1693 Courses

Follow your dreams by enrolling on the Receptionist and Organisational Skills course today and develop the experience, skills and knowledge you need to enhance your professional development. Receptionist and Organisational Skills will help you arm yourself with the qualities you need to work towards your dream job. Study the Receptionist and Organisational Skills training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Receptionist and Organisational Skills course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Receptionist and Organisational Skills course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Receptionist and Organisational Skills course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Receptionist and Organisational Skills course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Receptionist and Organisational Skills course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Receptionist and Organisational Skills course. The Receptionist and Organisational Skills course is designed by industry experts and is tailored to help you learn new skills with ease.  The Receptionist and Organisational Skills is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Receptionist and Organisational Skills when it suits you. Access the Receptionist and Organisational Skills course modules from any internet-enabled device, including computers, tablets, and smartphones. The Receptionist and Organisational Skills course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Receptionist and Organisational Skills now and start learning instantly! What You Get Out Of Studying Receptionist and Organisational Skills With Janets: Receive a digital Certificate upon successful completion of the Receptionist and Organisational Skills course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) DescriptionThe Receptionist and Organisational Skills training course is delivered through Janets' online learning platform. Access the Receptionist and Organisational Skills content from any internet-enabled device whenever or wherever you want to. The Receptionist and Organisational Skills course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Receptionist and Organisational Skills course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Receptionist and Organisational Skills course. After successfully passing the Receptionist and Organisational Skills course exam, you will be able to apply for a CPD-accredited certificate as proof of your Receptionist and Organisational Skills qualification. Certification All students who successfully complete the Receptionist and Organisational Skills course can instantly download their digital certificate. You can also purchase a hard copy of the Receptionist and Organisational Skills course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Receptionist and Organisational Skills is ideal for those who already work in this sector or are an aspiring professional. This Receptionist and Organisational Skills course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Receptionist and Organisational Skills is open to all students and has no formal entry requirements. To study the Receptionist and Organisational Skills course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Receptionist and Organisational Skills is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Receptionist and Organisational Skills and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module One – Getting Started Module Two – Remove the Clutter Module Three – Prioritize Module Four – Scheduling Your Time  Module Five – To Do Lists Module Six – Paper and Paperless Storage Module Seven – Organization in Your Work Area Module Eight – Tools to Fight Procrastination Module Nine – Organizing Your Inbox Module Ten – Avoid the Causes of Disorganization Module Eleven – Discipline is the Key to Stay Organized Module Twelve – Wrapping Up

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This course aims to provide learners with an understanding of the Reward Management System, including the design of a reward system, the reward management process, and its relationship with strategic planning. Participants will also explore the impact of the reward management system on employee and organizational performance, as well as benchmark data and barriers to effectiveness. By the end of this module, participants will have gained a comprehensive understanding of the Reward Management System and how it can be effectively designed and implemented to improve employee and organizational performance. After the successful completion of the course, you will be able to learn about the following, Reward management System. Design of reward system. Reward management process. Relationship with strategic planning. Impact on employee and organisational performance. Benchmark Data. Barriers to effectiveness.   The aim of this course is to provide participants with an understanding of the Reward Management System, including its design, management process, relationship with strategic planning, impact on employee and organizational performance, benchmark data, and barriers to effectiveness. The aim of this course is to provide participants with an understanding of the Reward Management System, including its design, management process, relationship with strategic planning, impact on employee and organizational performance, benchmark data, and barriers to effectiveness. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding The Performance and Reward Management System Self-paced pre-recorded learning content on this topic. Understanding the Performance and Reward Management System Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Performance Management Specialist HR Generalist Compensation Analyst Rewards Program Manager HR Business Partner Performance Improvement Consultant Talent Management Analyst Rewards and Recognition Coordinator Total Rewards Specialist Employee Engagement Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Through this course, we will teach you the essential Relationship between Leadership, Motivation, Teamwork, and Communication and how they impact Performance. Discover the Concept of Employee Performance and Organisational Performance and how to enhance both for maximum success. You'll also learn about Group Dynamics and the important factors that contribute to effective teamwork, including Tuckman's Model of Group Development and Belbin's Team Roles. Gain a deep understanding of Theories and Models of Motivation, such as Maslow's