11987 Courses

Unlock a rewarding career in human resources with our comprehensive Diploma in HR and Payroll Management. Gain expertise in strategic HR planning, payroll administration, and employee relations. Enroll now to acquire essential skills for effective workforce management and excel in the dynamic field of human resources.

Are you tired of spelling "banana" like Gwen Stefani sings it? Do you find yourself punctuating your sentences like a jigsaw puzzle, missing a few crucial pieces? And let's not even get started on grammar... Is it "their," "they're," or "there"? It's enough to make your head spin! Join us on this linguistic rollercoaster ride as we unravel the mysteries of the English language, one comma splice at a time. Our team of grammar gurus and punctuation enthusiasts is here to make learning English a hoot and a half!. Learning outcomes of this English Grammar with Spelling and Punctuation Course: Upon successful completion of the English Grammar with Spelling and Punctuation course, you'll be able to: Master the fundamentals of English grammar, including sentence structure. Gain proficiency in forming and using grammatically correct sentences. Develop a keen understanding of questions and their role in English grammar. Acquire essential knowledge of punctuation and capitalization rules. Enhance spelling accuracy and identify common mistakes in written English. Improve your written communication skills through effective grammar usage. Boost your overall confidence in English grammar and punctuation. Why Choose Our English Grammar Course? Opportunity to earn a certificate accredited by CPD after completing this English Grammar course Student ID card with English Grammar Get instant access to this English Grammar course. Learn English Grammar from anywhere in the world English Grammar is affordable and simple to understand English Grammar is entirely online, interactive lesson with voiceover audio Lifetime access to the English Grammar course materials English Grammar comes with 24/7 tutor support English Grammar with Spelling and Punctuation *** Course Curriculum English Grammar with Spelling and Punctuation*** >> Diploma in Introduction to English Spelling, Punctuation, and Grammar Training at QLS Level 5 << Introduction to the Course Basics of Grammar The Basics of Sentence Structure of Sentence Questions Punctuation and Capitalisation Spelling Common Mistakes and Ways to Improve Assessment Process of English Grammar Once you have completed all the modules in the English Grammar Course with Spelling and Punctuation course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? English Grammar Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements English Grammar You will not need any prior background or expertise to enrol in this course. Career path English Grammar After completing this course, you are to start your career or begin the next phase of your career.

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Enhance workplace safety with our Level 2 Health and Safety Certificate Course. Gain essential knowledge and skills to identify and manage hazards, promote a culture of safety, and comply with regulations. Elevate your professional competence and contribute to a secure and healthy work environment. Enroll now for a comprehensive and practical learning experience.

Elevate your career with our comprehensive Leadership and Management Diploma. Gain essential skills in strategic planning, team dynamics, and effective communication. This accredited program offers practical insights and tools to empower you as a dynamic leader. Unlock your potential and drive organizational success with our industry-relevant curriculum. Enroll now and embark on a transformative journey towards leadership excellence.

