45107 Courses

Master the art of professional phone communication with our Phone Etiquette Training Course, designed to elevate your telephone skills to a new level of confidence and clarity. Whether managing interoffice calls or handling inbound and outbound conversations, this course guides you through every essential aspect of phone etiquette. Learn how to build rapport, practise active listening, and manage challenging callers with ease, ensuring every interaction leaves a positive impression. The course also covers vital business telephone techniques, effective communication strategies, and maintaining efficient record-keeping and filing systems, making it a complete resource for seamless phone handling within any organisation. Beyond just calls, this training delves into essential business skills such as customer relationship management, professional business writing, and organisational abilities like planning, scheduling, and invoicing. Ideal for individuals aiming to enhance their telephone manner and office communication, the course ensures you gain confidence in managing calls, mail services, and intra-organisation dealings. Delivered entirely online, this course suits busy professionals seeking to polish their phone etiquette with flexible learning that fits their schedule, helping you communicate with professionalism and ease at all times. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The IT Support Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our IT Support Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

This 3 day practical course (taken in professional beauty salon) designed to show You how to carry out manicures. This course is designed for complete beginners, who wish to learn from basic to professional most popular nail art techniques to start Your career as nail technicians. It is also good to refresh knowledge and learn new techniques for those of You that are already in business.

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Medication Management Train The Trainer Course Aim: To enable Managers and Senior Care Staff to confidently and competently deliver safe, effective, and engaging medication training to their care teams in accordance with best practice and regulatory requirements. Learning Objectives: By the end of this course, learners will be able to: Understand the legal and regulatory framework surrounding medication administration in care settings. Explain the principles of safe medication handling, including storage, administration, and record-keeping. Identify common types of medication errors and strategies to reduce risk. Demonstrate effective teaching techniques to deliver medication training to staff. Create and adapt medication training sessions tailored to the needs of their care team. Assess staff competency in medication management through observation and feedback. Use supporting documentation (e.g., MAR charts, audit tools) to reinforce safe practice. Recognise when to escalate concerns around medication errors or competency. Promote a positive learning culture around medication safety within their service.

