18565 Courses

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.

Our CPD accredited online induction programme covers all aspects of the exam officer role and is specially designed for those new to the role.

Maintain your Driver Qualification Card (DQC) and enhance your professional driving skills with this comprehensive 5-day Driver CPC course. This course covers all the essential modules required to fulfil your Driver CPC periodic training requirements. Over five days, you'll gain in-depth knowledge and practical guidance on key areas impacting professional drivers, including: Day 1: Mastering Drivers Hours, Working Time Rules, Tachograph Regulations, and maintaining Driver Health & Wellbeing. Day 2: Staying up to date with the Highway Code, effectively managing Accidents, Incidents, and Breakdowns. Day 3: Conquering the challenges of Urban & Rural Driving environments and mastering essential Manoeuvring techniques. Day 4: Developing the skills to be a Compliant Driver and ensuring the Safe Loading of Vehicles. Day 5: Understanding the role of a Vehicle Marshall and Banks-man and mastering the principles of FORS Lo-CITY Driving for improved fuel efficiency and reduced emissions. This course is designed for all professional drivers, including those who drive: HGVs (Heavy Goods Vehicles) Buses and Coaches Vans for work purposes Don't miss this opportunity to refresh your knowledge, refine your skills, and ensure your DQC remains valid. Enrol today!

During this 12 week course you will have the opportunity to work on your own project ideas to explore your different media choices.

Flash Sale! 24-in-1 Diploma Bundle | CPD Certified | Free PDF & Transcript Certificates | Lifetime Access

Best Deal | 25-in-1 CPD Certified Bundle | 1 Free PDF | Lifetime Access

Do you wish to advance your professional development in healthcare by gaining the necessary skills and knowledge relevant to catheterisation? This comprehensive catheterisation training course is ideal for you!  This course will help you learn about the entire process of catheterisation and the best practices for handling, inserting, and changing catheters securely. Whether you are a beginner or an experienced individual looking to advance your career in the healthcare sector, this course will set you up with the appropriate training required to excel in your role.   This extensive catheter training online course covers the following credentials:  Catheterisation process and methods Male and female catheterisation Various types of catheters Placement of the catheter after surgery Aseptic method Female and male urethral catheterisation Course Highlights Designed by healthcare professionals Accredited by the CPD Certification Recognised and Valuable Certification Self-Paced Online Theoretical Learning High-Quality E-Learning Study Materials Interactive practical training Remote Theoretical Learning Classroom-Based Catheterisation Training Course  To ensure effective catheter training, our classroom-based learning is divided into two parts:  Remote theoretical learning (online)  We offer comprehensive theoretical instruction for the first portion of our catheterization training course, which you can finish at your own convenience. After successfully completing the courses and assessments, you can go on to the practical learning phase.  Practical learning As part of the practical training, you will receive practical demonstrations and hands-on experience to justify your role.  Who is this Catheterisation Training Course for? This catheterisation course is primarily aimed at:  Health Visitors Healthcare professionals Nurses, midwives, pharmacists and doctors Freshers looking to begin their career in the healthcare sector Anyone looking to enhance their catheterisation skills Whether you are a fresher looking to kickstart your career in the field of healthcare and searching for catheterisation training for nurses or practising healthcare looking to enhance your catheterisation skills, this course will help you achieve your professional aspirations by all means.   Aims and Learning Outcomes of this Catheterisation Training Course  By the end of this catheterisation training course, you will:  Grasp the entire process and methods of catheterisation Recognise the basic types of catheters Gain knowledge about the process of female and male urethral catheterisation Know where the post-procedure catheter should be placed Learn how to change and handle catheters properly Understand how to maintain catheter systems on a daily basis Know how to keep and maintain records Entry Requirements There are no academic entry requirements for this catheterisation training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Female and Male Catheterisation training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.  Upon successful completion of the coursework and assessments, you will be directed to the practical learning part which will be conducted face-to-face. The practical training is taken during weekends to ensure maximum attendance. You will be required to attend the training from our London-based office which will be specified to you during enrolment. Upon successful demonstration of catheterisation, you will be awarded a certificate that is accepted by thousands of professional bodies and government regulators here in the UK and around the world. Course Curriculum 1. Introduction to Catheterisation 2. Anatomy and Physiology of Urinary System 3. Methods of Catheterisation 4. Size of Catheters 5. Reasons for Catheterisation 6. Causes and Types of Incontinence 7. Male Catheterisation Procedure 8. Female Catheterisation Procedure 9. Post Catheterisation Care 10. Removing an Indwelling Urethral Catheter 11. Risks Involved with an Indwelling Catheter 12. Infection Control and Prevention 13. Record Keeping 14. Conclusion Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Competency Certificate and Certificate of Achievement from Lead Academy You will receive a competency certificate after successfully completing the Part 2 of the phlebotomy course, which serves as confirmation that you are qualified to function as a phlebotomist without the need for close supervision. Also, on successful completion of the phlebotomy course, you will be eligible to obtain a CPD accredited PDF and Hardcopy certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy.

