• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

427 Courses

Leadership & Supervisor - QLS Endorsed Course with Certificate

By Imperial Academy

Level 4 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Leadership & Supervisor - QLS Endorsed Course with Certificate
Delivered Online On Demand
£300

Conflict Management 1 Day Training in Middlesbrough

By Mangates

Conflict Management 1 Day Training in Middlesbrough

Conflict Management 1 Day Training in Middlesbrough
Delivered In-Person + more
£595 to £795

Leadership, Supervisor and Line Management - QLS Endorsed Certificate

By Imperial Academy

Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Leadership, Supervisor and Line Management - QLS Endorsed Certificate
Delivered Online On Demand
£399

Negotiation Skills: Become A Master Of Negotiation

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Introducing the Negotiation Skills Bundle - Your Ultimate Guide to Mastering Negotiation. "Negotiation is not a game, it's a crucial skill for success in life." - Che Guevara. This bundle is designed to equip you with the necessary skills to become a master negotiator. You will learn how to negotiate effectively in various situations, increase your personal productivity, handle difficult people, build confidence, and make decisions under pressure. All courses are relevant and CPD-QS accredited. Plus, the first course is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free! Don't miss out on this opportunity to become a master of negotiation. Enrol now and start your journey towards success! This Negotiation Skills: Become A Master Of Negotiation Bundle Package includes: Course 01:(QLS Course) at QLS Level X 10 Premium Additional CPD QS Accredited Courses - Course 01: Foundations of Leadership and Negotiation Skills Development Course 02: Maximise Your Personal Productivity: Negotiation Skills Course Course 03: Influencing and Negotiating Course 04: Sales Negotiation Training Course Course 05: Dealing Sales Objections & Negotiating Terms Course 06: Customer Service Essential Skills Diploma Course 07: Advanced Certificate in Psychology Course 08: Dealing With Difficult People Training Course Course 09: Confidence Building & Assertiveness Course 10: Decision-Making in High-Stress Situations Why Prefer This Negotiation Skills: Become A Master Of Negotiation Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Negotiation Skills: Become A Master Of Negotiation bundle courses, you will be able to learn: Develop a deep understanding of negotiation skills Build your leadership qualities and negotiation skills Increase your personal productivity by mastering negotiation techniques Influence and persuade people in various situations Learn how to negotiate in sales situations Deal with sales objections and negotiate better terms Acquire essential customer service skills Explore advanced concepts in psychology Handle difficult people with ease Build confidence and assertiveness Make better decisions in high-stress situations ***Curriculum breakdown of Negotiation Skills Certificate*** Module One: Understanding Negotiation Module Two: Getting Prepared Module Three: Laying the Groundwork Module Four: Phase One - Exchanging Information Module Five: Phase Two - Bargaining Module Six: About Mutual Gain Module Seven: Phase Three - Closing Module Eight: Dealing with Difficult Issues Module Nine: Negotiating Outside the Boardroom Module Ten: Negotiating on Behalf of Someone Else How is the Negotiation Skills: Become A Master Of NegotiationBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Whether you're a seasoned professional or new to the game, this bundle is perfect for you if you want to master negotiation skills. It's also ideal for anyone who wants to improve their leadership qualities and handle difficult people. Specifically, this course is for: Business professionals Entrepreneurs Sales executives Customer service representatives HR professionals Career path Business Development Manager (£45,000 - £70,000) Sales Manager (£30,000 - £80,000) Human Resources Manager (£30,000 - £60,000) Customer Service Manager (£25,000 - £40,000) Negotiator (£25,000 - £50,000) Psychologist (£25,000 - £60,000) Business Consultant (£35,000 - £65,000) Certificates Award in Negotiation Skills at QLS Level 2 Hard copy certificate - Included After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

Negotiation Skills: Become A Master Of Negotiation
Delivered Online On Demand3 days
£105

Mastering Positive Assertiveness

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course. Overview Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. What is Assertiveness? Differentiating Self-confidence from Assertiveness Understanding the Four Styles of Communication What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness 2. Dimensions of Communication Differentiating Listening from Hearing Developing Emphatic Listening Skills Utilizing Question Types - Open, Clarifying, and Closed Converting Negative Thinking into Positive Thinking 3. Body Language Says It All Managing Your Appearance Understanding Non-verbal Communication Making the Right First Impression Speaking with Confidence Relaxing and Reducing Anxiety 4. Dealing with Difficult Situations Dealing with Difficult People Building Rapport and Trust Appreciating the Different Ways that People Send and Receive Information Breaking Down Barriers and Building Consensus Applying PEGASUS Utilizing a Tactical Approach Choosing the Proper Form of Communication

