Name: Emotional intelligence 1 Day Training in Exeter
Price: 595 GBP
Availability: InStock

St Andrews

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Mangates

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in St Andrews

Emotional intelligence 1 Day Training in St Andrews

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Perth, UK

Emotional Intelligence 1 Day Training in Perth, UK

Emotional intelligence 1 Day Training in Perth, UK

Newcastle

Emotional Intelligence 1 Day Training in Newcastle

Emotional intelligence 1 Day Training in Newcastle

High Wycombe 

Emotional Intelligence 1 Day Training in High Wycombe

Emotional intelligence 1 Day Training in High Wycombe

Sunderland

Emotional Intelligence 1 Day Training in Sunderland

Emotional intelligence 1 Day Training in Sunderland

Maidstone

Emotional Intelligence 1 Day Training in Maidstone

Emotional intelligence 1 Day Training in Maidstone

Dundee

Emotional Intelligence 1 Day Training in Dundee

Emotional intelligence 1 Day Training in Dundee

Cirencester

Emotional Intelligence 1 Day Training in Cirencester

Emotional intelligence 1 Day Training in Cirencester

Guildford

Emotional Intelligence 1 Day Training in Guildford

Emotional intelligence 1 Day Training in Guildford

Exeter

Emotional Intelligence 1 Day Training in Exeter

Emotional intelligence 1 Day Training in Exeter

<p>Discover the four stages of self-management. Discover the seven categories of competency that includes product and service knowledge, procedures, features and benefits, unique language, technical, organizational, and uniqueness. You will understand why it is important to invest the time in developing strong foundations in self-management skills whether you're a beginner or pro.</p><h3>Learning Objectives</h3><p>Describe the two 'faces' of professional development, Apply the four stages of self-management, Explain collaborative web-based learning, Summarize the seven categories of professional competencies</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Discover the four stages of self-management. Discover the seven categories of competency that includes product and service knowledge, procedures, features and benefits, unique language, technical, organizational, and uniqueness. You will understand why it is important to invest the time in developing strong foundations in self-management skills whether you're a beginner or pro.
Learning Objectives
Describe the two 'faces' of professional development, Apply the four stages of self-management, Explain collaborative web-based learning, Summarize the seven categories of professional competencies
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Chart Learning Solutions

Product Knowledge: Product and Procedural Knowledge

General Admission

London

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Relationship coaching for your relationship skills can be done individually or as a couple</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotional intelligence training</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn how to be a strong couple</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Love Language training</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn how to improve rapport and empathy</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotional validation and emotional civility training</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Consideration and patience training</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conflict Resolution and self management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Free check in calls in between sessions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Choose one of our office locations to have your sessions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 hour per week 3 sessions</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/relationship-coach-london-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/relationship-coach-london-package/</a></p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Relationship coaching for your relationship skills can be done individually or as a couple
Emotional intelligence training
Learn how to be a strong couple
Love Language training
Learn how to improve rapport and empathy
Emotional validation and emotional civility training
Consideration and patience training
Conflict Resolution and self management
Free check in calls in between sessions
Choose one of our office locations to have your sessions
1 hour per week 3 sessions


https://relationshipsmdd.com/product/relationship-coach-london-package/

Miss Date Doctor Dating Coach London, Couples Therapy

Counselling Skills

Couples Counselling

Life Coaching

Life Coach Training

Life Coach

Relationship Counselling

M.D.D RELATIONSHIP COACH LONDON PACKAGE (COUPLES)

General admission

<div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Course Overview: Introduction to COPD in Primary Care</u></strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">These introductory days are tailored for nurses and other healthcare professionals who are new to the realm of COPD care or have not received formal training in this area. Led by Paula Matson, a Respiratory Specialist and Practice Nurse, the program is designed to build a foundational understanding of COPD and empower participants to provide effective care to COPD patients in primary care settings.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">These introductory sessions offer a comprehensive journey from the fundamentals of COPD understanding to a confident approach in patient review and management, emphasizing the importance of early intervention and holistic care in primary care settings.</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Upon completion of this Introduction to COPD course, participants will attain the following learning outcomes:</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Emphasize Early Prevention:</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Recognize the significance of early prevention in COPD management and its impact on patient outcomes.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Grasp COPD Physiology:</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Develop a foundational understanding of the physiological underpinnings of COPD, aiding accurate assessment and care.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Comprehend Medications and Roles:</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Acquire knowledge about COPD medications, comprehending their diverse roles in managing symptoms.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Non-Pharmacological Management:</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Understand and appreciate non-pharmacological approaches to COPD care and symptom management.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Inhaler Proficiency:</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Gain expertise in managing various types of inhaler devices, ensuring effective medication delivery.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Documentation Proficiency:</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Understand the importance of meticulous documentation, including utilizing templates for streamlined care.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review and Self-Management:</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Realize the value of regular patient review and supervised self-management plans for COPD patients.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Problem Solving and Solutions:</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Foster discussions to address relevant practice issues and collaboratively discover effective solutions.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Commitment to Ongoing Development:</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Recognize the importance of continuous professional development in the evolving landscape of COPD care<br fr-original-style="" style="box-sizing: border-box;"> </sup></h3><div fr-original-style="" style="box-sizing: border-box;">These introductory sessions offer a comprehensive journey from the fundamentals of COPD understanding to a confident approach in patient review and management, emphasizing the importance of early intervention and holistic care in primary care settings.</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Course Overview: Introduction to COPD in Primary CareThese introductory days are tailored for nurses and other healthcare professionals who are new to the realm of COPD care or have not received formal training in this area. Led by Paula Matson, a Respiratory Specialist and Practice Nurse, the program is designed to build a foundational understanding of COPD and empower participants to provide effective care to COPD patients in primary care settings.These introductory sessions offer a comprehensive journey from the fundamentals of COPD understanding to a confident approach in patient review and management, emphasizing the importance of early intervention and holistic care in primary care settings.


