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Embark on a transformative journey to unravel the intricacies of conflict with our comprehensive Conflict Management course. In the dynamic seas of human interaction, conflicts are inevitable, but mastering the art of conflict resolution sets you apart as a skilled navigator. This course opens with a captivating 'Introduction' that paves the way for an exploration into the keys to conflict, unraveling the nuances of how misunderstandings arise, and providing effective solutions. Dive deep into the psychology of personality types in conflict, and discover the secrets to de-escalating conflicts with finesse. The closing section ties it all together, leaving you equipped with invaluable conflict management skills. Learning Outcomes Gain a profound understanding of the keys to conflict. Identify the root causes and solutions to misunderstandings. Navigate the intricacies of personality types in conflict. Master the techniques for de-escalating conflicts. Develop a holistic approach to conflict resolution. Why choose this Conflict Resolution course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Conflict Resolution course for? Professionals seeking to enhance conflict resolution skills. Team leaders aiming to create harmonious work environments. Individuals interested in understanding the psychology of conflict. Managers striving to foster effective communication within teams. Anyone navigating personal or professional conflicts. Career path Conflict Resolution Specialist: £30,000 - £45,000 Human Resources Manager: £40,000 - £60,000 Team Leader/Supervisor: £25,000 - £40,000 Mediator: £35,000 - £50,000 Organizational Psychologist: £45,000 - £70,000 Communication Strategist: £35,000 - £55,000 Prerequisites This Conflict Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Conflict Resolution was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Conflict Resolution Introduction to Conflict Resolution 00:15:00 Module 02: Issues and Origin of Conflict Issues and Origin of Conflict 00:22:00 Module 03: Emotion And Conflict Emotion And Conflict 00:16:00 Module 04: Decision Making In Conflict Decision Making In Conflict 00:21:00 Module 05: Rising Above the Conflict Rising Above the Conflict 00:16:00 Module 06: Creativity Outcome From Conflict Creativity Outcome From Conflict 00:19:00 Module 07: A Conflict Resolution Process A Conflict Resolution Process 00:17:00 Module 08: Essentials of Resolutionary Thinking Essentials of Resolutionary Thinking 00:20:00 Module 09: Techniques of Managing Conflict Techniques of Managing Conflict 00:24:00 Module 10: A Finer Way of Resolving Conflict A Finer Way of Resolving Conflict 00:15:00 Module 11: Approaches for Solving Group Conflict Approaches for Solving Group Conflict 00:18:00 Module 12: The Ethics of Resolution The Ethics of Resolution 00:25:00

Embark on a journey of quality excellence with our comprehensive ISO 9001:2015 course. This in-depth training will equip you with the knowledge and skills to implement, maintain, and continuously improve a quality management system (QMS) within your organization, adhering to the latest ISO standards. Delve into the framework of ISO 9001:2015, gaining a thorough understanding of its principles, requirements, and benefits. Discover how to effectively manage your organization's context, leadership, planning, support, operation, performance evaluation, and improvement processes, ensuring that quality remains at the forefront of every decision. Master the art of internal auditing, learning to identify and address potential nonconformities within your QMS. Through practical exercises and case studies, you'll gain hands-on experience in applying ISO 9001:2015 principles to real-world scenarios. Learning Outcomes Gain a comprehensive understanding of ISO 9001:2015 principles and requirements Learn how to implement, maintain, and continuously improve a QMS in accordance with ISO 9001:2015 standards Master the art of internal auditing to identify and address potential nonconformities Develop skills to effectively manage organizational context, leadership, planning, support, operation, performance evaluation, and improvement processes Enhance your employability and career prospects by demonstrating proficiency in ISO 9001:2015. Why choose this ISO 9001:2015 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this ISO 9001:2015 course for? Quality professionals seeking to advance their careers in quality management Business owners and managers committed to implementing and maintaining a QMS Individuals interested in pursuing a career in quality assurance or auditing Internal auditors seeking to refine their skills and knowledge in ISO 9001:2015 auditing procedures Anyone seeking a comprehensive understanding of ISO 9001:2015 and its application in various industries. Career path Quality Manager (£45,000 - £65,000) Quality Assurance Auditor (£35,000 - £55,000) Quality Assurance Specialist (£30,000 - £50,000) Quality Control Inspector (£25,000 - £45,000) Continuous