Mastering Positive Assertiveness
Delivered OnlineFlexible Dates
£1,500

Mastering Positive Interactions: Strategies for Handling Challenges in Personal and Professional Relationships

By Compete High

🌟 Unlock the Power of Positive Interactions! 🌟 Are you ready to transform your relationships, both personal and professional, and become a master of positive interactions? Introducing our exclusive online course:   🚀 Mastering Positive Interactions: Strategies for Handling Challenges in Personal and Professional Relationships   💡 What You Will Learn: Module 1: Fundamentals 🌈 Lay the groundwork for successful relationships with a deep dive into the fundamentals of positive interactions. Learn the essential principles that form the basis of every meaningful connection. Module 2: Foundational Tips & Tools 🔧 Equip yourself with practical tips and powerful tools to navigate the complexities of relationships. Discover communication strategies, active listening techniques, and proven methods for building strong connections. Module 3: Difficult People - Relationships 🤷‍️ Encounter challenging personalities head-on. Understand the dynamics of difficult relationships and gain insights into the root causes. Learn to approach these interactions with empathy and patience. Module 4: Difficult People - Solutions ✨ Explore effective solutions to handle difficult individuals gracefully. Develop strategies to diffuse tension, set boundaries, and find common ground, turning challenging relationships into opportunities for growth. Module 5: Problem Solving 🔍 Dive into the art of problem-solving within relationships. Acquire the skills to identify issues, address concerns, and collaboratively find solutions. Transform challenges into catalysts for positive change. Module 6: Final Notes & Tips 🚀 Consolidate your knowledge with a comprehensive overview. Discover final tips and insights that will empower you to maintain positive interactions in the long run. Cement your role as a master of harmonious relationships. Module 7: Dealing With Emotions & Anger 😡 Harness the power of emotional intelligence. Learn to navigate and manage emotions, both yours and others'. Understand the role of anger in relationships and discover constructive ways to address and resolve conflicts.   🎓 Why Choose This Course? ✅ Comprehensive curriculum designed by experts in psychology and interpersonal relationships. ✅ Practical tips and tools that can be applied immediately in real-life situations. ✅ Interactive modules with engaging activities to reinforce learning. ✅ Access to a supportive community for ongoing encouragement and discussion. ✅ Lifetime access to course materials for continuous learning and reference.   🌈 Transform Your Relationships Today! Don't miss this opportunity to unlock the secrets of positive interactions. Enroll now and embark on a journey to Mastering Positive Interactions. Your fulfilling relationships await! Course Curriculum Introduction Fundamentals 00:00 Foundational Tips & Tools 00:00 Difficult People - Relationships 00:00 Difficult People - Soliutions 00:00 Problem Solving 00:00 Final Notes & Tips 00:00 Bonus Video - Dealing With Emotions & Anger 00:00

Mastering Positive Interactions: Strategies for Handling Challenges in Personal and Professional Relationships
Delivered Online On Demand1 hour 24 minutes
£25