Learning Outcomes:
Upon completion of this Introduction to COPD course, participants will attain the following learning outcomes:
1. Emphasize Early Prevention:
Recognize the significance of early prevention in COPD management and its impact on patient outcomes.
2. Grasp COPD Physiology:
Develop a foundational understanding of the physiological underpinnings of COPD, aiding accurate assessment and care.
3. Comprehend Medications and Roles:
Acquire knowledge about COPD medications, comprehending their diverse roles in managing symptoms.
4. Non-Pharmacological Management:
Understand and appreciate non-pharmacological approaches to COPD care and symptom management.
5. Inhaler Proficiency:
Gain expertise in managing various types of inhaler devices, ensuring effective medication delivery.
6. Documentation Proficiency:
Understand the importance of meticulous documentation, including utilizing templates for streamlined care.
7. Review and Self-Management:
Realize the value of regular patient review and supervised self-management plans for COPD patients.
8. Problem Solving and Solutions:
Foster discussions to address relevant practice issues and collaboratively discover effective solutions.
9. Commitment to Ongoing Development:
Recognize the importance of continuous professional development in the evolving landscape of COPD care
 
These introductory sessions offer a comprehensive journey from the fundamentals of COPD understanding to a confident approach in patient review and management, emphasizing the importance of early intervention and holistic care in primary care settings.



BBO Training

Clinical

Introduction to COPD

<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Course Overview: COPD Update Day for Primary Care Practitioners</u></strong></h3><h3 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Join us for a comprehensive and enriching COPD Update Day, specifically designed for Registered Healthcare Professionals who are currently practicing in the field of Chronic Obstructive Pulmonary Disease (COPD). This course aims to enhance your existing knowledge and skills, keeping you up-to-date with the latest developments in COPD management.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">During this informative day, you will delve into the essentials of COPD, starting from its fundamental definition and diagnostic criteria to the latest investigative approaches. The course will cover both non-pharmacological and pharmacological management strategies, with a special emphasis on practical inhaler techniques.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">We will also explore the current GOLD &amp; NICE Guidelines, discussing their implications and practical applications in clinical practice. A significant focus will be on the management of exacerbations and lung attacks, including strategies for prevention and effective management techniques, with a particular emphasis on patient self-management.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Understanding the complexities and care requirements of end-stage COPD will also be a key aspect of this course. The day will conclude with interactive case studies, allowing you to apply your refreshed knowledge in real-world scenarios, encouraging the sharing of experiences and best practices among your peers.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">This course offers a dynamic and supportive environment for professionals seeking to refine their approach to COPD care, combining theoretical learning with practical application</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Learning Outcomes:</u></strong></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Defining and Diagnosing COPD</u></sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Review and update the definition and understanding of Chronic Obstructive Pulmonary Disease (COPD).</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Refresh knowledge on diagnostic criteria and investigations for COPD.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Non-Pharmacological Management</u></sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Explore various non-pharmacological approaches to managing COPD.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Guidelines and Best Practices</u></sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Delve into the GOLD &amp; NICE Guidelines and their practical applications in COPD management.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Pharmacology and Inhaler Techniques</u></sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Update knowledge on pharmacological treatments for COPD.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Master inhaler techniques and understand their critical role in COPD management.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Lung Attacks and Exacerbation Management</u></sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Learn strategies to reduce the risk of lung attacks/exacerbations.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Discuss management techniques for exacerbations, including patient self-management.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Managing End-Stage Disease</u></sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Understand the complexities of managing end-stage COPD.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Focus on palliative care and improving quality of life for patients with advanced COPD.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Case Studies and Practical Application</u></sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Apply knowledge through interactive case studies.</sup></h3><h3 fr-original-style="" style="box-sizing: border-box;"><sup fr-original-style="" style="box-sizing: border-box;">Encourage sharing of experiences and best practices among participants.</sup></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This COPD Update Day ensures that seasoned primary care practitioners remain up-to-date with the latest advancements in COPD management, fostering an environment of continuous learning, collaboration, and patient-centered care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Course Overview: COPD Update Day for Primary Care Practitioners


Join us for a comprehensive and enriching COPD Update Day, specifically designed for Registered Healthcare Professionals who are currently practicing in the field of Chronic Obstructive Pulmonary Disease (COPD). This course aims to enhance your existing knowledge and skills, keeping you up-to-date with the latest developments in COPD management.
During this informative day, you will delve into the essentials of COPD, starting from its fundamental definition and diagnostic criteria to the latest investigative approaches. The course will cover both non-pharmacological and pharmacological management strategies, with a special emphasis on practical inhaler techniques.
We will also explore the current GOLD & NICE Guidelines, discussing their implications and practical applications in clinical practice. A significant focus will be on the management of exacerbations and lung attacks, including strategies for prevention and effective management techniques, with a particular emphasis on patient self-management.
Understanding the complexities and care requirements of end-stage COPD will also be a key aspect of this course. The day will conclude with interactive case studies, allowing you to apply your refreshed knowledge in real-world scenarios, encouraging the sharing of experiences and best practices among your peers.
This course offers a dynamic and supportive environment for professionals seeking to refine their approach to COPD care, combining theoretical learning with practical application
Learning Outcomes:


