8508 Courses

Operational Excellence Across 3 Critical Spheres Having worked in just about every corner of the world, Dr. Zeitoun has seen firsthand how challenging it is for organizations to achieve operational excellence in the midst of uncertainty. Reflecting on the opportunities he has had working across the globe, Dr. Zeitoun will explore a model for operational excellence that supports a foundation for creating a dynamic, high agility environment poised to deal with the ever-increasing pace of change.The model consists of three critical spheres or enablers: process autonomy, digitally capable people, and agile delivery-focused governance. A fast and delicate balance is needed between the spheres, and each has its own individual gauge and impact. These spheres also have an integrated effect, as they work in tandem to achieve a higher excellence scale and shape the way we work into the future. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

Collective Genius: The Art and Practice of Leading Innovation What does it take to build an organization that can innovate in today's global economy and embrace new technologies? What kind of leadership is needed? How can you select and develop the kind of leadership talent needed? These are questions Linda Hill has been researching along with among others, the former SVP of Technology for Pixar. She will share examples from her book of leaders who have learned how to cultivate 'collective genius' and provide a framework for creating organizations in which people are willing and able to innovate. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Operational Excellence Across 3 Critical Spheres Having worked in just about every corner of the world, Dr. Zeitoun has seen firsthand how challenging it is for organizations to achieve operational excellence in the midst of uncertainty. Reflecting on the opportunities he has had working across the globe, Dr. Zeitoun will explore a model for operational excellence that supports a foundation for creating a dynamic, high agility environment poised to deal with the ever-increasing pace of change.The model consists of three critical spheres or enablers: process autonomy, digitally capable people, and agile delivery-focused governance. A fast and delicate balance is needed between the spheres, and each has its own individual gauge and impact. These spheres also have an integrated effect, as they work in tandem to achieve a higher excellence scale and shape the way we work into the future. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

The Blueprint: 6 Practical Steps to Lift Your Leadership to New Heights Based on his groundbreaking new book The Blueprint, Conant's session blends stories of success and failure as he shows-and-tells how you can get unstuck, maximize your impact, and even change your life. The Blueprint codifies a lifetime of leadership knowledge into an actionable process designed to work in the here-and-now. It is 40 years of unmatched leadership experience condensed into 6 small steps! This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU

The Blueprint: 6 Practical Steps to Lift Your Leadership to New Heights Based on his groundbreaking new book The Blueprint, Conant's session blends stories of success and failure as he shows-and-tells how you can get unstuck, maximize your impact, and even change your life. The Blueprint codifies a lifetime of leadership knowledge into an actionable process designed to work in the here-and-now. It is 40 years of unmatched leadership experience condensed into 6 small steps! This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU

Less Process, More Guidance: Tips for Effectively Scaling Great Teams The lone genius is dead. EY reports that 90% of organisations are solving problems so complex that they need teams. Dom Price, Head of R&D and Work Futurist from Atlassian joins us to share his personal experiences in helping Atlassian scale over the last 5 years, and be more nimble, adaptive and relevant than ever before. He'll share why they decided to take on team work, how they did it, and even let us in on some of the pitfalls along the way. This isn't a session on theory. Dom will share practical insights from Atlassian and from over 100 other organisations where they've shared their way of working. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Program Excellence: How to Lead in a Constantly Changing World In this presentation, Dr. Zeitoun reflects on the impact that Volatility, Uncertainty, Complexity and Ambiguity (VUCA) has on achieving strategic initiatives' success. This serves as the backdrop for why the development of our 'sensing and responding' appetite is crucial for tomorrow's businesses. He will explore approaches for creating closeness with the customer's voice. Multiple examples that highlight best practices for sensing and responding will be showcased and used. You will come away with a foundation for creating a dynamic environment that supports high agility in dealing with the ever-increasing pace of change. You will come away with a foundation for creating a dynamic environment that supports high agility in dealing with the ever-increasing pace of change. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

We will learn about the patterns in nature through looking at different leaf shapes and using these to create monoprints.

