8916 Courses

In today's era, where the ever-swelling tide of debt and credit threatens to swamp even the most financially astute, 'Personal Credit Control: Managing Your Financial Health' emerges as a beacon of hope. This enlightening course unravels the intricacies of credit, teaching you to navigate its tumultuous waters with dexterity. From foundational knowledge on credit control to advanced strategies, delve deep into comprehensive modules that transform your financial perspective. By the journey's end, you'll not only possess the tools to protect your credit but also wield them with unparalleled prowess. Learning Outcomes Gain an in-depth understanding of personal credit control and its significance. Develop strategies to manage debts effectively and build a robust credit profile. Understand the role of financial planning in maintaining and improving credit health. Recognise and uphold consumer rights in the context of credit. Employ advanced strategies, tools, and resources to enhance credit control efforts. Why buy this Personal Credit Control: Managing Your Financial Health? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Personal Credit Control: Managing Your Financial Health there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Personal Credit Control: Managing Your Financial Health for? Individuals looking to bolster their understanding of personal credit and its management. Those aiming to better their credit score and financial standing. Consumers keen on understanding their rights in credit scenarios. Financial enthusiasts desiring to delve into credit control methodologies. Anyone keen on implementing effective action plans to enhance their credit health. Prerequisites This Personal Credit Control: Managing Your Financial Health does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Personal Credit Control: Managing Your Financial Health was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Credit Control Manager: £30,000 - £45,000 Debt Advisor: £22,000 - £30,000 Financial Planner: £40,000 - £70,000 Credit Analyst: £25,000 - £50,000 Consumer Rights Advocate: £28,000 - £42,000 Credit Control Consultant: £35,000 - £55,000. Course Curriculum Module 01: Introduction to Personal Credit Control Introduction to Personal Credit Control 00:16:00 Module 02: Debt Management Strategies Debt Management Strategies 00:14:00 Module 03: Credit Building Techniques Credit Building Techniques 00:14:00 Module 04: Financial Planning and Credit Control Financial Planning and Credit Control 00:14:00 Module 05: Credit and Consumer Rights Credit and Consumer Rights 00:13:00 Module 06: Advanced Credit Control Strategies Advanced Credit Control Strategies 00:15:00 Module 07: Credit Control Tools and Resources Credit Control Tools and Resources 00:17:00 Module 08: Action Planning and Implementation Action Planning and Implementation 00:14:00

The Banking and Finance Accounting course presents an exceptional opportunity for individuals eager to delve into the financial sector's complexities. This course is a beacon for those looking to navigate the waters of accounting and corporate finance with confidence and expertise. Beginning with a warm welcome and introduction, the course lays a solid foundation in the essentials of accounting, setting the stage for a deeper exploration into the world of financial statements. This journey through the curriculum is designed not just to impart knowledge, but to cultivate a profound understanding of the core principles that underpin financial analysis. As you progress through the sections, you'll encounter modules dedicated to working capital, financial analysis, and the intricacies of financial ratio analysis in corporate finance. The course uniquely integrates theory with practical application, highlighted in the comprehensive case study and assignment in Section 06. Moving forward, you will engage with advanced topics such as financial modelling for mergers and acquisitions, equipping you with skills highly sought after in the finance industry. The course concludes with a summary and wrap-up, ensuring that you emerge with a well-rounded grasp of banking and finance accounting, ready to apply your learning in real-world scenarios. Learning Outcomes Develop a solid foundation in accounting principles and financial statement analysis. Understand the significance and management of working capital in businesses. Gain proficiency in conducting comprehensive financial analyses. Learn the art of financial ratio analysis in the context of corporate finance. Acquire skills in financial modelling, particularly for mergers and acquisitions. Why choose this Banking and Finance Accounting course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Banking and Finance Accounting course for? Aspiring accountants and finance professionals. Business owners seeking to understand financial aspects of their operations. Students pursuing a career in banking and finance. Corporate finance analysts looking to enhance their skillset. Individuals interested in a comprehensive understanding of finance accounting. Career path Financial Analyst - £30,000 to £50,000 Accountant - £25,000 to £40,000 Corporate Finance Manager - £40,000 to £60,000 Financial Modelling Analyst - £35,000 to £55,000 Mergers and Acquisitions Consultant - £45,000 to £70,000 Banking Officer - £30,000 to £45,000 Prerequisites This Banking and Finance Accounting does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction and Welcome to the Course Introduction to Financial Statements and Analysis 00:05:00 Why are Financial Statements Important 00:07:00 Section 02: Introduction to Accounting What do we mean by Financial Accounting? 