Defining and Diagnosing COPD
Review and update the definition and understanding of Chronic Obstructive Pulmonary Disease (COPD).
Refresh knowledge on diagnostic criteria and investigations for COPD.
Non-Pharmacological Management
Explore various non-pharmacological approaches to managing COPD.
Guidelines and Best Practices
Delve into the GOLD & NICE Guidelines and their practical applications in COPD management.
Pharmacology and Inhaler Techniques
Update knowledge on pharmacological treatments for COPD.
Master inhaler techniques and understand their critical role in COPD management.
Lung Attacks and Exacerbation Management
Learn strategies to reduce the risk of lung attacks/exacerbations.
Discuss management techniques for exacerbations, including patient self-management.
Managing End-Stage Disease
Understand the complexities of managing end-stage COPD.
Focus on palliative care and improving quality of life for patients with advanced COPD.
Case Studies and Practical Application
Apply knowledge through interactive case studies.
Encourage sharing of experiences and best practices among participants.
This COPD Update Day ensures that seasoned primary care practitioners remain up-to-date with the latest advancements in COPD management, fostering an environment of continuous learning, collaboration, and patient-centered care.



COPD Update

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				</div>
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				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Professional Telephone Receptionist Training  has been specially designed to help learners gain a good command of Professional Telephone Receptionist Training , providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Professional Telephone Receptionist Training , you will gain both practical and theoretical understanding of Professional Telephone Receptionist Training  that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
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											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
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			<h2> <b>Requirements</b></h2>		</div>
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					<ul>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
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                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module One: Core Skills Required</strong></td>
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					<td>▶</td>
					<td>Core Skills Required</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Module Two: Self-Management (I)</strong></td>
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					<td>▶</td>
					<td>Self-Management (I)</td><td><span>🕐 00:06:00</span></td>
				</tr>
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					<td colspan="4"><strong>Module Three: Self-Management (II)</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Self-Management (II)</td><td><span>🕐 00:06:00</span></td>
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					<td colspan="4"><strong>Module Four: Time Management (I)</strong></td>
				</tr>
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					<td>▶</td>
					<td>Time Management (I)</td><td><span>🕐 00:06:00</span></td>
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					<td colspan="4"><strong>Module Five: Time Management (II)</strong></td>
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					<td>▶</td>
					<td>Time Management (II)</td><td><span>🕐 00:07:00</span></td>
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					<td colspan="4"><strong>Module Six: Organizing and Planning (I)</strong></td>
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					<td>▶</td>
					<td>Organizing and Planning (I)</td><td><span>🕐 00:06:00</span></td>
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					<td colspan="4"><strong>Module Seven: Organizing and Planning (II)</strong></td>
				</tr>
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					<td>▶</td>
					<td>Organizing and Planning (II)</td><td><span>🕐 00:06:00</span></td>
				</tr>
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					<td colspan="4"><strong>Module Eight: Communication (I)</strong></td>
				</tr>
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					<td>▶</td>
					<td>Communication (I)</td><td><span>🕐 00:06:00</span></td>
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					<td colspan="4"><strong>Module Nine: Communication (II)</strong></td>
				</tr>
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					<td>▶</td>
					<td>ommunication (II)</td><td><span>🕐 00:07:00</span></td>
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					<td colspan="4"><strong>Module Ten: Additional Challenges</strong></td>
				</tr>
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					<td>▶</td>
					<td>Additional Challenges</td><td><span>🕐 00:06:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Professional Telephone Receptionist Training has been specially designed to help learners gain a good command of Professional Telephone Receptionist Training , providing them with a solid foundation of knowledge to become a qualified professional.
Through this Professional Telephone Receptionist Training , you will gain both practical and theoretical understanding of Professional Telephone Receptionist Training that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module One: Core Skills Required			
▶	Core Skills Required	🕐 00:10:00
Module Two: Self-Management (I)			
▶	Self-Management (I)	🕐 00:06:00
Module Three: Self-Management (II)			
▶	Self-Management (II)	🕐 00:06:00
Module Four: Time Management (I)			
▶	Time Management (I)	🕐 00:06:00
Module Five: Time Management (II)			
▶	Time Management (II)	🕐 00:07:00
Module Six: Organizing and Planning (I)			
▶	Organizing and Planning (I)	🕐 00:06:00
Module Seven: Organizing and Planning (II)			
▶	Organizing and Planning (II)	🕐 00:06:00
Module Eight: Communication (I)			
▶	Communication (I)	🕐 00:06:00
Module Nine: Communication (II)			
▶	ommunication (II)	🕐 00:07:00
Module Ten: Additional Challenges			
▶	Additional Challenges	🕐 00:06:00

Skill Up

Online Course Marketing

Professional Skills

Employability Skills

Professional Skills Course (PSC)

Trainers Course

Gain essential skills in our Professional Telephone Receptionist Training. Elevate your communication and customer service expertise for a stellar receptionist role.