Do you want to make a difference in your organisation and ensure that customers receive high-quality services? Are you interested in a career that offers exciting opportunities for growth and development? If so, the quality and service delivery industry may be the right fit for you. Delivering quality services is essential in any industry. Gain a comprehensive understanding of managing quality and service delivery through this course. Learn how to continuously improve and manage quality, build a strong team, and meet stakeholder expectations. With the increasing demand for quality services, there is a growing need for individuals who have the skills and knowledge to manage and improve service delivery processes. This industry offers various career paths, including quality management, operations management, customer service, and process improvement. Learning outcomes: Understand the importance of stakeholders in quality service delivery Identify and implement continuous improvement strategies Manage and lead teams towards quality service delivery Utilise theories of quality to improve processes Evaluate and improve quality management systems Ensure customer satisfaction through effective service delivery In today's competitive market, delivering high-quality services is essential to gain a competitive edge. This course will provide you with the knowledge and skills to manage quality and service delivery effectively. You will gain a deep understanding of the importance of stakeholders and their expectations, and how to continuously improve service delivery processes. You will explore various theories of quality and learn how to apply them to your organisation's processes to achieve quality service delivery. Additionally, you will learn how to build and manage teams to ensure effective service delivery. By the end of this course, you will be equipped to evaluate and improve quality management systems and ensure customer satisfaction. Whether you are a manager or an aspiring professional looking to improve your skills, this course is for you. It is designed for individuals working in any industry where service delivery is a key factor in success. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and team leaders Quality assurance professionals Operations managers Customer service professionals Career path Quality Manager (£30,000 - £60,000 per annum) Operations Manager (£25,000 - £60,000 per annum) Customer Service Manager (£20,000 - £50,000 per annum) Process Improvement Manager (£30,000 - £70,000 per annum) Service Delivery Manager (£30,000 - £60,000 per annum) Business Analyst (£25,000 - £55,000 per annum)

Introducing the Quality Management: ISO 9001:2015 Training Bundle-a pathway to success in the world of quality assurance! Quality management ensures consistent product and service delivery, customer satisfaction, and organisational effectiveness. To excel in quality management, our competently crafted content will empower you with the theoretical knowledge to develop effective strategies, make informed decisions, and drive organisational success. In the UK, the income of quality management professionals ranges from £25K to £80K annually, depending on the level of expertise. This bundle comprises two comprehensive courses: ISO 9001:2015 and Quality Management and Strategic Training - ISO 9001. With a focus on optimising organisational processes and delivering value, this bundle equips you with the knowledge and insights to establish and maintain effective quality management systems in line with the ISO 9001 standard. Each course in this Quality Management: ISO 9001:2015 Training bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Quality Management: ISO 9001:2015 Training bundle promises education and an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Course 01: ISO 9001:2015 Course 02: Quality Management and Strategic Training - ISO 9001 Learning Outcomes: By completing this comprehensive Quality Management: ISO 9001:2015 Training bundle, you will be able to: Understand the principles, requirements, and significant changes introduced in ISO 9001:2015, gaining a solid foundation in quality management systems. Apply the concepts of the organisation's context, leadership, planning, support, operation, performance evaluation, and improvement as outlined in the ISO 9001:2015 standard. Develop and establish quality objectives that align with the organisation's strategic goals and ensure continual improvement. Conduct effective performance evaluations to monitor the effectiveness of quality management systems and identify areas for enhancement. Utilise quality management principles to guide decision-making and drive organisational excellence. Implement the necessary steps to comply with ISO 9001:2015 requirements, ensuring adherence to best practices in quality management. Our Quality Management: ISO 9001:2015 Training bundle takes a theoretical approach, providing you with a solid foundation in quality management principles and practices. You will find an in-depth exploration of the concepts, requirements, and strategies involved in implementing ISO 9001:2015. The ISO 9001:2015 course covers an extensive range of topics, starting with an introduction to ISO 9001:2015 and exploring each clause in detail. From Clause 4, which focuses on the context of the organisation, to Clause 10, which delves into continual improvement, you will gain a comprehensive understanding of the requirements and principles of ISO 9001:2015. The Quality Management and Strategic Training - ISO 9001 course includes key aspects such as quality management principles and objectives, the major changes introduced in ISO 9001:2015, process approach, and performance evaluation. By studying these concepts, you will acquire the tools and insights necessary to align your organisation's quality management systems with international standards and drive sustainable quality improvement. Take a leap towards a rewarding career in quality management. Enrol in the Quality Management: ISO 9001:2015 Training bundle today and elevate your understanding of quality systems to new heights. Join us on this transformative journey! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the Quality Management: ISO 9001:2015 Training bundle is: Professionals seeking to enhance their knowledge and understanding of ISO 9001:2015 and quality management systems. Quality managers, quality assurance personnel, and those responsible for implementing and maintaining quality management systems within organisations. Individuals involved in auditing and assessing the compliance of organisations with ISO 9001:2015 requirements. Managers and leaders who want to drive organisational excellence and establish a culture of quality. Individuals aspiring to pursue a career in quality management and seeking a comprehensive understanding of ISO 9001:2015. Requirements Without any formal requirements, you can delightfully enrol in this Quality Management: ISO 9001:2015 Training bundle. Career path Our Quality Management: ISO 9001:2015 Training bundle will prepare you for a range of careers, including: Quality Manager: £30K - £60K Quality Assurance Analyst: £25K - £45K Compliance Officer: £25K - £50K Internal Auditor: £25K - £45K Process Improvement Specialist: £30K - £60K Quality Consultant: £35K - £70K Operations Manager: £35K - £80K Certificates CPD Quality Standard Certificate Digital certificate - Included CPD Quality Standard Hardcopy Certificate Hard copy certificate - £9.99 Hardcopy Transcript: £9.99