Duration 5 Days 30 CPD hours This course is intended for Network engineers and technicians that are working in the enterprise sector. Overview - Describe the factors that led to the development of IPv6 and possible uses of this new IP structure - Describe the structure of the IPv6 address format, how IPv6 interacts with data link layer technologies, and how IPv6 is supported in Cisco IOS Software - Implement IPv6 services and applications - Understand the updates to IPv4 routing protocols needed to support IPv6 topologies - Understand multicast concepts and IPv6 multicast specifics - Evaluate the scenario and desired outcome and identify the best transition mechanism for the situation - Describe security issues, how security for IPv6 is different than for IPv4, and emerging practices for IPv6-enabled networks - Describe the standards bodies that define IPv6 address allocation, in addition to one of the leading IPv6 deployment issuesââ¬'multihoming - Describe the deployment strategies that service providers might consider when deploying IPv6 - Describe case studies for enterprise, service provider, and branch networks This course is a five-day course aimed at providing network engineers and technicians that are working in the enterprise sector with the knowledge and skills that are needed to study and configure Cisco IOS Software IPv6 features. Introduction to IPv6 Explaining the Rationale for IPv6 Evaluating IPv6 Features and Benefits Understanding Market Drivers IPv6 Operations Understanding the IPv6 Addressing Architecture Describing the IPv6 Header Format Enabling IPv6 on Hosts Enabling IPv6 on Cisco Routers Using ICMPv6 and Neighbor Discovery IPv6 Services IPv6 Mobility Describing DNS in an IPv6 Environment Understanding DHCPv6 Operations Understanding QoS Support in an IPv6 Environment Using Cisco IOS Software Features IPv6-Enabled Routing Protocols Routing with RIPng Examining OSPFv3 Examining Integrated IS-IS Examining EIGRP for IPv6 Understanding MP-BGP Configuring IPv6 Policy-Based Routing Configuring FHRP for IPv6 Configuring Route Redistribution IPv6 Multicast Services Implementing Multicast in an IPv6 Network Using IPv6 MLD IPv6 Transition Mechanisms Implementing Dual-Stack Describing IPv6 Tunneling Mechanisms IPv6 Security Configuring IPv6 ACLs Using IPsec, IKE, and VPNs Discussing Security Issues in an IPv6 Transition Environment Understanding IPv6 Security Practices Configuring Cisco IOS Firewall for IPv6 Deploying IPv6 Examining IPv6 Address Allocation Understanding the IPv6 Multihoming Issue Identifying IPv6 Enterprise Deployment Strategies IPv6 and Service Providers Identifying IPv6 Service Provider Deployment Understanding Support for IPv6 in MPLS Understanding 6VPE Understanding IPv6 Broadband Access Services IPv6 Case Studies Planning and Implementing IPv6 in Enterprise Networks Planning and Implementing IPv6 in Service Provider Networks Planning and Implementing IPv6 in Branch Networks Lab Exercises Lab 2-1: Enabling IPv6 on Hosts Lab 2-2: Using Neighbor Discovery Lab 3-1: Using Prefix Delegation Lab 4-1: Routing with OSPFv3 Lab 4-2: Routing with IS-IS Lab 4-3: Routing with EIGRP Lab 4-4: Routing with BGP and MP-BGP Lab 5-1: Multicasting Lab 6-1: Implementing Tunnels for IPv6 Lab 7-1: Configuring Advanced ACLs Lab 7-2: Implementing IPsec and IKE Lab 7-3: Configuring Cisco IOS Firewall Lab 9-1: Configuring 6PE and 6VPE Configuration Files Summary Lab Activity Solutions Teardown and Restoration Additional course details: Nexus Humans Cisco IPv6 Fundamentals, Design and Deployment 3.0 (IP6FD) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco IPv6 Fundamentals, Design and Deployment 3.0 (IP6FD) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
DOG BEHAVIOUR At Cheshire Dog Services, emphasis is placed on modification of the dog’s behaviour through non-coercive and non-aversive methods. While basic training is a component of any behaviour modification program, it is likely you require assistance in devising a course of action that will help you and your dog successfully overcome any problems that arise during your dogs’ lifetime. Plenty of the problem behaviours that dogs’ develop can be a result of an owner’s misunderstanding of their dogs’ behaviour and can make matters worse when responding in an inappropriate way. Harsh methods can deteriorate your relationship with your dog and build distrust on both sides so using aggression to cure aggression does not work. Many nuisance behaviours or aggression problems are often very normal dog behaviours, therefore using harsh or aversive tactics to remove these undesirable actions are unwarranted and only delay in “fixing” the problem in the first place. Helping you understand dog psychology can give you the foundation to a happier life together! Glyn has a diploma (merit pass) in Advanced Canine Behaviour from the esteemed British College of Canine Studies. Are you experiencing problems with your dog such as: Jumping up Object guarding or stealing Aggression to other dogs, children & strangers Over guarding of you or your house Fear / nervousness / anxiety Excessive barking Getting into the car Barking at people or cars Behaviour Modification