Professional Telephone Receptionist Training

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			<h2><b>Course Description</b></h2>
<div>
<p><span>Get instant knowledge from this bite-sized Primary Teacher Training Part - 3 course. This course is very short and you can complete it within a very short time. In this Primary Teacher Training Part - 3 course you will get fundamental ideas of primary teaching, the key understanding of EYFS framework, self-management and so on. Enrol in this course today and start your instant first step towards learning about teaching other primary subjects. Learn faster for instant implementation.</span></p>
</div>
<h2><b>Learning Outcome</b></h2>
<ul>
<li><span>Familiarise with teaching other primary subjects </span></li>
<li><span>Understand children having special education needs or disabilities </span></li>
<li><span>Gain in-depth knowledge of the EYFS Framework in 2021 </span></li>
<li><span>Deepen your understanding of self-management and dealing with stress </span></li>
<li><span>Learn about teaching primary science, design and technology</span></li>
</ul>
<h2><b>How Much Do Primary Teachers Earn?</b></h2>
<ul>
<li><span>Senior - £49,000 (Apprx.) </span></li>
<li><span>Average - £38,000 (Apprx.) </span></li>
<li><span>Starting - £33,000 (Apprx.) </span></li>
</ul>
<h2><strong>Requirement</strong></h2>
<p>Our<strong> Primary Teacher Training Part - 3 </strong>is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Primary Teacher Training Part - 3</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Teaching Primary Science, Design and Technology</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Teaching Other Primary Subjects</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Children Having Special Education Needs or Disabilities</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: EYFS Framework in 2021</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Self-Management and Dealing with Stress</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Primary Teacher Training Part - 3</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Course Description
Get instant knowledge from this bite-sized Primary Teacher Training Part - 3 course. This course is very short and you can complete it within a very short time. In this Primary Teacher Training Part - 3 course you will get fundamental ideas of primary teaching, the key understanding of EYFS framework, self-management and so on. Enrol in this course today and start your instant first step towards learning about teaching other primary subjects. Learn faster for instant implementation.
Learning Outcome
Familiarise with teaching other primary subjects
Understand children having special education needs or disabilities
Gain in-depth knowledge of the EYFS Framework in 2021
Deepen your understanding of self-management and dealing with stress
Learn about teaching primary science, design and technology
How Much Do Primary Teachers Earn?
Senior - £49,000 (Apprx.)
Average - £38,000 (Apprx.)
Starting - £33,000 (Apprx.)
Requirement
Our Primary Teacher Training Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Primary Teacher Training Part - 3			
	Module 01: Teaching Primary Science, Design and Technology		00:30:00
	Module 02: Teaching Other Primary Subjects		00:28:00
	Module 03: Children Having Special Education Needs or Disabilities		00:16:00
	Module 04: EYFS Framework in 2021		00:10:00
	Module 05: Self-Management and Dealing with Stress		00:13:00
Assignment			
	Assignment - Primary Teacher Training Part - 3		00:00:00