Need Hierarchy, Herzberg's Motivation-Hygiene Theory, and Vroom's Expectancy Theory. Finally, explore Theories and Models of Communication, including Berlo's SMCR Model and the Shannon-Weaver Model of Effective Communication, and learn how to overcome Communication Barriers for more Effective Communication. After the successful completion of the course, you will be able to learn about the following, Strong leadership, motivation, teamwork, and communication skills are critical for achieving high performance in any organization. Employee performance and organizational performance are interlinked and can be enhanced through effective leadership, teamwork, and communication. Understanding group dynamics, team roles, motivation theories, and communication models can help overcome communication barriers and improve team performance. Through this course, we will teach you the essential Relationship between Leadership, Motivation, Teamwork, and Communication and how they impact Performance. Discover the Concept of Employee Performance and Organisational Performance and how to enhance both for maximum success. You'll also learn about Group Dynamics and the important factors that contribute to effective teamwork, including Tuckman's Model of Group Development and Belbin's Team Roles. Gain a deep understanding of Theories and Models of Motivation, such as Maslow's Need Hierarchy, Herzberg's Motivation-Hygiene Theory, and Vroom's Expectancy Theory. Finally, explore Theories and Models of Communication, including Berlo's SMCR Model and the Shannon-Weaver Model of Effective Communication, and learn how to overcome Communication Barriers for more Effective Communication. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the role of motivation, teamwork and communication in leadership Self-paced pre-recorded learning content on this topic. The Role of Motivation Teamwork and Communication in Leadership Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Managers and Leaders at all levels Human Resource Professionals Communication Specialists Team Leaders and Supervisors Organizational Development Professionals Entrepreneurs and Small Business Owners Management Consultants Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The event industry in the UK continues to thrive, with over 10,000 events held annually across the country, generating substantial economic activity and employment opportunities. Do you dream of turning your creativity and organisational skills into a successful event career? Are you looking to enhance your skills in organizing, managing, and executing successful events? Our comprehensive Event Planning & Event Management bundle offers in-depth knowledge and practical skills to propel your career in this vibrant industry. This bundle covers event management principles, event planning techniques, event design and styling, hospitality management, catering operations, and people management skills. Plan, design, manage, and execute flawless events from start to finish. Learn to develop strategic concepts, manage budgets, curate exceptional guest experiences, and lead high-performing teams. Stay current on industry trends to excel in the dynamic world of event planning. Courses Are Included in this Diploma of Event Planning & Event Management Bundle: Course 01: Advanced Diploma in Event Management at QLS Level 7 Course 02: Diploma in Event Planner at QLS Level 5 Course 03: Event Design, Management & Styling Course 04: Hospitality Management Course 05: Catering Management Course 06: People Management Skills With expert guidance and training, you'll gain the confidence and expertise to excel in event planning, management, and execution. Seize this opportunity to unlock a world of possibilities and create lasting memories for your clients. Learning Outcomes of Event Planning & Event Management Master advanced event management principles and industry best practices. Develop expertise in event planning, design, and styling techniques. Gain insights into hospitality and catering management for flawless execution. Learn effective people management skills for team leadership success. Understand the intricacies of event coordination and logistics management. Explore strategies for creating unique and memorable event experiences. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Event Management Get a free student ID card with Event Management Training program (£10 postal charge will be applicable for international delivery) The Event Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Event Management course materials The Event Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Event Management at QLS Level 7 Module 01: Introduction To Event Management Module 02: Role Of An Event Planner Module 03: Event Classification Module 04: Events And Clients Module 05: Steps To Plan An Event Module 06: Invitation To The Event Module 07: Event Decorations Module 08: Developing An Event Planning Business Module 09: Event Marketing Module 10: Cleaning And Waste Disposal Course 02: Diploma in Event Planner at QLS Level 5 Module 01: Introduction To Event Management Module 02: Role Of An Event Planner Module 03: Event Classification Module 04: Events And Clients Module 05: Steps To Plan An Event Module 06: Invitation To The Event Module 07: Event Marketing Module 08: Catering At Events Module 09: Event Decorations Module 10: Cleaning And Waste Disposal Course 03: Event Design, Management & Styling Event Design, Management & Styling Event Planning Steps for Planning an Event Invitations, Greetings, and Dress Code Table Manners and Table Settings The Event What is Event Management Types of Events =========>>>>> And 3 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Event enthusiasts Aspiring planners Hospitality professionals Career changers Business owners Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Event planner Conference manager Wedding coordinator Event designer Operations Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Overview of Industrial and Organisational Psychology Join our Industrial and Organisational Psychology course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Industrial and Organisational Psychology course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Industrial and Organisational Psychology course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Industrial and Organisational Psychology Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Industrial and Organisational Psychology. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Industrial and Organisational Psychology course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Industrial and Organisational Psychology is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Industrial and Organisational Psychology course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Industrial and Organisational Psychology Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction To I/O Psychology & Basic Theories Introduction 00:01:00 What is I/O Psychology? 00:10:00 The Big 5 Personality Trait Model 00:04:00 Maslow's Hierarchy of Needs 00:05:00 Roles Of I/O Psychologists Employee Motivation 00:05:00 Job Analysis 00:06:00 Building Leadership & Training 00:07:00 Workplace diversity 00:04:00 Product Design 00:05:00 Improving Workplace Performance 00:07:00 Ergonomics 00:03:00 Examples of Lean Tools 00:04:00 Ergonomics Part 2 00:04:00 Popular Jobs Opportunities In I/O Psychology HR Management 00:10:00 Workforce Insight Analyst 00:09:00 Business Development Consultant 00:05:00 Organizational Effectiveness Manager 00:10:00 Executive Coach 00:06:00 Internal External Business Consultant 00:20:00 Team Development Manager 00:14:00 Change Manager 00:07:00 Strategy Development Manager 00:11:00 Recruitment Manager 00:10:00 Behavioral Analyst 00:02:00 Policy Officer 00:09:00 Engineering Psychologist 00:06:00 Difference between IO and Business Psychology 00:02:00 Is IO Psychology for you? 00:03:00

The primary aim of this course is to equip participants with a comprehensive understanding of the customer decision-making process and how marketing communications can be used to influence consumer behavior. By the end of the course, participants will be able to understand the different types of consumer decision-making, identify the factors that influence consumer behavior, and develop effective marketing communications strategies. After the successful completion of the course, you will be able to learn about the following, Customer Decision-Making. A General Buying Decision-Making Process. Types Of Consumer Decision-Making. Perceived Risk. Involvement Theory. Hedonic Consumption. Organisational Buying Decision Processes. Strategy And Marketing Communications. The Role Of Marketing Communications. Elaboration Likelihood Model. Towards A Model Of Marketing Communications. This course is designed to provide participants with an in-depth understanding of the customer decision-making process and the role of marketing communications in influencing consumer behavior. The course will cover the general buying decision-making process, types of consumer decision-making, perceived risk, involvement theory, and hedonic consumption. Participants will also learn about organizational buying decision processes and the role of marketing communications, including the elaboration likelihood model and developing an effective marketing communications strategy. This course is designed to provide participants with an in-depth understanding of the customer decision-making process and the role of marketing communications in influencing consumer behavior. The course will cover the general buying decision-making process, types of consumer decision-making, perceived risk, involvement theory, and hedonic consumption. Participants will also learn about organizational buying decision processes and the role of marketing communications, including the elaboration likelihood model and developing an effective marketing communications strategy. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Consumer Decision Making & Marketing Communication Self-paced pre-recorded learning content on this topic. Consumer Decision Making and Marketing Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing Professionals & Product Managers Sales Professionals Business Owners Advertising Professionals Brand Managers & Market Researchers Digital Marketers & Communication Specialists Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Office and Reception Management Certification It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office & Reception Management Certificate course is designed to provide an employee with those exact skills. Demonstrating organisational competence in this field opens doors to advancing an employee's career in the business. This programme consists of 18 modules, designed to provide an insight into what is expected from a person working in an office environment. The industry-approved certificate provides the employee with confidence-building skills, to enable them to move up in their career. What's Covered in the Course? The 18 modules cover both office management and interpersonal problem-solving skills, as well as providing insight into the way in which the employee tends to react in these situations. The office receptionist performs a vital role as the 'face of the business', creating a first impression that influences visitors' perceptions of the organisation's culture. Communication skills, teamwork and office administrative systems, basic financial management - managing petty cash and office supplies - are also included, as well as the planning and scheduling of meetings, minute-taking and report-writing. As the person in this position usually deals with colleagues at all levels of the organisation, it is important that they understand managerial issues and responsibilities. Performance management and appraisals, staff promotions, recruitment and selection and compliance with equal opportunities and diversity in the workplace legislation are all covered, together with the importance of good health and safety practices. The use - and abuse - of social media and its role in the office environment brings the learner up-to-date with the current thinking in this field. The team member will learn: How to handle staff and understand their performance; The legal side of various policies and health and safety; Communication; How to deal with customers and colleagues; Financial aspects: petty cash and office supplies; Office layouts; The art of delegation; Social media; How to handle meetings, including chairing them. What are the Benefits of the Course? There are a number of clear benefits of completing this Office & Reception Management certificate, including: A professional front-line receptionist improves the image of your business; The ability to study at the employee's pace and in the comfort of their own home; Easy internet-based access to study material on any device; Short, sharp, structured organisation of learning materials; Industry-approved certification.

