Welcome to this comprehensive course on Understanding Complaints and FCA Regulations. Gain the expertise to navigate customer complaints and comprehend Financial Conduct Authority (FCA) regulations effectively. Delve into legitimate communication channels for formal complaints and grasp the FCA's definition of a 'regulated complaint'. Learn emotional intelligence techniques for complaint handling and discover optimal methods for investigation, recording, and reporting. Understand the Financial Ombudsman Service's role, complaints' timelines, record-keeping obligations, and the formal reporting process to the FCA. Master the maintenance of a Complaints Register and delve into Root Cause Analysis Methodology.
Understanding Project Finance is crucial in today's global economy. This course equips you with essential skills to navigate complex financial structures and assess risks effectively. Project Finance plays a pivotal role in funding large-scale ventures like infrastructure projects or energy initiatives, where traditional financing may not suffice. By mastering financial modeling, assessing risks, and understanding funding mechanisms, you enhance your career prospects significantly, especially in the UK job market where demand for such expertise is high. Professionals with Project Finance skills often command competitive salaries due to their ability to structure deals and manage financial complexities adeptly. Moreover, the sector is growing steadily, with an increasing number of projects relying on this approach. Embracing this course not only enriches your professional toolkit but also prepares you to contribute meaningfully to impactful projects worldwide. Key Features: CPD Certified Project Finance Course Free Certificate from Reed CIQ Approved Project Finance Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Project Finance Module 02: Project Appraisal and Risk Assessment Module 03: Project Finance Structures Module 04: Financial Modelling in Project Finance Module 05: Funding and Capital Markets Module 06: Project Finance and Public-Private Partnerships (PPPs) Module 07: Future Trends and Challenges in Project Finance Learning Outcomes: Analyze project viability using risk assessment techniques in diverse financial scenarios. Construct robust financial models for effective project evaluation and decision-making. Evaluate funding options and navigate capital markets for project financing success. Comprehend intricate project finance structures and their implications on financial outcomes. Understand the dynamics of Public-Private Partnerships (PPPs) in project financing. Anticipate future trends and navigate challenges in the evolving project finance landscape. CPD 10 CPD hours / points Accredited by CPD Quality Standards Project Finance 2:08:41 1: Module 01: Introduction to Project Finance Preview 19:00 2: Module 02: Project Appraisal and Risk Assessment 21:07 3: Module 03: Project Finance Structures 16:22 4: Module 04: Financial Modelling in Project Finance 14:17 5: Module 05: Funding and Capital Markets 19:55 6: Module 06: Project Finance and Public-Private Partnerships (PPPs) 18:05 7: Module 07: Future Trends and Challenges in Project Finance 18:55 8: CPD Certificate - Free 01:00 Who is this course for? This Project Finance Course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Project Finance. Moreover, this course is ideal for: Finance professionals seeking advanced project finance expertise. Analysts and managers aiming to enhance project evaluation skills. Government officials involved in public-private partnership decision-making. Corporate strategists keen on mastering complex project financing structures. Investors interested in navigating project financing and capital market intricacies. Requirements There are no requirements needed to enrol into this Project Finance course. We welcome individuals from all backgrounds and levels of experience to enrol into this Project Finance course. Career path After finishing this Project Finance course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Project Finance are: Project Finance Analyst - £40K to 60K/year Financial Modeller - £45K to 70K/year Investment Banker (Project Finance) - £60K to 100K/year Infrastructure Finance Manager - £50K to 80K/yr Public-Private Partnership Specialist - £45K to 75K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process. A key concern and significant risk for financial institutions remain the possibility of unknowingly becoming complicit in money laundering actions, where illegitimate money is moved into legitimate institutions. In order to mitigate such risk, FIs have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements, as part of their anti-money laundering (AML) strategies. Study method Distance learning, self-paced Duration 25 hours Access to content 360 days Certification Certificate in Know Your Customer & Customer Due Diligence Additional info Exam(s) / assessment(s) is included in price Description About the Certificate KYC/CDD is a critical element for effectively managing the risks posed by potential clients (thus protecting the organization against criminals, terrorists, and Politically Exposed Persons (PEPs) who might present a higher risk) and possible dubious actions by existing customers that need to be regularly reassessed. This certificate course provides essential knowledge for KYC and CDD procedures which are key tools in assessing customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws. Effective KYC/CDD involves knowing a customer’s identity and their financial activities, ongoing monitoring of business activities, and identifying and mitigating the AML/CFT risk a business relationship may pose on the