Leadership, Supervisor and Line Management

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Leadership, Supervisor and Line Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Leadership, Supervisor and Line Management Discover the power of effective leadership with our exclusive bundle of 8 courses - Leadership, Supervisor, and Line Management. This comprehensive package is designed to equip you with the essential knowledge and skills needed to excel in leadership roles. With 3 QLS-endorsed courses and 5 relevant CPD QS-accredited courses, this bundle offers a well-rounded learning experience. Unleash your leadership potential with our QLS-endorsed courses. Gain in-depth insights into Leadership Training, Supervisor Training, and Line Management, and receive hardcopy certificates upon completion. These courses provide you with the foundational understanding of leadership principles and practices, enabling you to make a positive impact in your professional journey. Expand your expertise further with our 5 CPD QS-accredited courses. These courses are carefully curated to enhance your understanding of crucial topics relevant to leadership and management, equipping you with the knowledge to navigate complex workplace scenarios. Key Features of the Leadership, Supervisor and Line Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Leadership, Supervisor and Line Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Leadership Training QLS Course 02: Supervisor Training QLS Course 03: Line Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Motivational Leadership Course 02: Workplace Diversity Course 03: Equality, Diversity and Discrimination Course 04: Conflict Resolution Course 05: Dealing With Difficult People Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Leadership, Supervisor and Line Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Unlock a world of opportunities with our Leadership, Supervisor, and Line Management bundle. Embark on a fulfilling career path, where you can contribute to organizational growth and inspire others to reach their full potential. Join us today and elevate your leadership capabilities to new heights. Learning Outcomes: Develop a comprehensive understanding of leadership theories and principles Acquire practical strategies for effective supervision and line management Cultivate motivational leadership skills to inspire and lead teams Enhance awareness and appreciation of workplace diversity and inclusion Acquire conflict resolution techniques for fostering a harmonious work environment Develop effective communication and interpersonal skills to deal with difficult individuals Gain a holistic understanding of equality, diversity, and discrimination issues in the workplace Immerse yourself in the world of leadership, supervisor, and line management with our comprehensive bundle. With a unique combination of 3 QLS-endorsed courses and 5 relevant CPD QS-accredited courses, this package offers a transformative learning experience. Discover the principles, techniques, and strategies that will empower you to become a successful leader in any industry. From understanding leadership theories to navigating workplace diversity, conflict resolution, and dealing with difficult people, this bundle covers it all. Embark on a rewarding journey of personal and professional growth as you unlock your leadership potential. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders looking to develop a strong foundation in leadership principles Supervisors seeking to enhance their management and supervisory skills Professionals aspiring to advance their careers in line management Individuals who want to gain knowledge and insights into workplace diversity, conflict resolution, and dealing with difficult people Career path Team Leader: £25,000 - £40,000 per year Supervisor: £30,000 - £45,000 per year Line Manager: £35,000 - £60,000 per year Operations Manager: £40,000 - £70,000 per year Director of Operations: £60,000 - £100,000 per year Chief Executive Officer (CEO): £100,000+ per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Leadership, Supervisor and Line Management
Delivered Online On Demand45 hours
£200

Customer Service Essentials in Healthcare

By M&K Update Ltd

This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.

Customer Service Essentials in Healthcare
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Conflict Resolution Training

By The Teachers Training

Conflict Resolution Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Conflict Resolution Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Conflict Resolution Training Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00 Mock Exam Mock Exam - Conflict Resolution Training 00:20:00 Final Exam Final Exam - Conflict Resolution Training 00:20:00

Conflict Resolution Training
Delivered Online On Demand2 hours 4 minutes
£27.99

Anger Management with Dealing with Difficult People - CPD Certified

By Wise Campus

Anger Management: Anger Management Do you want to learn a new technique for Anger Management or do you want to improve your knowledge and skills in this Anger Management area? you can test out this anger management course that was especially created. The full course on anger management is made to assist you by supplying knowledge ranging from the fundamental to the in-depth. Also, this Anger Management course will enlighten you on how rage affects the way you think. You will be an authority on how to manage anger once you have completed the Anger Management course. Enrol in our anger management course to learn how to regulate your anger and maintain a cheerful attitude. Learning Outcome of Anger Management You will gain a brief Introduction to Anger Management You will learn about The Process of Anger in this anger management course. Anger Management course will describe the Effect of Anger on Our Thinking. How you can Manage Anger in times of aggressive situations is also described on the Anger Management course. Main Course: Anger Management Free Courses are including with this Anger Management Course Along with The Anger Management Course, We Offer a free Dealing with Difficult People Course Special Offers of this Anger Management Course This Anger Management Course includes a FREE PDF Certificate. Lifetime access to this Anger Management Course Instant access to this Anger Management Course Get FREE Tutor Support to this Anger Management Course Anger Management: Anger Management This anger management training will teach you more effective ways to control your rage. Anger management can help you control your rage. Anger management will teach you how to identify the factors that make you angry. Through anger management, you will learn how to create an individualized plan for dealing with those triggers. Who is this course for? Anger Management: Anger Management Everyone who wishes to manage their anger should take this Anger Management course. Requirements Anger Management: Anger Management To enrol in this Anger Management: Anger Management Course, students must fulfil the following requirements. To join in our Anger Management: Anger Management Course, you must have a strong command of the English language. To successfully complete our Anger Management: Anger Management Course, you must be vivacious and self driven. To complete our Anger Management: Anger Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Anger Management: Anger Management Course. Career path Anger Management: Anger Management You can use our anger management training to get the position you want in the desired job.

Anger Management with Dealing with Difficult People - CPD Certified
Delivered Online On Demand1 hour 48 minutes
£12