Improvement Manager (£40,000 - £60,000) Process Quality Control Engineer (£35,000 - £55,000) Prerequisites This ISO 9001:2015 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ISO 9001:2015 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction To ISO 9001:2015 Introduction To ISO 9001:2015 00:25:00 Module 02: Clause 4 - Context Of The Organisation Clause 4 - Context Of The Organisation 00:24:00 Module 03: Clause 5 - Leadership Clause 5 - Leadership 00:25:00 Module 04: Clause 6 - Planning Clause 6 - Planning 00:22:00 Module 05: Clause 7 - Support Clause 7 - Support 00:32:00 Module 06: Clause 8 - Operation Clause 8 - Operation 00:38:00 Module 07: Clause 9 - Performance Evaluation Clause 9 - Performance Evaluation 00:35:00 Module 08: Clause 10 - Improvement Clause 10 - Improvement 00:30:00 Study material: Management System Auditing Study material: Management System Auditing 00:50:00

Imagine transforming your workplace into a thriving hub of motivated and engaged employees. 'Employee Engagement and Retention Strategies' offers a blueprint to achieving just that. This immersive course begins by laying the groundwork on the significance of employee engagement and its profound impact on organizational success. You will be guided through the nuances of fostering a motivating work environment, understanding that the heart of productivity and innovation lies in how valued and involved employees feel. As you progress, the course delves into the analytical aspect of engagement - understanding employee sentiment through surveys and data analysis. This insight is pivotal in crafting tailored engagement strategies. In the realms of leadership and team building, you will uncover techniques to inspire and manage teams for optimal engagement. The journey through this course further empowers you with the skills to support employee development and career growth, recognising that the growth of individuals fuels the advancement of the entire organisation. With a focus on recognition, rewards, and incentives, you will learn how to create a culture of appreciation and achievement, key elements in retaining top talent. Learning Outcomes Understand the essentials of employee engagement and its organisational impact. Create and maintain a motivating work environment. Effectively utilise employee engagement surveys for strategic insights. Apply leadership and management skills to boost employee engagement. Design and implement effective recognition and reward systems. Why choose this Employee Engagement and Retention Strategies course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Employee Engagement and Retention Strategies course for? HR professionals aiming to enhance engagement strategies. Team leaders and managers seeking to boost team morale. Organisational development consultants. Business owners focused on employee retention. Professionals in employee relations and personnel management. Career path Human Resources Manager - £30,000 to £50,000 Employee Engagement Specialist - £28,000 to £45,000 Organisational Development Consultant - £35,000 to £60,000 Team Leader/Manager - £32,000 to £48,000 Compensation and Benefits Manager - £33,000 to £55,000 Talent Acquisition Specialist - £27,000 to £42,000 Prerequisites This Employee Engagement and Retention Strategies does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Employee Engagement and Retention Strategies was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Employee Engagement and Its Impact Introduction to Employee Engagement and Its Impact 00:15:00 Module 02: Understanding Motivation and Creating a Motivating Work Environment Understanding Motivation and Creating a Motivating Work Environment 00:19:00 Module 03: Employee Engagement Surveys and Data Analysis Employee Engagement Surveys and Data Analysis 00:18:00 Module 04: Leadership and Management for Employee Engagement Leadership and Management for Employee Engagement 00:19:00 Module 05: Building Effective Teams for High Engagement Building Effective Teams for High Engagement 00:20:00 Module 06: Employee Development and Career Growth Employee Development and Career Growth 00:17:00 Module 07: Recognition, Rewards, and Incentives Recognition, Rewards, and Incentives 00:21:00

The Logistics Management and Lean Production Principles course provides a comprehensive understanding of supply chain management, logistics, and lean production techniques. Participants will explore the evolution of the supply chain, aligning it with business strategy, and implementing sustainable supply chain strategies. Additionally, they will learn about lean production principles, including the Toyota Way and the Five Principles of Lean Business. Learning Outcomes: Understand the key concepts and principles of logistics management and supply chain operations. Identify the drivers that influence supply chain performance and develop strategies to align them with business objectives. Implement risk management techniques to mitigate potential disruptions in the supply chain. Evaluate and