967 Courses

Course Overview If your home office is your workplace or you work for yourself, then it is important to have a solid understanding of how to create a safe and healthy working environment in which you can work productively.  The Health and Safety Course for Freelancers and Digital Nomads course covers the safety guidelines, best practices and measures for working remotely, working at height, manual handling and business travel. It includes practical tips on how to work safely with display screen equipment, create the ideal home office setup, and prevent electrical hazards. You will also learn the fundamentals of first aid and fire safety.  This course is ideal for remote workers and freelance professionals who want to learn more about the requirements for ensuring a healthy and safe working environment. Make sure you are complying with health and safety guidelines by enrolling today. This best selling Health and Safety Course for Freelancers and Digital Nomads has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Health and Safety Course for Freelancers and Digital Nomads is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Health and Safety Course for Freelancers and Digital Nomads is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Health and Safety Course for Freelancers and Digital Nomads is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Health and Safety Course for Freelancers and Digital Nomads, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Health and Safety Course for Freelancers and Digital Nomads will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Health and Safety Course for Freelancers and Digital Nomads to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Supporting Women in Leadership Throughout The UK Our women in leadership course is specifically designed to target challenges and support women in developing their leadership and management careers. AWARD WINNING LEADERSHIP DEVELOPMENT PROGRAMME Discover Our Women in Construction Management Course The Power Within is dedicated to helping women in construction across England and Scotland achieve business success through our Motivational Intelligence framework. Motivational Intelligence is the third level of intelligence, and the science behind it has won a Nobel Prize. Our women leadership in construction course supports women by improving their motivation, self-belief, decision-making, and leadership skills. This programme is designed to help female business leaders adapt more quickly to their environment, handle adversity more effectively, take productive action, and thrive during times of change. Each is a vital skill needed in today’s ever-changing business environment. When completed, you’ll have the skills needed to make decisions more effectively that help your business grow, become more resilient, and take opportunities when others are stuck. "This course has completely changed my outlook on my responsibilities as a manager/leader. In 26 years with Pfizer, I have never participated in a programme that has as profoundly changed my perspective on my role, my responsibilities and my ability to positively impact my team." FEMALE DIRECTOR OF BUSINESS SERVICES, PFIZER LEADING WITH MOTIVATIONAL INTELLIGENCE What is our Women in Construction Course? In the past five years, we’ve supported thousands of business leaders and managers in nurturing the skills and mindset needed to achieve and exceed their business goals. The Power Within knows women are incredibly effective and consistent at applying our Motivational Intelligence techniques to their lives and business. Our women in construction management course is designed to give you the skills you need to take charge of your business and ensure constant growth while future-proofing your business. The training is perfect for women in construction who are managers or leaders looking to: Quickly Adapt Their Team to Change Effectively Mentor Every Team Member Improve Communication and Collaboration Gain More Buy-In to New Goals or Strategies Transform Their Team Culture Increase Initiative and Self-Motivation Across Their Team How We Help Women in the Construction Industry Our course focuses on imparting fundamental skills, tactical best practices, and powerful insights into the human side of the business. You’ll be provided with valuable knowledge needed to be successful leaders and managers of all levels. We’ll focus on addressing the challenges new businesses around the world face, like leading teams and developing businesses in turbulent and transitional times as well as overcoming the challenges of being women in the construction industry. Throughout the course, particular emphasis is given to helping leaders raise motivational intelligence and foster a growth mindset within their team. LEADING WITH MOTIVATIONAL INTELLIGENCE Our Leading with Motivational Intelligence (MQ) Executive Diploma Programme is specifically designed to help participants create the “complete game” of leadership and management. Leveraged by more than 40% of the largest Fortune 500 companies and implemented around the world, the Leading with Motivational Intelligence (MQ) consistently receives a participant buy-in rate in excess of 97%. However, the most important statistic is: 12 months after completing the course more than 93% of participants continue to use the skills and techniques taught on a daily basis. SQA APPROVED EXECUTIVE DIPLOMA What Skills Do We Help Women in Construction Develop? The skills we teach through our women in construction management courses are delivered through seven modularised sessions, each between three and three-and-a-half hours per session, with all sessions starting at 9:30 am via Zoom. An additional two hours per week is spent working on the online training assignments and leadership development plan. Each session will provide the education and information needed to establish yourself in