00:04:00 Accounting Standards and why they are important 00:06:00 The Concepts and Principles Underlying Accounting 00:06:00 Single Entry vs Double Entry Book Keeping 00:08:00 Understanding The Accounting Equation 00:06:00 The Accounting Cycle 00:05:00 Financial Statements 00:07:00 Section 03: Introduction to Financial Statements Section Introduction - Understanding Financial Statements 00:02:00 Overview of Financial Statements 00:03:00 GAAP: Accruals and Cash Accounting 00:06:00 Income Statement or Profit and Loss Account 00:08:00 Introduction to the Balance Sheet 00:11:00 Introduction to the Cash Flow Statement 00:06:00 Cash Flow Metrics Explained 00:09:00 Case Study- Apple Financial Statements 00:04:00 Section 04: Understanding Working Capital What is Working Capital 00:03:00 What is the Working Capital Cycle? 00:05:00 Why is working Capital Management important 00:05:00 Working Capital Analysis 00:05:00 Working Capital Ratios 00:07:00 Working Capital Policies 00:05:00 Working Capital Summary 00:03:00 Section 05: Introduction to Financial Analysis Section Introduction: Strategic Financial Analysis 00:01:00 What is Financial Analysis? 00:11:00 Measures of Profitability Financial Analysis 00:04:00 Balance Sheet Ratio Analysis 00:12:00 Cash Flow Statement Analysis 00:05:00 Valuation Ratios 00:04:00 Section 06: Financial Analysis - Case Study and Assignment Section Introduction: Financial Analysis - Case Study and Assignment 00:01:00 Case Study Assignments Apple Inc Financial Analysis 00:06:00 Apple Inc Financial Analysis - Solution 00:03:00 Discussion of Measurements of Growth Analysis 00:05:00 Discussion of Measures of Profitability Analysis 00:07:00 Discussion of Trading Performance Analysis 00:03:00 Discussion of Working Capital (Liquidity and Efficiency) Analysis 00:12:00 Section 07: Financial Ratio Analysis in Corporate Finance What do we mean by Corporate Finance? 00:06:00 Financial Ratios in Corporate Finance 00:03:00 Liquidity Ratios in Corporate Finance 00:07:00 Operational Risk Ratios in Corporate Finance 00:08:00 Profitability Ratios in Corporate Finance 00:08:00 Efficiency Ratios in Corporate Finance 00:07:00 Section 08: Financial Modelling for Mergers and Acquisitions Why is modelling so critical 00:03:00 Three Models You Will Need 00:08:00 Understanding The Integrated Financial Statements Model 00:06:00 The Integrated Financial Statements Model Example 00:07:00 Key Tips to Modelling the Integrated Financial Statements Model 00:02:00 The Discounted Cash Flow Model - DCF 00:07:00 Understanding the Discounted Cash Flow Formula 00:06:00 Understanding the Merger Model 00:08:00 Section 09: Course Summary and Wrap Up Course Summary and Wrap Up 00:03:00 Assignment Assignment - Banking and Finance Accounting 00:00:00

In a rapidly globalising economy, over 67% of businesses participate in international banking operations, marking an increase of 20% in the last five years. This emerging market trend shows the importance of understanding global banking operations and cross-border transactions. Our International Banking: Global Operations and Cross-Border Transactions course is tailored to help finance professionals and enthusiasts alike navigate this complex realm with confidence.   Master the skills needed to navigate the dynamic landscape of International Banking and take control of global operations with a sharp focus on cross-border transactions. You'll become an expert at identifying, evaluating, and managing risks associated with international banking. From bank financial management to banking services, our course covers everything you need to excel in this industry.   Enrol in our International Banking course and obtain a complete understanding of the financial world from a global perspective. Whether you aspire to be a future risk manager, financial advisor, or banking professional, this course prepares you for the global stage. Boost your career trajectory and increase your competitive edge in the market with our expert-led modules. Get ready to unlock your potential and make your mark in the global banking sector. Enrol in the course today! Learning Outcomes: Upon completion of the International Banking course, you will be able to:   Understand fundamental concepts and types of banking institutions. Gain knowledge of the services and activities performed by banks. Grasp the mechanics of international banking and cross-border transactions. Learn effective bank financial management techniques. Develop skills for effective bank risk management. Understand global operations in the banking industry. Who is this Course for: This International Banking course is perfect for:   Aspiring banking professionals seeking to enhance their skills. Risk managers aiming to broaden their knowledge of banking risks. Financial advisors interested in global operations. Finance students looking to specialise in international banking. Anyone interested in the intricacies of cross-border banking transactions. Career Path : Our International Banking course will prepare you for a range of careers, including:   Risk Manager: £60,000 - £90,000 International Banking Manager: £70,000 - £120,000 Financial Advisor: £50,000 - £80,000 Financial Analyst in Banking Sector: £45,000 - £70,000 Cross-Border Transaction Specialist: £60,000 - £100,000 Bank Financial Manager: £55,000 - £95,000. Certification After studying the course materials of the International Banking: Global Operations and Cross-Border Transactions course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed International Banking: Global Operations and Cross-Border Transactions course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Course Curriculum Module 01: Banking: An Introduction Banking An Introduction 00:15:00 Module 02: Bank Activities and Services Bank Activities and Services 00:14:00 Module 03: Categories and Types of Banking Institutions Categories and Types of Banking Institutions 00:15:00 Module 04: International Banking International Banking 00:16:00 Module 05: Bank Financial Management Bank Financial Management 00:15:00 Module 06: Bank Risk Management Bank Risk Management 00:15:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Financial