This workshop takes a holistic approach, integrating hypnosis with evidence-based practices, ensuring you have a comprehensive toolkit to support individuals on their journey to IBS relief. Whether you're a seasoned hypnotherapist or new to the field, this workshop provides you with the essential skills and knowledge to make a profound difference in the lives of those struggling with IBS.

Safeguarding Protection Safeguarding and protection Child protection Vulnerable adults Abuse prevention Neglect prevention Exploitation prevention Identifying abuse Reporting abuse Case studies on safeguarding Safeguarding training Recognizing signs of abuse Preventing abuse and neglect Safeguarding course with case studies

Our one-day Park Tool School Basic: Ride with Confidence Course is perfect for anyone looking to learn how to address common issues while out riding. It is suitable for people with little to no knowledge of bike maintenance. This course is intended to ensure that participants leave at the end of the day with the confidence to fix common problems with their bikes. The maximum group size is 7. Our fully trained mechanic will be on hand to answer questions as they come up, and there is plenty of opportunity for practice. This course is fully endorsed by the Bikeabillity Trust for mechanic certification! For those participants seeking a Bikeability accreditation, there will be an assessment after the training. Please note for all other participants there is no assessment.   Course Detail Basic Mechanical Skills – tools, stands, home shop set-up, tension & torquing bolts, lubrication, threadlockers & cleaners, health & safety Safety “M” check Tyres, tube & puncture repair (innertube replacement), with wheel removal and installation Looking after your drivetrain: lubrication, cleaning and wear of chains, rear sprockets and chainrings Disc brake systems – differences of cable vs hydraulic, rotors, basics of brake alignment, pad replacement Caliper rim brake adjustment and pad replacement for v-brake, dual pivot road caliper and cantilever Field repairs – what tools to take and tips & tricks to get you home! Please note that we will be concentrating on standard derailleur geared bikes. If you have a bike with hub brakes and hub gears you may find some parts of this course less relevant to your bike, though most things are transferable. If you have any questions or worries, please ask.   Price The course costs £96 per person and includes: All tools and equipment A bicycle for you to work on if required (although we encourage you to bring your own where possible) Participants taking the course for a Bikeability accreditation will have an additional £20 fee for assessment and administration. When booking please tick the box in ‘Section 1: Choose Appointment’ to add this to your order. Please choose a course date below and fill out the form, you’ll then be able to pay online and further instructions for the course will be emailed to you. Refunds for courses are only given under exceptional circumstamces and never within 7 days of the advertised course. If we cancel the course for any reason a full refund will be given and a choice of alternative dates offered. If you have any further questions, do please get in touch. Finally, if you’re a Cambridge Cycling Campaign Member, we offer a 15% discount to support the good work that they do. Please get in touch for further details.    Assessment For Bikeability Instructors The Bikeability assessment will include: Conduct an “M” check Check and correct tyre pressure Check and correct loose wheels, handlebars, or other parts Correct saddle orientation Identify poor braking and correct pad placement and cable tension Checking and correcting bike fit, including saddle and handlebar height, and brake/shift lever orientation Further Details Course participants must be 18 years or above. We do welcome younger participants 16+ but we accept these on a case by case basis based on their prior experience. Please contact us to discuss prior to booking. Our scheduled courses are run at our training workshop in Cambridge. If you have any further questions, do please get in touch. For more information, please read our Terms & Conditions.