your business. Here is more information regarding each session and the skills taught: SESSION 1: SELF-LEADERSHIP & THE SECRET TO PERSONAL SUCCESS Our first module is focused on setting course expectations and creating the right environment for learning. We’ll introduce the format and logistics, then discuss leading through turbulent times and how we can take control of ourselves, our thoughts, and our actions to lead growth. There is also a discussion on adult learning techniques and how leaders can leverage them to improve the effectiveness of their teams. We’ll also explore how turbulence and transition have changed how we manage and lead our teams. SESSION 2: THE ROLE OF INTELLIGENCE WHEN LEADING In this session, we’ll discuss the three levels of human intelligence and show how they each play in an individual’s performance and behaviors. Through two distinct mindsets, you’ll be shown how an individual’s motivational intelligence ultimately influences their emotional intelligence and intelligence quotient (IQ). Depending on which mindset a person operates under ultimately dictates their view of themselves, opportunities, and the work at which they will allow themselves to succeed. Finally, we’ll discuss switching your team to a growth mindset. SESSION 3: THE PILLARS OF HUMAN PERFORMANCE Completing this session will allow you to deconstruct the components that create a motivational intelligence growth mindset. Through discussion, you’ll see how most organizational challenges can be directly tied back to lapses in these components. We’ll review the leaders who’ve had the most significant influence on the meeting participants and shows the commonalities that make these leaders stand out. Lastly, we’ll introduce terminology, tools, and techniques that leaders can leverage to better coach and mentor their team. SESSION 4: MANAGEMENT VERSUS LEADERSHIP: THE TWO CRITICAL AND CO-DEPENDENT SKILLSETS FOR CREATING TEAM SUCCESS We’ll discuss the difference between a manager’s and a leader’s focus. The discussion focuses on the two most common management mistakes and how they undermine team culture and individual performance. The final debate focuses on the five critical best practices of excellent management, including clearly defining and communicating goals, creating alignment and buy-in, setting proper expectations, monitoring performance, and recognizing and rewarding performance. Our final portion will work to define what management is. Session 5: Exploring and Defining Leadership: Dispelling the Myths that Surround It Session 5 strives to define leadership. Building on this definition is a follow-up discussion regarding how people develop their leadership abilities. We’ll explore the underpinnings of what creates a successful leader. It also includes the importance of asking questions and active listening. We’ll review the five behavioral characteristics associated with motivational intelligence and how leaders can assess the relative strengths or weaknesses of the characteristics within their team. Lastly, we’ll explore great leaders’ five critical best practices, including communicating a compelling vision, modeling the correct behaviors, establishing a team culture anchored in responsibility, consistently building team confidence and self-esteem, and proactively coaching and mentoring. SESSION 6: BUILDING A LEADERSHIP TOOLBOX FOSTERING ADAPTABILITY, RESILIENCE, AND COURAGE We’ll provide information regarding tools and techniques that leaders can utilize to foster greater accountability and ownership win their teams. The Power Within will explore self-esteem’s critical role in the relative strength or weakness of a person’s motivational intelligence and adaptability in life. We’ll discuss how self-esteem has formed and how it will influence how a person interprets feedback in life. Lastly, we’ll explore levels of self-esteem and the associated behaviors of each. SESSION 7: HELPING EMPLOYEES DEVELOP A HEALTHY PERSPECTIVE AND RESILIENT ATTITUDE During the final session, we’ll explore self-esteem’s critical role in the relative strength or weakness of a person’s motivational intelligence and adaptability in life. We’ll talk about how self-esteem is formed and how it influences how a person interprets feedback. Finally, we’ll explore levels of self-esteem and the behaviors of each and the influence of comfort zones, and the tools that leaders can use to help people escape the fear of change. Our Course Leaders The Power Within was founded by husband and wife team James and Enas Fleming, to inspire people worldwide to think bigger, be better, and achieve more. They both work on a personal level with individuals, businesses, and organisations to help them create leaders and build environments where they can thrive. James and Enas challenge the limits with the Motivational Intelligence formula to help you broaden your perspective and create a future on your terms. Here is more about your course instructors: James Fleming James Fleming – James Fleming, the co-creator of The Power Within. He wanted to inspire people around the world to think better, be better, and achieve more. James believes everyone can do whatever they set their minds to. Founding The Power Within allowed James to turn that deep knowledge into a business that helps others think bigger, better, and achieve more daily. He strives to give leaders the tools and knowledge to achieve their full potential while increasing their self-confidence and self-belief through the Motivational Intelligence Revolution. James wants to support today’s businesses to become tomorrow’s leaders. Mari Steyn Mari is the go-to person for building self-esteem, offering new perspectives and stepping up in Life. With an endless abundance of excitement and love for all people, combined with degrees in Psychology, Knowledge and Information Management and is a Master NLP and Transformation Coach and International