takes into account: Ensuring the Health & physical wellbeing of your dog. (physical health – diet, rest, exercise, medical illness ) & emotional wellbeing. Setting the dog up for Success – Avoiding putting the dog in a situation where he/she is likely to fail. Desensitisation & Counter Conditioning – presenting less threatening versions of the triggering stimulus & pairing it with things the dog enjoys. Positive Reinforcement / Differential reinforcement of Alternative Behaviour – teaching other skills the dog can do instead of the unwanted behaviour. Please contact us with the behaviour problems you are encountering and we’ll review what’s involved to help you. We would normally like to carry out a visit to your home, discuss the issue on full, meet your dog and set out what we need to do to help you. At this stage, we’ll set out costs involved as I’m sure you can understand that some behavioural issues can take longer to resolve than others. We would normally like to carry out at least one follow up visit and will provide you with a written report too. Please contact us for prices (they vary depending on what’s required)
Overview Understanding Employment Law is crucial in navigating the complex framework of rules and regulations governing the workplace. This course offers comprehensive knowledge, covering key aspects such as employment contracts, employee rights, and workplace discrimination. It's designed to equip learners with a thorough understanding of legal principles that dictate the employer-employee relationship, ensuring compliance and fostering a fair work environment. Delving into modules on the National Minimum Wage, Health & Safety, and Employment Tribunals, this course is an essential resource for grasping the intricacies of Employment Law. Learning Outcomes Gain a foundational understanding of Employment Law, including its basic principles and application. Learn about the legalities involved in the recruitment process and the formulation of employment contracts. Understand the components and significance of an employee handbook and disciplinary procedures. Acquire knowledge about employee rights regarding wages, parental leave, sick pay, and pension schemes. Identify and address issues of discrimination in the workplace and ensure adherence to Health & Safety regulations. Learn about the processes involved in dismissals, grievances, employment tribunals, workplace monitoring, and data protection. Description This course provides a detailed exploration of UK Employment Law, tailored to offer a theoretical perspective on various aspects of the employer-employee relationship. The first segment delves into the fundamentals of Employment Law, setting the stage for more specific discussions on the legal recruitment process and the nuances of employment contracts. The course then transitions to a focus on internal company policies, including the creation of employee handbooks and the execution of disciplinary procedures. A critical aspect of the course is the emphasis on legal compliance concerning wages, with specific attention to the National Minimum Wage and National Living Wage. Continuing, the course addresses sensitive areas such as parental rights, sick pay, and pension schemes, ensuring a comprehensive understanding of employee benefits. It tackles the significant issue of workplace discrimination, providing insights into legal protections and employer responsibilities. Health and safety regulations are also thoroughly examined, emphasizing the importance of a safe working environment. The final modules offer a deep dive into the procedures surrounding dismissals, grievances, and employment tribunals, alongside the critical topic of workplace monitoring and data protection. This holistic approach ensures a well-rounded understanding of Employment Law. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement Upon successful completion of the course, you will be eligible to order a QLS Endorsed HardCopy Certificate titled 'Diploma in Employment Law at QLS Level 5', providing tangible proof of your newly acquired skills. These certificates are not just tokens; they can be a valuable addition to your CV, enhancing your employability and opening doors to a myriad of career opportunities in this field. £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who Is This Course For? Individuals seeking to deepen their knowledge of UK Employment Law. HR professionals aiming to ensure legal compliance in their organizations. Business owners wanting to understand their legal obligations to employees. Legal practitioners specializing in employment and labor law. Students pursuing a career in human resources or legal services. Policy makers and regulators involved in labor law legislation. Requirements The UK Employment Law Level 5 course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of UK Employment Law Level 5, without any fuss. Career Path Human Resources Manager Employment Law Consultant Legal Advisor in Corporations HR Policy Developer Employee Relations Specialist Legal Compliance Officer Labor Law Researcher Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum UK Employment Law (updated version) Module 