Master the art of welding with our comprehensive course - 'Welding - Basic to Advanced (British Standard).' Learn essential welding techniques, safety protocols, and precision skills in accordance with British Standards. Whether you're a beginner or seeking advanced expertise, our course offers a structured progression to elevate your welding proficiency. Gain hands-on experience and theoretical knowledge, ensuring you meet industry standards and regulations. Start your journey from basics to advanced mastery in welding, guided by expert instructors and aligned with British Standard excellence.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Advanced Piping & Instrumentation Diagrams P&IDs will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Advanced Piping & Instrumentation Diagrams P&IDs will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Advanced Piping & Instrumentation Diagrams P&IDs and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Advanced Piping & Instrumentation Diagrams P&IDs is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Advanced Piping & Instrumentation Diagrams P&IDs. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Advanced Piping & Instrumentation Diagrams P&IDs will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Introduction 00:04:00 About P&id's What's a P&ID ? 00:03:00 Why is a P&ID so important ? 00:02:00 Who uses P&ID's ? 00:06:00 How do P&ID's look like ? 00:08:00 Introduction to P&id Reading Introduction- PID READING 00:02:00 Anatomy of a P&ID 00:01:00 The title block 00:03:00 The drawing scale 00:03:00 The grid system 00:02:00 The revision block 00:03:00 Changes 00:02:00 Notes and legends 00:03:00 Basic P&id Symbols Valve symbols 00:14:00 Valve actuator symbols 00:09:00 Control valve designations 00:02:00 Standards and conventions for valve status 00:07:00 Process equipment symbols 00:12:00 Piping symbols 00:03:00 Pipe fitting symbols 00:03:00 Isolating, venting & draining symbols for ease of maintenance 00:05:00 Instrumentation 00:03:00 Sensing devices and detectors 00:04:00 Location symbols 00:04:00 Modifiers and transmitters 00:05:00 Indicators and recorders 00:03:00 Let's Get Some Practice : Basic P&id Symbols Example #1 : Identifying process equipment and flow paths 00:05:00 Example #2 : Identifying valve position and failure mode 00:03:00 Example #3 : Identifying the symbols 00:02:00 P&id Designation Codes Piping designation code 00:06:00 Equipment designation code 00:03:00 Instrument designation code 00:02:00 Miscellaneous designation codes 00:02:00 The Importance of Process Control The process 00:01:00 Process control 00:06:00 Control Theory Basics The control loop 00:02:00 Process control terms 00:10:00 Basic Process Control Systems (BPCS) Control loops : Feedback control 00:02:00 Pressure control loops 00:01:00 Flow control loops 00:01:00 Level control loops 00:01:00 Temperature control loops 00:01:00 Multi-variable loops 00:02:00 Feedforward control 00:02:00 Feedforward + Feedback 00:01:00 Cascade control 00:08:00 Split range control 00:03:00 Operations on control signals 00:02:00 Ratio control 00:02:00 Batch control 00:01:00 Selective control 00:01:00 Controllers 00:03:00 Advanced Process Control Do we need to control at all ? 00:01:00 Principles of equipment-wise control 00:10:00 Pipe control system 00:02:00 Control of a single pipe 00:02:00 Control of pressure in a pipe 00:03:00 Control of flow in a pipe 00:04:00 Flow merging 00:08:00 Flow splitting 00:05:00 Centrifugal pump control 00:04:00 Control valve vs Variable Frequency Drive (VFD) for centrifugal pumps 00:03:00 Minimum flow control for centrifugal pumps 00:09:00 Positive displacement pump control 00:02:00 Control by a recirculation pipe for PD pumps 00:03:00 Variable Speed Drive (VSD) control for PD pumps 00:01:00 Control by stroke adjustment for PD pumps 00:01:00 Compressor control system 00:02:00 Compressor capacity control 00:12:00 Compressor anti-surge control 00:03:00 Heat transfer equipment control 00:02:00 Heat exchanger direct control system 00:04:00 Heat exchanger bypass control system 00:04:00 Reactor temperature control 00:06:00 Air cooler control 00:02:00 Heat exchanger for heat recovery 00:01:00 Heat exchanger back pressure control 00:02:00 Basic fired heater control 00:08:00 Complex fired heater control 00:05:00 Container and vessel control 00:07:00 Container blanket gas control 00:02:00 Safety Instrumented Systems (SIS), Interlocks and Alarms Safety strategies 00:01:00 Concept of Safety Instrumented Systems (SIS) 00:01:00 SIS actions and types 00:14:00 SIS extent 00:02:00 SIS requirement 00:03:00 Anatomy of a SIS 00:02:00 SIS element symbols 00:01:00 SIS primary elements : Sensors 00:03:00 SIS final elements 00:04:00 Switching valve actuator arrangements 00:02:00 Valve position validation 00:02:00 Merging a switching valve and a control valve 00:03:00 SIS logics 00:01:00 Showing safety instrumented functions on P&ID's 00:07:00 Discrete control 00:05:00 Alarm system 00:02:00 Anatomy of alarm systems 00:02:00 Alarm requirements 00:06:00 Alarm system symbology in P&ID's 00:06:00 Concept of common alarms 00:01:00 Fire and Gas Detection Systems (FGS) 00:03:00 Electric motor control 00:07:00 P&ID representation of commands and responses 00:05:00 P&ID representation of inspection and repair 00:05:00 P&ID example of electro-motor control 00:04:00 P&id Examples : Let's Get Some Practice P&ID example #1 : Legend and specifications 00:05:00 P&ID example #2 : Hydrogen delivery station 00:16:00 P&ID example #3 : Acid system 00:13:00 P&ID example #4 : Centrifugal pump 00:09:00 P&ID example #5 : Utility station 00:04:00 P&ID example #6 : Waste water filter 00:08:00 P&ID example #7 : Steam separator 00:15:00 P&ID example #8 : Flare knock-out drum 00:14:00 P&ID example #9 : Centrifugal compressor 00:05:00 P&ID example #10 : Hydrogen production from shale gas 00:11:00 P&ID example #11 : Fired heater 00:07:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Discover the crucial role of paramedics in emergency medical care. Learn about their life-saving skills, rapid response expertise, and dedication to providing immediate medical assistance. Explore the challenges and rewards of this noble profession, shaping heroes on the frontlines of healthcare.

