53651 Courses

What if you could charm any audience, express your ideas clearly, and build lasting relationships with everyone you encounter? Communication is a vital skill that can enhance your personal and professional life, and this Level 3 Certificate in Effective Communication Skills is designed to help you achieve that goal. Dive deep into the art of communication and watch as your abilities flourish into powerful tools for personal and professional growth. Throughout this comprehensive Effective Communication Skills course, you'll discover the secrets behind impactful dialogue, learn to navigate the intricacies of human interaction, and master the art of conveying your thoughts with clarity and conviction. Communication Skills aren't just words; they're the key to unlocking endless opportunities and building meaningful connections. Join us on this transformative journey with our Effective Communication Skills course, where every word you speak becomes a stepping stone towards greatness. Ready to unlock your potential? Enrol now and embark on a transformative journey with our Level 3 Certificate in Effective Communication Skills. Let your words become the bridge to success and meaningful connections. Take the first step today! Course Learning Outcomes: Master fundamental communication principles and models. Craft impactful messages that resonate with your audience. Sharpen your active listening skills to build deeper connections. Navigate conflict and misunderstandings with confidence. Harness the power of positive self-talk and persuasive language. Gain the communication skills to excel in professional and personal settings. Certificate in Effective Communication Skills at QLS Level 3 Module 1: Introduction To Communication - Goals & Benefits Module 2: Key Principles Of Communication Module 3: We Are ALWAYS Communicating Module 4: Fundamentals Of Communication - Part 1 Module 5: Fundamentals Of Communication - Part 2 Module 6: Great Communication Tips - Part 1 Module 7: Great Communication Tips - Part 2 Module 8: Self-Talk & Powerful Language Module 9: Miscommunication Module 10: Still MORE Great Tips! Part 1 Module 11: Still MORE Great Tips! Part 2 Module 12: Still MORE Great Tips! Part 3 Module 13: Final Thoughts and Suggestions Module 14: PROMO Communication (BEST) Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Effective Communication Skills at QLS Level 3 Who is this course for: The Level 3 Certificate in Effective Communication Skills is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Communication Skills like - Communication Specialist Public Relations Coordinator Marketing Manager Human Resources Consultant Sales Representative Corporate Trainer Customer Service Manager Requirements Certificate in Effective Communication Skills at QLS Level 3 To enrol in this Certificate in Effective Communication Skills at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Effective Communication Skills at QLS Level 3 Career Path: Communications Coordinator Public Relations Assistant Marketing Assistant Social Media Coordinator Content Writer Customer Service Representative Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Discover the transformative potential of our highly sought-after Functional Skills English - Level 2 course, designed to empower you to make a real impact in your life. Embracing the power of online learning and leveraging our extensive technical expertise, we have meticulously crafted these educational modules. Enrol today, and witness how your English proficiency can soar to unprecedented heights, opening up a world of opportunities in your chosen field. Experience the gratifying outcomes of your dedicated study as you embark on this enriching journey of growth and knowledge. And to help you bridge that gap, Course Cloud has prepared this comprehensive Functional Skills English - Level 2 online course. Functional Skills English - Level 2 covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Functional Skills English - Level 2 .  The Functional Skills English - Level 2 course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Functional Skills English - Level 2 will equip you with the skills required to set yourself up for career success. The Functional Skills English - Level 2  provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Functional Skills English - Level 2 . Discover the transformative potential of our highly sought-after Functional Skills English - Level 2 course, designed to empower you to make a real impact in your life. Embracing the power of online learning and leveraging our extensive technical expertise, we have meticulously crafted these educational modules. Enrol today, and witness how your English proficiency can soar to unprecedented heights, opening up a world of opportunities in your chosen field. Experience the gratifying outcomes of your dedicated study as you embark on this enriching journey of growth and knowledge.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Mastering Listening Skills course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Mastering Listening Skills course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Mastering Listening Skills and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Mastering Listening Skills course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Mastering Listening Skills course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Mastering Listening Skills will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: What are Good Listening Skills? Introduction 00:06:00 Module 02: Difference between Active and Passive Listening What are Good Listening Skills? 