01: Basics of Employment Law 00:27:00 Module 2: Legal Recruitment Process 00:46:00 Module 3: Employment Contracts 00:29:00 Module 4: Employee Handbook 00:27:00 Module 5: Disciplinary Procedure 00:18:00 Module 6: National Minimum Wage & National Living Wage 00:41:00 Module 7: Parental Rights, Sick Pay & Pension Scheme 00:47:00 Module 8: Discrimination in the Workplace 00:43:00 Module 9: Health & Safety at Work 00:22:00 Module 10: Dismissal, Grievances and Employment Tribunals 00:39:00 Module 11: Workplace Monitoring & Data Protection 00:18:00 Module 01: Basics of Employment Law Basics of Employment Law 00:24:00 Module 02: Legal Recruitment Process Legal Recruitment Process 00:43:00 Module 03: Employment Contracts Employment Contracts 00:25:00 Module 04: Employee Handbook Employee Handbook 00:23:00 Module 05: Disciplinary Procedure Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection Workplace Monitoring & Data Protection 00:15:00 Mock Exam Mock Exam - UK Employment Law 00:20:00 Final Exam Final Exam - UK Employment Law 00:20:00 Assignment Assignment - UK Employment Law 00:00:00 Order Your QLS Certificate Order Your QLS Certificate 00:00:00
Duration 3 Days 18 CPD hours This course is intended for The target audience for the SRE Practitioner course are professionals including: Anyone focused on large-scale service scalability and reliability Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will have learned: Practical view of how to successfully implement a flourishing SRE culture in your organization. The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them. The organizational impact of introducing SRE. Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks. Building security and resilience by design in a distributed, zero-trust environment. How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture? Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage. Why is Platform Engineering so important in building consistency and predictability of SRE culture? Implementing practical Chaos Engineering. Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents. Perspective of why SRE can be considered as the purest implementation of DevOps SRE Execution model Understanding the SRE role and understanding why reliability is everyone's problem. SRE success story learnings This course introduces a range of practices for advancing service reliability engineering through a mixture of automation, organizational ways of working and business alignment. Tailored for those focused on large-scale service scalability and reliability. SRE Anti-patterns Rebranding Ops or DevOps or Dev as SRE Users notice an issue before you do Measuring until my Edge False positives are worse than no alerts Configuration management trap for snowflakes The Dogpile: Mob incident response Point fixing Production Readiness Gatekeeper Fail-Safe really? SLO is a Proxy for Customer Happiness Define SLIs that meaningfully measure the reliability of a service from a user?s perspective Defining System boundaries in a distributed ecosystem for defining correct SLIs Use error budgets to help your team have better discussions and make better data-driven decisions Overall, Reliability is only as good as the weakest link on your service graph Error thresholds when 3rd party services are used Building Secure and Reliable Systems SRE and their role in Building Secure and Reliable systems Design for Changing Architecture Fault tolerant Design Design for Security Design for Resiliency Design for Scalability Design for Performance Design for Reliability Ensuring Data Security and Privacy Full-Stack Observability Modern Apps are Complex & Unpredictable Slow is the new down Pillars of Observability Implementing Synthetic and End user monitoring Observability driven development Distributed Tracing What happens to Monitoring? Instrumenting using Libraries an Agents Platform Engineering and AIOPs Taking a Platform Centric View solves Organizational scalability challenges such as fragmentation, inconsistency and unpredictability. How do you use AIOps to improve Resiliency How can DataOps help you in the journey A simple recipe to implement AIOps Indicative measurement of AIOps SRE & Incident Response Management SRE Key Responsibilities towards incident response DevOps & SRE and ITIL OODA and SRE Incident Response Closed Loop Remediation and the Advantages Swarming ? Food for Thought AI/ML for better incident management Chaos Engineering Navigating Complexity Chaos Engineering Defined Quick Facts about Chaos Engineering Chaos Monkey Origin Story Who is adopting Chaos Engineering Myths of Chaos Chaos Engineering Experiments GameDay Exercises Security Chaos Engineering Chaos Engineering Resources SRE is the Purest form of DevOps Key Principles of SRE SREs help increase Reliability across the product spectrum Metrics for Success Selection of Target areas SRE Execution Model Culture and Behavioral Skills are key SRE Case study Post-class assignments/exercises Non-abstract Large Scale Design (after Day 1) Engineering Instrumentation- Instrumenting Gremlin (after Day 2)
Depression Awareness Approved Online Training
