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Overview With the ever-increasing demand for Crisis Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Crisis Management may be. Learning about Crisis Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Crisis Management . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Crisis Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Crisis Management course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Crisis Management course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Crisis Management course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Crisis Management , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Crisis Management , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Crisis Management , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Crisis Management course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Crisis Management Introduction to Crisis Management 00:00 Module 2 - Conducting the Crisis Audit Conducting the Crisis Audit 00:00 Module 3 - Performing a Risk Level Analysis Performing a Risk Level Analysis 00:00 Module 4 - Incident Management Techniques Incident Management Techniques 00:00 Module 5 - Crisis Management Skills for Business Leaders Crisis Management Skills for Business Leaders 00:00 Module 6 - Crisis Management Plan Crisis Management Plan 00:00 Module 7 - How to Get a Career in Crisis Management How to Get a Career in Crisis Management 00:00 Module 8 - The HR Role in Crisis Management - Process and Tips The HR Role in Crisis Management - Process and Tips 00:00

Follow your dreams by enrolling on the Family Crisis Management and Relationship Building course today and develop the experience, skills and knowledge you need to enhance your professional development. Family Crisis Management and Relationship Building will help you arm yourself with the qualities you need to work towards your dream job. Study the Family Crisis Management and Relationship Building training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Family Crisis Management and Relationship Building course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Family Crisis Management and Relationship Building course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Family Crisis Management and Relationship Building course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Family Crisis Management and Relationship Building course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Family Crisis Management and Relationship Building course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Family Crisis Management and Relationship Building course. The Family Crisis Management and Relationship Building course is designed by industry experts and is tailored to help you learn new skills with ease. The Family Crisis Management and Relationship Building is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Family Crisis Management and Relationship Building when it suits you. Access the Family Crisis Management and Relationship Building course modules from any internet-enabled device, including computers, tablets, and smartphones. The Family Crisis Management and Relationship Building course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Family Crisis Management and Relationship Building now and start learning instantly! What You Get Out Of Studying Family Crisis Management and Relationship Building With Janets Free PDF certificate upon successful completion of the Family Crisis Management and Relationship Building Full one-year access to Family Crisis Management and Relationship Building Course materials Instant assessment results with the Family Crisis Management and Relationship Building No hidden fees with the Family Crisis Management and Relationship Building Full tutor support available from Monday to Friday with the Family Crisis Management and Relationship Building Study the Family Crisis Management and Relationship Building at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Family Crisis Management and Relationship Building Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Family Crisis Management and Relationship Building Study the Family Crisis Management and Relationship Building in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Family Crisis Management and Relationship Building Description  The Family Crisis Management and Relationship Building training course is delivered through Janets' online learning platform. Access the Family Crisis Management and Relationship Building content from any internet-enabled device whenever or wherever you want to. The Family Crisis Management and Relationship Building course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Family Crisis Management and Relationship Building course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Family Crisis Management and Relationship Building course. After successfully passing the Family Crisis Management and Relationship Building course exam, you will be able to apply for a CPD-accredited certificate as proof of your Family Crisis Management and Relationship Building qualification. Certification All students who successfully complete the Family Crisis Management and Relationship Building course can instantly download their digital certificate. You can also purchase a hard copy of the Family Crisis Management and Relationship Building course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Family Crisis Management and Relationship Building is ideal for those who already work in this sector or are an aspiring professional. This Family Crisis Management and Relationship Building course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Family Crisis Management and Relationship Building is open to all