00:04:00 Pay Attention 00:03:00 Show That You're Listening 00:04:00 Provide Feedback 00:04:00 Defer Judgment 00:04:00 Respond Appropriately 00:04:00 Introduction to Mastering Listening Skills Difference Between Active and Passive Listening 00:04:00 What is Active Listening 00:04:00 What is Passive Listening? 00:04:00 How Non-verbal Cues Are a Part of Listening 00:04:00 Verbal Ques for Active Listening 00:04:00 How to Really Listen to Someone 00:05:00 Module 03: Difference between Listening and Hearing Difference between Listening and hearing 00:04:00 Reasons We Hear What We Want To Hear 00:04:00 We Only Hear What We Want to Hear 00:05:00 Are You Really Listening, or Just Waiting to Talk? 00:05:00 How to Really Listen to Someone 00:05:00 Module 04: Ways to Improve Your Listening Skills Ways to Improve Your Listening Skills 00:04:00 Demonstrate Your Listening Skills By Paraphrasing 00:04:00 Make Consistent Eye Contact 00:04:00 Ask Open Ended Questions 00:04:00 Show You're A Good Listener By Nodding 00:03:00 Listen To Understand 00:04:00 Module 05: Types of Listening Types of Listening 00:03:00 Appreciative Listening 00:04:00 Empathic Listening 00:03:00 Comprehensive Listening 00:05:00 Discerning Listening 00:04:00 Evaluative Listening 00:04:00 Module 06: Benefits of Good Listening Skills Benefits of Good Listening Skills 00:04:00 You Become a Better Student 00:04:00 You Become a Better Friend 00:03:00 People Will Perceive You as Intelligent and Perceptive 00:03:00 Help Your Public Speaking 00:04:00 Benefits of Listening 00:04:00 Module 07: Conclusion Review 00:04:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview This comprehensive course on Interpersonal Skills in Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Interpersonal Skills in Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Interpersonal Skills in Management. It is available to all students, of all academic backgrounds. Requirements Our Interpersonal Skills in Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 12 lectures • 01:41:00 total length •Module 01: What are Soft Skills?: 00:09:00 •Module 02: Communication: 00:06:00 •Module 03: Teamwork: 00:06:00 •Module 04: Problem-Solving: 00:06:00 •Module 05: Time Management: 00:07:00 •Module 06: Attitude and Work Ethic: 00:07:00 •Module 07: Adaptability/Flexibility: 00:06:00 •Module 08: Self-Confidence (Owning It): 00:08:00 •Module 09: Ability to Learn From: 00:06:00 •Module 10: Networking: 00:06:00 •Module 11: Employee Relations: 00:15:00 •Module 12: Motivation and Counselling: 00:19:00

In today's modern world, mastering Business Communication Skills is paramount for success in various professional endeavors. The Diploma in Business interaction Skills offers a comprehensive curriculum covering fundamental communication principles, advanced techniques, and specialized areas like assertiveness, customer service, and marketing communications. Effective communication is the cornerstone of efficient business operations, enhancing collaboration, productivity, and customer satisfaction. Individuals equipped with strong interaction skills are in high demand across industries, with job opportunities ranging from administrative roles to marketing and customer service positions. In the UK, professionals with expertise in Business interaction Skills command competitive salaries, with average annual earnings reaching £30,000 to £35,000. Enrolling in this course provides invaluable knowledge and practical skills essential for navigating complex business environments, fostering professional growth and success. Don't miss out on this opportunity to enhance your career prospects and enroll in the Diploma in Business interaction Skills today. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Communication Skills Module 01: Basic Communication Skills Module 02: Advance Communication (I) Module 03: Advance Communication (II) Module 04: Telephone Etiquette Module 05: Body Language and Effective Communication Communication Skills Training Module One: Business Communication Module Two: Verbal and Non-verbal Communication Module Three: Written Communication Module Four: Electronic Communication Module Five: Communicating with Graphics Module Six: Effectively Working for Your Boss Effective Communication Training Level-3 Introduction Charisma Rapport Body language Discovery questions Clean Questions Influence Assertive Communication Module 01: Introduction to Assertiveness Skills Module 02: Building Self-Confidence Module 03: Self-Awareness and Emotional Intelligence Module 04: Effective Communication Strategies Module 05: Assertiveness in Social Situations Module 06: Assertiveness in the Workplace Module 07: Overcoming Fear and Anxiety Module 08: Self-Esteem and Assertiveness Communication & Customer Service for Receptionist Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Mail Services and Shipping Module 04: Time Management Module 05: Record Keeping and Filing Systems Module 06: Organisational Skills Module 07: Communication Skills Module 08: Customer Service Module 09: Effective Planning and Scheduling Marketing Communications Lesson 01 :Introduction to Marketing Communication Lesson 02 :Communication Theory (Murf Version) Lesson 03 :Ethics in Marketing Communications Lesson 04 :Understanding Consumer Mindset (Customer