Do you want to improve your knowledge of animal behaviour? With the Animal Behaviour and Psychology course, you may pick the brains of industry experts. Joining this animal psychology course will provide you access to a well-prepared curriculum as well as opportunities to enhance your career in Animal Behaviour. The bundle provides the core information required to analyse animal activities correctly and how they react to their surroundings. Our Animal Behaviour and Psychology course will offer you good certification for animal welfare or protection tasks. It will ensure that you are considered for meaningful employment in an animal shelter, conservation area, or training centre. Courses included in this Animal Behaviour and Psychology Complete Bundle are: Course 01: Animal Behaviour and Psychology Level 2 Course 02: Online Dog Training, Dog Health and Behaviour - Level 3 Course 03: Horse Care and Stable Management Course 04: Cat Behaviour and Healthcare Diploma Course 05: Veterinary Assistant Diploma Course 06: Dog Training - Natural Remedies for Health & Dog Training Course 07: Training for Puppies Course 08: Dog Training - Stop Dog Barking Course 09: Pet Business Course Course 10: Coronavirus (COVID-19) Awareness Course 11: Time Management Skills You Will Gain: After completing the bundle, you will be able to enrich your knowledge on- Understand animal psychology, food habits and behavioural patterns Learn how to deal with horses, dogs, cats, rabbits and other pet animals Develop horse care and management skills - know how to control a horse Acquire the knowledge to take proper care of dogs, horses, cats etc. Know your responsibilities as an animal carer and ultimate trainer Learn the way to communicate and better understand animal behaviour Provide dog training - be a puppy trainer, stop dog barking, etc. Understand the food and nutrition facts for domestic and exotic animals Gain career insights on animal care and pet business - start your own business How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. The bundle deliver the fundamental knowledge needed to successfully analyse the actions of animals and how they react to the environment around them. Our Animal Behaviour and Psychology course will provide excellent certification for roles involving animal welfare or protection and guarantee you consideration for meaningful work in an animal shelter, conservation area, or training centre. This course is divided into multiple modules, each covering a different aspect of animal behaviour. Starting with their basic animal health and nutrition to animal psychology. With this unique course, students can gain in-depth information on everything relevant to animal behaviour. Curriculum: Course 01: Animal Behaviour and Psychology Level 2 Module 01 Introduction to The Care and Animal Welfare of All Species Module 02 Basic Animal Health & Nutrition Module 03 Hygiene and First Aid for Animal Module 04 Getting to know the Dogs & Puppies Module 05 Getting to know the Kittens and Cats Module 06 Learning about Horses Module 07 Learning about Birds Module 08 Specific Information on Rabbits & Guinea-Pigs Module 09 Specific Information on Ornamental Fish Module 10 Specific Information on Reptiles Module 11 Animal Psychology Course 02: Online Dog Training, Dog Health and Behaviour - Level 3 Module 01: The Proof Is In The Pudding Module 02: Here's What You'll Get From This Course Module 03: Feeding Time - Aggression and Stealing Food Module 04: The Right Way To Greet A Dog And Stop Jumping Up Module 05: Separation Anxiety Module 06: Dog Language - What They're Really Saying! Module 07:The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Module 08: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Module 09: Dog Training Consultations With Clients Course 03: Horse Care and Stable Management Module 01: Introduction to Stable Management Module 02: Environment Module 03: Diet Module 04: The Healthy Horse Module 05: Nursing the Sick Horse Module 06: Tethering Module 07: Plants Poisonous to Horses Module 08: Zoonotic and Notifiable Diseases Module 09: Pre-purchase Vetting Module 10: Yard Work and Riding Out Module 11: Health and Safety Module 12: Manure Management Module 13: Travelling Horses Course 04: Cat Behaviour and Healthcare Diploma Introduction Cat Behavior Issue Module 1: Scratching Behavior Module 2: Interact Aggression Module 3: Attention Seeking Behavior Module 4: Petting Induced Aggression Module 5: Redirected Aggression Module 6: Separation Anxiety Module 7: Obsessive-Compulsive Disorder (OCD) Module 8: Urine Marking Module 9: Excessive Vocalisation Module 10: Spilling Water Module 11: Destructive Chewing Module 12: Fear in Cats Module 13: Play Aggression Cat Health Problem Module 1: Seizures Module 2: Obesity Module 3: Hearing Loss Module 4: Feline Cognitive Dysfunction (FCD) / Memory Loss Module 5: Urinary Incontinence Module 6: Arthritis / Joint Pain Module 7: Vision Loss Module 8: Diabetes Module 9: Cancer Module 10: Dental Diseases Module 11: Fatty Liver Disease Module 12: Heart Diseases Module 13: Hyperthyroidism Module 14: Kidney Diseases Module 15: Lactose Intolerance Module 16: Feline Distemper Disease (Vaccination) Module 17: Rabies Conclusion: Ways to Boost