NLP and Coaching Trainer and Executive Coach, Mari offers an attractive, fresh, expert approach to Emotional Freedom, Motivational Intelligence, Leadership Development and ReWriting your Story. We undoubtedly have the power within to alchemize ourselves and any situation! Seeing the light go on in someone’s eyes is my ultimate joy. Take Charge with Our Women in Construction Course The Power Within is a Motivational Intelligence company dedicated to helping businesses and leaders become more accountable, resilient, adaptable, and capable of handling all challenges, regardless of the complexity. Our women in construction management course build upon best practices, strategic insights, and lessons learned over three decades of building leadership universities for Fortune 500 companies. Throughout the course, emphasis is given to helping leaders raise their motivational intelligence and foster a growth mindset within their team. You’ll gain the skills you need to successfully lead your team and overcome adversity while ensuring your company is profitable. To learn more about our course or to register, reach out today.

An affordable way to master the skills of technical writing, with assessments and a certificate. Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: Looking to start your career as a Technical Author, Technical Writer, or similar role Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. With our reviewed assessments option, you’ll get feedback on your work from experts. You’ll discover what you’re doing right, and how you could make it even better. This technical communication course is accredited by the Institute of Scientific and Technical Communicators The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. Now in 1080p HD resolution The video presentations in the course have been recently updated. They are in Full HD (1080p) with subtitles. Who is this course for? This course is ideal for you if you’re: Looking to start your career as a Technical Author, Technical Writer, or a similar role. Writing instructions, but you’ve never had any proper training in how to do this well. Looking to put together your own technical author apprenticeship scheme for your staff. This course is ideal for you if you need to: Create end-user documentation and other forms of instructional content with ease Master the fundamentals of technical writing Get a solid understanding of the Technical Author’s role. What is a Technical Author or a Technical Writer? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. From prospects.ac.uk: Technical Authors communicate specialist information about how products and services work and how they can be applied or used in a way that's easy to understand. The information may be presented in the form of user guides for software applications, reference and instruction manuals for appliances, training guides, instructional videos or online help incorporated into software and operating guides. For a successful career as a Technical Author you'll need to be a fast learner, with excellent communication skills and the ability to convey factual information clearly and concisely. The work is often varied, interesting and rewarding. Comments from delegates There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. What will I learn? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. The skills you need as a technical communicator. How to work more efficiently. This framework will help you avoid wasting time. How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. What the course does not cover We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. Duration and delivery format Learning Materials The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. These are full of practical examples and techniques you can use right away. You can download the course handouts as Word or PDF files. Your project You’ll be given a project to work on throughout the course. This is a great way to put your learning to practice. Feedback You’ll also have option of getting feedback on your exercises from an instructor. Duration With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can spread this time over a few days, weeks or months. You have access to the course for 13 months. If you need more time, contact us. Based in the United States or mainland Europe? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. Our expertise As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. Professional certification as a technical communicator Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. Reviewed assessments and certificate This reviewed option comes with a certificate at the end of the course. You send your answers to the exercises in the course back to us for review and feedback. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section The purpose of technical documentation (8:53) The different models for technical documentation (9:52) What is a technical author? (21:24) Adopting a user-centred design approach (10:38) Overview of the writing process (10:40) Planning your content (10:24) Researching the product and audience (13:20) The Information Design stage (9:57) Software tools (10:40) Writing the topics – Overview (30:31) Writing the topics – How to write and present different types of information (13:33) Writing the topics – Using images and videos (11:43) Writing the topics – Index, Search and Metadata (16:57) Hyperlinking (5:20) Reviewing and editing (9:42) Reviewing and editing video (duplicate) (9:42) End of course (7:21) Feedback form Bonus content  Frequently Asked Questions When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 13 months. If you need more time to complete the course, contact us.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.Is it possible to make one payment for multiple delegates?Yes. Contact info@cherryleaf.com for more information, and we'll explain how we can arrange this for you.

