59738 Courses

Course Information A must-have programme for Quality Assurance auditors stepping into or honing their role within a Good Laboratory Practice (GLP) environment, this course offers invaluable, expert guidance for crafting a robust and efficient GLP audit programme. What will I learn? A solid regulatory foundation underpinning quality assurance activities Clarity on the roles of Quality Assurance, management, and study director within the framework of Good Laboratory Practice principles Enhanced efficacy in inspections and audits Heightened compliance with Good Laboratory Practice standards for your facility Unique insights into governmental monitoring activities within the GLP sphere. This course is structured to encourage delegates to Discuss and develop ideas Solve specific problems Examine particular aspects of GLP. Tutors Tutors will be comprised of (click the photos for biographies): Cate Ovington Director, The Knowlogy Group Ltd Jane Elliston Senior Quality Assurance Auditor, Battelle UK Shona Ross Head of QA, Tower Mains Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome and Introductions 09:15 Good Laboratory Practice Standards and Regulations An insight into the background and history of Good Laboratory Practice. 09:45 Principles of Quality Assurance What is the role and responsibilities of QA in GLP. Maintaining the independence of QA and what is an audit. 10:30 Break 10:45 Standard Operating Procedures GLP requirements and QA involvement. 11:30 Study Plans GLP requirements and QA involvement. 12:05 QA Programme Risk based programme, what are study, process and facility audits. 13:00 Lunch 14:00 Inspections Attitudes, techniques and attributes. 14:40 Workshop 1 - Facility and Process Inspections An exercise in inspection planning and preparation for inspections. 15:15 Break 15:30 Workshop 1 - Feedback 15:45 The Auditor and Audit Conduct Attitudes, attributes and techniques. 16:30 Panel Session An opportunity for delegates to put questions to the panel of speakers. 17:15 Close of Day Day 2 09:00 Workshop 2 - A Mock Audit 10:45 Break 11:00 Workshop 2 - Feedback 11:30 Auditing the Study Report Techniques and methods for the QA audit of the study report. 12:00 Record Keeping and Data The impact of GLP on data and records management. 12:40 Lunch 13:25 Data Integrity A look at the OECD GLP guidance document; the expectations of the regulators and the involvement of QA - Where QA adds value. 14:15 Workshop 3 - Amendments to Study Plan and Deviations from the Plan What are they? What is the difference between them? How are they controlled? 15:00 Workshop 3 - Feedback 15:15 Break 15:30 Regulatory Compliance GLP Monitoring Authority monitoring for compliance with Good Laboratory Practice. 16:15 Panel Session An opportunity for delegates to put questions to the panel of speakers. 16:45 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Learn

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Entrepreneurship at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Entrepreneurship at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Entrepreneurship at QLS Level 3 course. Due to Entrepreneurship at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Entrepreneurship at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Entrepreneurship at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Entrepreneurship at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Entrepreneurship at QLS Level 3 course. This Entrepreneurship at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Entrepreneurship at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Entrepreneurship at QLS Level 3 course: Module One: Decide on the Type of Business Module Two: What Is the Market/Competition Like? Module Three: Basics of Starting a Business Module Four: Create a Business Plan Module Five: Get Financing Module Six: Hire Employees Module Seven: Training Employees Module Eight: Market the Business Module Nine: Run the Business Module Ten: Grow the Business Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Entrepreneurship at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Entrepreneurship at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Entrepreneurship at QLS Level 3 No prior background or expertise is required. Career path The Entrepreneurship at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Entrepreneurship at QLS Level 3 Hard copy certificate - Included After successfully completing the Certificate in Entrepreneurship at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Business Strategy Planning Masterclass bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Business Strategy Planning Masterclass related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Business Strategy Planning Masterclass bundle will help you build a solid foundation to become a proficient worker in the sector. This Business Strategy Planning Masterclass Bundle consists of the following 25 CPD Accredited Premium courses - Course 01 :Business Strategy Planning Masterclass Course 02 :Business Performance Management Course 03 :Diploma in Lean Process and Six Sigma Course 04 :Rapid Business Improvement Course 05 :Branding Fundamentals for New Business Course 06 :Raise Money and Valuation for Business Course 07 :Business Intelligence Analyst Course Course 08 :Business Strategy for Managers Course 09 :Research Methods in Business Course 10 :Capital Budgeting & Investment Decision Rules Course 11 :Retail Strategy Course 12 :Basic Business Finance Course 13 :Business Funding Course 14 :Financial Modelling for Decision Making and Business plan Course 15 :Financial Risk Management Course 16 :Lead Generation with Attraction Marketing for Business Course 17 :Digital Product Management Course 18 :Digital Marketing Business Tips Course 19 :Digital Marketing - Growth Hacking Techniques Course 20 :A Profitable Online Business Masterclass Course 21 :Petroleum Products : Specifications Properties Market Demand Course 22 :Candle Making Business Course 23 :Setting Up Your Dog Grooming Business Course 24 :14 Authority Sites For Learning Amazon Affiliate Marketing Course 25 :Start A T-Shirt Business | Merch By Amazon, Teespring & More 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made Business Strategy Planning Masterclass bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Business Strategy Planning Masterclass Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Business Strategy Planning Masterclass bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Business Strategy Planning Masterclass Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Our solid silver jewellery making courses run for half a day or a full day and include all materials, tools and training required to make your very own piece of solid silver jewellery.