regulated entity. Expected Learning Outcomes • Understand the importance of adopting effective KYC/CDD policies and procedures in a regulated entity • Review international guidance on the essential elements of KYC standards and the applicable regulatory framework • Have the ability to establish and maintain a solid KYC/CDD programme • Successfully assess the different levels of KYC/CDD that can be applied by an entity • Efficiently deal with higher risk situations and cases in an effective manner • Have a practical perspective on the adverse effects that can result from lack of efficient KYC/CDD procedures Topics covered • An introduction to KYC/Customer Due Diligence (CDD) • The value of Customer Due Diligence (CDD) • CDD: Establishing and maintaining a strong CDD programme • CDD in higher risk situations and record keeping requirements • AML Case Studies Format • Register at any time for this online, open Certificate • Study in your own time and at your own pace (you have up to 3 months to complete) • Assessed by online multiple-choice exam What is included • 25 hours of self-paced online interactive learning including analysis of 7 practical case studies • 1-year free AGRC membership • Online Exam and AGRC Certificate Who is this course for? This course is addressed to all individuals who practice KYC, CDD as well as Anti-Money Laundering such as Compliance/AML Managers in Banks, Investment Firms, Investment Funds, Trust Service Corporate Providers and Lawyers. Requirements No previous knowledge or experience is required though it is assumed that participants have good knowledge of English and sound educational background Career path Head of Back Office, Head of Customer Support, Compliance Assistant, Compliance Officer, AML Officer, MLRO.
Better Business Cases™ Foundation and Practitioner: In-House Training Using this best-practice approach will allow organizations to reduce unnecessary spending and improve the decision-making process which gives you a greater chance of securing necessary funding and support for initiatives. The goal of the combined foundation and practitioner course is to develop a candidate's ability to deliver a comprehensive business case through encouraging expanded knowledge to guide the practical application of theoretical foundations. Upon the completion of this course, a candidate will be able to start applying the model to a real business case development project. The outline presented in the course overview will be addressed in the first 2 days, with the Foundation exam conducted on the morning of Day 3. Then the topics will be revisited at a deeper level, for 2 more days, with the Practitioner exam conducted on the afternoon of Day 5. What you will Learn At the end of this program, you will be able to: Develop the lifecycle of a business case and establish the relationships between the five cases Apply the steps in the business case development framework, in order to support the production of a business case, using the Five Case Model, for a given scenario. Overview of Better Business Cases Alignment with the strategic planning process Importance of the Business Case using the Five Case Model Overview of the Five Case Model Purpose of the key stages in the development of a spending proposal Purpose of a Business Justification Case Business Case Development Process Purpose of project / programme assurance and assurance reviews Responsibility for producing the Business Case Determining the Strategic Context and Undertaking the Strategic Assessment Scoping the Scheme and Preparing the Strategic Outline Case Planning the Scheme and Preparing the Outline Business Case Procuring the Solution and Preparing the Full Business Case Implementation and monitoring Evaluation and feedback Making the Case for Change Agree on the strategic context Determine spending objectives, existing arrangements, and business needs Determine potential business scope and key service requirements Determine benefits, risks, constraints, and dependencies Exploring the Preferred Way Forward Agree on critical success factors Determine long list options and SWOT analysis Recommend a preferred way forward Determining Potential Value for Money Revisit the short list Prepare the economic appraisal for short-listed options Undertake benefits appraisal Undertake risk appraisal Select preferred option and undertake sensitivity analysis Preparing for the Potential Deal Determine the procurement strategy Determine service streams and required outputs Outline potential risk apportionment Outline potential payment mechanisms Ascertain contractual issues and accountancy treatment Ascertaining Affordability and Funding Requirement Prepare the financial model Prepare the financial appraisals Planning for Successful Delivery Plan programme / project management Plan change and contract management Plan benefits realization Plan risk management Plan programme / project assurance and post-project evaluation Procuring the Value for Money Solution Revisit the case for change Revisit the OBC options Detail procurement process and evaluation of best and final offers (BAFOs) Contracting for the Deal Set out the negotiated deal and contractual arrangements Set out the financial implications of the deal Ensuring Successful Delivery Finalize project management arrangements and plans Finalize change management arrangements and plans Finalize benefits realization arrangements and plans Finalize risk management arrangements and plans Finalize contract management arrangements and plans Finalize post-project evaluation arrangements and plans
Discover Power BI business data analytics through EnergyEdge's course. Enhance your skills and gain valuable insights for your business.