Decision-Making Process) Lesson 05 :The Marketing Communication Mix Workplace Communication Management Module 01: Information and Communication for Stakeholders Module 02: Communication & Barriers Module 03: Culture and Communication in the Workplace Module 04: Language and Effective Communication Module 05: Business Communication & Interpersonal Relationships Module 06: Communication Improvement at Workplace Learning Outcomes: Master basic and advanced communication techniques effectively. Develop assertiveness skills for social and workplace interactions. Enhance self-confidence, emotional intelligence, and self-esteem. Cultivate proficiency in written, verbal, and non-verbal communication. Implement communication strategies tailored for diverse stakeholders. Acquire organisational and time management skills for seamless operations. Accreditation All of our courses are fully accredited, including this Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in this Skills. Certification Once you've successfully completed your Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Course is ideal for: Individuals seeking to enhance their interaction skills for career advancement. Aspiring receptionists aiming to excel in customer service and organisational roles. Professionals in marketing, aiming to master effective interaction strategies. Individuals in managerial positions, aiming to improve workplace interaction and interpersonal relationships. Requirements Learners do not require any prior qualifications to enrol on this Course. You just need to have an interest in this Course. Career path Marketing Communications Specialist - £25K to 40K/year. Corporate Communications Manager - £30K to 55K/year. Receptionist/Administrative Assistant - £18K to 25K/year. Customer Service Representative - £18K to 25K/year. Business Development Executive - £22K to 40K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Overview   With the ever-increasing demand for Soft Skills in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Soft Skills may be.   Learning about Soft Skills or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Soft Skills. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Soft Skills is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Employability : Soft Skills course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Employability : Soft Skills course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Employability : Soft Skills course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Soft Skills, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Soft Skills, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Soft Skills, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Employability : Soft Skills course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Self-Improvement Introduction to Self-Improvement 00:00 Module 2 - How to Motivate Yourself How to Motivate Yourself 00:00 Module 3 - Grow Assertiveness Grow Assertiveness 00:00 Module 4 - Self Confidence and Self Esteem Self Confidence and Self Esteem 00:00 Module 5 - Improve Your Communication Skills Improve Your Communication Skills 00:00 Module 6 - Manage Your Time Properly Manage Your Time Properly 00:00 Module 7 - Cultivate Growth Mindset Cultivate Growth Mindset 00:00 Module 8 - All about Leadership Skills All about Leadership Skills 00:00 Module 9 - Think Critically and Solve Problem Think Critically and Solve Problem 00:00 Module 10 - Learn Teamwork and Collaboration Learn Teamwork and Collaboration 00:00 Module 11 - Negotiate Effectively Negotiate Effectively 00:00 Module 12 -Stress Management Stress Management 00:00 Module 13 - Being Competent to Decide Yourself Being Competent to Decide Yourself 00:00 Module 14 - Influencing and Persuasion Skills Influencing and Persuasion Skills 00:00 Module 15 - Adaptability and Flexibility Adaptability and Flexibility 00:00 Module 16 - Know How to Resolve Conflicts Know How to Resolve Conflicts 00:00 Module 17 - Planning and Organizing Skills Planning and Organizing Skills 00:00 Module 18 - Being Creative and Innovative Being Creative and Innovative 00:00

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Corporate Soft Skills - 7 Courses Essential Bundle Looking to enhance your professional soft skills and take your career to the next level? Look no further than our Soft Skills essential bundle! This comprehensive Soft Skills bundle includes seven courses designed to help you develop essential soft skills that are crucial in today's fast-paced business world. From HR and leadership to communication and time management, these Soft Skills courses cover a range of topics that will help you thrive in any workplace. This Soft Skills bundle includes the following courses: Course 01: HR (Human Resources) Course 02: Leadership and Management Diploma Course 03: Life Coaching Course 04: People Management Skills For Supervisor Course 05: Personal Development Soft Skills Course 06: Time Management Skills Course 07: Communication & Soft Skills Key Features of Soft Skills Bundle CPD Accredited Soft Skills Courses 7 Instant e-certificate Fully online, interactive Soft skills course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly Enrol now in this Soft skills course to excel! How You will benefited from the Soft skills Bundle All through this self-paced Soft Skills training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Invest in your career today and enroll in our Soft Skills