analyze supply chain data to make informed decisions and optimize efficiency. Apply lean production principles and practices to eliminate waste and improve productivity. Utilize the Toyota Way framework to foster a culture of continuous improvement and innovation. Identify and address complexities in production processes to enhance operational efficiency. Develop an improvement toolkit to implement lean practices and enhance overall organizational performance. Certification After studying the course materials of the Logistics Management and Lean Production Principles you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals working in logistics, supply chain management, or operations. Individuals interested in learning about lean production principles and their application. Business owners and managers seeking to optimize their supply chain and production processes. Anyone looking to enhance their knowledge of logistics management and lean production. Prerequisites This Logistics Management and Lean Production Principles was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Logistics Manager: Oversee the entire supply chain process and optimize logistics operations. Supply Chain Analyst: Analyze data and develop strategies to improve supply chain performance. Lean Production Specialist: Implement lean principles and continuous improvement initiatives. Operations Manager: Manage production processes and optimize efficiency. Procurement Manager: Coordinate procurement activities to ensure a smooth supply chain flow. Course Curriculum Logistics Management and Lean Production Principles Logistics Manager Course Overview 00:05:00 Getting Started 00:05:00 The Evolution of the Supply Chain 00:10:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:10:00 Aligning Your Supply Chain with Business Strategy 00:05:00 Managing Supply Chain Risks 00:05:00 Tracking and Evaluating Supply Chain Data 00:07:00 Troubleshooting Supply Chain Problems 00:05:00 Sharing Supply Chain Activities 00:05:00 Sustainable Supply Chain Strategies 00:05:00 Applying Lean Techniques to the Supply Chain 00:05:00 The Future of Supply Chain Management 00:05:00 Lean Production Module One - Getting Started 00:15:00 Module Two - Understanding Lean 00:08:00 Module Three - Liker's Toyota Way 00:08:00 Module Four - The TPS House 00:08:00 Module Five - The Five Principles of Lean Business 00:08:00 Module Six - The First Improvement Concept (Value) 00:41:00 Module Seven - The Second Improvement Concept (Waste) 00:07:00 Module Eight - The Third Improvement Concept (Variation) 00:14:00 Module Nine - The Fourth Improvement Concept (Complexity) 00:07:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 00:11:00 Module Eleven - The Improvement Toolkit 00:09:00 Module Twelve - Wrapping Up 00:10:00

The 'Veterinary Receptionist' course is designed to equip participants with the essential skills and knowledge needed to excel as receptionists in a veterinary environment. Through a series of comprehensive modules, participants will learn various aspects of reception management, effective communication, organization, and customer service to create a positive and efficient experience for both clients and patients in veterinary clinics. Learning Outcomes: Develop effective telephone etiquette and business communication skills for interacting with clients and scheduling appointments. Learn to professionally represent the veterinary practice and convey a positive image. Gain proficiency in managing mail services, shipping, and organizing travel arrangements. Acquire skills in efficiently organizing meetings and conferences. Master time management techniques for juggling multiple tasks and responsibilities. Understand the importance of accurate record keeping and filing systems in a veterinary setting. Enhance business writing skills to effectively communicate with clients and colleagues. Learn organizational skills to maintain an efficient and organized front desk. Why buy this Veterinary Receptionist? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Veterinary Receptionist there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Veterinary Receptionist does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Individuals aspiring to become skilled veterinary receptionists. Current veterinary receptionists seeking to enhance their competencies. Administrative professionals interested in working in a veterinary clinic. Those looking to provide exceptional customer service in a healthcare setting. Prerequisites This Veterinary Receptionist was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Veterinary Receptionist - Median salary of $25,000 - $35,000 per year. Veterinary Administrative Assistant - Median salary of $28,000 - $40,000 per year. Medical Office Coordinator - Median salary of $30,000 - $45,000 per year. Customer Service Representative - Median salary of $28,000 - $40,000 per year. Administrative Support Specialist - Median salary of $30,000 - $45,000 per year. Course Curriculum Veterinary Receptionist Module 1: Introduction to Reception and Receptionist 00:11:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences 00:25:00 Module 7: Time Management 00:35:00 Module 8: Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills 00:40:00 Module 10: Organisational Skills 00:25:00 Module 11: Communication Skills 00:25:00 Module 12: Customer Service 00:16:00 Module 13: Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash 00:27:00 Module 15: Business Environment 00:19:00 Assignment Assignment - Veterinary Receptionist 00:00:00

