9780 Courses

Deal Price is Active; Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Business and Admin Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Business and Admin course are broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Business and Admin course provide students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Business and Admin Course? Opportunity to earn a certificate accredited by CPD after completing course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of Business and Admin course: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Business and Admin Course Right for You? Anyone interested in learning more about this subject should take this course. This Business and Admin will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Business and Admin program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Business and Admin course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! If you are a parent-to-be or considering a career in midwifery, this course will launch you into the world of midwifery, pregnancy and childbirth. You will explore the role of a midwife working with pregnant women and their families during the pregnancy period, labour and birth. Also following birth, learn how to support the woman in her new role as a mother. The advanced audiovisual materials have been designed to guide you through the steps of Midwifery, Maternity Care & pregnancy and assist you with prenatal & postnatal medical care, counselling and offering support, as well as in preparing families for parenthood. Further, in the Introduction to Midwifery Certificate course, you'll develop the ability to recognise various possible infections in newborns and how to take the necessary steps. Learn how to help pregnant women & new mothers with proper nutrition & diet and also assist them in feeding their infants by gaining expertise with our online course on Introduction to Midwifery Certificate. This Introduction to Midwifery Certificate training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! What Will You Learn From This Introduction to Midwifery Certificate Programme? Discover midwifery career options in today's UK and comparison of this management & education among several countries Roles of a midwife while working in health and inequality including planning diets and pain management during labour Ability to diagnose pregnant women's health conditions and provide antenatal care Risks & side effects in induction of labour and determining the expected date of delivery The postnatal examination processes of the newborn baby & new mother Effective interpersonal skills to advise new mothers on postnatal exercise, newborn nutrition, parent consultation and family planning A clear understanding of stillbirth, neonatal death and miscarriage also caring for bereaved mothers The role of midwifery in feeding infants assisting mothers in breastfeeding, artificial feeding, and parental mental health Recognise the signs and symptoms of infection in newborns, such as infectious diarrhoea and gastroenteritis, hepatitis B virus, HIV etc How to take care of women with diabetes, heart disease and kidney disease including CAM administration and medicines management Why Prefer This Midwifery & Maternity Care Course? Midwifery & Maternity Care certificate accredited by CPDQS Get instant access to this Midwifery & Maternity Care Training course. Learn Midwifery & Maternity Care from anywhere in the world Midwifery & Maternity Care Training is affordable and simple to understand Midwifery & Maternity Care Training is an entirely online, interactive lesson with voiceover audio Lifetime access to the Midwifery & Maternity Care Training course materials Midwifery & Maternity Care Training comes with 24/7 tutor support Free assessments are available with Midwifery & Maternity Care Training Get a free student ID card! (£10 postal charge will be applicable for international delivery) with Midwifery & Maternity Care Training Take a step toward a brighter future! *** Course Curriculum of Midwifery & Maternity Care*** Module 1: Definition and Origin of Midwifery Module 2: Midwifery as a Career Option Module 3: Midwifery Management and Education Module 4: Midwives' Role in Health and Inequality Module 5: Social, Cultural and Spiritual Context of Childbearing Module 6: Antenatal Care and Screening Module 7: Midwifery Support in Labour: Intrapartum Care Module 8: Induction of labour Module 9: Postnatal Care Module 10: Nurture and Nature: The Healthy Newborn Module 11: Stillbirth, Neonatal Death and Bereavement Module 12: Infant feeding Module 13: Newborn Infection Module 14: Home Birth Module 15: Complementary and Alternative Medicines Applied to Maternity Care Module 16: Pharmacology and Medicines Management Module 17: Bleeding in Pregnancy Module 18: Medical Disorders of Pregnancy Module 19: Pre-term Labour Module 20: Twins and higher-order births Module 21: Care During the Third Stage of Labour Module 22: Terminology and Abbreviations Module 23: Perinatal mental health Module 24: Supporting a Healthy Pregnancy Module 25: Contraception and family planning Module 26: Effective Communication Module 27: Ethics Assessment Process of Midwifery & Maternity Care Once you have completed all the modules in the Introduction to Midwifery Certificate course, you can assess your skills and knowledge with an optional assignment. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Introduction to Midwifery Certificate course. This course is open to everybody. Disclaimer: Please note the completion of this course does not result in a degree or allow participants to practice professionally. Requirements You will not need any prior background or expertise to enrol in this Midwifery & Maternity Care course. Career path After completing this Introduction to Midwifery Certificate Programme you are to start your career or begin the next phase of your career. Midwife Maternity Care Assistant Neonatal Nurse Medical Staff Maternity Support Worker Health Visitor & more. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Looking for a fun way to train your dog and want to build a stronger bond with your dog through playtime? Dog Agility Training - is the ideal solution. Or, maybe you love dog agility sports and want to participate in them. Then this is the perfect opportunity for you! Learn new ways to improve your expertise in dog training and enjoy the time spent with your pets by enroliing in this dog agility course. This Diploma in Dog Agility at QLS Level 4 is endorsed by The Quality Licence Scheme and accredited by CPDQSto make your skill development & career progression more accessible than ever! The Dog Agility course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your Dog Agility skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Dog Agility course. This Dog Agility training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Dog Agility course today - gear up with the essential skills to set yourself up for excellence! What Will You Learn from This Course: Fundamentals of dogs agility and keeping your dog fit through various sports like flyball, dock diving, etc How to choose the perfect breed for dog agility training Different dog training tricks to strengthen the bond with your new dog or puppy Utilise custom-built games & exercises to more effectively teach & communicate with dogs Understand dog language and know what dogs are saying Ability to train dogs to obey your commands & instructions Obstacles training routines like tunnels, broad jump, tire jump Designing courses for dog agility sports Health conditions through dog behaviour & how to prevent injury Injury diagnosis, recovery process & medication Taking part in dog agility competitions Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Get An Additional Course As A Gift! Dog Training *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 01: Introduction Module 02: What to Know Before Starting? Module 03: Understanding Dogs' Behaviour, Responses and Communication Module 04: Basic Physical Training Module 05: Obstacle Training 1 (Contact Obstacle) Module 06: Obstacle Training 2 (Tunnels and Jumps) Module 07: Flatwork and Course Design Module 08: Agility and Health Module 09: About Competitions Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Dog Agility at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our course is appropriate both for complete beginners and those with more knowledge of dog behaviour. This online Dog Agility program is ideal for people who are interested in dog training and want to communicate with their dogs properly. The Online course from Academy for Health & Fitness is suitable for everyone. There are no specific entry requirements, and you can access this course materials from anywhere in the world. You should enrol in this course if you: Wish to gain a better. Already working in this field and want to learn more. Is a student pursuing a relevant field of study? Looking for a job in the Dog Training industry. Career path Dog Sitter Pet Dog Trainer Service Dog Trainer Dog Groomer Animal Attendant Veterinarian Vet Tech or Veterinary Assistant Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Dog Agility at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Dog Agility at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the Dog Agility course, you need to order to receive aCertificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Is becoming an air cabin crew your desired job? Then becoming an air cabin crew could be the perfect job for you! But how do you go about turning your concept into a reality? Obtaining a job on an air cabin crew is challenging, with just approximately 5% of candidates worldwide successful. This Diploma in Cabin Crew Training at QLS Level 6 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! We will lead you through the entire process of becoming an air cabin crew member. This air cabin crew course is ideal for beginners or intermediate students interested in working as cabin crew. You will understand the steps to reach the sky regardless of your background, whether you are a student, a writer, or a sportsperson with an interest in aviation. By the end of the air cabin crew course, you will be able to: Discover the many types of cabin crews and airlines. Understand the policies and organisations that govern cabin workers. Understand the advantages and disadvantages of a travel career. Prepare for interviews and training for cabin crew. Discover the layout of all commercial planes. Be flexible in the face of changing circumstances. Understand the primary tasks and responsibilities of cabin crew members. Capability to react in an emergency. Why Prefer This Air Cabin Crew Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Working as an air cabin crew member for a major airline is both exciting and challenging. Aside from flying to exotic locales, the job entails a high level of responsibility and specialism to ensure passenger safety and comfort in compliance with industry standards. This course is ideal for young professionals looking to get into the sector, as it introduces the skills and responsibilities required by the world's largest airlines. *** Curriculum Breakdown *** Here is the curriculum breakdown of this air cabin crew course: Module 01: Introduction Module 02: Understanding Different Types of Airlines Module 03: Role of Regulatory Bodies and Trade Associations Module 04: Things to Know about a Cabin Crew Life Module 05: Advantages and Disadvantages of a Cabin Crew Career Module 06: Recruitment Preparation for Pursuing a Cabin Crew Career Module 07: Cabin Crew Interview Formats Module 08: Training Procedures Module 09: Aviation Abbreviation and Airport Codes Module 10: The Layout of a Commercial Aircraft Module 11: Cabin Familiarisation for a Cabin Crew Module 12: Departments of Airlines and their Interconnection with Cabin Crew Module 13: Knowledge of Currencies, 24-Hour Clock, and Phonetic Alphabet Module 14: Basic Knowledge of Weather Regarding Aviation Module 15: Duties of a Cabin Crew Module 16: Communication with the Passenger Module 17: Aircraft Galley Module 18: Emergency Evacuation System Module 19: Tackling the Event of a Fire Module 20: Medical First Aid Module 21: Personal Grooming of Cabin Crew Module 22: Cabin Crew Fatigue Management Module 23: Crew Resource Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Cabin Crew Training at QLS Level 6 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is dedicated to the following: Candidates attending Aviation Institutes. Looking for a new job. Attracted to the Air Hostess, Flight Attendant Position. Anyone Interested in a Career in the Aviation Industry. