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“Most people thinking about suicide don’t want to die, they want the pain to stop, recognising the signs that someone is thinking about suicide is critical as is the ability to listen and to support that person away from wanting to take their own life” Programme Overview: This 1 day in-person programme provides Learners with the foundational knowledge and practical skills needed to effectively intervene in situations where someone may be contemplating suicide. Designed for individuals across various professions and community roles, this programme equips you with the tools to recognise the signs of suicide, initiate life-saving conversations, and connect at-risk individuals with appropriate resources. Whether you're a healthcare professional, educator, HR personnel, or concerned community member, this programme empowers you to make a real difference. Key Learning Outcomes: Understanding Suicide and Its Causes: Gain insights into the complex factors that can lead to thoughts of suicide and suicide behaviours, including mental health issues, emotional distress, and societal pressures. Recognising Signs: Learn how to identify the verbal, behavioural, and situational indicators that someone may be thinking of suicide. Effective Communication Techniques: Develop skills to engage in sensitive and supportive conversations, helping to de-escalate crises and offer hope to those in need. Immediate Intervention Strategies: Acquire practical tools and approaches for providing immediate support, including how to refer individuals to mental health professionals and other resources. Ethical Considerations: Understand the ethical responsibilities involved in suicide prevention, including confidentiality, consent, and the importance of self-care. Programme Format and Duration: This is a concise, focused programme delivered in person and lasting 1 day. The programme includes a mix of interactive presentations, real-life case studies, and role-playing exercises to ensure Learners leave with practical, actionable skills. Who Should Attend: Anyone in a position to support individuals with thoughts of suicide, including healthcare providers, educators, HR managers, community leaders, and social workers. No prior experience in mental health or suicide prevention is required. Certification: Upon completion, Learners can gain the Royal Society for Public Health (RSPH) Level 4 Award in Suicide First Aid®. This is a written assignment and upon completion Learners will receive an official qualification certificate from RSPH. Why This Programme Matters: By equipping yourself with the skills taught in this programme, you become a crucial part of the effort to reduce suicide rates and save lives. Every intervention can make a difference. We are incredibly grateful for the sponsorship of Jane Cattermole, from Mainly Mental Health which has allowed us to offer this training at a heavily subsidised rate.
Unlock the Secrets of Aromatherapy: Fun, Informative, and Safe! Discover the art of blending aromatherapy essential oils safely with our engaging and educational 1-day course. Perfect for everyone, this course will guide you through the proper use of aromatherapy oils, ensuring a safe and enjoyable experience. Join Geraldine, a Clinical Aromatherapist for 27yrs and enhance your well-being with the power of aromatherapy.
Overview: 'UX Writing: Crafting Effective Microcopy' Welcome to 'UX Writing: Crafting Effective Microcopy,' your comprehensive guide to mastering the art of UX writing. In today's digital landscape, every word matters, and with this course, you'll learn how to wield language to create seamless user experiences that captivate and engage. Module 1: Introduction to UX Writing Begin your journey into the world of UX writing by understanding its fundamental principles and importance in product design. Explore the role of UX writers and how they contribute to enhancing user experiences across various platforms and devices. Module 2: Understanding User Flows and User Journeys Delve into the psychology behind user behavior and learn how to map out user flows and journeys effectively. Discover how to anticipate user needs and pain points, ensuring a smooth and intuitive navigation experience. Module 3: Writing Clear and Concise Headings and Labels Master the art of crafting clear and concise headings and labels that guide users through your product seamlessly. Learn techniques for choosing the right words to convey meaning effectively while maintaining consistency and clarity. Module 4: Creating Effective Button Texts and CTAs Explore the impact of persuasive button texts and calls-to-action (CTAs) on user engagement and conversion rates. Discover strategies for crafting compelling CTAs that compel users to take action and drive desired outcomes. Module 5: Writing Helpful Form Instructions and Error Messages Learn how to write form instructions and error messages that alleviate user frustration and promote successful completion of tasks. Discover best practices for providing clear guidance and feedback throughout the user interaction process. Module 6: Creating Engaging Microcopy for Empty States and Loading Screens Elevate your user experience with engaging microcopy for empty states and loading screens. Explore creative techniques for keeping users informed, entertained, and engaged during moments of inactivity or waiting. By the end of this course, you'll possess the skills and knowledge needed to craft compelling microcopy that enhances user satisfaction, drives conversions, and sets your product apart in today's competitive market. Join us on this journey to unlock the power of words in shaping unforgettable user experiences. Course Curriculum Module 1_ Introduction to UX Writing Introduction to UX Writing 00:00 Module 2_ Understanding User Flows and User Journeys Understanding User Flows and User Journeys 00:00 Module 3_ Writing Clear and Concise Headings and Labels Writing Clear and Concise Headings and Labels 00:00 Module 4_ Creating Effective Button Texts and CTAs Creating Effective Button Texts and CTAs 00:00 Module 5_ Writing Helpful Form Instructions and Error Messages Writing Helpful Form Instructions and Error Messages 00:00 Module 6_ Creating Engaging Microcopy for Empty States and Loading Screens Creating Engaging Microcopy for Empty States and Loading Screens 00:00
Communication is the essence of leadership. This programme is the flagship of our leadership courses, focusing on creating a culture of positive interaction and clear, respectful exchanges whilst maintaining high-performance productivity, ownership, and innovation. Prior to the learning session, delegates complete the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey assessing individual productivity preferences and learning styles. This assessment identifies work and learning preferences across 4 styles and 12 environmental and mindset preferences. These elements significantly influence how individuals achieve and perform in work-based learning environments. They also affect how people concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others. Throughout the course, delegates will learn how to: Utilise the TruTalent™ Learning & Productivity assessment to increase productivity and maximise performance Set meaningful professional goals and celebrate success for incremental progress towards achievement Inspire innovation within teams to increase ownership and accountability Empower employees and increase engagement through effective, positive feedback Focus on positivity, setting an example for others that the organisation embraces a "yes" and solutions-oriented approach Improve spoken and written communications, creating an authoritative image of expertise This Leadership Skills course is a 4-hour interactive virtual class. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office, enabling leaders to enhance their skills and drive organisational success.
Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Breakthrough Plus - overcome trauma and self-esteem issues (2 weekends course) Fast, effective and proven to overcome difficult life experiencesthat have caused you to shut down or have undermined your confidence and self-esteem Overcome your fears, improve your career prospects, build confidence, and make personal breakthroughs. Recommended for introverts, quiet people, or those hampered by difficult life experiences If your lack of confidence is connected to bad experiences in the past that have caused you to shut down and to close down your options, then the Breakthrough Plus is probably the fastest most effective way of overcoming this.
Take your calligraphy to the next level with this 4-hour session devoted to majuscules (capital letters). We’ll explore classical capital forms, entry strokes, and how to add grace and flourish to your writing. This session is ideal for those who have taken the minuscules workshop or already have some experience with pointed pen calligraphy. A separate Minuscules session is also available to book if you’d like to start from the beginning or strengthen your foundation.