These courses are designed for aspiring 3D artists, students, graduates, creative professionals, CAD designers, and anyone passionate about 3D art. Whether you're looking to launch a career, enhance existing skills, or explore new creative avenues, our courses provide comprehensive training tailored to various skill levels and interests. Check our Website Duration: 16 hours Method: 1-on-1 and Tailored content Dates and Times: Select your preferred hour from Monday to Saturday, available between 9 am and 7 pm. CAD and 3D Studio Max Training Course Duration: 16 hours Course Outline: Introduction to AutoCAD Familiarizing yourself with the AutoCAD interface Navigating the drawing environment Mastering fundamental 2D geometry creation Exploring essential drawing tools and commands Introduction to blocks and symbols for efficient design Advanced AutoCAD Techniques Delving into advanced drawing methods Proficiently manipulating and editing 2D geometry Crafting custom symbols and blocks for enhanced productivity Working with text and annotations for clear communication Utilizing layers and line types for organized design 3D Modeling in AutoCAD Venturing into the world of 3D modeling Precision crafting of 3D solids and surfaces Seamless modification and manipulation of 3D geometry Crafting custom materials and textures for realistic designs Effective utilization of AutoCAD's lighting and camera systems Introduction to 3ds Max Embracing the 3ds Max interface and configuring the workspace Proficiency in navigating within 3ds Max Understanding the viewport for optimized design Exploring basic 3D modeling techniques in 3ds Max Materials and Textures in 3ds Max Application and modification of textures for enhanced designs Mastering the art of UVW mapping for precise texturing Utilizing the material editor for creative freedom Crafting custom materials aligned with your design vision Harnessing the power of Vray materials for lifelike renders Lighting in 3ds Max Introduction to various lighting techniques Grasping light properties for impactful designs Strategic setup of lights to enhance scenes Illuminating scenes with Vray lights Cameras in 3ds Max Mastery of camera systems in 3ds Max Exploring camera properties for cinematic effects Creating animations with cameras for dynamic scenes Utilizing Vray cameras for stunning renders Rendering in 3ds Max Unveiling the art of rendering Utilizing Vray Global Illumination for realistic lighting Leveraging Vray Physical Cameras for precise control Enhancing scenes with Vray HDRI Lighting Following a Vray Rendering Workflow for professional results Advanced Modeling Techniques Proficiency in crafting complex geometry Utilizing modifiers for intricate designs Exploring polygonal modeling for versatile creations Creating both organic and inorganic models with expertise Unleashing the potential of advanced modeling techniques Projects Application of acquired skills to create real-world scenes Designing a detailed interior scene with meticulous attention Crafting a visually impactful exterior scene Creating a complex scene featuring multiple objects and materials Course Requirements: A computer with AutoCAD and 3ds Max installed Basic knowledge of computer operations A keen interest in 2D and 3D modeling and design Course Goals: Upon course completion, you will possess a comprehensive understanding of AutoCAD and 3ds Max, enabling you to craft intricate 3D scenes enriched with advanced materials, textures, lighting, and rendering. These newfound skills empower you to advance your capabilities in both 2D and 3D modeling and rendering. Upon successful completion of this comprehensive AutoCAD and 3ds Max training, participants will attain the following skills: AutoCAD Proficiency: Mastery of 2D geometry, drawing tools, and symbols. Advanced AutoCAD Techniques: Expertise in editing, custom blocks, text, and layers. 3D Modeling in AutoCAD: Competence in crafting 3D solids, textures, and lighting. Introduction to 3ds Max: Proficient navigation of the interface and fundamental 3D modeling. Materials and Textures: Application and customization of textures using Vray. Lighting and Cameras: Mastery of lighting and camera systems within 3ds Max. Rendering: Production of high-quality renders through Vray. Advanced Modeling: Proficiency in handling complex geometry and creating organic models. Real-World Projects: Capability to design interiors, exteriors, and intricate scenes. Skills Acquired: Mastering 3D Modeling Techniques in 3D Studio Max Advanced Texturing and Material Application Skills Proficiency in Lighting and Rendering Techniques Expertise in Animation and Keyframe Techniques Comprehensive Scene Composition and Camera Setup Knowledge Career Opportunities: Senior 3D Modeler Experienced CAD Designer Lighting and Rendering Specialist Animation Director Architectural Visualization Expert Upon completing our 3D Studio Max and CAD Courses, students will acquire advanced 3D modeling, animation, and CAD design skills, paving the way for rewarding careers in roles such as Senior 3D Modeler, CAD Designer, Lighting Specialist, Animation Director, and Architectural Visualization Expert. You will gain access to the following benefits: An Autocad and 3ds Max Certificate of Attendance. A comprehensive PDF training guide for 3ds Max and CAD. Real-time feedback during sessions, with the option to record them as video archives. We offer the following advantages: Price guarantee to ensure the best value for your investment. Personalized one-on-one training for focused learning. Flexible scheduling options available seven days a week, from 9 am to 7 pm. Lifetime email and phone support for ongoing assistance. Assistance with software installation and computer setup. Referral discounts and special offers on group training courses.