The "An Understanding of Aspiration and Choking" course is designed to equip participants with essential knowledge and skills related to recognising, responding to, and managing incidents of aspiration and choking. This course is suitable for healthcare professionals, caregivers, parents, educators, and anyone interested in learning how to effectively respond to situations involving aspiration and choking.

Develop biochemistry abilities while learning about the science that deals with the chemical processes and substances in the

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! It's time to take your content game to the next level. Whether you're a seasoned copywriter or a newbie in the digital marketing world, our Content Management Strategy bundle is the ultimate resource to help you sharpen your skills and elevate your brand's online presence. Unleash your creativity with courses that cover everything from copywriting to creative writing, proofreading and copyediting, and content marketing. With these tools at your fingertips, you'll be able to craft compelling content that resonates with your audience and drives engagement. But it's not just about writing. Our bundle includes courses on social media marketing strategy, SEO and digital marketing, and email marketing, giving you a well-rounded education in all aspects of content management. And as a bonus, you'll receive a QLS hardcopy certificate for completing the QLS-endorsed Content Management Strategy course. With our bundle, you'll learn the techniques and strategies used by the most successful brands in the digital world. So why settle for mediocre content when you can take your brand to the next level? Invest in our Content Management Strategy bundle today and start creating content that truly makes an impact. Enrol right now! This Content Management Strategy Bundle Package includes: Course 01: Certificate in Content Management Strategy at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Content Marketing Course 02: Touch Typing Masterclass Course 03: Copywriting Course Course 04: Creative Writing Course 05: Proofreading & Copyediting Course 06: Social Media Marketing Strategy Course 07: SEO and Digital Marketing Diploma Course 08: Linkedin Marketing Masterclass Course 09: Complete Email Marketing Course Course 10: Facebook Marketing Strategy Why Prefer This Content Management Strategy Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Content Management Strategy bundle courses, you will be able to learn: Develop a deep understanding of content creation principles and strategies Learn how to create and execute successful content marketing campaigns Sharpen your writing skills with courses on copywriting, creative writing, proofreading, and copyediting Master the art of social media marketing, SEO, and digital marketing Gain expertise in email marketing and create effective email campaigns Use LinkedIn and Facebook marketing to grow your business and brand Earn a QLS hardcopy certificate for completing the QLS-endorsed Content Management Strategy course ***Curriculum breakdown of Content Management Strategy *** Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy How is the Content Management StrategyBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Anyone looking to improve their digital marketing skills Individuals seeking to sharpen their writing and content creation skills Business owners looking to build and grow their online presence Marketing professionals seeking to enhance their skills and stay up-to-date on the latest industry trends Career path This bundle will help you to pursue a range of career paths, such as: Content Writer (£18,000 - £40,000) Copywriter (£20,000 - £50,000) Social Media Manager (£20,000 - £40,000) Marketing Executive (£20,000 - £35,000) SEO Specialist (£20,000 - £45,000) Digital Marketing Manager (£25,000 - £60,000) Certificates Certificate in Content Management Strategy at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Our Online GCSE Chemistry Course is the international version. This Course provides basic knowledge and understanding of the unifying patterns and themes of chemistry. You will also learn scientific methods which will allow you to form hypotheses and design experiments to test them. The course aims to develop an understanding of the principles of chemistry and then builds on this knowledge looking at the chemistry of the elements, organic chemistry, physical chemistry and chemistry in industry. The same International GCSE qualification you'd get in school or college Unlimited 1:1 support from your Chemistry tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this International GCSE course. This course will teach you the Edexcel International GCSE Chemistry syllabus (4CH1). You'll study 5 units: Principles of Chemistry Chemistry of the elements Organic chemistry Physical chemistry Chemistry in industry For a full breakdown of course content, download the IGCSE Chemistry Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 12 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel IGCSE Chemistry exam is available in May/June and Oct/Nov each year. It is assessed over 2 exam papers: Paper 1 4CH1/1C - 2 hour exam Paper 2 4CH1/2C - 1 hour exam We generally ask that you book written exams at least 6 months in advance. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. GCSE exams are available in May/June of each year, with core subjects also assessed in January. We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By joining our Online GCSE Chemistry Course, you will gain invaluable skills that can be applied in any field or occupation. Once you have acquired an understanding of chemical facts, concepts and principles, we will test your critical thinking, problem solving and analytical skills. Additionally, you will develop your experimental and investigative skills through an appreciation of the practical nature of chemistry, whilst learning to be a conscientious and responsible worker by implementing correct and safe laboratory techniques. You will also learn about the significance of open-mindedness and social responsibility in the workplace by understanding the widespread importance of chemistry and how materials are used in the world. Furthermore, you will bolster your organisational and communication skills as you will be tasked with selecting, preparing and presenting information clearly and logically, using appropriate scientific terms and conventions. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, the scientific world. Therefore, the skills that you will acquire during the CloudLearn GCSE Chemistry Course can set you apart from your peers and put you on a path toward further learning or a successful career in a wide-range of professions.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Unlock your full potential in Spanish with our comprehensive online course - the Complete Spanish Course Level 1 & 2. Whether you're a beginner or already have some knowledge of the language, this course is designed to take you from the basics to a more advanced level, allowing you to communicate confidently in Spanish. In just a short amount of time, you'll find yourself speaking, reading, and understanding Spanish with ease. By completing the Complete Spanish Course Level 1 & 2, you will: Master Spanish pronunciation and confidently communicate using correct intonation. Understand and utilise personal pronouns, gender, and number effectively. Develop fluency in expressing time, dates, and frequency in Spanish. Acquire a strong foundation in essential vocabulary and grammar structures. Use prepositions accurately to express relationships between objects and locations. Express likes, dislikes, and preferences using appropriate verbs and vocabulary. Gain proficiency in describing past events and predicting future outcomes. Communicate effortlessly using direct and indirect object pronouns. This Complete Spanish Course - Level 1 & 2 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card with this Spanish Course Innovative and Engaging Content. Get instant access to this Spanish course. Learn Spanish from anywhere in the world Spanish is affordable and simple to understand Spanish is entirely online, interactive lesson with voiceover audio Lifetime access to the Spanish course materials Spanish comes with 24/7 tutor support *** Spanish Course Curriculum *** Here is the curriculum breakdown of the Complete Spanish Course - Level 1 & 2 course: >> Complete Spanish Course - Level 1 & 2 << Module 01: Find out all about this course in less than two minutes The Alphabet. Pronunciation Personal pronouns. Gender and number. Ser. The articles. Use of the verb Tener 1 Use of the verb Tener 2. More numbers. Age. Vocabulary about clas The hour. The times of day. Calendar. Frequency. P The question and exclamation. Recap Module 02: The weather. Months and seasons. Hace and Dentr Present tense irregular. Vowel exchange Present tense irregular. Irregular first person The verb Haber and the past perfect. Prepositions. Module 03: Numbers. Recap Reflexive verbs. Reciprocal verbs Personal hygiene and clothing Direct and Indirect Object Pronouns. 'To like' and similar verbs. Indirect Object Verbs Module 04: Present continuous The near or immediate future Shopping Present, Past, Future Your house Comparative Superlatives Demonstrative Assessment Process Once you have completed all the modules in the Complete Spanish Course - Level 1 & 2 course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Complete Spanish Course - Level 1 & 2 course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Spanish is advised to take this Complete Spanish Course - Level 1 & 2 course. This Spanish course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Spanish course, you are to start your career or begin the next phase of your career. Spanish Translator Spanish to other language interpreter Spanish Teacher Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Program Management Skills: Virtual In-House Training Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?