students and has no formal entry requirements. To study the Family Crisis Management and Relationship Building course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Family Crisis Management and Relationship Building is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Family Crisis Management and Relationship Building and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 1 - The role of family support worker The functions, work environment, and daily activities of a family support worker 00:15:00 The key responsibilities of a family support worker and different specialisations 00:15:00 The key qualities of a family support worker and what a family support worker should expect 00:15:00 Duties as a family support worker 00:15:00 Professional development, career prospects, and anticipated salary as a family support worker 00:05:00 A day in the life of a family support worker 00:15:00 Pros and cons of being a family support worker 00:05:00 Work-life balance as a family support worker 00:15:00 Top tips for family support workers 00:05:00 Module 2 - Legislation, policy, and guidance Introduction to legislation, policy, and guidance 00:05:00 Overview of legislation - England 00:15:00 The Children and Families Act 2014 00:30:00 Policy and guidance - England 00:15:00 Overview of legislation - Scotland 00:05:00 Policy and guidance - Scotland 00:15:00 Overview of legislation - Northern Ireland 00:05:00 Policy and guidance - Northern Ireland 00:05:00 Overview of legislation - Wales 00:05:00 Policy and guidance - Wales 00:05:00 Module 3 - The family issues and solving them Parental mental health - how to help children living with parents with mental health problems 00:15:00 Parental mental health - assessing the risk of mental health problems 00:05:00 Parental mental health - intervention and support for children and families 00:15:00 Parental substance misuse - how to help children living with parents who misuse alcohol and drugs 00:05:00 Parental substance misuse - assessing the risk of parental alcohol and drug misuse 00:05:00 Parental substance misuse - intervention and support for children and families 00:05:00 Domestic abuse - what is domestic abuse? 00:05:00 Separation, divorce, and parental responsibility 00:05:00 Separation, divorce, and contact 00:05:00 General advice on talking about difficult topics 00:15:00 Books to help talking about difficult topics 00:15:00 Module 4 - Safeguarding - assessing need and providing help Introduction to safeguarding - a child-centred, coordinated approach 00:30:00 Early help 00:30:00 Access, referral, and information sharing 00:30:00 Disabled children, carers, youth establishments, and contextual safeguarding 00:15:00 Assessment purpose, protocols, principles, and parameters 00:15:00 Analysis, outcomes, and timeliness 00:30:00 Processes for managing individual Part 1 00:30:00 Processes for managing individual Part 2 00:15:00 Processes for managing individual Part 3 00:15:00 Module 5 - Building relationships Types of family and what makes healthy families 00:15:00 Why relationships are key to good social work 00:30:00 The importance of relationships in social work to relationships in social work 00:30:00 The personal qualities required for relationship building 00:15:00 Working on empathy to build relationships 00:15:00 The professional attributes required for relationship building 00:15:00 Self-knowledge and professional use of self in relationship building 00:15:00 Taking an individualised approach, involving the parents, what parents want from the relationship, sharing information, and building trust 00:30:00 Challenges in relationship building 00:15:00 The difference between getting the relationship right and getting it wrong 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Unveil the intricacies of corporate resilience with our 'Corporate Risk and Crisis Management' course. This well-structured programme, spanning nine insightful modules, introduces participants to the comprehensive world of risk and crisis management within the corporate sector. The course begins with a foundational understanding of various risks and the methodology of risk analysis, ensuring a robust base for advanced learning. Progressing through the curriculum, learners delve into the specific processes of risk analysis and management, focusing on the critical role it plays in corporate strategy. Furthermore, the course addresses the challenges of managing financial risks, an essential aspect for any business. The latter modules shift focus to crisis management, encompassing crisis response, communication strategies, incident management, and the formation and function of a crisis management team. Completing this journey, participants gain valuable insights into the post-crisis phase, crucial for long-term resilience and recovery. Learning Outcomes Comprehend the fundamentals of risks and risk analysis in a corporate context. Acquire skills in the process of risk analysis and management. Understand the nuances of managing financial risks in business operations. Develop effective crisis response and communication strategies. Learn to manage incidents and create efficient emergency response plans. Why choose this Corporate Risk And Crisis Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Risk And Crisis Management course for? Corporate executives and managers looking to enhance their risk management capabilities. Professionals in finance, operations, and strategic planning seeking to deepen their understanding of corporate risks. Risk management consultants aiming to broaden their expertise. Emergency response coordinators and crisis communication specialists. Students and academics interested in the fields of risk and crisis management. Career path Risk