Learn the fundamentals of writing UI text for an application UX writing and UI text are becoming more important within software and websites, particularly as Web-based software applications and mobile apps increase. This can lead to a need for the UX, marketing and technical writing teams to communicate in a common language and to establish common goals, strategies, metrics and vision. This course teaches the fundamentals of writing UI text for an application. It helps UX developers and technical communicators better understand how to create and write this type of content. Who is this course for? This course is for teams who need to provide effective UI text and inline Help in their applications, and who want to develop their skills in this area. Technical information The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. You can download the course handouts. You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store. You can preview some of the course modules. Billing information The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the “Merchant of Record”, and receipts contain their VAT number. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum UI/UX Writing Welcome (4:53) Definitions - What is UX and UI? (6:51) Messaging components (8:52) Messaging states (11:04) How do I create UI text for an application? (11:47) Creating inline Help (3:37) What is the purpose of UI text? (1:51) Standards (4:55) Writing best practices (11:58) What skills do I need to be a UI/UX writer? (4:15) Planning (11:20) Usability (6:56) Writing for a global audience (3:18) Final project Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund for the current month and/or the previous month.

An affordable way to master the skills of API documentation writing Cherryleaf’s popular online training course teaches you how the keys skills of writing and managing an API developer portal. You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors/Writers wanting to understand APIs and how to write documentation for them. Recommended by the ASTC This course is recommended by The Australian Society for Technical Communication and The Technical Communicators Association of New Zealand to their members. It’s a great way to maintain the Continuing Professional Development (CPD) required by technical communication societies. Why attend this course? We use publicly accessible APIs, as part of this course. We also show examples of developer portals from the DevPortal awards, Google, Microsoft, and others. No programming experience is required. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors wanting to understand APIs and how to write documentation for them. Technical information The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. You can download the course handouts. You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store. You can preview some of the course modules. There are a few free applications that you’ll be using, which you’ll need to install these before you start the course. Billing information You can pay by credit/debit cards or PayPal. The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the “Merchant of Record”, and receipts contain their VAT number. Need to train your whole team? If you have five or more people who you would like to take the course, we can offer a group booking option. Delegates get access for 12 months. Contact us for details. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Creating API documentation and developer portals (beta) Introduction (4:52) What is an API? (23:39) Using an API (23:28) How APIs are created (1:24) Authentication and accreditation (17:53) What documentation should I write? (17:12) The Overview section (7:04) The Concepts section (2:16) The Getting Started section (5:43) The API Reference section (2:20) Writing the API reference by hand (12:31) Cookbooks (3:46) Tutorial/Colab/Code labs (3:27) One-pagers (1:23) The Case Study section (2:21) The FAQs/Troubleshooting section (2:08) Cheat sheets (2:25) Release notes (Changelog) (2:22) Other content (3:13) Onboarding (2:11) Writing code samples (5:56) Documentation - summary (1:18) Design patterns in developer portals (14:52) Authoring tools for API documentation (37:33) Managing an API documentation project (17:53) Summary (2:58) Frequently Asked Questions When does the course start and finish? art and when you finish.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund for the current month and/or the previous month.