Statements Fraud Detection Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Financial Statements Fraud Detection Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Financial Statements Fraud Detection Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Financial Statements Fraud Detection Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Financial Statements Fraud Detection Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Financial Statements Fraud Detection Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Financial Statements Fraud Detection Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Financial Statements Fraud Detection Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Financial Statements Fraud Detection Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Financial Statements Fraud Detection Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Financial Statements Fraud Detection Training Introduction to the Course 00:03:00 Meaning of Financial Fraud 00:05:00 Definition of Financial Statement Fraud 00:07:00 Cost of Financial Fraud 00:04:00 Who Commits Financial Fraud? 00:11:00 Conceptual Framework of Financial Statement 00:11:00 Qualitative Characteristics of Financial Statements 00:02:00 Methods of Committing Financial Statement Fraud 00:02:00 Method 1 of Financial Fraud: False Revenue Part 1 00:15:00 Method 1 of Financial Fraud: False Revenue Part 2 00:02:00 Method 2 Timing Differences 00:10:00 Method 3 Concealment of Liabilities 00:06:00 Method 4 Improper Disclosure 00:09:00 Additional Red flags for Method 4 00:02:00 Method 5 Improper Asset Valuation 00:12:00 Deterrence of Financial Fraud 00:08:00 Understanding Revenue Falsification 00:08:00 Catching Falsification of Expenses 00:08:00 Financial Frauds in Assets 00:11:00 Financial Statement Fraud in Liabilities 00:05:00 Resource Resource - Financial Statements Fraud Detection Training 00:00:00

This Understanding Dignity and Safeguarding in Adult Health and Social Care course is designed for individuals who work or intend to work with vulnerable adults in the health and social care sectors in various settings, such as hospitals, domiciliary care, or nursing homes. This Understanding Dignity and Safeguarding in Adult Health and Social Care qualification aims to provide learners with knowledge and understanding of the key principles of dignity, the duty of care, and safeguarding as applied to adult health social care. Through this Understanding Dignity and Safeguarding in Adult Health and Social Care course, learners will understand the principles and how they are applied in everyday work situations. They will also have an opportunity to examine the dilemmas that can arise and the consequences of not adhering to these principles. Learning Outcomes After completing this Understanding Dignity and Safeguarding in Adult Health and Social Care course, the learner will be able to: Gain a thorough understanding of safeguarding in adult health and social care. Understand the principles of dignity in adult health and social care practice. Gain a solid understanding of the Duty of Care in Adult Health and Social Care. Gain a thorough understanding of dilemmas encountered in adult health and social care. Understand the issues of public concern in adult health and social care. Why Choose Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Understanding Dignity and Safeguarding in Adult Health and Social Care Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Understanding Dignity and Safeguarding in Adult Health and Social Care course. ***Courses are included in this Bundle Course Course 01: Understanding Dignity and Safeguarding in Adult Health and Social Care Course 02: Level 2 Health & Care Course 03: Level 5 Mental Health Care - MCA and DOLS ***Other Benefits of this Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Understanding Dignity and Safeguarding in Adult Health and Social Care*** Detailed course curriculum of the Understanding Dignity and Safeguarding in Adult Health and Social Care Course: Module 1: Understand Safeguarding in Adult Health and Social Care Understand the national and local context of safeguarding and protection from abuse Know how to recognise potential and actual abuse and harm Know how to respond if abuse or harm is disclosed, suspected or alleged Understand ways to reduce the likelihood of abuse or harm Know about information and support in relation to abuse or harm Module 2: Principles of Dignity in Adult Health and Social Care Practice Understand the principles of dignity in adult health and social care Understand the potential impact on individuals when accessing and using health and social care services Understand how to apply the principles of dignity in adult health and social care Understand how person centred approaches contribute to dignity in adult health and social care Understand the role of the health and social care worker in relation to promoting dignity Understand the importance of professional relationships for dignity and service provision Module 3: Understand Duty of Care in Adult Health and Social Care Understand what is meant by 'duty of care' Know about dilemmas and conflicts relating to duty of care Know how to recognise and report unsafe practices Understand the impact of own actions on individuals and others Understand the importance of consent in health and social care practice Module 4: Understand Dilemmas and Public Concerns in Adult Health and Social Care Understand dilemmas that may be encountered in adult health and social care Know about issues of public concern in adult health and social care ------------------------- ***Other Courses: ------------------------- ***Level 2 Health & Care*** Module 01: An Overview of the Safety in the Workplace Module 02: What is a Hazard Module 03: Rectifying Hazards Module 04: Implementing Proactive Measures Module 05: How to Prepare and Undertake