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Career path Understanding Cabin Crew will provide you with a competitive advantage and open the door to a variety of professional prospects. One can develop into: Cabin Crew Flight Attendant Air Host / Hostess Crew Controller Senior or Junior Cabin Crew Member In the UK, the average salary of these professions ranges from £15,000 to £30,000. Certificates Certificate of completion Digital certificate - £10 Diploma in Cabin Crew Training at QLS Level 6 Hard copy certificate - £129 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Cabin Crew Training at QLS Level 6, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 129 GBP inside the UK 139 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Are you looking to improve your current abilities or make a career move? Our unique Junior Administrator Course might help you get there! Expand your expertise with high-quality training - study the Junior Administrator and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Junior Administrator course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Junior Administrator course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Junior Administrator course and take a step toward a brighter future! Why Prefer this Junior Administrator Course? Opportunity to earn a certificate accredited by CPD Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** ***Junior Administrator*** Module 1: Introduction to Office Administration Module 2: Skills of an Effective Administrator Module 3: Business Etiquette Module 4: Business Telephone Skills Module 5: Representing Your Boss and Company Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10:Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this Junior Administrator course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Junior Administrator course allows you to study at your own speed and grow a quality skillset. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

According to a report in 2019, over 35 million people worldwide suffer from substance abuse disorders, yet only 1 in 7 people receive treatment. In the UK, the NHS spends approximately £500 million each year on the treatment of drug abuse. Drug addiction counsellors are in high demand because of this and are essential to the recovery process. The course provides learners with a comprehensive understanding of substance misuse and its effects on mental health. It explores the reasons behind substance misuse, patterns of behaviour in substance addiction, models of care in dual diagnosis, and much more. You will learn about the history of dual diagnosis and the terms associated with dual diagnosis and mental health, as well as the process for assessing and diagnosing patients. Taking you step-by-step through common drugs and their effects, you will gain a deeper understanding of why people abuse and misuse drugs, and how to support them through their recovery. This Level 2 Dual Diagnosis course will equip you with both practical and theoretical knowledge that can be applied within a counselling framework. Key topics to be covered by Level 2 Dual Diagnosis The Definition and history of Dual Diagnosis Terms Associated with Dual Diagnosis Assessment and Diagnosis of Patients Drug Abuse and its Effects on Mental Health The Difference Between Drug Abuse and Misuse The Reasons Behind Substance Misuse The Patterns of Substance Use An introduction to Commonly Used Illegal Drugs An Overview of Mental Health Disorders Models of Care and Dual Diagnosis Our exclusive Level 2 Dual Diagnosis follows an advanced curriculum with topics broken down into a total of 10 scaled-down modules for your ease of self-paced learning. These modules will assist you in grasping the basics and leading you to the steps of getting a comprehensive understanding of all aspects of the Level 2 Dual Diagnosis. The course materials designed by experts are easily accessible 24/7 by any of your smartphones, laptops, PCs, tablets etc. Our expert instructors are available on weekdays to listen to any of your queries via email and help you in achieving your goals. Learning Outcomes Level 2 Dual Diagnosis Understand the types of drugs, the reasons behind substance misuse and their effects on mental health Familiarise with the terms associated with dual diagnosis and drug abuse Know the difference between drug abuse and drug misuse Identify the different types of mental health disorders and their symptoms Fast track your career as a certified CBT Therapist or Drug Addiction Counsellor Deepen your understanding of the Mental Health Act and how it defined mental disorder Learn about the Models of Care four-tiered treatment framework and how to apply it in counselling Understand the process for the assessment and diagnosis of patients Start your learning journey straight away with this Level 2 Dual Diagnosis course and take a step toward a brighter future! Skills you will gain Counselling Person-centred communication Theoretical knowledge of neurophysiology Analysing & summarising Active listening *** Course Curriculum *** Module 01: Dual Diagnosis: A Challenge of New Era Module 02: Drugs and Its Effects Module 03: Mental Health: An Introduction Module 04: Brain Works - Neurophysiology Module 05: Harm Minimisation and Optical Health Module 06: Models of Care and Dual Diagnosis Module 07: Psychological Interventions in Dual Diagnosis Module 08: Practice and Policy Issues Module 09: Ethical Issues and Mental Health Act Module 10: The Assessment Process in Dual Diagnosis Module 11: Treatment in Dual Diagnosis Assessment process Once you have completed the modules in the Level 2 Dual Diagnosis course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Level 2 Dual Diagnosis Course Right for You? This comprehensive course is for anyone who wishes to gain a deeper understanding of dual diagnosis and substance abuse. It is ideal for those who are looking to fast track a career in drug addiction counselling by gaining the practical and theoretical knowledge required for this profession. Requirements There are no previous knowledge requirements for the Level 2 Dual Diagnosis program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this DLevel 2 Dual Diagnosis course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry-recognised skillset with this Level 2 Dual Diagnosis course. Career path The Level 2 Dual Diagnosis course is an essential skill set for those looking to start a career in counselling or social care work. Professions in this field include the following: CBT Therapist Drug Addiction Counsellor Dual Diagnosis Support Worker Dual Diagnosis Practitioner Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Level 2 Award in Support Work in Schools and Colleges Online The Level 2 Award in Support Work in Schools and Colleges Course is designed to help learners understand the duties and responsibilities of those who support teaching and learning in schools, as well as to provide an opportunity to develop the skills and knowledge needed to do so effectively and freely. The qualification prepares learners to assist the teacher and the delivery of curriculum within a school, as well as develop skills to assist children and young people in developing self-esteem, independence, and learning skills. It aims to improve professional and technical skills and knowledge, as well as an understanding of the value of strong relationships within a school. This Level 2 Award in Support Work in Schools and Colleges Course is suitable for Learners who can progress into Level 2 Award in Support Work in Schools and Colleges Course. Learning Outcomes After completing this Support Work: Support Work Bundle course, the learner will be able to: Understand the organization of schools and colleges in terms of roles and responsibilities. Gain a thorough understanding of children and young people's development. Understand how to communicate and develop professional relationships with children and young people. Know the legislative and policy framework for health and safety. Know about safeguarding the welfare of children and young people. Understand the importance of promoting equality and diversity in a learning environment. Courses are included in this Support Work: Support Work Bundle Course Course 01: Level 2 Award in Support Work in Schools and Colleges Course 02: Speech & Language Therapy Course 03: Primary Teaching Diploma Other Benefits of Support Work: Support Work Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Support Work: Support Work course] Level 2 Award in Support Work in Schools and Colleges Industry Experts Designed this Level 2 Award in Support Work in Schools and Colleges course into 06 detailed modules. Detail Course Curriculum of Level 2 Award in Support Work in Schools and Colleges Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People Assessment Method of Support Work: Support Work Course After completing each module of the Support Work: Support Work Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Support Work: Support Work Course After completing the MCQ/Assignment assessment for this Support Work: Support Work Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 2 Award in Support Work in Schools and Colleges Support Work: Support Work course is suitable for a range of learners, including young people, senior learners, learners with special educational needs, and learners for whom English is a second language who want to work in a school or college setting. Special Note: Our Level 2 Award in Support Work in Schools and Colleges Course is Knowledge based not a regulated course. To get Qualified, you may choose the following options: Level 2 Award in Support Work in Schools (RQF) Level 3 Award in Support Work in Schools (RQF) Level 2 Certificate in Supporting Teaching and Learning in Schools CACHE Level 2 Award in Support Work in Schools and Colleges Level 2 Award Supporting Teaching and Learning in Schools Level 3 Award in Supporting Teaching and Learning in Schools (RQF) Family Law Requirements Level 2 Award in Support Work in Schools and Colleges Students who intend to enrol in this Level 2 Award in Support Work in Schools and Colleges must meet the following requirements: Support Work: Good command of the English language Support Work: Must be vivacious and self-driven. Support Work: Basic computer knowledge. Support Work: A minimum of 16 years of age is required. Career path Level 2 Award in Support Work in Schools and Colleges This Support Work: Support Work course will enable candidates to utilise their gained expertise in a wide range of promising career opportunities, such as: Teacher Education Professional Education Trainer Teaching Assistant Education and Training Officer Certificates Certificate of completion Digital certificate - Included

Are you ready to advance your career in business management? With this exclusive Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Diploma in Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Diploma in Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Level 7 Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose Level 7 Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Diploma in Operations Management Bundle Course << Course 01: Diploma in Operations Management Course 02: Level 7 Business Management Course Course 03: Level 2 Diploma in Business Administration >> Other Benefits of Diploma in Operations Management Bundle Course << Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Operations Management course] Curriculum of Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Diploma in Operations Management course because it does not require any advanced knowledge or skills. Career path This Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included

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