This course is a guide for those keen on filling in as any sort of executive in an office setting. This incorporates individual collaborator (PA) and secretarial positions. It's likewise ideal for the individuals who right now stand firm on authoritative situations and need to extend their abilities to acquire new tips and deceives. In every module, the course will assess a particular ability that is fundamental in each authoritative position. We will go overbroad abilities, like client correspondence and trust in the working environment, just as more explicit abilities, for example, business composing and helpful PC applications. Members in this course will get important data that is straightforwardly appropriate to any managerial position. Regardless of whether they be as a PA or a secretary, occupations in an organization manage numerous parts of a business. Representatives in these positions need to manage ranking staff and clients, just as different organizations. To do so successfully, they need to have a wide exhibit of abilities that address every one of these territories. This course offers a more profound glance at these important capacities and leaves understudies ready to do their organization occupations effortlessly, expertise and certainty.   What You Will Learn: Valuable skills that will help in any administrative position How to use Microsoft Outlook and Excel How to communicate with senior staff How to communicate with customers and clients in a professional manner How to manage your time and keep organised in your job   Benefits of Taking This Course: Gain significant abilities that are alluring to managers Gain tips and deceives that are valuable in the work environment and can help you do your work all the more viably Find out about all that a PA or secretarial occupation involves Figure out how to direct business on the web, on the phone and face to face Improve your trust in the working environment to empower you to improve as a representative   Video Review Executive Assistant Tools & Tips for Organisational Perfection   Course Modules/Lessons Module 01: Introduction and Calendar Management Module 02: Writing Letters, Faxes and Emails in a Business Setting Module 03: Telephone Skills and Building Your Self-confidence Module 04: Making Travel Arrangements and Invoicing Module 05: Time Management and Efficient Filing Module 06: Customer Care and Dealing with Complaints Module 07: Planning Ahead, Presenting and Proofreading Module 08: Typing and Word Processing Module 09: A Quick Look at Microsoft Outlook and Excel Module 10: Organising Meetings and Effective Communication Estimated course learning time: 9 hours

Minute Taking Certification Minute taking is a key administrative role which significantly increases the effectiveness of meetings. Without quality minutes, organisations can fail to harness drive and motivation and teams can lose focus. Minutes act like a compass to guide the team by recording past decisions and tracking current discussions and actions. Without the specific skills needed to record information and output it in appropriate and effective ways, staff can become fearful of the process and refrain from taking the opportunity to practise critical skills. This course supports individuals to understand the role and learn the skills needed to effectively take minutes and support meetings, teams, groups, conferences and committees to enhance collaboration and efficiency. Minute taking is not just about writing notes. To be a good minute taker requires an in-depth understanding of how to prepare for the meeting, the responsibilities during the meeting and processes to follow once the meeting is over. There are also key skills in listening and communication which can rapidly enhance effectiveness and enjoyment of the role. Taking this course will prepare individuals to capture and output the correct level of detail and quality to meet internal and external compliance requirements. This course has been developed with experimental activities, detailed guidance and the opportunity to learn and practise the key skills and qualities mandatory for effective minute taking. The exercises, quizzes and worksheets assess progress as you go through the course, gradually building learning to a level of confident proficiency and expertise. What you will learn Lessons you will learn in this course include: Understanding the basics of minute writing The qualities of a minute taker The benefits of taking minutes Recording of minutes Minutes layout Minutes standards Technology in minute taking Common dos and don'ts when writing minutes Benefits of the course The benefits of taking this course include: Understanding meeting minutes templates and when to use them Know how to write different kinds of minutes suited to the occasion Developing your listening skills to extract important information Comprehend the style and tone of language and legal requirements Learn how to effectively edit and proofread minutes to ensure accuracy Taking this course will help individuals conquer fears and enhance skills. Organisational effectiveness can be dramatically improved by getting this key ability established in individuals and within teams. Anybody can learn how to take accurate minutes and quickly see the benefit this brings to the entire organisation. Course Modules/Lessons Module 1: Minute Taking Basics Module 2: Standards for Minute Taking Module 3: Pre-Meeting Preparation Module 4: During And After The Meeting Module 5: Personal Development