iStudy UK

Secondary Teaching

Primary Teaching

Teacher Training

Initial Teacher

Primary Teacher

Further Education Teacher

Primary Teacher Training Part - 3

<div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Description:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">This intensive two-day course on the Fundamentals of Dermatology for Primary Care is highly relevant for healthcare professionals in primary care, especially those lacking dermatology in their post-registration training. The course offers an opportunity to advance in practice, gain relevant competencies, and enhance clinical confidence for improved patient care.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Understanding dermatology care is vital in general practice, given that 10-15% of the primary care workload involves dermatology. Common skin conditions have a significant psychological impact on patients. The course emphasizes the importance of proper skin assessment, accurate diagnosis, and effective patient self-management for better treatment outcomes.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day One:</strong></div><div fr-original-style="" style="box-sizing: border-box;">- 09:15 AM: Coffee and registration</div><div fr-original-style="" style="box-sizing: border-box;">- 09:30 AM: Introduction and course objectives</div><div fr-original-style="" style="box-sizing: border-box;">- 09:40 AM: Anatomy and physiology of normal skin</div><div fr-original-style="" style="box-sizing: border-box;">- 10:00 AM: Pathophysiology of acne, eczema, and psoriasis - understanding skin changes</div><div fr-original-style="" style="box-sizing: border-box;">- 10:45 AM: Coffee break</div><div fr-original-style="" style="box-sizing: border-box;">- 11:00 AM: The language of dermatology - effective description</div><div fr-original-style="" style="box-sizing: border-box;">- 11:45 AM: Skin assessment and history-taking - recording observations</div><div fr-original-style="" style="box-sizing: border-box;">- 13:00 PM: Lunch break</div><div fr-original-style="" style="box-sizing: border-box;">- 13:45 PM: Recognizing skin changes: skin lesions and skin cancer - addressing concerns</div><div fr-original-style="" style="box-sizing: border-box;">- 14:00 PM: Hyper and hypo pigmentation - understanding variations</div><div fr-original-style="" style="box-sizing: border-box;">- 14:30 PM: Screening for skin cancer and promoting sun safety</div><div fr-original-style="" style="box-sizing: border-box;">- 15:00 PM: Dermatology resources and guidelines - accessing information</div><div fr-original-style="" style="box-sizing: border-box;">- 16:00 PM: Action plan, evaluation, and resources</div><div fr-original-style="" style="box-sizing: border-box;">- 16:15 PM: Close</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Two:</strong></div><div fr-original-style="" style="box-sizing: border-box;">- 09:15 AM: Welcome back and course work review</div><div fr-original-style="" style="box-sizing: border-box;">- 09:30 AM: Managing acne in primary care - practical applications and treatments</div><div fr-original-style="" style="box-sizing: border-box;">- 10:30 AM: Managing psoriasis in primary care - topical treatment and demonstrations</div><div fr-original-style="" style="box-sizing: border-box;">- 10:45 AM: Coffee break</div><div fr-original-style="" style="box-sizing: border-box;">- 11:00 AM: Managing eczema in primary care - practical challenges and solutions</div><div fr-original-style="" style="box-sizing: border-box;">- 11:45 AM: Understanding patient self-management and psycho-social aspects</div><div fr-original-style="" style="box-sizing: border-box;">- 12:30 PM: Lunch break</div><div fr-original-style="" style="box-sizing: border-box;">- 13:30 PM: Practical emollient workshop - exploring patient preferences</div><div fr-original-style="" style="box-sizing: border-box;">- 14:15 PM: Skin infections - recognition, diagnosis, and management</div><div fr-original-style="" style="box-sizing: border-box;">- 14:45 PM: Genital skin conditions - Update on lichen sclerosis recognition and treatment</div><div fr-original-style="" style="box-sizing: border-box;">- 15:30 PM: Practice reviews, competencies, and reflective discussion</div><div fr-original-style="" style="box-sizing: border-box;">- 16:15 PM: Close</div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Aim:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">To equip primary care healthcare professionals with evidence-based knowledge and practical confidence to elevate dermatology care, improve patient support for common skin conditions, and ensure appropriate secondary care referral.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes (Day 1):</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">- Develop a Strong Foundation: Understand skin anatomy and physiology for a comprehensive grasp of normal skin characteristics.</div><div fr-original-style="" style="box-sizing: border-box;">- Decipher Pathophysiology: Discern the intricacies of common dermatology conditions, such as acne, eczema, and psoriasis, understanding the underlying skin changes that drive these conditions.</div><div fr-original-style="" style="box-sizing: border-box;">- Master the Language of Dermatology: Gain proficiency in describing dermatological observations accurately, facilitating effective communication and reporting.</div><div fr-original-style="" style="box-sizing: border-box;">- Harness the Power of Assessment: Elevate skin assessment and history-taking skills, honing the ability to document observations and pertinent patient history with precision.</div><div fr-original-style="" style="box-sizing: border-box;">- Recognise Skin Changes: Sharpen the skill of identifying skin lesions and potential indicators of skin cancer, equipped with the expertise to navigate the "when to worry" challenge.</div><div fr-original-style="" style="box-sizing: border-box;">- Explore Pigmentation Variations: Delve into hyper and hypo pigmentation, understanding conditions like dermatosis papulosa nigra, sebaceous hyperplasia, solar lentigo, and freckles.</div><div fr-original-style="" style="box-sizing: border-box;">- Promote Sun Safety and Dermatology Education: Grasp strategies for skin cancer screening and sun safety healthcare education, contributing to proactive patient care.</div><div fr-original-style="" style="box-sizing: border-box;">- Navigate Dermatology Resources: Gain insight into valuable dermatology resources and guidelines, empowering continuous learning beyond the course.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes (Day 2):</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">- Enhance Practical Skills: Gain hands-on experience in managing common skin conditions like acne, psoriasis, and eczema using both over-the-counter and topical treatments.</div><div fr-original-style="" style="box-sizing: border-box;">- Empower Patient Support: Engage with patients to gain insights into their experiences of self-managing chronic skin conditions, focusing on psycho-social aspects and effective coping strategies.</div><div fr-original-style="" style="box-sizing: border-box;">- Immerse in Practical Emollient Workshop: Participate in a tactile workshop to understand patient preferences and choices in emollient usage.</div><div fr-original-style="" style="box-sizing: border-box;">- Refine Diagnostic Skills: Develop the ability to recognize, diagnose, and manage skin infections effectively, improving overall dermatological care.</div><div fr-original-style="" style="box-sizing: border-box;">- Master Genital Skin Conditions: Gain updated knowledge on recognising and treating genital skin conditions like lichen sclerosis, enhancing expertise in a specialized area.</div><div fr-original-style="" style="box-sizing: border-box;">- Reflect and Consolidate: Engage in reflective discussions, reviewing competencies gained during the course and integrating newfound insights.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Conclusion:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Conclude the two-day course with a profound sense of accomplishment, armed with enriched dermatological knowledge, practical skills, and patient-centered strategies that will positively influence your professional practice.</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Course Description:This intensive two-day course on the Fundamentals of Dermatology for Primary Care is highly relevant for healthcare professionals in primary care, especially those lacking dermatology in their post-registration training. The course offers an opportunity to advance in practice, gain relevant competencies, and enhance clinical confidence for improved patient care.Introduction:Understanding dermatology care is vital in general practice, given that 10-15% of the primary care workload involves dermatology. Common skin conditions have a significant psychological impact on patients. The course emphasizes the importance of proper skin assessment, accurate diagnosis, and effective patient self-management for better treatment outcomes.Day One:- 09:15 AM: Coffee and registration- 09:30 AM: Introduction and course objectives- 09:40 AM: Anatomy and physiology of normal skin- 10:00 AM: Pathophysiology of acne, eczema, and psoriasis - understanding skin changes- 10:45 AM: Coffee break- 11:00 AM: The language of dermatology - effective description- 11:45 AM: Skin assessment and history-taking - recording observations- 13:00 PM: Lunch break- 13:45 PM: Recognizing skin changes: skin lesions and skin cancer - addressing concerns- 14:00 PM: Hyper and hypo pigmentation - understanding variations- 14:30 PM: Screening for skin cancer and promoting sun safety- 15:00 PM: Dermatology resources and guidelines - accessing information- 16:00 PM: Action plan, evaluation, and resources- 16:15 PM: CloseDay Two:- 09:15 AM: Welcome back and course work review- 09:30 AM: Managing acne in primary care - practical applications and treatments- 10:30 AM: Managing psoriasis in primary care - topical treatment and demonstrations- 10:45 AM: Coffee break- 11:00 AM: Managing eczema in primary care - practical challenges and solutions- 11:45 AM: Understanding patient self-management and psycho-social aspects- 12:30 PM: Lunch break- 13:30 PM: Practical emollient workshop - exploring patient preferences- 14:15 PM: Skin infections - recognition, diagnosis, and management- 14:45 PM: Genital skin conditions - Update on lichen sclerosis recognition and treatment- 15:30 PM: Practice reviews, competencies, and reflective discussion- 16:15 PM: CloseCourse Aim:To equip primary care healthcare professionals with evidence-based knowledge and practical confidence to elevate dermatology care, improve patient support for common skin conditions, and ensure appropriate secondary care referral.Learning Outcomes (Day 1):- Develop a Strong Foundation: Understand skin anatomy and physiology for a comprehensive grasp of normal skin characteristics.- Decipher Pathophysiology: Discern the intricacies of common dermatology conditions, such as acne, eczema, and psoriasis, understanding the underlying skin changes that drive these conditions.- Master the Language of Dermatology: Gain proficiency in describing dermatological observations accurately, facilitating effective communication and reporting.- Harness the Power of Assessment: Elevate skin assessment and history-taking skills, honing the ability to document observations and pertinent patient history with precision.- Recognise Skin Changes: Sharpen the skill of identifying skin lesions and potential indicators of skin cancer, equipped with the expertise to navigate the "when to worry" challenge.- Explore Pigmentation Variations: Delve into hyper and hypo pigmentation, understanding conditions like dermatosis papulosa nigra, sebaceous hyperplasia, solar lentigo, and freckles.- Promote Sun Safety and Dermatology Education: Grasp strategies for skin cancer screening and sun safety healthcare education, contributing to proactive patient care.- Navigate Dermatology Resources: Gain insight into valuable dermatology resources and guidelines, empowering continuous learning beyond the course.Learning Outcomes (Day 2):- Enhance Practical Skills: Gain hands-on experience in managing common skin conditions like acne, psoriasis, and eczema using both over-the-counter and topical treatments.- Empower Patient Support: Engage with patients to gain insights into their experiences of self-managing chronic skin conditions, focusing on psycho-social aspects and effective coping strategies.- Immerse in Practical Emollient Workshop: Participate in a tactile workshop to understand patient preferences and choices in emollient usage.- Refine Diagnostic Skills: Develop the ability to recognize, diagnose, and manage skin infections effectively, improving overall dermatological care.- Master Genital Skin Conditions: Gain updated knowledge on recognising and treating genital skin conditions like lichen sclerosis, enhancing expertise in a specialized area.- Reflect and Consolidate: Engage in reflective discussions, reviewing competencies gained during the course and integrating newfound insights.Course Conclusion:Conclude the two-day course with a profound sense of accomplishment, armed with enriched dermatological knowledge, practical skills, and patient-centered strategies that will positively influence your professional practice.