Course Information Our extensively proven course delves into the essential stages of process and system auditing. Gain invaluable insights and direction in auditing systems and processes, spanning across global and local organisational levels. This course will assist delegates with: A practical approach for the development and conduct of process and system audits An enhanced understanding of key system audit principles, preparation, design and conduct Increased expertise, efficiency and confidence. This course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Share knowledge and experiences. By the end of the course delegates will be better able to: Design and plan more effectively to achieve their process and systems audit objectives and add value to their organisation Improve the effectiveness, focus and credibility of the audit programme Understand the key system audit principles, preparation, design and conduct Develop system audit tools to ensure more effective audit conduct and outcome Create audit strategies utilising risk management principles Prepare for inspections. Tutors Tutors will be comprised of (click the photos for biographies): Allison Jack Executive Director, Bristol Myers Squibb Rocio Castellanos Director, Pfizer Ltd Guy Houben G(C)LP Auditor, Janssen Pharmaceutical Companies of Johnson & Johnson Programme Please note timings may be subject to alteration. Day 1 08:50 Registration 09:00 Welcome and Introductions, Expectations/Challenges/Experiences A discussion to explore the range of approaches to the conduct of systems audit. 09:30 Introducing Systems Audit What is a system? Why conduct system audits? Advantages, disadvantages and challenges. 10:20 Break 10:35 Systems Audit Design and Planning Identifying the customer, setting objectives, development of the audit plan and audit tools, plans for the audit report. 12:00 Designing System Audit Tools 12:45 Lunch 13:30 System Audit Plan - Exercise 14:00 Introduction to Case Studies The objectives of the case studies are defined and process and outputs described. 14:15 Case Studies - Session 1 A first opportunity for work on case studies. Defining objectives and scope and understanding the requirements of the audit client. 15:00 Break 15:20 Case Studies - Session 1 continued 16:30 Case Studies - Feedback 17:00 Close of Day 1 Day 2 09:00 Simple System Audit Example - Introduction The objectives of the case studies are defined and process and outputs described. 09:10 Case Studies - Session 2 - A Simple System Audit Example An example of system audit applied to a simple system. 10:30 Break 10:45 A Simple System Audit Example - Case Study Feedback 11:30 Strategy Audit programme planning. 12:15 Lunch 13:00 Case Studies - Session 3 Work on delegate's case studies. 14:30 Break 14:45 Case Studies - Session 3 - Feedback 15:15 Closing remarks 15:30 Close of course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Develop

Level 3 SENCO Training Course This Level 3 SENCO is designed for those interested in or who are currently in a SENCO role in the early years setting. This Level 3 SENCO qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this course is to help learners progress to further and higher education and develop new practical skills in health and social care. Learning Outcomes After completing this Level 3 SENCO, the learner will be able to: Understand the roles and responsibilities of the Special Educational Needs Coordinator in the early years setting. Understand the strategies and techniques for supporting children and their families. Increase knowledge of SEN codes of practice. Why Choose SENCO - Special Educational Needs Coordination Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing course. Courses are included in this Level 3 SENCO Bundle Course Course 01: Level 3 SENCO Course 02: Level 4 Child Care and Development Course Course 03: Level 1 Award in Working With Children Other Benefits of this Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 3 SENCO Training course ] Detailed course curriculum of Level 3 SENCO Training Course Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans Assessment Method of Level 3 SENCO Training Course After completing each module of the Level 3 SENCO, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Level 3 SENCO Training Course After completing the MCQ/Assignment assessment for this Level 3 SENCO, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 3 SENCO Training Course This Level 3 SENCO is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. This course is also suitable for childminders. Requirements Level 3 SENCO Training Course There are no specific requirements for this Level 3 SENCO because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 3 SENCO must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 3 SENCO Training Course This Level 3 SENCO is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included