Immunity of your Cat Course 05: Veterinary Assistant Diploma Module 01: The Development of Veterinary Medicine Module 02: Naming And Classifying Animals Module 03: The Cell Module 04: Tissues Module 05: Connective Tissue Module 06: Muscle Tissue and Nervous Tissue Module 07: Tissue Healing And Repair Module 08: The Skin Module 09: Bone Module 10: The Skeleton Module 11: Describing Disease Occurrence Module 12: Cardiovascular System Module 13: Respiratory System and Lymphatic System Module 14: The Gut and Digestion Module 15: Urinary System and Reproductive System Module 16: Nervous System, Senses and Endocrine System Module 17: Nutrients Module 18: Metabolism Course 06: Dog Training - Natural Remedies for Health & Dog Training Meet Me And 'The Boys' This Is Where It All Started... This Is What You'll Get From This Course Important - Please Read This The Power Of Herbs - Top 10 Herbs For Dogs Homeopathic Remedies For Dogs Aromatherapy Remedies For Dogs Bach Flowers For Dogs Additional Goodies For Dogs Natural First Aid Kit For Dogs Finding A Local Homeopathic/Holistic Vet Near You Course 07: Training for Puppies Module 01: The Proof Is In The Pudding - This Is What People Say Module 02: Here's What You'll Get From This Course Module 03: How To Choose The Right Puppy For You And Getting Ready To Bring Them Home Module 04: The 4 Top Puppy Problems Answered Module 05: More Puppy Questions Answered Course 08: Dog Training - Stop Dog Barking The Proof Is In The Pudding - This Is What People Say Here's What You'll Get From This Course Front Door Barking Back Garden/Yard Barking Barking At Cats When Out Or In The Back Garden/Yard Dogs Who Bark At And Are Fearful Of Men (Or Women) Do You Need Help With Other Unwanted Behaviors? This Will Help. Course 09: Pet Business Course Module 01: Introduction Module 02: Legal Requirements Module 03: Running Your Own Business Module 04: Marketing Module 05: Setting Your Prices Module 06: Business Costs Module 07: Forms & Record Keeping Module 08: Pre-Service Visit Module 09: Difficulties & Challenges Course 10: Coronavirus (COVID-19) Awareness Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnosis and Treatment Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Course 11: Time Management Module 01: Identifying Goals Module 02: Effective Energy Distribution Module 03: Working with Your Personal Style Module 04: Building Your Toolbox Module 05: Establishing Your Action Plan CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Animals Behaviour and Psychology course is suitable for: Individuals who are interested in learning about animal behaviour and psychology Animal lovers and animal welfare advocates who want to understand how animals think, feel, and behave Professionals who work with animals, such as zookeepers, animal trainers, and pet groomers Veterinarians, veterinary nurses, and animal welfare officers Individuals who are interested in pursuing a career in animal behaviour and psychology Students who are studying biology, zoology, veterinary medicine, or a related field Pet owners who want to understand more about their pet's behaviour and improve their relationship with their pet Requirements This Animal Behaviour and Psychology course has been designed to be fully compatible with tablets and smartphones. Career path Animal Care Worker (£14,000 to £24,000) Animal Technician (£17,000 to £28,000) Veterinary Physiotherapist (£24,000 to £48,000) Vet (£30,000 to £50,000) RSPCA Inspector (£19,250 to £30,000) Certificates Certificate of completion Digital certificate - Included
Unlock Your Full Potential with Our Office Skills for Customer Success Course! Acquire the essential skills that employers are looking for in today's competitive employment market. Our course covers every aspect you need to succeed in today's work environment, from understanding the Microsoft Office Suite to strengthening your organisational skills. This Office Skills Bundle is an invaluable asset for any professional looking to hone their abilities. By completing this course, one will gain an in-depth understanding of the fundamentals, allowing them to conduct business quickly and efficiently. Linked Topics: Office Administration Organisational skills Effective customer management skills Professional communication and correspondence skills Microsoft Office Suite Along with organisational skills, this learning experience provides insight into handling everyday customer service tasks such as responding to emails, writing reports, making phone calls, and dealing with demanding customers. Learners can acquire the skills required for success through practical exercises, case studies, and real-world scenarios. Additionally, those who complete the course will walk away equipped with the knowledge needed to effectively utilise all the tools available in a modern office setting - from document management software to virtual communication systems. With these newly acquired capabilities, graduates are sure to maximise their productivity and create positive experiences for every client they interact with. What you will discover are the following: Understanding of customer service principles and practices. Strengthen