Workplace Innovation Are You A Leader Who Wants To Enhance Your Team’s Accountability, Adaptability, Resilience, And Well-Being? Consider joining our newly launched Growth Leadership Programme: Workplace Innovation, subsided by Scottish Enterprise, which offers a unique approach to leadership development and workplace Innovation, emphasising Motivational Intelligence (MQ). Our programme will help you build on your leadership capabilities and confidence while creating a more innovative, productive, and fair workplace for employee development and growth. Growth Leadership: Workplace Innovation Leading with Motivational Intelligence (MQ) You’ll learn to: Develop MQ leadership skills that encourage fair and innovative workplace practices and inclusive economic growth. Increase engagement, innovation, and productivity among your team. Enhance your strategic decision-making skills. Build a resilient, agile, and change-driven team culture. Identify and integrate organisational values into your workplace culture. Create a successful business that is also a fair place to work. Session Overview Our comprehensive programme, consisting of eight engaging and insightful sessions, is meticulously crafted to provide a world-class education in Leadership, Workplace Innovation and Motivational Intelligence (MQ). We combine some of the most potent, powerful and cutting-edge research in workplace innovation, neuroscience and the most promising discoveries in cognitive and social psychology of the 20th century. 01 Self-Leadership and The Secret to Personal Success Session 1: Self-Leadership and The Secret to Personal Success This comprehensive kick-off session delves into the foundations of self-leadership and personal success. Participants will explore various aspects, from setting course expectations and creating a conducive learning environment to understanding motivational intelligence and managing negative thoughts. Through essential resources like the Leadership Reference Manual and Roadmap Workbook, multi-sensory perception, and spaced repetition learning techniques, participants will solidify their learnings and enhance personal and professional growth. Key Learning Outcomes: Understand the critical role of self-leadership in personal and professional success and the impact of external and internal factors on performance Develop strategies to optimise motivation, communication, and effectiveness within teams and organisations, leveraging diverse learning styles and adult learning techniques Utilise essential resources like the Leadership Reference Manual and Roadmap Workbook for ongoing growth and development while implementing practical tools like the Start, Stop, Continue plan for self-reflection and improvement Explore the power of adaptability, self-awareness, and resilience in navigating through challenging times and maintaining a positive mindset Discover the importance of a positive mental diet, gratitude, and consistent small decisions that compound over time, leading to personal and professional growth 02 The Role of Intelligence in Leadership and Management Session 2: The Role of Intelligence in Leadership and Management It's time to delve into Motivational Intelligence and its role in our personal and professional lives. In this comprehensive and interactive session, participants will explore the multifaceted aspects of intelligence in Leadership and management, focusing on IQ, EQ, and MQ. Participants will learn how to cultivate a growth mindset and motivational intelligence within themselves and their teams, fostering a culture of learning and resilience. The session will also cover the importance of crafting a clear vision for the team or organisation and provide practical strategies for effectively communicating the vision to internal and external stakeholders. Key Learning Outcomes: Understand the roles of IQ, EQ, and MQ in Leadership and management and their impact on individual and team performance Develop strategies to improve your levels of intelligence and foster a growth mindset within individuals and teams Discover the importance of vision in Leadership and management and learn to craft it using the WHERE (performance), HOW (perception), and WHY (purpose) perspectives Gain insights into effectively communicating the vision to stakeholders, ensuring alignment, ownership, and motivation Reflect on the role of a growth mindset and motivational intelligence in achieving the team's vision and fostering a culture of continuous improvement and adaptability 03 The Pillars of Human Performance: Unlocking Potential Session 3: The Pillars of Human Performance: Unlocking Unlimited Potential Discover the keys to unlocking your unlimited potential and becoming a more effective leader in this interactive course. Through engaging discussions and self-reflection, participants will dive deep into unlimited potential, understand its significance in Leadership, and learn to overcome challenges in their teams or businesses. Participants will gain insights into the characteristics of influential leaders, the importance of asking the right questions, and the value of embracing failure as a part of success. With a focus on personal and professional growth, this session will equip you with the tools and techniques to become a better manager and leader. Key Learning Outcomes: Understand the concept of unlimited potential and its importance in Leadership and personal growth Identify personal and