Manager: £35,000 - £70,000 Financial Analyst: £30,000 - £60,000 Crisis Management Consultant: £40,000 - £80,000 Emergency Response Coordinator: £25,000 - £50,000 Corporate Communications Specialist: £28,000 - £55,000 Business Continuity Planner: £30,000 - £65,000 Prerequisites This Corporate Risk And Crisis Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Risks and Risk Analysis Introduction to Risks and Risk Analysis 00:31:00 Module 02: Process of Risk Analysis and Management The Process of Risk Analysis and Management 00:29:00 Module 03: Corporate of Risk Management Corporate Risk Management 00:34:00 Module 04: Managing Financial Risks Managing Financial Risks 00:54:00 Module 05: Introduction to Crisis and Crisis Management Introduction to Crisis and Crisis Management 00:37:00 Module 06: Crisis Response and Communication Crisis Response and Communication 00:37:00 Module 07: Incidents Management and Emergency Response Plan Incidents Management and Emergency Response Plan 00:51:00 Module 08: Crisis Management Team Crisis Management Team 01:02:00 Module 09: Post Crisis Phase Post Crisis Phase 00:28:00 Assignment Assignment - Corporate Risk And Crisis Management 00:00:00

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Overview This comprehensive course on Corporate Risk And Crisis Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Corporate Risk And Crisis Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Corporate Risk And Crisis Management. It is available to all students, of all academic backgrounds. Requirements Our Corporate Risk And Crisis Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 06:03:00 total length •Introduction to Risks and Risk Analysis: 00:31:00 •The Process of Risk Analysis and Management: 00:29:00 •Corporate Risk Management: 00:34:00 •Managing Financial Risks: 00:54:00 •Introduction to Crisis and Crisis Management: 00:37:00 •Crisis Response and Communication: 00:37:00 •Incidents Management and Emergency Response Plan: 00:51:00 •Crisis Management Team: 01:02:00 •Post Crisis Phase: 00:28:00

Overview The corporate world is on a rapid rise all over the world, and it offers great career opportunities. However, you will need some basic skills to thrive in this sector. You can start developing these skills with our Corporate Risk and Crisis Management Training course. This course will prepare you for the challenges of the corporate world. In this step-by-step learning process, you will be introduced to the fundamentals of corporate risks and crises. The course will teach you how to assess risks. You will learn the skills to identify financial risks, asses and manage crises and develop emergency response plans. Further in the study, you will also acquire the expertise to handle the post-crisis situation. At the end of the course you will receive a certificate of achievement. This certificate will add significant value to your resume and keep you ahead of the competition. Enrol now! Course Preview Learning Outcomes Familairse yourself with the process of risk analysis and management Understand the strategies for managing financial risks Learn about crisis and crisis management Know how to develop an emergency response plan Build the skills to manage the post-crisis phase Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Risk Management Crisis Management Risk Assessment Who Should Take This Corporate Risk and Crisis Management Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Corporate Risk and Crisis Management Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Corporate Risk and Crisis Management Training Certification After completing and passing the Corporate Risk and Crisis Management Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Corporate Risk and Crisis Management Training will equip you with effective skills and abilities and help you explore career paths such as  Risk Manager Crisis Communication Specialist Crisis Management Specialist Module 01: Introduction To Risks And Risk Analysis Introduction to Risks and Risk Analysis 00:31:00 Module 02: Process Of Risk Analysis And Management The Process of Risk Analysis and Management 00:29:00 Module 03: Corporate Of Risk Management Corporate Risk Management 00:34:00 Module 04: Managing Financial Risks Managing Financial Risks 00:54:00 Module 05: Introduction To Crisis And Crisis Management Introduction to Crisis and Crisis Management 00:37:00 Module 06: Crisis Response And Communication Crisis Management Team 01:02:00 Module 07: Incidents Management And Emergency Response Plan Incidents Management and Emergency Response Plan 00:51:00 Module 08: Crisis Management Team Crisis Response and Communication 00:37:00 Module 09: Post Crisis Phase Post Crisis Phase 00:28:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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The Certificate in Corporate Risk and Crisis Management is crucial in the modern world, offering comprehensive knowledge on risk management and crisis response. With increasing uncertainties in global markets, mastering risk management skills is vital for mitigating financial, operational, and reputational risks. The Risk Management course covers essential modules such as Risk Analysis, Financial Risks, and Crisis Management, equipping learners with the ability to handle crises efficiently. In the UK, expertise in risk management opens numerous job opportunities in various sectors, with roles such as Risk Manager or Crisis Response Manager. Salaries for these positions typically range from £40,000 to £70,000 annually, reflecting the high demand for these skills. The risk management sector is experiencing growth, with an estimated increase of 6% annually due to heightened awareness of risk-related challenges. Learning risk management