your time-management, organisational & business communication skills. Gain the skills to be a first-class Administrator. Ability to handle difficult customer situations with patience and professionalism. Understand the principles of quality customer service. Knowledge of conflict resolution and problem-solving techniques. Ability to use office technology and software to assist customers. Learn the essentials of using formulas and functions. Acknowledging data privacy and security regulations. Know customer service metrics and reporting. Ability to provide accurate information and follow up with customers. Benefits of studying Office Skills for Customer Service: 24/7 access to the course for 12 months Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Improve your chance of gaining professional skills and better-earning potential. Designed and delivered by industry professionals, this course provides an engaging course of study through modules taught with videos, practical exercises, online study materials and assessments. You will develop your understanding of best office administration and customer service practice, including role-specific skills in verbal and nonverbal communication, creating an office procedure guide, CRM and telephone etiquette. You also improve your IT skills with units on Microsoft Excel, Word and PowerPoint. Course Design This course is designed with the following modules: Admin Support Getting Started Getting Organized (I) Getting Organized (II) Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills Non-Verbal Communication Skills Empowering Yourself The Team of Two Taking Care of Yourself Wrapping Up Administrative Management Getting Started Why Your Office Needs Administrative Procedures Gathering the Right Tools Identifying Procedures to Include Top Five Procedures to Record What to Include in Your Binder (I) What to Include in Your Binder (II) Organising Your Binder What Not to Include in the Procedure Guide Share Office Procedure Guide Successfully Executing the Guide Wrapping Up Organisational Skills Getting Started Remove the Clutter Prioritize Scheduling Your Time To Do Lists Paper and Paperless Storage Organisations in Your Work Area Tools to Fight Procrastination Organising Your Inbox Avoid the Causes of Disorganization Discipline is the Key to Stay Organized Wrapping Up Customer Relations and Dealings Getting Started The Right Attitude Starts with You Stress Management (Internal Stressors) Stress Management (External Stressors) Transactional Analysis Why are Some Customers Difficult Dealing with the Customer Over the Phone Dealing with the Customer In Person Sensitivity in Dealing with Customers Scenarios of Dealing with a Difficult Customer Following up With a Customer Once You Have Addressed Their Issue Wrapping Up Telephone Etiquette Getting Started Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Handling Voicemail Messages Methods of Training Employees Correcting Poor Telephone Etiquette Wrapping Up Customer Relationship Management Customer Relationship Management What CRM Is and Who It Serves Checklist for Success Requirement-Driven Product Selection Considerations in Tool Selection Strategies for Customer Retention Building the Future Homegrown vs. Application Service Provider Evaluating and Reviewing Your Program The Development Team Microsoft Office Word Getting Started Opening Working with the Interface Your First Document Basic Editing Tasks Basic Formatting Tasks Formatting Paragraphs Advanced Formatting Tasks Working with Styles Formatting the Page Sharing Your Document Wrapping Up Microsoft Office Powerpoint Getting Started Opening PowerPoint Working with the Interface Your First Presentation Working with Text Formatting Text and Paragraphs Adding Pictures Advanced Formatting Tasks Working with Transitions and Animations Setting Up Your Slide Show Showtime! Wrapping Up Microsoft Office Excel Getting Started Opening Excel Working with the Interface Your First Worksheet Viewing Excel Data Building Formulas Using Excel Functions Using Quick Analysis Formatting Your Data Using Styles, Themes, and Effects Printing and Sharing Your Workbook Wrapping Up How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office skills training is ideal for the following: Customer service representatives and call centre agents who want to improve their communication and office skills. Individuals seeking employment in customer service seek recognition for their skills and knowledge. Employers and managers who want to provide training and development opportunities for their customer service staff. Small business owners who want to improve the quality of customer service provided by their employees. Anyone who wants to enhance their communication skills, organisational skills, and general proficiency in office-based customer service roles. Requirements This Office Skills bundle has no formal requirements. Career path After completing this office skills bundle you can explore the following career, Office Administrator Administration Assistant Front Office Manager Office Coordinator Office Assistant Compliance Administrator Explore each role to earn up to £14,000 to £28,000 per annum.