team visions, challenges, and the role of asking the right questions in gaining insights Recognise the role of practice and reflection in transforming weaknesses into strengths Explore the characteristics and impact of great leaders and learn how to apply these traits in your leadership style Embrace the importance of failure as a crucial part of success and create a supportive environment for personal and team development 04 Defining Management and Vertical Alignment Session 4: Defining Management and Vertical Alignment In this engaging session, participants will delve into the essential differences between management and Leadership and discover how understanding these distinctions can significantly impact team culture and performance. We'll examine common management mistakes and their effects, uncover the best practices of excellent management, and discuss the development of management skills and the management hierarchy. This interactive session will provide valuable insights and actionable strategies that can be applied to personal and professional life, helping participants become more effective and successful managers and leaders. Key Learning Outcomes: Differentiating between management and Leadership: Gain a deeper understanding of how these concepts differ and their impact on team culture and performance Identifying common management mistakes: Learn about these pitfalls and their consequences on team culture and performance and develop strategies to avoid them Mastering the best practices of excellent management: Discover the five essential techniques to help you become a more effective manager Developing management skills and understanding the management hierarchy: Enhance your ability to grow as a leader and manager Embracing Ultimate Responsibility: Learn the importance of taking ownership and responsibility for your and your team's success and understand the role of motivational intelligence in achieving this 05 Workplace Innovation and High-Payoff Activities Session 5: Workplace Innovation and High-Payoff Activities n (Job Crafting) This session provides a comprehensive overview of the critical principles of workplace innovation, job crafting, people leadership, and coaching in the workplace. Participants will learn about job crafting, our MQ workplace innovation process, and the crucial role of Leadership in managing and monitoring performance in the workplace. By adopting a proactive and creative approach to their work, individuals can improve their job satisfaction, contribute to their organisation's success, and drive economic health for the nation. Key Learning Outcomes: Understanding of Leadership in the job crafting innovative process Skills in job crafting and workplace innovation Knowledge of the critical role of Leadership in performance management Techniques for effective coaching and positive feedback, through trust and mutual respect in the workplace Helping individuals reflect on their role in the success of the team and company and developing a written plan to achieve their goals 06 Defining and Exploring Leadership Session 6: Defining and Exploring Leadership In this session, we will define and explore the essence of Leadership, dispelling the myths and providing a definition that will guide you through the course. We will also explore the three-tier hierarchy of success and how leaders can influence MQ (motivational intelligence) by doing five things consistently. As a manager or leader, you may have found that your team's success is not guaranteed even with the best plans, processes, and strategies. This is because not all team members will adopt new ideas or changes unless they first believe they can achieve the desired outcome. Key Learning Outcomes: Understanding the essence of Leadership to provide an in-depth understanding of the essence of successful Leadership, dispelling the myths and providing a definition that will guide you through the course Psychology of your team: Leaders understand that to achieve their goals, they need to focus on the psychology of their team Power of questions in Leadership: Leaders can gain insight into the minds of their team members and unlock the key to motivating and developing them by asking the right questions Explore the three-tier hierarchy of success and the importance of each level in determining a person's likelihood of success Five things great leaders do each day to influence a culture of responsibility, consistently build esteem and confidence, and always work on coaching and mentoring employees 07 Building a Leadership Toolbox Session 7: Building a Leadership Toolbox: Trust & Inspiration Fostering Adaptability, Responsibility, Resilience, and Courage, this step focuses on leaders' tools and techniques to promote greater team accountability and ownership. It starts to delve into the critical role of self-esteem in a person's motivational intelligence and adaptability. We also explore how self-esteem is formed and influences a person's interpretation of feedback. We also look at self-esteem's critical role in a person's motivational intelligence and adaptability, examining how self-esteem is formed and influences a person's interpretation of feedback. Key Learning Outcomes: Understanding the tools and techniques leaders can use to foster greater team accountability and ownership Delving into the critical role of self-esteem in a person's motivational intelligence and adaptability Exploring how