The 'Lean Organisation Management Principles, Process, and Techniques' course provides a comprehensive understanding of Lean principles and methodologies for efficient process management. Participants will learn about Lean culture, the five principles of Lean, value and waste identification, value stream mapping, the principles of flow and pull, and an overview of Six Sigma. Learning Outcomes: Understand the foundational concepts and importance of Lean in organizational management. Cultivate a Lean culture that promotes continuous improvement and waste reduction. Explore the five core principles of Lean and their applications in various contexts. Identify value and waste in processes to enhance efficiency and eliminate non-value-added activities. Learn value stream mapping techniques to visualize and analyze processes for improvement. Apply the principles of flow and pull to optimize workflow and reduce bottlenecks. Gain an overview of Six Sigma and its role in enhancing process quality and reducing variation. Explore the Define phase of the Six Sigma methodology for problem identification and project scope. Understand the Measure phase to collect data and establish baseline performance metrics. Analyze data and identify root causes of issues during the Analyze phase. Implement improvement solutions and measure their effectiveness in the Improve phase. Learn how to sustain process improvements and control performance in the Control phase. Why buy this Lean Organisation Management Principles, Process and Techniques? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Lean Organisation Management Principles, Process and Techniques you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Lean Organisation Management Principles, Process and Techniques does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Lean Organisation Management Principles, Process and Techniques was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Lean Organisation Management Principles, Process and Techniques is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Lean Organisation Management Principles, Process and Techniques Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Mock Exam Mock Exam- Lean Organisation Management Principles, Process and Techniques 00:20:00 Final Exam Final Exam- Lean Organisation Management Principles, Process and Techniques 00:20:00

Purchasing & Procurement is a comprehensive course that equips you with essential knowledge and skills to excel in the dynamic world of supply chain management. In this course, you'll delve into the core principles of supply chain operations, the pivotal role of procurement in organisations, and the intricacies of the purchasing cycle. With a focus on practical tools and strategies, you'll learn how to manage competitive bids, ensure quality, nurture supplier relationships, and reduce supply chain risks. The course addresses the common challenge of optimising procurement processes for efficiency and accuracy, along with the strategic approach of category management and effective inventory control. Moreover, it introduces you to the transformative realm of E-Procurement, keeping you updated with the latest trends in the field. By mastering these concepts, you'll gain a competitive edge in your career and contribute significantly to your organisation's success. Learning Outcomes Understand supply chain fundamentals and their importance. Describe the role of procurement in organizational success. Demonstrate knowledge of the purchasing cycle. Utilize purchasing toolkits effectively. Manage competitive bids in procurement. Implement quality management principles. Foster strong supplier relationships. Analyze and mitigate supply chain risks. Enhance efficiency and accuracy in procurement. Apply category management strategies. Master inventory management techniques. Explore the realm of E-Procurement for modern procurement needs. Why choose this Level 3 Purchasing & Procurement course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Level 3 Purchasing & Procurement course for? Professionals seeking to enhance their procurement skills. Supply chain and logistics professionals. Business owners looking to optimise procurement processes. Graduates aspiring to enter the procurement field. Anyone interested in understanding supply chain management. Career path Procurement Specialist: £30,000 - £60,000 Supply Chain Manager: £40,000 - £80,000 Purchasing Manager: £35,000 - £70,000 Inventory Control Analyst: £25,000 - £50,000 E-Procurement