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Overview Many of the people fail to deal with life's dilemmas and challenges. Thus, they seek professional guidance. This is where mentors come in. It is a profession that allows you to help others and ensure a secure career in the meantime. Our Mentorship Training course can help you acquire the key skills to try your luck in mentoring. Through this comprehensive course, you will grasp the essentials of mentorship. The course will provide detailed lessons on how to guide others in navigating their personal and professional life. You will acquire the ability to develop a good understanding with your clients and advise them on overcoming life's challenges. Furthermore, this course will help you in providing mentorship for different industries. By the end of the course, you will learn to evaluate and monitor your success as a mentor.  This course can be the stepping stone to a fruitful career; enrol now and start learning! Course Preview Learning Outcomes Understand the key principles of motivational mentorship Learn the communication strategies required to build a solid connection with your clients Develop the ability to provide guidance on personal and professional growth Understand how to teach the core skills to overcome challenges and obstacles Grasp the process of mentoring for specific industries Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Life Coaching Career Mentoring Who Should Take This Mentorship Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Mentorship Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Mentorship Training will equip you with effective skills and abilities and help you explore career paths such as  Life Coach Career Coach Motivational Speaker Manager Module 1: Introduction to Motivational Mentorship Introduction to Motivational Mentorship 00:12:00 Module 2: Building a Strong Mentor-Mentee Relationship Building a Strong Mentor-Mentee Relationship 00:16:00 Module 3: Goal Setting and Action Planning Goal Setting and Action Planning 00:14:00 Module 4: Supporting Personal and Professional Growth Supporting Personal and Professional Growth 00:14:00 Module 5: Overcoming Challenges and Obstacles Overcoming Challenges and Obstacles 00:15:00 Module 6: Diversity and Inclusion in Mentorship Diversity and Inclusion in Mentorship 00:11:00 Module 7: Mentorship for Different Career Levels and Industries Mentorship for Different Career Levels and Industries 00:16:00 8: Mentoring in a Digital Age Mentoring in a Digital Age 00:14:00 Module 9: Ethical Considerations in Mentorship Ethical Considerations in Mentorship 00:10:00 Module 10: Evaluating and Measuring Mentorship Success Evaluating and Measuring Mentorship Success 00:12:00 Module 11: The Future of Mentorship The Future of Mentorship 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Early Years Do you desire a profession in child care? For early-years professionals who want to deepen their understanding of children and adolescents' high-quality care, this Early Years course is suitable. The early years course will cover professional partnerships, equality, and diversity. As an early years practitioner, you can comprehend how to give management, well-being, and protection. You will learn about several laws pertaining to the early years in this early years course as well. With the aid of the Early Years course, you will ultimately be able to engage your clients and can establish professionalism. Participate in this course in the early years to learn how to manage children in depth. Learning Outcomes of Early Years Course By the end of this Early Years course, the learner will be able to: Early Years will help you to understand the emotional and physical well-being of children. Early Years describes equality, diversity, and professional partnerships. You can Understand health and safety legislation in the Early Years. Early Years Describes observations, assessments, and planning. Early Years Explains safeguarding children. Understand the Early Years Foundation Stage. You can Manage in a nursery environment in these Early Years. Early Years Engages in Professional Development. Courses are included in this Early Years Bundle Course Course 01: Level 4 Early Years Course Course 02: Level 5 Childcare Training Course 03: Primary Teaching Diploma Course 04: Advanced Diploma in Child Care Course 05: Level 3 Designated Safeguarding Lead Training Course Course 06: EYFS Teaching Diploma Course 07: Level 2 Award in Babysitting Course 08: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children [ Note: Free PDF certificate will be provided as soon as completing the Early Years Course ] Early Years Special Offers of this Early Years Course This Early Years Course includes a FREE PDF Certificate. Lifetime access to this Early Years Course Instant access to this Early Years: Early Years Course Get FREE Tutor Support from Monday to Friday in this Early Years: Early Years Course Detailed course curriculum of Level 4 Early Years Course Industry Experts Designed this Early Years course into 08 detailed modules. Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development Assessment Method of Early Years After completing each module of the Early Years Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Early Years After completing the MCQ/Assignment assessment for this Early Years course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Early Years Anyone interested in working as a nursery nurse in a childcare setting should take this Early Years course. Requirements Early Years Students who intend to enrol in this Early Years course must meet the following requirements: Early Years: Good command of the English language Early Years: Must be vivacious and self-driven Early Years: Basic computer knowledge Early Years: A minimum of 16 years of age is required Career path Early Years Early Years course will open up various job opportunities, such as: Early Years Practitioner: £24,000 - £31,000 per annum Early Years Teacher: £165.00 - £195.00 per day Early Years Educator: £22,000 - £23,000 per annum Certificates Certificate of completion Digital certificate - Included