Feeling Stuck in Your Career? The Banking: Bank Teller and Digital Banking Bundle is Your Skill-Building Solution. This exceptional collection of 40 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Banking, Bank Teller and Digital Banking bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Banking: Bank Teller and Digital Banking Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Banking, Bank Teller and Digital Banking bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Banking: Bank Teller and Digital Banking bundle on your job life and career growth! This Banking: Bank Teller and Digital Banking Bundle Comprises the Following CPD Accredited Courses: Course 01: Bank Teller Course 02: Introduction to Banking Course 03: Central Banking Monetary Policy Course 04: Digital Banking Course 05: Investment Banking Course 06: Banking and Finance Accounting Statements Financial Analysis Course 07: Insurance Agent Training Course 08: Key Account Management Course Course 09: Anti-Money Laundering (AML) Training Course 10: Finance Principles Course 11: Financial Analysis : Finance Reports Course 12: Financial Statements Fraud Detection Training Course 13: Credit Analyst Course 14: Overcome Payment Fraud and Risks Course 15: Debt Management - Online Course Course 16: Hacked Credit and Debit Card Recovery Course Course 17: Internal Audit Skills Diploma Course 18: Compliance & Business Risk Management Course 19: Advanced Tax Accounting Course 20: Introduction to Accounting Course 21: Xero Accounting and Bookkeeping Online Course 22: Sage 50 Accounts Course 23: Introduction to VAT Course 24: Capital Budgeting & Investment Decision Rules Course 25: Customer Relationship Management (CRM) Course 26: Know Your Customer (KYC) Course 27: Raise Money and Valuation for Business Course 28: Stock Market Investment Course 29: Stock Trading & Investing Course 30: Document Control Course 31: Excel for Bookkeeping Course 32: Data Analysis and Forecasting in Excel Course 33: Career Development Plan Fundamentals Course 34: CV Writing and Job Searching Course 35: Learn to Level Up Your Leadership Course 36: Networking Skills for Personal Success Course 37: Ace Your Presentations: Public Speaking Masterclass Course 38: Learn to Make a Fresh Start in Your Life Course 39: Motivation - Motivating Yourself & Others Course 40: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! What will make you stand out? Upon completion of this online Banking: Bank Teller and Digital Banking Bundle, you will gain the following: CPD QS Accredited Proficiency with this Banking, Bank Teller and Digital Banking Bundle After successfully completing the Banking, Bank Teller and Digital Banking bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Banking, Bank Teller and Digital Banking Bundle The online test with immediate results You can study and complete the Banking, Bank Teller and Digital Banking bundle at your own pace. Study for the Banking, Bank Teller and Digital Banking bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Banking: Bank Teller and Digital Banking bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Banking, Bank Teller and Digital Banking bundle, a comprehensive, complete collection of 40 courses. Each course in the Banking, Bank Teller and Digital Banking bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Banking, Bank Teller and Digital Banking bundle offers the flexibility and convenience to learn at your own pace. Make the Banking, Bank Teller and Digital Banking package your trusted partner in your lifelong learning journey. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Banking: Bank Teller and Digital Banking is perfect for: Expand your knowledge and skillset for a fulfilling career with the Banking, Bank Teller and Digital Banking bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Banking, Bank Teller and Digital Banking bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Banking, Bank Teller and Digital Banking bundle. Learn on your schedule, in the comfort of your home - the Banking, Bank Teller and Digital Banking bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Banking, Bank Teller and Digital Banking bundle. Certificates CPD Certificates Digital certificate - Included
Corporate Finance with Credit Control Diploma Step into the nuanced world of Corporate Finance and Credit Control with this meticulously designed course. In an era where robust financial management is indispensable, understanding Credit Control within Corporate Finance is critical. The course aims to equip you with the analytical tools and financial acumen necessary for effective decision-making and risk mitigation. Learning Outcomes: Gain a comprehensive understanding of the purpose and functionality of Credit Control. Learn to interpret and utilize Cash Flow Statements in Credit Control contexts. Master the art of Financial Reporting specifically for Credit Control. Acquire skills in Credit Analysis for robust financial planning. Dive into the Corporate Finance Masterclass to understand the larger financial ecosystem. Familiarize yourself with the factors contributing to Financial Collapse. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Corporate Finance with Credit Control Diploma: Purpose of Credit Control: Lay the foundation by understanding why Credit Control is pivotal in Corporate Finance. Cash Flow Statements in Credit Control: Learn to read and analyse Cash Flow Statements, enabling you to make informed decisions in Credit Control. Financial Reporting and Credit Control: Integrate the fundamentals of financial reporting into your Credit Control skillset, thereby enhancing your market readiness. Credit Analysis: Get hands-on training in Credit Analysis, which allows you to evaluate creditworthiness and risks effectively. Corporate Finance Masterclass: Broaden your understanding of Corporate Finance, aligning it with the specialised skills you've acquired in Credit Control. Financial Collapse: Study the anatomy of financial meltdowns to identify red flags and preemptively exercise Credit Control measures.
