*** 24 Hour Limited Time Flash Sale *** Level 2 Certificate in Counselling Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter As mental health issues rise in the UK, counsellors provide critical support. A Study founds 1 in 4 adults in the UK experience a mental health problem each year. Do you want to compassionately help children, couples, families and adults heal? This Level 2 Certificate in Counselling Skills bundle offers a comprehensive exploration of counselling skills, equipping you to support individuals facing various challenges. Our course provides a foundational understanding of key counselling concepts and techniques. You'll learn about different counselling approaches, ethical frameworks, and how to build rapport with clients. You'll also gain practical skills in active listening, open-ended questioning, and reflection. You will learn the core principles of counselling, advanced therapeutic techniques, and specific strategies for working with children, adolescents, and families. With this Level 2 Certificate in Counselling Skills course you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificate of 1st Course and our exclusive student ID card absolutely free. Courses Are Included In This Level 2 Certificate in Counselling Skills Bundle: Course 01: Level 2 Certificate in Counselling Skills Course 02: Advanced Diploma in Counselling at QLS Level 7 Course 03: Counselling Children & Supporting Their Wellbeing Course 04: Child and Adolescent Counselling Course 05: Crisis and Trauma Counselling in Early Childhood Course 06: Counselling and Psychotherapy Course Course 07: Treating Post Traumatic Stress Disorder Course 08: Bereavement and Grief Counselling Course 09: Psychological Wellbeing Practitioner Course - CPD Accredited Course 10: Safeguarding And Counselling Course Course 11: Couples Therapy & Counselling Course 12: Marriage and Family Therapy Course 13: Life Coaching and Counselling Course 14: Addiction and Mental Health - Dual Diagnosis Course 15: Psychology & Treatment of Addiction Course 16: Mental Health and Psychiatry Training Course 17: Mental Health Care Training - MCA & DOLS Course 18: Counselling Management Diploma Course 19: Online Depression Management Course 20: Compassion Focused Therapy Course 21: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Course 22: Forgiveness Coaching and Therapy Course 23: Diploma in Occupational Therapy Course 24: How to Overcome Phone Addiction: Phone-Free Living Course 25: Communication & Information Handling in Care Stop dreaming, start healing! This Therapist Certification Bundle is your gateway to a rewarding career and a life of purpose. Enrol today and unlock your full potential as a therapist! Learning Outcomes of Level 2 Certificate in Counselling Skills Master essential counselling skills like active listening, empathy, and rapport building. Explore diverse therapeutic approaches tailored to various needs and populations. Navigate challenging situations like crisis intervention and trauma support. Develop expertise in areas like child counselling, couples therapy, and bereavement support. Gain the confidence and competence to launch a successful counselling career. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Counselling Get a free student ID card with Counselling Training program (£10 postal charge will be applicable for international delivery) The Counselling is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Counselling course materials The Counselling comes with 24/7 tutor support Start your learning journey straight away! This diploma offers learners the opportunity to acquire a Certification that is highly valued in the field of Counselling. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Counselling setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Counselling-related fields, impacting their Counselling experiences and long-term development. Course Curriculum Course 01: Level 2 Certificate in Counselling Skills Module 01: Introduction Module 02: Psychology Of Growth And Development Module 03: Therapeutic Language Module 04: Psychological Issues Module 05: Therapeutic Outcomes Module 06: Working As A Counsellor Module 07: Professional Depression Counselling Diploma Module 08: What Causes Depression Module 09: Different Types Of Depression Module 10: Different Types Of Medicine Module 11: Complementary Alternative Therapies Module 12: Counselling Approaches To Depression Module 13: Psychology And Therapy Of Addictions Module 14: Theories Of Addiction Module 15: Addiction Treatments Module 16: Addiction In Society Module 17: Addiction In Families Module 18: Working With Addiction Module 19: Bereavement And Grief Counselling Diploma Module 20: Introduction To Grief & Bereavement Module 21: Attitudes Towards 'Death' And 'Dying' Module 22: What Happens When We Die Module 23: Depression Related To Grief And Bereavement Module 24: Counselling Process And Methods Course 02: Advanced Diploma in Counselling at QLS Level 7 Module 01: Counselling And Counsellors Module 02: Theories And Models Of Counselling (Part 1) Module 03: Theories And Models Of Counselling (Part 2) Module 04: Legal, Cultural And Ethical Issues In Professional Counselling Module 05: Forms Of Psychotherapy Module 06: Counselling And Psychotherapy Module 07: Dynamic Psychotherapy Module 08: Childhood And Adolescent Psychiatric Disorders Module 09: Counselling Children And Adolescents In Schools Module 10: Counselling Trauma And Substance Abuse Module 11: Counselling Stress And Anxiety Disorders Module 12: Counselling Personality Disorders Module 13: Counselling Mood Disorders And Depression Module 14: Counselling Eating & Sleeping Disorders Module 15: Life Coaching And Career Counselling Course 03: Counselling Children & Supporting Their Wellbeing Module 01: Introduction To Counselling Module 02: Focusing Module 03: Assessment Module 04: Introduction To Child Psychology Module 05: Problems Of Childhood Module 06: Relationships Between Children And Parents Module 07: Understanding Between Children And Parents Module 08: Impacts Of Separation And Loss On Attachment Module 09: The Impact Of Child Neglect Module 10: Cyberbullying Module 11: Appropriate Questioning Module 12: Silence In Counselling Module 13: The Skill Of Confrontation Module 14: The Skill Of Simile And Metaphor =========>>>>> And 22 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*25 = £325) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Counsellor Therapist Mental health practitioner Life coach Support worker Educator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Upon completion of the course, you can order a Free Hard Copy Certificate Accredited by CPD QS, accepted throughout the UK and internationally. If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
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A practical programme for HR professionals who are keen to develop a coaching style of interaction either within their teams and/or with business stakeholders. Develop skills in taking a more engaging, non-directive approach to supporting your business and to encouraging a coaching style of communication in your organisation.