a Safety Plan ------------------------- ***Level 5 Mental Health Care - MCA and DOLS*** Module 01: An Overview of Mental Capacity Act Module 02: Assessing Mental Capacity Module 03: How to make Best Interest Decision Module 04: Mental Capacity Advocates and Forward Planning Module 05: Treatment Protocols for People Who Lack Capacity Module 06: Confidentiality and Record Keeping Module 07: Public Bodies and Services Created by MCA Act 2005 Module 08: Interface with Legislation, Policy and Procedures Module 09: Deprivation of Liberty Safeguards Module 10: Lawful Deprivation Module 11: Legal Background to DOLS Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 13: Liberty Protection Safeguards (LPS) ------------------------- Assessment Method After completing each module of the Understanding Dignity and Safeguarding in Adult Health and Social Care, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Understanding Dignity and Safeguarding in Adult Health and Social Care course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Understanding Dignity and Safeguarding in Adult Health and Social Care This Understanding Dignity and Safeguarding in Adult Health and Social Care course is ideal for those who work with or intend to work with vulnerable adults in the health and social care sectors. Requirements Understanding Dignity and Safeguarding in Adult Health and Social Care There are no specific requirements for this Understanding Dignity and Safeguarding in Adult Health and Social Care course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Understanding Dignity and Safeguarding in Adult Health and Social Care course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Financial Analysis Diploma- CPD Certified Be the reason for your company's success and profitable behaviour by enrolling in our comprehensive financial analysis course. A business can only make accurate and lucrative decisions with an expert guiding them, and you can train to be that individual. This Diploma in Financial Analysis at QLS Level 5 course is endorsed by The Quality Licence Scheme By gaining the knowledge in this financial analysis course, you will be able to accurately predict the best areas for your business to spend for the future and save for the present. Each module of this financial analysis training is packed with methods and recommendations taken from industry professionals and financial experts, giving your career potential a real boost and an advantage over your competitors. Our financial analysis course can be taken anywhere on an online-enabled device and can be studied at precisely the pace that suits your needs. Enrolling in this financial analysis course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the financial analysis program. Sign up today and guide your business toward financial success. Learning Outcomes of This Financial Analysis Course Understand the principles and uses of financial analysis in business Be able to extract data from balance sheets and income statements Know how to accurately translate cash flow data Gain the ability to analyse profitability and revenue Become familiar with the Role of EBITDA in Credit Analysis Attain the ability to create Financial Analysis and Valuation Worksheets Discover the uses for Financial Ratio Analysis Why Prefer This Financial Analysis Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Curriculum Course *** Here is the curriculum breakdown of the Diploma in Financial Analysis: Module 01: Introduction to Financial Analysis Module 02: The Balance Sheet Module 03: The Income Statement Module 04: The Cash Flow Statement Module 05: Financial Reporting Module 06: Analysing Profitability Module 07: The Applications and Limitations of EBITDA Module 08: Credit Analysis Module 09: Equity Analysis Module 10: Ratio Analysis Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Financial Analysis at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Financial Analysis course is for: Aspiring financial analysts looking to upskill. Finance professionals seeking to deepen their knowledge of financial analysis. Individuals looking to transition into a career in finance. Requirements You will not need any prior background or expertise to enrol in this Financial Analysis course. Career path This Financial Analysis course is ideal for the following career professionals: Financial Analyst: £35,000 - £60,000. Investment Analyst: £32,000 - £56,000. Credit Analyst: £28,000 - £50,000. Equity Research Analyst: £32,000 - £65,000. Financial Consultant: £25,000 - £45,000. Risk Analyst: £28,000 - £55,000. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Financial Analysis at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Financial Analysis at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

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In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Business Finance Basics course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Business Finance Basics course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Business Finance Basics and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Business Finance Basics course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Business Finance Basics course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Business Finance Basics will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Basic Business Finance What is Business Finance? 00:06:00 Why Businesses Fail 00:05:00 The Principles of Business Finance Part 1 00:07:00 The Balance Sheet 00:10:00 The Income Statement 00:04:00 The Cashflow Statement 00:07:00 A Business Finance Exercise 00:06:00 Financial Performance Indicators 00:11:00 Investment Analysis 00:05:00 Investment Analysis Exercise 00:03:00 Key Learning Points in Business Finance 00:06:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

£ Enquire Highfields Level 2 Award in Digital Skills 70 - 120 hours