Duration 1 Days 6 CPD hours This course is intended for Professionals desiring to improve their business planning, financial management, and decision-making skills and practice them in an ethical and professional manner will benefit from this course. Overview Recognize the importance of the big picture in business planning Leverage financial information to make sound business decisions Identify the importance of other financial levers to your business Understand the importance of ethics on long-term business success Appreciate how business etiquette affects your organizational success Students will learn to understand the mechanics of the organization ? reading and interpreting financials, making sound business decisions, and setting a course ? while also developing the skills to guide and direct your workforce. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Gaining a Wider Perspective Understanding Business Acumen Improving Long and Short Term Interactions Finding and Recognizing Growth Opportunities Making Mindful Decisions How to Relate to Others 2. Understanding the Numbers Developing, Defining, and Reporting Key Performance Indicators (KPIs) Keeping Up with the Business Understanding Sales, Costs, and Profit Margin Monitoring Assets, Liabilities, Equity, and Financial Ratios Reviewing Income Statements, Balance Sheets, and Cash Flow Statements 3. Management Considerations Recognizing Talent and Organizational Management Thinking Critically - Asking the Right Questions, Evaluating the Situation, and Making the Decision Leveraging the Organization - Investing in Employees and Customers, Process Improvement, and Goal Alignment 4. Business Ethics Ensuring Ethical Obligations are Met Understanding Roles and Responsibilities Balancing Personal and Organizational Ethics Managing Ethically - Maintaining the 4 P\'s 5. Business Etiquette Maintaining Etiquette across Communication Platforms - Email, IMs, and Telephone Following Etiquette in Meetings Delivering Etiquette in Customer Interactions
ICA International Diploma in Anti Money Laundering -Flagship qualification This ICA Diploma in Anti Money Laundering training course is an in-depth, graduate level programme which will provide Participants with a professional qualification in anti-money laundering upon completion and helps individuals develop best practice initiatives and prepares them to face present and future challenges, reducing risk. This qualification is increasingly important for professionals as money laundering prevention remains high on the agenda for financial services professionals. This Diploma will help Participants find an integrated approach to fighting the risk is needed and knowledgeable. There are many benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Course format 9-month course assessed by 3 written assignments (3,000 - 3,500 words) A mixture of guided online study and participation in live sessions: 2 x virtual classrooms* 1 x immersive learning scenario (putting you at the centre of a story) 3 x tutorials (a chance to discuss elements of the course in more depth) 3 x assessment preparation sessions Videos covering the latest industry developments and case studies Access to the ICA members' portal containing additional reading and resources Proactive support throughout the course to help you stay on track Students of this course will achieve the following outcomes: Increased potential for career progression Extensive knowledge and highly developed AML skills Enhanced workplace performance Professional membership of the ICA Ability to reduce reputational and financial risk for the organisation On successful completion of this ICA Diploma in Anti Money Laundering training course students will be awarded an ICA Diploma in Anti Money Laundering and will be able to use the designation 'Dip.(AML)'. This course is awarded in association with Alliance Manchester Business School, the University of Manchester. The ICA Diploma in Anti Money Laundering training course instructs students in the following areas: Anti money laundering (AML) and countering the financing of terrorism CFT in context Terrorist financing proliferation financing and sanctions Designing a comprehensive AML/CTF risk-based approach for a financial services business Risk-based customer due diligence (CDD), customer risk profiling and monitoring Governance and leadership Suspicious activity reports/ suspicious transaction reports and dealing with the authorities
This course highlights the importance of funding from financial institutions to small and medium business enterprises to mitigate climate change and other carbon related issues.