Coordinator: £30,000 - £55,000 Prerequisites This Level 3 Purchasing & Procurement does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 3 Purchasing & Procurement was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Purchasing & Procurement Module 01: Supply Chain Basics 00:17:00 Module 02: Role of Procurement in an Organisation 00:23:00 Module 03: The Purchasing Cycle 00:14:00 Module 04: Purchasing Toolkits 00:32:00 Module 05: Managing Competitive Bids 00:22:00 Module 06: Quality Management 00:40:00 Module 07: Supplier Relationship Management 00:22:00 Module 08: Analysing and Reducing Risk in the Supply Chain 00:15:00 Module 09: Improving Efficiency and Accuracy 00:10:00 Module 10: Category Management 00:31:00 Module 11: Inventory Management 00:24:00 Module 12: E-Procurement 00:23:00

Are you ready to supercharge your career and become the go-to pro in minute writing? Welcome to the Secretarial & Shorthand course-a game-changer for anyone aiming to skyrocket their job satisfaction and prospects. Picture this: You stride into meetings armed with the skills to capture every vital detail flawlessly, transforming chaos into organised brilliance. In the fast-paced world of business, efficient minute taking is not just a skill; it's your secret weapon. Imagine impressing your superiors, gaining their trust, and being the one they rely on to ensure that every meeting is a well-documented success. No more drowning in a sea of disorganised notes and missed details. This course is your solution to the age-old problem of keeping meetings on track and ensuring that every decision and action is crystal clear. By mastering minute writing, you'll boost your career prospects, earning potential, and job satisfaction. So, if you're ready to stand out in the world of administration, Secretarial & Shorthand is your ticket to success. Learning Outcomes Develop proficiency in minute writing techniques. Prepare effectively for various types of meetings. Understand the structure and components of meetings. Successfully record minutes, decisions, and actions. Identify and fulfil the roles of a minute taker. Apply valuable tips for accurate minute taking. Utilize technology for efficient minute recording. Why choose this Secretarial & Shorthand course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Secretarial & Shorthand course for? Administrative assistants Secretaries Professionals seeking organizational skills Individuals interested in minute writing Anyone aiming to boost career prospects. Career path Administrative Assistant: £20,000 - £30,000 per annum Executive Secretary: £25,000 - £40,000 per annum Office Manager: £30,000 - £45,000 per annum Personal Assistant: £20,000 - £35,000 per annum Meeting Coordinator: £25,000 - £35,000 per annum Prerequisites This Secretarial & Shorthand does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Secretarial & Shorthand was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Minute Writing Introduction to Minute Writing 00:20:00 Module 02: Preparation for Minute Taking Preparation for Minute Taking 00:23:00 Module 03: The Meeting Structure The Meeting Structure 00:16:00 Module 04: Minute Meeting, Decision and Action Minute Meetings, Decisions and Actions 00:18:00 Module 05: Roles and Responsibility of Minute Taker Roles and Responsibility of Minute Taker 00:27:00 Module 06: Tips for Minute Taking Tips for Minute Taking 00:22:00 Module 07: Technology in Minute Taking Technology in Minute Taking 00:12:00 Module 08: Building Confidence Building Confidence 00:13:00 Assignment Assignment - Secretarial & Shorthand 00:00:00

Elevate your expertise in the dynamic world of event management with the course 'Conference and Banqueting Management.' This specialised programme offers an immersive experience into the facets of hospitality management, beginning with an introduction that lays a strong foundation in the sector. Progressing through the modules, you'll gain a comprehensive understanding of the hotel industry, setting the stage for a deeper exploration into various event types. The course is designed to not only impart theoretical knowledge but to also cultivate practical skills essential for successful event management. Delve into the creative process with a module on brainstorming, essential for planning standout events. Learn about the different entertainment options available and understand the critical roles of support and technical staff in making an event successful. The curriculum also covers the importance of choosing the right vendors, finalizing event plans, and managing administrative tasks efficiently. As you advance, you'll learn how to get organized and handle post-event activities, including measuring customer satisfaction. This course is a comprehensive guide for those aspiring to excel in the fast-paced, exhilarating field of conference and banqueting management, offering insights and skills that are immediately applicable in real-world scenarios. Learning Outcomes Understand the fundamentals of hospitality and hotel