915 Courses

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Elevate your B2B sales and marketing prowess with our comprehensive Masterclass: From Leads to Loyal Customers. Uncover the nuances of the B2B landscape, master advanced sales techniques, and align your teams for seamless success. Join us for a transformative learning experience and gain the skills to navigate global markets, build high-performing sales teams, and foster enduring customer relationships. Take the next step in your professional journey and enroll now!

Optimize your organization's financial health with our comprehensive 'Accounts Payable Process: Optimizing Payment Processing Operations' course. Learn essential skills in vendor management, invoice processing, AP automation, purchase ledger management, and financial budgeting. Master the latest technologies and streamline your payment processing workflow for enhanced efficiency. Enroll now for a transformative learning experience in financial management and take a decisive step toward organizational success.

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Enhance your training & mentoring skills with this CPD-accredited, QLS-endorsed course. Gain expertise & career growth with flexible learning.

Sales and Marketing Diploma: Sales and Marketing Course Do you want to improve the abilities you have in the sales and marketing fields? Then, you must study our most updated sales and marketing diploma. The sales and marketing diploma course explains sales techniques, market analysis, and promotional strategies. The sales and marketing diploma participants learn effective communication skills, customer relationship management, and digital marketing methods. Through the sales and marketing diploma, you can understand sales planning, product positioning, and brand management. Upon completion of the sales and marketing diploma, graduates are equipped with the knowledge and skills to excel in diverse sales and marketing roles. To boost your overall sales and marketing skills, you should participate in our sales and marketing diploma course quickly! Main Course: Sales and Marketing Diploma Course [ Note: Free PDF certificate as soon as completing the Sales and Marketing Diploma Course: Sales and Marketing course] Sales and Marketing Diploma: Sales and Marketing Course This Sales and Marketing Diploma course consists of 14 modules. Course Curriculum of Sales and Marketing Diploma Module 1: Marketing Basics Module 2: Multi-level Marketing Module 3: Sales Fundamental Module 4: 10 Sales Secrets Module 5: Motivating Sales Team Module 6: In-person Sales Module 7: Prospecting and Lead Generation Module 8: Coaching Salespeople Module 9: Basic Soft Skills Module 10: Basics of Body Language as Sales Manager Module 11: Communication Strategies Module 12: Internet Marketing Module 13: Negotiation Skills Module 14: Social Media Marketing Who is this course for? Sales and Marketing Diploma: Sales and Marketing Course Professionals wishing to pursue a career in sales and marketing can benefit from the sales and marketing diploma by gaining the necessary knowledge and abilities. Requirements Sales and Marketing Diploma: Sales and Marketing Course To enrol in this Sales and Marketing Diploma Course, students must fulfil the following requirements: Sales and Marketing: Good Command over English language is mandatory to enrol in our Sales and Marketing Course. Sales and Marketing: Be energetic and self-motivated to complete our Sales and Marketing Course. Sales and Marketing: Basic computer Skill is required to complete our Sales and Marketing Course. Sales and Marketing: If you want to enrol in our Sales and Marketing Course, you must be at least 15 years old. Career path Sales and Marketing Diploma: Sales and Marketing Course Your understanding and self-assurance in pursuing chances in several industries linked to sales and marketing would be strengthened by obtaining the sales and marketing diploma.