Fundamentals of Dermatology

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			<h2><span><b>Overview </b></span></h2>		</div>
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				<p>Convincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job easy for you with our exclusive Online Telephone Receptionist Course. This course is designed to deliver quality training and prepare you for the responsibilities.</p><p>The course is divided into 12 informative modules. These modules will teach you the key skills you need to become a proficient telephone receptionist. Here, you will also get to learn how to represent your organisation in the right manner. Furthermore, the course will help you work on your time management and organisational skills. By the end of the course, you will be able to establish effective communication through the telephone. </p><p>So, what are you waiting for join today and start learning!</p>					</div>
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			<h2><div><span><b>Course Preview</b></span><span></span><br /></div></h2>		</div>
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			<h2><div><span><b>Learning Outcomes</b></span><span></span></div></h2>		</div>
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				<ul><li><span>Acquire the core business telephone skills </span></li><li><span>Learn how to properly represent your boss and your organisation </span></li><li><span>Improve your time management and organisation skills </span></li><li><span>Grasp the strategies for effective communication  </span></li><li><span>Familiarise yourself with the challenges associated with this role </span></li></ul>					</div>
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			<h2><div><span><b>Why Take This Course From John Academy?
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				<ul><li><span>Affordable, well-structured and high-quality e-learning study materials</span></li><li><span>Meticulously crafted engaging and informative tutorial videos and materials</span></li><li><span>Efficient exam systems for the assessment and instant result</span></li><li><span>Earn UK &amp; internationally recognised accredited qualification</span></li><li><span>Easily access the course content on mobile, tablet, or desktop from anywhere, anytime</span></li><li><span>Excellent career advancement opportunities</span></li><li><span>Get 24/7 student support via email</span></li></ul>					</div>
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			<h2><span><span><b>What Skills Will You Learn from This Course?</b></span></span></h2>		</div>
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				<ul><li><span>Telephone skills </span></li><li><span>Time management </span></li><li><span>Organising  </span></li></ul>					</div>
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			<h2><div><span><b>Who Should Take this Online Telephone Receptionist Course?</b></span><span></span></div></h2>		</div>
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				<p><span>Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.</span></p>					</div>
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			<h2><div><span><b>Are There Any Entry Requirements?</b></span><span></span></div></h2>		</div>
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				<p><span>This Online Telephone Receptionist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.</span></p>					</div>
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			<h2><div><span><b>Online Telephone Receptionist Course Certification</b></span><span></span></div></h2>		</div>
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				<p><span>After completing and passing the Online Telephone Receptionist Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99.</span></p>					</div>
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			<h2><div><span><b>Career Pathâ</b></span><span></span></div></h2>		</div>
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				<p><span>This exclusive Online Telephone Receptionist Course will equip you with effective skills and abilities and help you explore career paths such as </span></p><ul><li><span>Personal Secretary </span></li><li><span>Receptionist</span></li><li><span>Office Admin  </span></li></ul>					</div>
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					</div>
		</section>
									</div>
			</div>
					</div>
				</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01:	 Additional Challenges</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Additional Challenges</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Module 02:Communication (I)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication (I)</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Module 03:	 Communication (II)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication (II)</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Module 04:Core Skills Required</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Core Skills Required</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Module 05:Organizing and Planning (I)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organizing and Planning (I)</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Module 06:	 Organizing and Planning (II)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organizing and Planning (II)</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Module 07:	 Self-Management (I)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Self-Management (I)</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Module 08:	 Self-Management (II)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Self-Management (II)</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Module 9:Time Management (I)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Management (I)</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Module 10:Time Management (II)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Management (II)</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Overview 
Convincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job easy for you with our exclusive Online Telephone Receptionist Course. This course is designed to deliver quality training and prepare you for the responsibilities.
The course is divided into 12 informative modules. These modules will teach you the key skills you need to become a proficient telephone receptionist. Here, you will also get to learn how to represent your organisation in the right manner. Furthermore, the course will help you work on your time management and organisational skills. By the end of the course, you will be able to establish effective communication through the telephone. 
So, what are you waiting for join today and start learning!
Course Preview

Learning Outcomes
Acquire the core business telephone skills
Learn how to properly represent your boss and your organisation
Improve your time management and organisation skills
Grasp the strategies for effective communication
Familiarise yourself with the challenges associated with this role
Why Take This Course From John Academy?

Affordable, well-structured and high-quality e-learning study materials
Meticulously crafted engaging and informative tutorial videos and materials
Efficient exam systems for the assessment and instant result
Earn UK & internationally recognised accredited qualification
Easily access the course content on mobile, tablet, or desktop from anywhere, anytime
Excellent career advancement opportunities
Get 24/7 student support via email
What Skills Will You Learn from This Course?
Telephone skills
Time management
Organising
Who Should Take this Online Telephone Receptionist Course?
Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.
Are There Any Entry Requirements?
This Online Telephone Receptionist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.
Online Telephone Receptionist Course Certification
After completing and passing the Online Telephone Receptionist Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99.
Career Pathâ
This exclusive Online Telephone Receptionist Course will equip you with effective skills and abilities and help you explore career paths such as 
Personal Secretary
Receptionist
Office Admin
Module 01: Additional Challenges			
	Additional Challenges		00:07:00
Module 02:Communication (I)			
	Communication (I)		00:07:00
Module 03: Communication (II)			
	Communication (II)		00:08:00
Module 04:Core Skills Required			
	Core Skills Required		00:11:00
Module 05:Organizing and Planning (I)			
	Organizing and Planning (I)		00:07:00
Module 06: Organizing and Planning (II)			
	Organizing and Planning (II)		00:07:00
Module 07: Self-Management (I)			
	Self-Management (I)		00:07:00
Module 08: Self-Management (II)			
	Self-Management (II)		00:07:00
Module 9:Time Management (I)			
	Time Management (I)		00:07:00
Module 10:Time Management (II)			
	Time Management (II)		00:08:00
Order Your Certificate and Transcript			
	Order Your Certificates and Transcripts		00:00:00

John Academy

Medical Receptionist

Office Skills

Receptionist

Hotel Receptionist

Online Telephone Receptionist Training

<p>Learn professional office skills and become prepared for a successful career in the corporate world. This course will teach you all the office skills you need to become a shining star employee in any job.</p><p>Being good at your job means more than just knowing how to do one thing; it means being well-organised, well-put-together, well-spoken and well-skilled at using the fundamental tools and software the business world relies upon.</p><p>So having mastery over things like the MS Office suite, knowing how to organise meetings properly, understanding how to communicate with colleagues professionally and managing time effectively all fall under the office skills category.</p><p>From this course, you will learn all of that plus some more. The course will give you the fundamental skills that every employer looks for in employees- no matter the industry. So, gain some evergreen skills and earn a certificate that'll help you get your foot in the door to new jobs and opportunities; enrol in the course now, and we'll see you in class.</p><p>Additionally, you get:</p><ul><li>Free exam</li><li>Free assessment</li><li>Free certificate</li><li>Free Tutor support</li></ul><p>Hurry up and enrol, before the offer expires!</p><p><strong>Course Curriculum:</strong></p><ul><li>Module 01: Core Skills Required</li><li>Module 02: Self-Management (I)</li><li>Module 03: Self-Management (II)</li><li>Module 04: Time Management (I)</li><li>Module 05: Time Management (II)</li><li>Module 06: Organizing and Planning (I)</li><li>Module 07: Organizing and Planning (II)</li><li>Module 08: Communication (I)</li><li>Module 09: Communication (II)</li><li>Module 10: Additional Challenges</li></ul><p><strong>Course Assessment</strong></p><p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p><p><strong>Accredited Certificate</strong></p><p>After successfully completing this Office Management and Receptionist Skills - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Why Choose The CPD Certification Service Accredited Course? </strong></p><p>Hundreds and thousands of professionals recognise the CPD Certified symbol as the qualitative benchmark that reflects and sets the industry standards. CPD UK evaluates learning activities to the highest standards and courses are certified against the universally accepted structured checklist.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Office Management and Receptionist Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Office Management and Receptionist Skills - CPD Accredited training.</p>
                        </div>

The Office Management and Receptionist Skills - CPD Accredited Course is designed to sharpen the essential abilities needed to excel in office environments and front-desk roles. This course carefully covers the core competencies that form the backbone of efficient office management, including self-management techniques, time management, and effective communication. Each module builds on the last, creating a structured pathway to enhance organisation and planning skills, which are vital for maintaining a smooth-running workplace. Whether you’re starting in administration or looking to refine your existing skills, this course provides clear and focused guidance.