self-esteem is formed and influences a person's interpretation of feedback Examining the levels of self-esteem and associated behaviours of each group Understanding the influence of comfort zones and tools leaders can use to help people overcome the fear of change 08 Developing a Healthy Perspective and Resilient Attitude Session 8: Developing a Healthy Perspective and Resilient Attitude This step explores how developing a healthy perspective and resilient attitude is crucial for success as a leader. In this session, we will explore the critical role of self-reflection in building motivation and adaptability. We will examine how self-esteem is formed and how it influences a person's interpretation of feedback. We will also delve into the levels of self-esteem and the associated behaviours of each class. We will provide practical strategies for cultivating resilience and adaptability in facing challenges and setbacks. Through reflection and analysis of your moments of surprise, frustration, and failure, you will develop a growth mindset that fosters continuous learning and improvement. Key Learning Outcomes: The critical role of self-reflection in building motivation and adaptability How self-esteem is formed and influences a person's interpretation of feedback The levels of self-esteem and the associated behaviours of each class Strategies for cultivating resilience and adaptability in the face of challenges and setbacks The influence of affirmations and tools leaders can use to help people overcome the fear of change

Efficient ways to create professional-looking diagrams, images and screenshots Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: Looking to start your career as a Technical Author, Technical Writer, or similar role Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. This technical communication course is accredited by the Institute of Scientific and Technical Communicators The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. Learn from the experts As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. Professional certification as a technical communicator Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. Comments from delegates There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. Who is this course for? This course is ideal for you if you need to: Create end-user documentation and other forms of instructional content with ease Master the fundamentals of technical writing Get a solid understanding of the Technical Author’s role. This course is ideal for more experienced technical writers who’ve never had any formal training. What is a Technical Author? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. Based in the United States or mainland Europe? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. What will I learn? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. The skills you need as a technical communicator. How to work more efficiently. This framework will help you avoid wasting time. How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. Duration and delivery format The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can download the course handouts as Word or PDF files. With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can pause the videos at any time and return to the course at times that suit you. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section The purpose of technical documentation (7:17) The different models for technical documentation (9:52) What is a technical author? (21:24) Adopting a user-centred design approach (10:38) Overview of the writing process (10:40) Planning your content (10:24) Researching the product and audience (13:20) Software tools (10:40) Writing the topics – Overview (30:31) Writing the topics – How to write and present different types of information (13:33) Writing the topics – Using images and videos (11:43) Writing the topics – Index, Search and Metadata (16:57) Hyperlinking (5:20) Reviewing and editing (9:42) End of course (7:21) Bonus content Frequently Asked Questions When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 12 months.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Efficient ways to create professional-looking diagrams, images and screenshots Cherryleaf’s elearning course on creating screenshots and images for user guides gives you the foundations for creating professional images in an efficient way. The course includes exercises and model answers for the delegates to complete and review. Why attend this course? Creating screenshots, diagrams and images is something that every technical communicator needs to do, but very few have had any formal training in how to do it. Sometimes, the result is that the user guides and online Help contain images that are unclear, inconsistent, and frankly, unprofessional. They can make the product look like it's poor quality. Creating them can also tie up the Technical Writer's time, especially if they need to be changed frequently. Who is this course for? Anyone developing user guides and online Help who wants: A foundational understanding of how to use diagrams, screenshots and images, in an effective and efficient way. To see practical, real-world examples. It’s ideal for you if you’re: Creating screenshots, diagrams or images, but you’ve never had any proper training in how to do this well. Looking for more efficient ways to create or change screenshots, diagrams or images for end user or developer documentation. We’ll