industry management. Gain insights into planning and executing various types of events. Develop skills in brainstorming and selecting appropriate entertainment for events. Acquire knowledge in managing support, technical staff, and vendors for events. Learn effective organizational and customer satisfaction assessment techniques. Why choose this Conference and Banqueting Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Conference and Banqueting Management course for? Aspiring event managers seeking industry-specific knowledge. Hospitality professionals aiming to expand their skills in event management. Individuals interested in a career in conference and banqueting management. Entrepreneurs planning to start an event management business. Hotel and banquet staff looking to advance their career in management roles. Career path Event Manager: £25,000 - £40,000 Hospitality Manager: £22,000 - £35,000 Conference Coordinator: £20,000 - £32,000 Banquet Manager: £24,000 - £38,000 Vendor Relations Manager: £23,000 - £37,000 Customer Satisfaction Analyst: £21,000 - £34,000 Prerequisites This Conference and Banqueting Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Conference and Banqueting Management Module 01: Introduction to Hospitality Management 00:21:00 Module 02: An Overview of Hotel Industry 00:16:00 Module 03: Types of Events 00:08:00 Module 04: Brainstorming 00:07:00 Module 05: Types of Entertainment 00:08:00 Module 06: Support Staff 00:06:00 Module 07: Technical Staff 00:06:00 Module 08: Vendors 00:06:00 Module 09: Finalize the Plan 00:06:00 Module 10: Administrative Tasks 00:06:00 Module 11: Get Organized 00:06:00 Module 12: Post Event Activities 00:06:00 Module 13: Customer Satisfaction 00:21:00

The Level 2 Legal Secretary Skills Diploma course offers comprehensive training on various legal areas, including English law, contract law, criminal law, family law, and more. Participants will develop essential skills in legal documentation, meeting management, data management, and conflict resolution, making them well-prepared for a successful career as legal secretaries. Learning Outcomes: Understand the fundamentals of English law, legal systems, and key legal areas like contract law, tort law, and criminal law. Gain knowledge of wills, probate, estate law, property law, and conveyancing practice in the legal context. Develop expertise in legal document preparation, proofreading, editing, meeting management, and minute taking. Acquire essential skills in data management, record-keeping, and handling conflict and conflict resolution. Learn about family law, insurance practice, business law, and the principles of human rights relevant to legal secretarial roles. Why buy this Level 2 Legal Secretary Skills Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 2 Legal Secretary Skills Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring legal secretaries seeking comprehensive training in legal areas and relevant secretarial skills. Current legal secretaries looking to enhance their knowledge and skills to advance their career. Prerequisites This Level 2 Legal Secretary Skills Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 2 Legal Secretary Skills Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Legal Secretary: Work as a legal secretary in law firms, corporate legal departments, government agencies, or other legal settings. Legal Assistant: Provide administrative and clerical support to lawyers and legal teams. Paralegal: Assist lawyers in legal research, document preparation, and case management. Administrative Assistant: Utilize secretarial and organizational skills in various administrative roles. Course Curriculum Module 01: Introduction to Legal Secretary Introduction to Legal Secretary 00:22:00 Module 02: English Law & Legal Systems English Law & Legal Systems 00:33:00 Module 03: Law of Contract & Law of Tort Law of Contract & Law of Tort 00:28:00 Module 04: Wills, Probate, Estate Law Wills, Probate, Estate Law 00:15:00 Module 05: Property Law & Conveyancing Practice Property Law & Conveyancing Practice 00:19:00 Module 06: Criminal Law Criminal Law 00:24:00 Module 07: Understanding Criminal Psychology Understanding Criminal Psychology 00:31:00 Module 08: Contract & Business Law Contract & Business Law 00:54:00 Module 09: Family Law and Insurance Practice Family Law and Insurance Practice 00:24:00 Module 10: Conflict and Conflict Resolution Conflict and Conflict Resolution 00:18:00 Module 11: Professional Writings and Documents Professional Writings and Documents 00:27:00 Module 12: Document Proofreading and Editing Document Proofreading and Editing 00:19:00 Module 13: Meeting Management & Minute Taking Meeting Management & Minute Taking 01:06:00 Module 14: Data Management and Record-Keeping Data Management and Record-Keeping 00:13:00 Module 15: Other Essential Skills for Secretarial Role Other Essential Skills for Secretarial Role 00:19:00 Module 16: Human Rights Human Rights 00:12:00 Assignment Assignment - Level 2 Legal Secretary Skills Diploma 00:00:00