bundle. With these essential skills under your belt, you'll be ready to take on any challenge and achieve your goals with confidence and ease! Accreditation of Soft Skills Courses All of our courses included in this Soft skills bundle are fully CPD accredited, providing you with up-to-date soft skills and knowledge and helping you to become more competent and effective in your career. Certification of Soft Skills Courses Once you've successfully completed your Soft skills course, you will immediately be sent 7 FREE digital certificates for the bundle courses. CPD 70 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Soft skills bundle. Individuals who want to improve their leadership and management skills, enhance their communication skills, manage their time more effectively, or learn how to coach others to achieve their goals will find these Soft Skills courses highly valuable. Requirements There are no formal requirements for this Soft skills bundle courses to be enrolled. Career path This Soft skills bundle of courses will help you to uplift your career. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Enhance your CV with one of the most in-demand skills in the UK. Covering all the key techniques in and understanding of providing good customer service, expert communication skills, time management and document preparation, this Office Skills and Receptionist Course has been designed to give you the skills to succeed in a variety of business areas and industries. Through video lessons, PDF handouts, mock exams and online assessments, you will learn how to improve your verbal and nonverbal communication skills, write and prepare expert documents and effectively manage your time. You also gain role-specific competencies in keeping a good telephone manner, gatekeeping and providing excellent customer service. Many of the skills you learn through this course are transferable across a range of fields, giving you even more chances to build yourself a new career. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This Office Skills and Receptionist course is ideal for people who want to start working as Receptionist, Office Administrator, Office Manager, Administration Assistant, or Secretary, as well as people who want to enhance their office skills in general. Course Content Office Skills and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:27:00 Business Telephone Skills 00:21:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:27:00 Travel Arrangements 00:26:00 Organising Meeting and Conferences 00:28:00 Time Management 00:37:00 Record Keeping and Filing Systems 00:30:00 Business Writing Skills 00:42:00 Organisational Skills 00:27:00 Communication Skills 00:27:00 Customer Service 00:18:00 Effective Planning and Scheduling 00:49:00 InvoicingPetty Cash 00:29:00 Office Skills and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:15:00 Module Two - The Right Attitude Starts with You 00:20:00 Module Three - Stress Management (Internal Stressors) 00:30:00 Module Four - Stress Management (External Stressors) 00:15:00 Module Five - Transactional Analysis 00:25:00 Module Six - Why are Some Customers Difficult 00:20:00 Module Seven - Dealing with the Customer Over the Phone 00:30:00 Module Eight - Dealing with the Customer In Person 00:25:00 Module Nine - Sensitivity in Dealing with Customers 00:20:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:20:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:20:00 Module Twelve - Wrapping Up 00:15:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course- Activities 00:00:00 Recommended Reading Recommended Reading : Office Skills and Receptionist Course 00:00:00 Assignment Assignment - Office Skills and Receptionist Course 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Basic Business Communication Skills Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Basic Business Communication Skills Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Basic Business Communication Skills Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Basic Business Communication Skills Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Basic Business Communication Skills? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Basic Business Communication Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Basic Business Communication Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Basic Business Communication Skills does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Basic Business Communication Skills was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Basic Business Communication Skills is a great way for you to gain multiple skills from the comfort of your home. Basic Business Communication Skills Module 01: Effective Communication 00:06:00 Module 02: Planning your Communication Part 1 00:03:00 Module 03: Planning your Communication Part 2 00:05:00 Module 04: Planning your Communication Part 3 00:07:00 Module 05: Exercise: Stakeholder Analysis 00:03:00 Module 06: Facilitating Business Meetings 00:08:00 Module 07: Planning your Meeting Agenda 00:06:00 Module 08: As facilitator, what should I be looking for? 00:04:00 Module 09: Tools you can use in Facilitation 00:03:00 Module 10: Facilitation Tools 00:04:00 Module 11: Exercise: Planning your Agenda 00:07:00 Module 12: Resource: Tools to help you Communicate and Facilitate 00:17:00 Assignment Assignment -Basic Business Communication Skills 00:59:00 Order Your Certificate Order Your Certificate QLS