take you from first principles, so all you need is a basic understanding of what is a user guide. What you'll learn Cherryleaf's e-learning course on creating screenshots and images for user guides gives you the foundations for creating professional images in an efficient way. The goal of the course is to enable you to use diagrams, images and screenshots to communicate to your audience, with a focus on simplicity and ease of understanding. This is accomplished through a mix of design theory, best practices, software, and practical application. Please note, we don’t focus on highly detailed technical illustrations or 3D drawings that you might find in the aerospace or automotive industries. Also, the course does not cover Augmented Reality or Virtual Reality. You'll go through the key stages in developing screenshots, diagrams, and other images:in developing images. You’ll learn to understand the context, choose an effective visual display method, focus the user's attention, apply design best practices, and use the appropriate software tools to communicate your message. Introduction Understand the context Choose an appropriate visual display methodScreenshotsSimplified User InterfaceDiagramsAspect ratioIconsImage mapsWordless guides Focus attention where you want itGestalt theoryWhite space Think like a designerLayoutColourAccessibilityStyle guides SoftwareSoftware toolsSVGAutomating tasksStock imagesPresentation applications Animations Summary The course contains 22 exercises (and suggested answers) for you to practice your skills. Delivery format The course comprises eight modules in total, which you can complete at your own pace. The course will take delegates approximately 1 day to complete. You will have access to the modules from the moment you subscribe. You can download the course handouts. The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the “Merchant of Record”, and receipts contain their VAT number. You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store. Prerequisites We'll take you from first principles, so all you need is a basic understanding of what is a user guide. You'll need access to PowerPoint, or a similar application, in order to complete some of the exercises. And it will help if you have a copy of Snagit. Our expertise As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical communication in today’s environment. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section Introduction (2:37) Understand the context (14:22) Choose an appropriate visual display method (55:15) Focus attention where you want it (10:39) Think like a designer (32:18) Software (70:12) Animations (21:09) Summary (1:59) Answers  Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

This course covers a range of problems that occur in the workplace - and how they can be recognised, controlled and solved. You'll learn about the three main areas in which problems can occur - people tasks and resources. Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion. You'll learn about the Equality Act 2010 and how it applies to discrimination. There'll be coverage of time-wasting - due to individual actions and poorly organised work systems - and how to ensure time at work is spent productively. It'll also cover problems with resources, such as a lack of raw materials or equipment. You'll discover the ways problems can be solved by the actions of managers, employees and outside organisations. Finally, we'll investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts - and the many benefits these resolutions can bring to the workplace.

An affordable way for developers to develop skills in technical writing Cherryleaf's Technical Writing for Developers e-learning course teaches the basics of technical writing to developers who are writing documentation. It teaches you how to write clearer technical documentation, plus topics such as creating sample code, tutorials, images and diagrams. The course will improve your technical writing skills. You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. Who are these courses for? The courses have been designed for: Software engineers Software engineering students In addition, other people involved in software development (such as product managers) can benefit from these courses, especially if they: Want to communicate more clearly and effectively Want to know how little, or how much, they should write Struggle with planning their writing Want people to answer their own support questions Prerequisites Delegates need to have basic writing proficiency in English. What will I learn? You’ll learn: How to communicate clearly, even if writing doesn’t come naturally How to save time and write in an efficient way Confidence in the work you produce You’ll have access to a framework and templates to help you with your writing. You can also get feedback on your completed exercises. Course duration The course typically takes 1 to 1.5 days to complete, but you can go at the pace that suits you. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section Introduction (0:52) Writing clearly (24:47) Writing headings, lists, and links (7:00) Structuring the information (13:12) Planning and outlining your writing (7:43) Using Information Types (15:34) Using images and videos (7:58) Writing in Markdown Writing clear code samples (8:22) Reviewing and editing your content (8:40) Summary (1:29) Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.