Introducing the Love Coach Miss Date Doctor Package: Your Personalized Path to Relationship Success Are you tired of navigating the complexities of modern dating? Are you seeking guidance and support in your quest for love and meaningful connections? Look no further than the Love Coach Miss Date Doctor Package. Designed to empower individuals like you, this comprehensive coaching program is your ultimate resource for achieving relationship success. With our team of experienced love coaches, we offer personalized guidance tailored to your unique needs and goals. Our package combines proven coaching techniques, expert advice, and practical tools to transform your love life. We understand that every individual and relationship is different, so we customize our approach to meet your specific requirements. Key Features of the Love Coach Miss Date Doctor Package: One-on-One Coaching: Benefit from personalized coaching sessions with our certified love coaches who will provide expert guidance and support throughout your journey. Relationship Assessment: Gain insights into your dating patterns and relationship history through an in-depth assessment. Identify strengths, areas for growth, and potential roadblocks. Dating Strategies: Learn effective dating strategies, including tips for attracting the right partner, building chemistry, and creating a lasting connection. Communication Skills: Develop essential communication skills to express your needs, navigate conflicts, and build a deeper understanding with your partner. Online Dating Optimization: Master the art of online dating with our guidance on profile creation, messaging etiquette, and leveraging dating platforms to maximize your chances of success. Self-Discovery and Confidence Building: Unlock your true potential by gaining a deeper understanding of yourself, boosting self-confidence, and embracing self-love as the foundation for healthy relationships. Relationship Maintenance: Learn the art of nurturing and maintaining a thriving relationship through effective problem-solving, intimacy-building techniques, and shared growth. Emotional Support: Benefit from ongoing emotional support as you navigate the ups and downs of your relationship journey. Our love coaches are here for you every step of the way. This package supports the following requirements: relationship coach, love consultant, dating advisor, relationship expert, dating coach, personal love coach, relationship guidance, love mentor, dating support, romantic relationship coach. Don’t let uncertainty and frustration hold you back from finding the love and happiness you deserve. With the Love Coach Miss Date Doctor Package, you’ll gain the tools, insights, and confidence to embark on a successful relationship journey. Take the first step towards a fulfilling love life and unlock your true potential today. 3 sessions x 1 hour https://relationshipsmdd.com/product/love-coach-miss-date-doctor-package/

Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process. A key concern and significant risk for financial institutions remain the possibility of unknowingly becoming complicit in money laundering actions, where illegitimate money is moved into legitimate institutions. In order to mitigate such risk, FIs have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements, as part of their anti-money laundering (AML) strategies. Study method Distance learning, self-paced Duration 25 hours Access to content 360 days Certification Certificate in Know Your Customer & Customer Due Diligence Additional info Exam(s) / assessment(s) is included in price Description About the Certificate KYC/CDD is a critical element for effectively managing the risks posed by potential clients (thus protecting the organization against criminals, terrorists, and Politically Exposed Persons (PEPs) who might present a higher risk) and possible dubious actions by existing customers that need to be regularly reassessed. This certificate course provides essential knowledge for KYC and CDD procedures which are key tools in assessing customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws. Effective KYC/CDD involves knowing a customer’s identity and their financial activities, ongoing monitoring of business activities, and identifying and mitigating the AML/CFT risk a business relationship may pose on the regulated entity. Expected Learning Outcomes • Understand the importance of adopting effective KYC/CDD policies and procedures in a regulated entity • Review international guidance on the essential elements of KYC standards and the applicable regulatory framework • Have the ability to establish and maintain a solid KYC/CDD programme • Successfully assess the different levels of KYC/CDD that can be applied by an entity • Efficiently deal with higher risk situations and cases in an effective manner • Have a practical perspective on the adverse effects that can result from lack of efficient KYC/CDD procedures Topics covered • An introduction to KYC/Customer Due Diligence (CDD) • The value of Customer Due Diligence (CDD) • CDD: Establishing and maintaining a strong CDD programme • CDD in higher risk situations and record keeping requirements • AML Case Studies Format • Register at any time for this online, open Certificate • Study in your own time and at your own pace (you have up to 3 months to complete) • Assessed by online multiple-choice exam What is included • 25 hours of self-paced online interactive learning including analysis of 7 practical case studies • 1-year free AGRC membership • Online Exam and AGRC Certificate Who is this course for? This course is addressed to all individuals who practice KYC, CDD as well as Anti-Money Laundering such as Compliance/AML Managers in Banks, Investment Firms, Investment Funds, Trust Service Corporate Providers and Lawyers. Requirements No previous knowledge or experience is required though it is assumed that participants have good knowledge of English and sound educational background Career path Head of Back Office, Head of Customer Support, Compliance Assistant, Compliance Officer, AML Officer, MLRO.