Explore the intricacies of Criminal Law, a vital branch of legal studies that delves into the principles, statutes, and precedents governing criminal offenses. Learn about the justice system, criminal procedure, and the rights of individuals involved. Whether you're a legal professional or an enthusiast, navigate the complexities of crime, punishment, and legal defense with our comprehensive resources on Criminal Law.

The GCSE English Writing: Tips and Techniques for Success course is designed to equip students with the skills needed to excel in the English language. English is the most widely spoken language globally and is an essential tool for communication. It is also a requirement for further studies and job opportunities. This GCSE English Writing course aims to provide students with the knowledge and techniques necessary to succeed in their GCSE English exams. From grammar and punctuation to academic writing, this course covers all aspects of the English language. Learning Outcomes of GCSE English Writing: Understand the fundamentals of the English language, including grammar and sentence structure. Learn the different writing techniques required for the Edexcel English exams. Gain insight into academic writing and the writing process. Understand the importance of punctuation and capitalisation in writing. Identify common mistakes made in English writing and learn how to avoid them. Learn the listening and speaking skills required for the Cambridge English exams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of GCSE English Writing Get a free student ID card with GCSE English Writing Training program (£10 postal charge will be applicable for international delivery) The GCSE English Writing is affordable and simple to understand This GCSE English Writing course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the GCSE English Writing course materials The GCSE English Writing comes with 24/7 tutor support The GCSE English Writing: Tips and Techniques for Success course is a comprehensive guide to the English language. In twenty modules, students will learn the fundamentals of English, including grammar and sentence structure. They will also gain insight into the different writing techniques required for the Edexcel English exams and learn the listening and speaking skills required for the Cambridge English exams. The course covers all aspects of the English language, from academic writing to punctuation and capitalisation. The course is designed to provide students with the tools and techniques needed to excel in their GCSE English exams. *** Course Curriculum *** Here is the curriculum breakdown of the GCSE English course: Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C Module 06: Cambridge English Exercise 1-4 Module 07: Cambridge English Exercise 5 Module 08: Cambridge English Exercise 6 Module 09: Basics of Grammar Part 01 Module 10: Basics of Grammar Part 02 Module 11: The Basics of Sentences Module 12: Structure of Sentences Module 13: English Language Reading Part 01 Module 14: English Language Reading Part 02 Module 15: English Academic Writing Part 01 Module 16: English Academic Writing Part 02 Module 17: Punctuation and Capitalisation in Writing Module 18: Most Common Mistakes and How to Avoid Them Module 19: Cambridge English Listening Module 20: Cambridge English Speaking Assessment Process Upon completion of the GCSE English course, participants can obtain a certificate. You can choose from a £10 PDF Certificate sent via email, a £29 Printed Hardcopy Certificate for UK delivery, or a £39 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This GCSE English Writing: Tips and Techniques for Success bundle is suitable for Students preparing for their GCSE English exams. Individuals who want to improve their English language skills. Individuals who want to develop their academic writing skills. Anyone who wants to improve their listening and speaking skills in English. Requirements You will not need any prior background or expertise. All you need to take this GCSE English Writing: Tips and Techniques for Success is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This GCSE English Writing: Tips and Techniques for Success bundle will allow you to kickstart or take your career in the related sector to the next stage. Writer: £18,000 - £70,000 Journalist: £20,000 - £60,000 Editor: £22,000 - £50,000 English Teacher: £25,000 - £40,000 Content Creator: £18,000 - £50,000 Translator: £18,000 - £40,000