** 13-in-1 Data Analysis Bundle ** Unleash Your Full Data Analysis Potential with Our Comprehensive Bundle! Are you ready to elevate your data analysis skills to a whole new level? Look no further! Our Data Analysis Bundle is the ultimate solution you've been searching for. In today's data-driven world, being proficient in a single aspect of data analysis is just not enough. That's why we've carefully curated a bundle of courses that complement each other seamlessly, creating a holistic and powerful learning experience. The Data Analysis Bundle includes the following courses: Diploma in Data Analytics with Tableau Data Analytics Google Data Studio: Data Analytics Big Data Analytics with PySpark Power BI and MongoDB Big Data Analytics with PySpark Tableau Desktop and MongoDB Learn MySQL from Scratch for Data Science and Analytics SQL for Data Science, Data Analytics and Data Visualization Data Analysis In Excel Diploma in Data Analysis Fundamentals Business Data Analysis Data Science & Machine Learning with Python R Programming for Data Science Learn Python, JavaScript, and Microsoft SQL for Data science Course Significant Points: Quality Licence Scheme Endorsed CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Covers to Explore Multiple Job Positions How is the course assessed? To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed and CPD-accredited certificates. After passing the assignment exam, you will be able to apply for a certificate. Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assures the Data Analysis with Excel course training and learning activities are relevant, reliable, and up to date. **Enrol Today and Unleash Your Full Data Analysis Potential!** The Data Analysis Bundle is a comprehensive collection of courses designed to equip individuals with the skills and knowledge necessary for a successful career in data analysis. From foundational concepts to advanced techniques and tools, this bundle covers a wide range of topics in the field of data analysis. Whether you're a beginner looking to get started or a professional seeking to enhance your skills, these courses provide a well-rounded education in data analysis. **Diploma in Data Analytics with Tableau** Introduction To The Course Project 1: Discount Mart (Sales And Profit Analytics) Project 2: Green Destinations (HR Analytics) Project 3: Superstore (Sales Agent Tracker) Northwind Trade (Shipping Analytics) Project 5: Tesla (Stock Price Analytics) Bonus: Introduction To Database Concepts Tableau Stories **Data Analytics** Introduction To The World Of Data Basics Of Data Analytics Statistics For Data Analytics Actions Taken In The Data Analysis Process Gathering The Right Information Storing Data Data Mining Excel For Data Analytics Tools For Data Analytics Data-Analytic Thinking Data Visualisation That Clearly Describes Insights Data Visualisation Tools **Google Data Studio: Data Analytics** Introduction Google Sheets Google Data Studio **Big Data Analytics with PySpark Tableau Desktop and MongoDB** Introduction Setup And Installations Data Processing With PySpark And MongoDB Machine Learning With PySpark And MLlib Creating The Data Pipeline Scripts Tableau Data Visualization Source Code **Learn MySQL from Scratch for Data Science and Analytics** Getting Started SQL Server Setting Up SQL Database Basics SQL DML (Data Manipulation Language) SQL DDL (Data Definition Language) SQL DCL (Data Control Language) SQL Statement Basic Filtering Data Rows Aggregate Functions For Data Analysis SQL Data Analyticstatements SQL Group By Statement JOINS SQL Constraints Views Advanced SQL Functions SQL Stored Procedures Import & Export Data Backup And Restore Database **Data Analysis In Excel** Modifying A Worksheet Working With Lists Analyzing Data Visualizing Data With Charts Using PivotTables And PivotCharts Working With Multiple Worksheets And Workbooks Using Lookup Functions And Formula Auditing Automating Workbook Functionality Creating Sparklines And Mapping Data Forecasting Data **Diploma in Data Analysis Fundamentals** Introduction Agenda And Principles Of Process Management The Voice Of The Process Working As One Team For Improvement Exercise: The Voice Of The Customer Tools For Data Analysis The Pareto Chart The Histogram The Run Chart Exercise: Presenting Performance Data Understanding Variation The Control Chart Control Chart Example Control Chart Special Cases Interpreting The Control Chart Control Chart Exercise Strategies To Deal With Variation Using Data To Drive Improvement A Structure For Performance Measurement Data Analysis Exercise Course Project Test Your Understanding **Business Data Analysis** Introduction To Business Analysis Business Environment Business Processes Business Analysis Planning And Monitoring Strategic Analysis And Product Scope Solution Evaluation Investigation Techniques Ratio Analysis Stakeholder Analysis And Management Process Improvement With Gap Analysis Documenting And Managing Requirements Business Development And Succession Planning Planning & Forecasting Operations Business Writing Skills **Data Science & Machine Learning with Python** Course Overview & Table Of Contents Introduction To Machine Learning System And Environment Preparation Learn Basics Of Python - Assignment FunctionsData StructuresNumPy ArrayNumPy DataNumPy ArithmeticLearn Basics Of Matplotlib Learn Basics Of Pandas Understanding The CSV Data File Load And Read CSV Data File Using Python Standard Library Using NumPyUsing Pandas Dataset Summary - Peek, Dimensions And Data Types Class Distribution And Data SummaryExplaining CorrelationExplaining Skewness - Gaussian And Normal Curve Dataset Visualization - Using Histograms Dataset Visualization - Using Density Plots Dataset Visualization - Box And Whisker Plots Multivariate Dataset Visualization - Correlation Plots Multivariate Dataset Visualization - Scatter Plots Data Preparation (Pre-Processing) - Introduction Re-Scaling DataStandardizing DataNormalizing DataBinarizing Data Feature