Delving into self-management and time management, the course offers strategies to manage workloads effectively and prioritise tasks with confidence. The communication modules refine both written and verbal interaction skills, ensuring you handle enquiries and correspondence with professionalism and clarity. The course also addresses additional challenges often faced in office settings, preparing you to approach tasks with flexibility and resilience. Delivered entirely online, this course suits busy professionals aiming to boost their efficiency and contribute positively to any office team. It’s an excellent choice for anyone seeking to improve their office and reception capabilities through a flexible and accessible learning experience.
Additionally, you get:
Free exam
Free assessment
Free certificate
Free Tutor support
Hurry up and enrol, before the offer expires!
Course Curriculum:
Module 01: Core Skills Required
Module 02: Self-Management (I)
Module 03: Self-Management (II)
Module 04: Time Management (I)
Module 05: Time Management (II)
Module 06: Organizing and Planning (I)
Module 07: Organizing and Planning (II)
Module 08: Communication (I)
Module 09: Communication (II)
Module 10: Additional Challenges
Course Assessment
You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.
Accredited Certificate
After successfully completing this Office Management and Receptionist Skills - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express.
 CPD 
10 CPD hours / points  Accredited by The CPD Quality Standards (CPD QS)
 Who is this course for? 
The Office Management and Receptionist Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.
 Requirements 
There are no formal entry requirements for the course, with enrollment open to anyone!
 Career path 
Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Office Management and Receptionist Skills - CPD Accredited training.

Training Express

Office Skills & Productivity

Office Management

Continuous Professional Development (CPD)

Office Management and Receptionist Skills - CPD Accredited Course

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE INTRODUCTION&nbsp;</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">The purpose of this course is to introduce / refresh participants&rsquo; knowledge
 and skills in the essential aspects of diabetes management in their practice setting.&nbsp;</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AIMS AND OBJECTIVES&nbsp;</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(16, 24, 64);" id="isPasted" style="color: rgb(16, 24, 64); box-sizing: border-box;">Identify their current knowledge of diabetes care and how confident they feel about offering advice to a patient with diabetes and or their family. Purpose and outcomes of the main treatment options for people with diabetes . Discuss the importance of addressing the person&rsquo;s needs and how regular clinic visits impact on the management of diabetes &nbsp;</span></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(16, 24, 64);" style="color: rgb(16, 24, 64); box-sizing: border-box;">All course materials and certificate of attendance Accreditation 6 CPD points awarded completion. Accredited by One Awards (*Certificate &pound;30) and CPD Standards (*Certificate free) Discuss how to build relationships and establish an environment that enables the person with diabetes to take an active role in their diabetes management&nbsp;</span></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(16, 24, 64);" style="color: rgb(16, 24, 64); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE CONTENTS OVERVIEW&nbsp;</strong></span></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(16, 24, 64);" style="color: rgb(16, 24, 64); box-sizing: border-box;">Aetiology and diagnosis of type 1 and type 2. Difference between type 1 and type 2 diabetes  Implications for practice  Management goals TYPE 1  Treatment and management options  Carbohydrate awareness  Challenges in self-management  Hypoglycaemia and hyperglycaemia  Screening and the annual review TYPE 2  First line treatment and step-wise options  Food choices and relation to risk  Activity and type 2 diabetes  Cardiovascular disease and type 2 diabetes  Screening and annual review&nbsp;</span></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(16, 24, 64);" id="isPasted" style="color: rgb(16, 24, 64); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SUPPORTING PEOPLE WITH DIABETES AND THEIR FAMILY&nbsp;</strong></span></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(16, 24, 64);" style="color: rgb(16, 24, 64); box-sizing: border-box;">Seeing the person not the disease  Consultation skills  Ongoing support needs .  Food and lifestyle messages for diabetes  Annual review and screening including foot care advice  Blood glucose monitoring  Consultation skills and relationship building  Complications and treatment options&nbsp;</span></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(16, 24, 64);" style="color: rgb(16, 24, 64); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WHO SHOULD ATTEND?&nbsp;</strong></span></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(16, 24, 64);" style="color: rgb(16, 24, 64); box-sizing: border-box;">Nurses HCAs</span>

</p>

COURSE INTRODUCTION 
The purpose of this course is to introduce / refresh participants’ knowledge and skills in the essential aspects of diabetes management in their practice setting. 
AIMS AND OBJECTIVES 
Identify their current knowledge of diabetes care and how confident they feel about offering advice to a patient with diabetes and or their family. Purpose and outcomes of the main treatment options for people with diabetes . Discuss the importance of addressing the person’s needs and how regular clinic visits impact on the management of diabetes 
All course materials and certificate of attendance Accreditation 6 CPD points awarded completion. Accredited by One Awards (*Certificate £30) and CPD Standards (*Certificate free) Discuss how to build relationships and establish an environment that enables the person with diabetes to take an active role in their diabetes management 
COURSE CONTENTS OVERVIEW 
Aetiology and diagnosis of type 1 and type 2. Difference between type 1 and type 2 diabetes  Implications for practice  Management goals TYPE 1  Treatment and management options  Carbohydrate awareness  Challenges in self-management  Hypoglycaemia and hyperglycaemia  Screening and the annual review TYPE 2  First line treatment and step-wise options  Food choices and relation to risk  Activity and type 2 diabetes  Cardiovascular disease and type 2 diabetes  Screening and annual review 
SUPPORTING PEOPLE WITH DIABETES AND THEIR FAMILY 
Seeing the person not the disease  Consultation skills  Ongoing support needs .  Food and lifestyle messages for diabetes  Annual review and screening including foot care advice  Blood glucose monitoring  Consultation skills and relationship building  Complications and treatment options 
WHO SHOULD ATTEND? 
Nurses HCAs 

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