enhances career prospects and provides a strategic advantage in safeguarding organizations against potential crises. With the increasing importance of risk management, professionals in this field are pivotal in ensuring organizational resilience and stability. Key Features This Corporate Risk Management Course includes: CPD Certified Corporate Risk Management Course Developed by Specialist Lifetime Access Course Curriculum Risk Management Module 01: Introduction To Risks And Risk Analysis Module 02: Process Of Risk Analysis And Management Module 03: Corporate Of Risk Management Module 04: Managing Financial Risks Module 05: Introduction To Crisis And Crisis Management Module 06: Crisis Response And Communication Module 07: Incidents Management And Emergency Response Plan Module 08: Crisis Management Team Module 09: Post Crisis Phase Learning Outcomes: Analyze corporate risks using structured methodologies for effective management strategies. Implement crisis response plans with clear communication strategies and protocols. Develop emergency response plans to mitigate incidents in corporate environments. Construct crisis management teams equipped to handle diverse crisis scenarios. Evaluate post-crisis phases for organisational learning and continuous improvement. Manage financial risks within the corporate risk management framework effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Corporate Risk Management And Crisis Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Corporate Risk Management And Crisis Management. Moreover, this course is ideal for: Corporate executives seeking advanced risk management skills. Risk analysts aiming to enhance crisis management competencies. Emergency response professionals transitioning to corporate environments. Finance professionals interested in corporate risk and crisis management. Business consultants looking to broaden their expertise in risk mitigation. Requirements There are no requirements needed to enrol into this Corporate Risk Management And Crisis Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Corporate Risk Management And Crisis Management course. Career path After finishing this Corporate Risk Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Corporate Risk Management are: Risk Manager - £40K to 65K/year. Crisis Management Consultant - £35K to 60K/year. Financial Risk Analyst - £30K to 50K/year. Corporate Safety Manager - £45K to 70K/year. Emergency Response Coordinator - £30K to 55K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

40-in-1 CPD Accredited Bundle| Special Gifts: Free PDF & Transcript Certificate| Updated course materials| Learner Support

Overview The Professional Crisis Management Certificate course provides comprehensive training in various aspects of business management, including operations management, business analysis, strategic analysis, project management, business development, performance management, risk management, quality management, communication skills, human resource management, customer service, and conflict management. Participants will gain the knowledge and skills necessary to effectively manage crises and navigate challenging situations in a professional setting. Learning Outcomes: Master the principles of effective business management. Acquire essential skills in operations management and business analysis. Develop proficiency in strategic analysis and project management. Understand the intricacies of risk management and recovery strategies. Enhance your communication, negotiation, and conflict resolution abilities. Why buy this Professional Crisis Management Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Professional Crisis Management Certificate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals aspiring to excel in crisis management roles. Business managers and leaders seeking to strengthen their skillset. Individuals aiming to transition into crisis management careers. Project managers looking to expand their knowledge. Anyone interested in gaining a comprehensive understanding of business operations. Prerequisites This Professional Crisis Management Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Crisis Manager: £30,000 - £70,000 per year Operations Manager: £30,000 - £60,000 per year Business Analyst: £25,000 - £50,000 per year Project Manager: £30,000 - £70,000 per year Human Resources Manager: £35,000 - £70,000 per year Quality Assurance Manager: £30,000 - £60,000 per year Course Curriculum Module 01: Introduction to Business Management Introduction to Business Management 00:25:00 Module 02: Operations Management Operations Management 00:24:00 Module 03: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:28:00 Module 05: Project Management Project Management 00:19:00 Module 06: Business Development and Succession Planning Business Development and Succession Planning 00:24:00 Module 07- Business Process Management Business Process Management 00:44:00 Module 08: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Management of Cash and Credit Management of Cash and Credit 00:19:00 Module 11: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 12: Quality Management Quality Management 00:21:00 Module 13: Communication Skills Communication Skills 00:25:00 Module 14: Business Environment Business Environment 00:16:00 Module 15: Organisational Skills Organisational Skills 01:16:00 Module 16: Negotiation Techniques Negotiation Techniques 00:16:00 Module 17: Human Resource Management Human Resource Management 00:19:00 Module 18: Motivation and Counselling Motivation and Counselling 00:19:00 Module 19: Customer Service Customer Service 00:16:00 Module 20: Time Management Time Management 00:40:00 Module 21: Conflict Management Conflict Management 00:14:00