Selection - Introduction Uni-Variate PartRecursive Feature EliminationPrincipal Component Analysis (PCA)Feature Importance Refresher Session - The Mechanism Of Re-Sampling, Training And Testing Algorithm Evaluation Techniques - Introduction Train And Test SetK-Fold Cross ValidationLeave One Out Cross ValidationRepeated Random Test-Train Splits Algorithm Evaluation Metrics - Introduction Classification AccuracyLog LossArea Under ROC CurveConfusion MatrixClassification ReportMean Absolute Error - Dataset IntroductionMean Absolute ErrorMean Square ErrorR Squared Classification Algorithm Spot Check - Logistic Regression Linear Discriminant AnalysisK-Nearest NeighborsNaive BayesCARTSupport Vector Machines Regression Algorithm Spot Check - Linear Regression Ridge RegressionLasso Linear RegressionElastic Net RegressionK-Nearest NeighborsCARTSupport Vector Machines (SVM) Compare Algorithms Pipelines Performance Improvement: Ensembles - Voting BaggingBoosting Performance Improvement: Parameter Tuning Using Grid Search Performance Improvement: Parameter Tuning Using Random Search Export, Save And Load Machine Learning Models : Pickle Export, Save And Load Machine Learning Models : Joblib Finalizing A Model - Introduction And Steps Finalizing A Classification Model - The Pima Indian Diabetes Dataset Quick Session: Imbalanced Data Set - Issue Overview And Steps Iris Dataset : Finalizing Multi-Class Dataset Finalizing A Regression Model - The Boston Housing Price Dataset Real-Time Predictions: Using The Pima Indian Diabetes Classification Model Real-Time Predictions: Using Iris Flowers Multi-Class Classification Dataset Real-Time Predictions: Using The Boston Housing Regression Model **R Programming for Data Science** Data Science Overview R And RStudio Introduction To Basics Vectors Matrices Factors Data Frames Lists Relational Operators Logical Operators Conditional Statements Loops Functions R Packages The Apply Family - Lapply The Apply Family - Sapply & Vapply Useful Functions Regular Expressions Dates And Times Getting And Cleaning Data Plotting Data In R Data Manipulation With Dplyr **Learn Python, JavaScript, and Microsoft SQL for Data science** JavaScript Introduction JavaScript Basics JavaScript Operators JavaScript Conditional Statements JavaScript Control Flow Statements JavaScript Functions JavaScript Error Handling JavaScript Client-Side Validations Python Introduction Python Basic Python Strings Python Operators Python Data Structures Python Conditional Statements Python Control Flow Statements Python Core Games Python Functions Python Args, KW Args For Data Science Python Project Python Object Oriented Programming [OOPs] Python Methods Python Class And Objects Python Inheritance And Polymorphism Python Encapsulation And Abstraction Python OOPs Games Python Modules And Packages Python Error Handling Microsoft SQL[MS] Introduction MS SQL Statements MS SQL Filtering Data MS SQL Functions MS SQL Joins MS SQL Advanced Commands MS SQL Structure And Keys MS SQL Queries MS SQL Structure Queries MS SQL Constraints MS SQL Backup And Restore CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Data Analysis course is ideal for: Professionals working in fields such as finance, business, and healthcare who need to analyse data and make decisions based on their findings. Students and researchers who want to develop their skills in data analysis and visualisation using Excel. Individuals who are looking to pursue a career in data analysis and want to gain a foundational understanding of Excel and its capabilities. Business owners and entrepreneurs who want to learn how to use Excel to analyse and interpret data for their own businesses. Anyone who wants to improve their data analysis skills for personal or professional purposes and gain proficiency in Excel as a tool for data analysis. Requirements There are no specific prerequisites to enrol in Data analysis course. Anyone and everyone can take this course. Career path The course will assist you in establishing a solid understanding of data analysis. After the course, you will be able to explore career options such as: Data Analyst (Average annual salary £35,000) Research Analyst (Average annual salary £28,552) Business Analyst (Average annual salary £42,618) Risk Analyst (Average annual salary £41,340) Financial Analyst (Average annual salary £50,300)
CITB HEALTH AND SAFETY AWARENESS COURSE The 1 Day CITB Health and Safety Awareness course is for those who have entered, or are about to enter the construction and civil engineering industry as a member of the workforce, to help them understand the potential hazards that they face at work on site. The Site Safety Plus 1 day CITB health and safety awareness course provides a practical summary of safety, welfare and environmental issues identifying individual responsibilities for looking after themselves and others, what the employers duties are and what should be done if they think anyones safety and health is being put at risk. The aims and objectives of the CITB health and safety awareness course are to ensure that individual responsibilities are understood: why they are carrying out their identified duties what is expected of them to ensure that they contribute to the safety of the workplace To ensure that the end of the CITB health and safety in construction course delegates will be able to: understand the need to prevent accidents have an understanding of the law identify how their role fits into the control and management of the site understand the need for risk assessments and method statements appreciate the need to perform safely and to stop and ask for advice if not sure feel obliged to report unsafe acts to prevent an accident IMPORTANT INFORMATION Photographic I.D. is required for all delegates Written parental consent is required for all delegates under 18 years of age Failure to provide this on the first day of the course is likely to result in the delegate not being allowed to attend or complete the training.