’ll learn from our marketing expert with many years of experience in the field. Note: previous experience in marketing is not obligatory, newbies are welcome too! Get into the real world of marketing and learn tactics you won’t learn in any other course. Familiarizing yourself with them will allow you to outpace the competition and conquer the market. We’ll cover topics including developing a marketing plan, creating unique content, mastering the use of the most effective marketing tools and maximizing website conversions. You’ll learn all about effective product promotion, branding, writing attention-grabbing content, SEO and using marketing channels and funnels. Investing in this marketing course will give you a huge return on your investment. By effectively using just one idea presented here, the price of the course will pay for itself many times over. Find out what works today, get many useful bonuses and join the ranks of satisfied clients today! Join the Digital Marketing course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Dolores Abernathy Digital Marketing Expert The course will be delivered by an expert with over 10 years of experience in the field. He has worked in the US, Turkey, India, Spain and Belgium, which gives him a unique perspective on the marketing world. His specialties are content marketing, SEO, direct marketing, e-commerce conversion optimization, email marketing, automation, data analysis and marketing team management. His passion for the subject can be felt from the very beginning of the course, and his skills and enthusiasm will inspire you to continue your professional development. Overview of the course: I. Content knowledge package Practical knowledge of marketingZero theory, maximum practice – that’s the idea behind our course. Time to roll up your sleeves, get to work (and start earning more)! Examples of real campaignsLearn how the pros do it and use patterns that have proven successful in many markets. Original ideasIn the course, you will find many ideas that are not available anywhere else on the web. This will enable you to outsmart your competition. Multi-channel marketingStart showing up everywhere, even if you have a limited marketing budget. II. Practical part Increase conversion ratesGet the most out of every customer you interact with by testing different campaign variations. Analyzing data and measuring marketing performance Analyzing your data and creating a marketing cockpit will help you keep your finger on the marketing pulse. Additional knowledge sources and best tools Learn where to find the latest market data and marketing tactics, and use smart tools. A solid e-commerce foundation Selling online is the norm today. Master the best e-commerce tactics and make your shopping cart rumble with traffic. Mastery of Search Engine Optimization (SEO) Positioning will allow you to reap a sales harvest every month. Advertising on the web Most paid campaigns fail. In this course, you will learn the most common mistakes and methods for creating ads that work. III. Tests Tests and repetitions of acquired knowledge You will pass tests that will allow you to check your knowledge and better remember the topics discussed in the course. Final testPassing the final test means that you have enough knowledge and skills in marketing, and that you deserve the certificates. IV. Tasks Tasks and practical exercises Effective marketing is all about taking the initiative. Assignments result in specific materials that you can use in your current business. In this way, we immediately link learning to concrete action. V. Bonus materials for the course Additional materials for daily work You will receive a list of key marketing metrics, marketing tools, a content calendar template, and checklist SEO. Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Every respectable marketer knows that the key to market success is to develop knowledge and skills that can be put into practice right away. So, invest in yourself now and benefit from it later!We are pleased to present you and offer you our carefully designed, highly professional Marketing Course focusing on practice only. Either you’ve been in marketing for years or you’re just starting out in this fascinating field, you can be sure that you’ll learn something new in this course.Learn from the best in the marketing field, from our marketing expert who will share his knowledge and experience with you, and gain a lot from it.Join our platform today and maximize revenue with new skills!Dolores AbernathyDigital marketing expert

Digital Marketing Course
Delivered Online On Demand10 hours
£299

Advanced Performance Management Diploma and Employee Recognition

By iStudy UK

Description: Performance management is the management that focuses on promoting and improving employee's effectiveness. It is important to know about performance management since this skill will help in assessing the performance of each worker and how productive they are. It is very important to analyze their performance to know which workers has been improving and contributing to the success or downfall of the business. Through this course, you will learn the necessary skills and knowledge on performance management. You will be given tips and advice on how to manage your department or business to help you in improving yours and the employee's performance. Who is the course for? Professionals who want to learn to assess performance in their organization. People who are interested in learning about performance management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Performance Management Diploma is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Officer Marketing Manager Performance Analyst Sales Specialist Strategist. Managing Performance Module One - Getting Started FREE 00:30:00 Module Two - The Basics (I) FREE 01:00:00 Module Three - The Basics (II) 01:00:00 Module Four - Goal Setting 01:00:00 Module Five - Establishing Performance Goals 01:00:00 Module Six - 360 Degree Feedback 01:00:00 Module Seven - Competency Assessments 01:00:00 Module Eight - Kolb's Learning Cycle 01:00:00 Module Nine - Motivation 01:00:00 Module Ten - The Performance Journal 01:00:00 Module Eleven - Creating a Performance Plan 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Employee Recognition Module One - Getting Started 00:30:00 Module Two - The Many Types of Incentive 01:00:00 Module Three - Designing Employee Recognition Programs 01:00:00 Module Four - How To Get The Buzz Out 01:00:00 Module Five - It Starts From The Top! 01:00:00 Module Six - Creating a Culture of Recognition 01:00:00 Module Seven - The Best Things In Life Are Free! 01:00:00 Module Eight - A Small Gesture Goes A Long Way 01:00:00 Module Nine - Pulling Out The Red Carpets 01:00:00 Module Ten - The Don'ts of Employee Recognition 01:00:00 Module Eleven - Maintaining Employee Recognition Programs 01:00:00 Module Twelve - Wrapping Up 00:30:00 HR: Employee Recognition Training Course- Activities 00:00:00 Mock Exam Mock Exam- Advanced Performance Management Diploma and Employee Recognition 00:20:00 Final Exam Final Exam- Advanced Performance Management Diploma and Employee Recognition 00:20:00

Advanced  Performance Management Diploma and Employee Recognition
Delivered Online On Demand23 hours 10 minutes
£25

Office Admin and Customer Service Diploma

4.3(43)

By John Academy

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Office Admin and Customer Service Diploma
Delivered Online On Demand3 days
£25

Early Childhood Care and Development - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Early Childhood Care and Development bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Early Childhood Care and Development. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 1: Child Development and Care Course 2: Child Psychology Diploma Course 3: The Importance of Preschool Education in Child Development Course 4: Montessori Education for Early Childhood Course 5: Social and Emotional Development for Early Childhood Course 6: Childhood Moral, Personality and Sexual Development in Young Children Course 7: Fundamentals of Language Development in Early Childhood Course 8: Impact of Play on Early Childhood Learning Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Early Childhood Care and Development bundle illuminate your path to wisdom. The Early Childhood Care and Development bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Early Childhood Care and Development package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Early Childhood Care and Development bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Early Childhood Care and Development community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Early Childhood Care and Development Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Early Childhood Care and Development bundle. Establish robust bases across each course nestled within the Early Childhood Care and Development bundle. Decipher intricate concepts through the articulate content of the Early Childhood Care and Development bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Early Childhood Care and Development bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Early Childhood Care and Development bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Early Childhood Care and Development bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Early Childhood Care and Development bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Early Childhood Care and Development bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Early Childhood Care and Development journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Early Childhood Care and Development Bundle. Career path Armed with the Early Childhood Care and Development bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Early Childhood Care and Development bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Early Childhood Care and Development - 8 Courses Bundle
Delivered Online On Demand33 hours
£39