12293 Courses

Register on the Call Centre Based Customer Service today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Call Centre Based Customer Service is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Customer Service Introduction to Customer Service 00:25:00 Module 02: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:14:00 Module 03: Customer Relationship Management Customer Relationship Management 00:44:00 Module 04: Customer Service Communication Strategies Customer Service Communication Strategies 00:26:00 Module 05: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:33:00 Module 06: Building Rapport Over the Phone Building Rapport Over the Phone 00:26:00 Module 07: Inbound and Outbound Calls Inbound and Outbound Calls 00:18:00 Module 08: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:30:00 Module 09: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:12:00 Module 10: Problem Solving over the Phone Problem Solving over the Phone 01:06:00 Module 11: Intra Organisation Dealings Intra Organisation Dealings 00:37:00 Module 12: Measuring Customer Service Measuring Customer Service 00:14:00 Assignment Assignment - Call Centre Based Customer Service 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Emotional Intelligence and Human Behaviour today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Emotional Intelligence and Human Behaviour is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Emotional Intelligence and Human Behaviour Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Emotional Intelligence and Human Behaviour, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Human Behaviour and Basic Psychological Process Module 01: Human Behaviour and Basic Psychological Process 00:23:00 Module 02: Evolutionary Perspective of Human Behaviour Module 02: Evolutionary Perspective of Human Behaviour 00:25:00 Module 03: Human Intelligence Module 03: Human Intelligence 00:24:00 Module 04: Intelligence Test and Variations in Intelligence Module 04: Intelligence Test and Variations in Intelligence 00:22:00 Module 05: Learning and Conditioning Module 05: Learning and Conditioning 00:13:00 Module 06: Language and Communication Module 06: Language and Communication 00:29:00 Module 07: Introduction to Emotion Module 07: Introduction to Emotion 00:16:00 Module 08: Emotion Influences Cognition Module 08: Emotion Influences Cognition 00:21:00 Module 09: Stress, Anger and Conflict Module 09: Stress, Anger and Conflict 00:42:00 Module 10: Emotional Intelligence Module 10: Emotional Intelligence 00:25:00 Module 11: Self-Leadership Module 11: Self-Leadership 00:16:00 Module 12: Neuro-Linguistic Programming (NLP) Module 12: Neuro-Linguistic Programming (NLP) 00:24:00 Assignment Assignment - Emotional Intelligence and Human Behaviour 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Certificate in Safeguarding Children will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Certificate in Safeguarding Children. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Certificate in Safeguarding Children course are covered first, and then we move on to more advanced material. The lessons in this Certificate in Safeguarding Children course are therefore clear and easy to understand. Courses you'll get: Course 01: Certificate in Safeguarding Children Course 02: Safeguarding: Child Abuse & Violence Course 03: Child Psychology Diploma Course 04: Child Counselling: Child Psychology & Mental Health Course 05: Paediatric First Aid Level 3 Course 06: Safeguarding Children: Internet Safety Certificate in Safeguarding Children Course Basic Learning Outcomes: After completing this highly appreciated Certificate in Safeguarding Children course, you'll be a competent expert, besides- You can give assistance related to the Certificate in Safeguarding Children with complete knowledge and confidence. You'll be competent and proficient enough to explore Certificate in Safeguarding Children related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Certificate in Safeguarding Children Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Module 01 : Laws and Guidance Module 02 : Social and Emotional Development Module 03 : Personality and Intellectual Development of Children Module 04 : Child Abuse Module 05 : Sexual Abuse Module 06 : The Impact of Domestic Violence and Abuse on Children Module 07 : Risks and Risk Assessment Module 08 : Responding to Disclosure and Reporting Module 09 : Things to Do after Referral Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in Safeguarding Children course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Certificate in Safeguarding Children course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Certificate in Safeguarding Children. Explore each of the roles available and how you can start your career in this platform. Certificates CPD Accredited PDF Certificate Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Certificate in Food Hygiene and Safety will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Certificate in Food Hygiene and Safety. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Certificate in Food Hygiene and Safety course are covered first, and then we move on to more advanced material. The lessons in this Certificate in Food Hygiene and Safety course are therefore clear and easy to understand. Courses you will get: Course 01: Certificate in Food Hygiene and Safety Course 02: Food Safety: Cleaning & Hygiene Course 03: Food Safety: Food Preservation Course 04: Food Allergens Course 05: Food Safety Management Course 06: Immunity Boosting Food Certificate in Food Hygiene and Safety Course Basic Learning Outcomes: After completing this highly appreciated Certificate in Food Hygiene and Safety course, you'll be a competent expert, besides- You can give assistance related to the Certificate in Food Hygiene and Safety with complete knowledge and confidence. You'll be competent and proficient enough to explore Certificate in Food Hygiene and Safety related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Certificate in Food Hygiene and Safety Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown of the Course:- Module 01: Introduction to Food Hygiene Legislation and Food-borne Illness Module 02: Types of Food Safety Hazards Module 03: Hazard Control Measures and Refrigeration Module 04: Food Handlers Personal Hygiene Module 05: Cleaning and Disinfection Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in Food Hygiene and Safety course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Certificate in Food Hygiene and Safety course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platforms. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Certificate in Food Hygiene and Safety. Explore each of the roles available and how you can start your career in this platform. Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Are you looking to enhance your Sage Bookkeeping skills? If yes, then you have come to the right place. Our comprehensive courses on Sage Bookkeeping will assist you in producing the best possible outcome by learning the Sage Bookkeeping skills. This Sage Bookkeeping Bundle Includes: Course 01: Sage 50 Accounts Course 02: Xero Accounting and Bookkeeping Online Course 03: Introduction to Accounting Course 04: Tax Accounting Course 05: Financial Analysis Learning Outcome: How to setup customer and vendor How to create a project Learn about customer invoices, vendor invoices and credit memos How to evaluate capital assets Learn about bank payments and transfers Supplier and Customer Payment and DD STO How the Bank Reconciliation current account System Works Credit card account transfer ideas How to create salary structure How VAT-Expenditure Tax Returns and Year End Journals Work How to prepare accountant's report and correct errors So, enrol in our Sage Bookkeeping bundle now! Key Highlights for Sage Bookkeeping Course: Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Curriculum Breakdown of the Sage Bookkeeping course: Sage 50 Bookkeeper - Coursebook Introduction and Task 1 Task 2 Setting up the System Task 3 a Setting up Customers and Suppliers Task 3 b Creating Projects Task 3 c Supplier Invoice and Credit Note Task 3 d Customer Invoice and Credit Note Task 4 Fixed Assets Task 5 a and b Bank Payment and Transfer Task 5 c and d Supplier and Customer Payments and DD STO Task 6 Petty Cash Task 7 a Bank Reconnciliation Current Account Task 7 b Bank Reconciliation Petty Cash Task 7 c Reconciliation of Credit Card Account Task 8 Aged Reports Task 9 a Payroll 9 b Payroll Journal Task 10 Value Added Tax - Vat Return Task 11 Entering opening balances on Sage 50 Task 12 a Year end journals - Depre journal Task 12 b Prepayment and Deferred Income Journals Task 13 a Budget Task 13 b Intro to Cash flow and Sage Report Design Task 13 c Preparation of Accountants Report & correcting Errors (1) Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. However, This course particularly effective for- Students related to Sage Bookkeeping Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the Sage Bookkeeping Course should meet the following requirements; Basic knowledge of English Language, which you have already Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Sage Bookkeeping, such as- Bookkeeper Payroll Specialist Payroll Administrator Accounts Payable and Payroll Account Assistant Payroll Manager Explore each of the roles available and how you can start your career in Sage Bookkeeping course. Certificates CPD Accredited PDF Certificate Digital certificate - Included

Certificate in Fire Marshal Training will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Certificate in Fire Marshal Training. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Certificate in Fire Marshal Training course are covered first, and then we move on to more advanced material. The lessons in this Certificate in Fire Marshal Training course are therefore clear and easy to understand. Courses you will get: Course 01: Certificate in Fire Marshal Training Course 02: Fire Safety Measurement Course 03: Fire Safety Legislation Course 04: Fire Safety: Fire Extinguishers Course 05: CPR (Cardiopulmonary Resuscitation) Training Course 06: Health & Safety: First Aid Certificate in Fire Marshal Training Course Basic Learning Outcomes: After completing this highly appreciated Certificate in Fire Marshal Training course, you'll be a competent expert, besides- You can give assistance related to the Certificate in Fire Marshal Training with complete knowledge and confidence. You'll be competent and proficient enough to explore Certificate in Fire Marshal Training related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Certificate in Fire Marshal Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown of the Course:- Module 01: Fire Warden Safety: An Introduction Module 02: Understanding Fires - The Fire Triangle Module 03: Risk Assessments Module 04: The Fire Plan and Safety Arrangements Module 05: Fire Evacuation Procedures and Strategies Module 06: Personal Emergency Evacuation Plans Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in Fire Marshal Training course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Certificate in Fire Marshal Training course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platforms. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Certificate in Fire Marshal Training. Site Manager Facilities Assistant Temporary Fire Marshal Supervisor Fire Marshal Certificates CPD Accredited PDF Certificate Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Certificate in Infection Control & Precautions will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Certificate in Infection Control & Precautions. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Certificate in Infection Control & Precautions course are covered first, and then we move on to more advanced material. The lessons in this Certificate in Infection Control & Precautions course are therefore clear and easy to understand. Courses you'll get: Course 01: Certificate in Infection Control & Precautions Course 02: Healthcare Professional Course 03: Cleaning Training Course 04: COSHH Training Course 05: Housecleaning Course 06: Personal Hygiene Certificate in Infection Control & Precautions Course Basic Learning Outcomes: After completing this highly appreciated Certificate in Infection Control & Precautions course, you'll be a competent expert, besides- You can give assistance related to the Certificate in Infection Control & Precautions with complete knowledge and confidence. You'll be competent and proficient enough to explore Certificate in Infection Control & Precautions related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Certificate in Infection Control & Precautions Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Certificate in Infection Control & Precautions Infection Prevention and Control Policy in the UK Principles of Prevention and Control of Infection Immunization Infections Spread by Food and Water Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Infections & Diseases Spread by Person-to-Person Contact Infections Spread by Sexual Contact Infections Spread by Blood and Body Fluids Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in Infection Control & Precautions course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Certificate in Infection Control & Precautions course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Certificate in Infection Control & Precautions. Explore each of the roles available and how you can start your career in this platform. Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Certificate in HACCP Training will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Certificate in HACCP Training. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Certificate in HACCP Training course are covered first, and then we move on to more advanced material. The lessons in this Certificate in HACCP Training course are therefore clear and easy to understand. Courses you will get: Course 01: Certificate in HACCP Training Course 02: Food Safety Management Course 03: Food Safety Hazards Course 04: Food Safety: Cleaning & Hygiene Course 05: Food Hygiene Rating Scheme UK Course 06: Oven Cleaning Training Certificate in HACCP Training Course Basic Learning Outcomes: After completing this highly appreciated Certificate in HACCP Training course, you'll be a competent expert, besides- You can give assistance related to the Certificate in HACCP Training with complete knowledge and confidence. You'll be competent and proficient enough to explore Certificate in HACCP Training related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Certificate in HACCP Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown of the Course:- Module 01: Introduction to HACCP and Legislation Module 02: Food Safety Microbiological Hazards Module 03: Food Safety: Allergenic, Chemical & Physical Hazards Module 04: HACCP Prerequisites, Preliminary Steps and Creation of HACCP System Module 05: The Seven HACCP Principles Explained Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in HACCP Training course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Certificate in HACCP Training course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platforms. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Certificate in HACCP Training. Restaurant Manager Baristas and Waiting Staff Market Stall Owner Lead Quality Controller Health & Safety Officer Food Hygiene Manager Food Safety Consultant Manager / Supervisor Lead Engineer Director Head Chef Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Getting Started The ILM Level 2 Award in Effective Mentoring Skills course is designed for individuals who are seeking to acquire comprehensive knowledge and practical skills to effectively mentor others in various settings. Whether it's within an organisation, the voluntary sector, or community groups, this course aims to equip you with the necessary expertise to support and guide others in their career development and educational pursuits. By delving into the particulars of mentoring, you will gain the insight and tools needed to make a meaningful impact within your respective spheres of influence. Key Benefits For Learners Gain a comprehensive insight into the role and nature of mentoring, including its impact on professional development and organisational success. Acquire and apply advanced mentoring skills to critically evaluate personal performance, while utilising key listening and questioning techniques to facilitate meaningful and impactful interactions. Develop a thorough understanding of how to strategically organise mentoring activities and meticulously plan and execute effective mentoring sessions that drive tangible results. Engage in reflective practices to assess personal performance, define objectives, monitor progress, and identify necessary actions for continuous improvement and success. For Organisations Enables employees to acquire the necessary skills and knowledge to become effective mentors within their respective roles. Fosters a culture of mentoring within the organisation by introducing key skills and techniques essential for successful mentoring. Key Highlights This qualification is intended for learners who wish to start a career in mentoring in an organizational context. It is also ideal for existing coaches and mentors. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The ILM Level 2 Award in Effective Mentoring Skills course can open many career pathways including, but not limited to: Training Manager, with an estimated average salary of £30,163 per annum Academic Mentor, with an estimated average salary of £33,156 per annum Business Mentor, with an estimated average salary of £37,216 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials 25% off membership with EMCC UK for all ILM learners studying for a coaching and mentoring qualification. Assessment For each module you study, you will complete a written assignment of 1500-2000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 2 Award in Effective Mentoring Skills course is designed for individuals who wish to understand mentoring and develop their mentoring skills to effectively mentor others. To be eligible for this course, you must: Be 18 years of age and over Have some work experience as a mentor or related role Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a ILM Qualification? The ILM Level 2 Award in Effective Mentoring Skills course is designed for individuals who wish to understand mentoring and develop their mentoring skills to effectively mentor others. The course is designed to provide in-depth knowledge and practical skills in the field of mentoring. It consists of two comprehensive modules: "Understanding Mentoring" and "Developing Mentoring Skills." These modules cover a wide range of topics including the principles of effective mentoring, communication techniques, goal setting, feedback methods, and strategies for building successful mentoring relationships. By completing the course, you will gain a thorough understanding of mentoring and develop the necessary skills to become successful mentors. Successful completion of the course could lead you to progression to a range of qualifications including: • ILM Level 3 Certificate in Effective Coaching and Mentoring • ILM Level 3 Award or Certificate in Leadership & Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. Through the collaboration with European Mentoring and Coaching Council UK (EMCC UK), both existing ILM coaching and mentoring learners and those newly qualified coaches/mentors will have access to the membership of the Council at a discounted price (25% off EMCC UK annual membership fee), plus up-to-date guidance, thought leading support via joint webinars and CPD events. An ILM level 3 learners would be an affiliate EMCC UK member. Whilst an ILM level 5 leaners would fall into the associate membership and ILM level 7 learners would either qualify for the associate or professional membership. ILM learners who successfully become an EMCC UK member will have access to their resources. ILM learners will also receive documents including competency frameworks as well as a range of free resources including access to the International Journal, free e-books, discounted publications and research papers. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Understanding Mentoring Reference No : 8584-200 Credit : 2 || TQT : 20 LEARNING OUTCOME 1. Understand the role of the mentor and the benefits of mentoring. 2. Understand what makes a mentor effective in their role. 3. Understand how to organise mentoring. UNIT2- Developing Mentoring Skills Reference No : 8584-201 Credit : 3 || TQT : 30 LEARNING OUTCOME 1. Be able to commence mentoring sessions to develop an individual. 2. Be able to undertake 3 hours of effective mentoring. 3. Be able to review their own performance as a mentor. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

This course Accident Investigation Training will introduce you to the procedures of accident investigation, and why it is necessary. This will also prepare you for documenting reports, and maintaining communication. Start learning Accident Investigation Training that will give you enough knowledge and skills to build your dream career. About this course This Accident Investigation Training helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Accident Investigation Training is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Accident Investigation Training is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Accident Investigation Training related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: What is Accident Investigation? Module 2: Why Investigation Required? Module 3: Procedure of Accident Investigation Module 4: Accident Report Documentation and Communication Course Content Course Name: Accident Investigation Procedure Module 1: What is Accident Investigation? 00:08:00 Module 2: Why Investigation Required? 00:11:00 Module 3: Procedure of Accident Investigation 00:10:00 Module 4: Accident Report Documentation and Communication 00:10:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.