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock the power of effective communication with our comprehensive Public Speaking Training bundle. This bundle is designed to equip you with the essential skills needed to excel in various professional settings. The first course in this bundle is QLS-endorsed, and upon completion, you will receive a QLS hardcopy certificate for free, showcasing your accomplishment. With 10 additional CPD-QS accredited courses, you will gain a wealth of knowledge and expertise in communication, presentation, confidence building, cross-cultural awareness, and more. Learn how to captivate your audience, convey your ideas with confidence, and master the art of public speaking. With a combination of theoretical knowledge and deeper insights, this bundle will provide you with the tools and techniques to excel in any speaking situation. From delivering impactful presentations to managing conflicts in the workplace, these courses cover a wide range of topics that are highly relevant in today's job market. Enrol in our Public Speaking Training bundle today and take the first step towards becoming a confident and effective communicator. Learning Outcomes: Upon completing the Public Speaking Training bundle, you will: Develop effective public speaking skills, including voice modulation, body language, and speech structure. Learn how to create and deliver engaging presentations that captivate your audience. Enhance your communication skills, including active listening, effective questioning, and persuasion techniques. Build confidence and assertiveness in your communication style. Gain cross-cultural awareness and learn how to communicate effectively in diverse settings. Develop conflict management skills and strategies to handle challenging situations. Learn effective stress management techniques for the workplace. Start your learning journey straightaway! This Public Speaking Training curriculum has been designed by Public Speaking Training experts with years of Public Speaking Training experience behind them. The Public Speaking Training course is extremely dynamic and well-paced to help you understand Public Speaking Training with ease. You'll discover how to master the Public Speaking Training skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Public Speaking Training bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. Who is this course for? Professionals looking to enhance their communication skills and advance their career prospects. Individuals seeking to build their confidence and proficiency in public speaking. Aspiring speakers who want to captivate their audience with impactful presentations. Anyone looking to improve their communication skills for personal or professional development. Individuals are interested in cross-cultural awareness and conflict management in the workplace. Career path This bundle will give you an edge in various professions, such as: Corporate executives Sales and marketing professionals Human resources managers Customer service representatives According to the latest data, professionals with strong communication and public speaking skills earn an average salary of £40,000 to £65,000 per year, depending on the industry and level of expertise.
The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans
This 6 to 7 day programme is for you if you are interested in working in the expanding job market of the security sector and includes gaining the Working as a Door Supervisor within the Private Security Industry Award level 2 Once you have gained this award, you can then go on to register as a Door Supervisor and purchase your SIA badge and license. The programme includes a wide range of learning opportunities that support you by achieving nationally recognised qualifications including health safety, equality diversity, conflict resolution as well as employability and interview skills to support your future career. What You’ll Learn You will undertake the following units: Working as a Door Supervisor within the Private Security Working within the Private Security Industry Conflict Management within the Private Security Industry Physical Intervention Skills within the Private Security Industry Entry Requirements Must be 19 and over before August. Must be unemployed and looking for work. Must have a clean DBS How you will be assessed Your knowledge and understanding will be assessed using the assessment methods. Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.
Level 2 Accredited Assistant Life Mechanic Training Be better equipped to support other people to become their own life mechanic using The Life Garage tools.
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Certificate in Counselling Children & Adolescents 00:00:00 Foundation of Children and Adolescents Counseling Course Overview 00:01:00 Introduction to Counselling 00:03:00 Introduction to Child Psychology 00:03:00 Cognitive Development 00:04:00 Socio-Emotional Development 00:06:00 Socio-cultural factors in a child's development 00:02:00 Counseling Techniques and Application Child therapy and counselling - General Guidelines 00:01:00 Opening a Session 00:04:00 Rapport-Building 00:09:00 Reflection 00:02:00 Paraphrasing 00:02:00 Focusing 00:04:00 Assessment 00:02:00 Appropriate Questioning 00:05:00 Counselling Process 00:04:00 Behavioral Problems in Children 00:03:00 Bullying and Child Abuse 00:02:00 Stress 00:02:00 Separation 00:02:00 Depression 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Give your staff market-leading delivery skills and intercultural communication techniques with our unique course. TILT has been delivered to military and commercial clients and is seen as best-practice for those training internationally.
This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary