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					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Emotional Intelligence and Human Behaviour has been specially designed to help learners gain a good command of Emotional Intelligence and Human Behaviour, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Emotional Intelligence and Human Behaviour, you will gain both practical and theoretical understanding of Emotional Intelligence and Human Behaviour that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
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				<h2>Learning outcome</h2>
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										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
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										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span> Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want </span>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to any internet-enabled smart device.</span>
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				<h2>Why should I take this course?</h2>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
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										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
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                                <h2>Course Curriculum</h2>
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                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: Human Behaviour and Basic Psychological Process</strong></td>
				</tr>
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					<td>▶</td>
					<td>Human Behaviour and Basic Psychological Process</td><td><span>🕐 00:23:00</span></td>
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					<td colspan="4"><strong>Module 02: Evolutionary Perspective of Human Behaviour</strong></td>
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					<td>▶</td>
					<td>Evolutionary Perspective of Human Behaviour</td><td><span>🕐 00:25:00</span></td>
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					<td colspan="4"><strong>Module 03: Human Intelligence</strong></td>
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					<td>▶</td>
					<td>Human Intelligence</td><td><span>🕐 00:24:00</span></td>
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					<td colspan="4"><strong>Module 04: Intelligence Test and Variations in Intelligence</strong></td>
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					<td>▶</td>
					<td>Intelligence Test and Variations in Intelligence</td><td><span>🕐 00:22:00</span></td>
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					<td colspan="4"><strong>Module 05: Learning and Conditioning</strong></td>
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					<td>▶</td>
					<td>Learning and Conditioning</td><td><span>🕐 00:13:00</span></td>
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					<td colspan="4"><strong>Module 06: Language and Communication</strong></td>
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					<td>▶</td>
					<td>Language and Communication</td><td><span>🕐 00:29:00</span></td>
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					<td colspan="4"><strong>Module 07: Introduction to Emotion</strong></td>
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					<td>▶</td>
					<td>Introduction to Emotion</td><td><span>🕐 00:16:00</span></td>
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					<td colspan="4"><strong>Module 08: Emotion Influences Cognition</strong></td>
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					<td>▶</td>
					<td>Emotion Influences Cognition</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 09: Stress, Anger and Conflict</strong></td>
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					<td>▶</td>
					<td>Stress, Anger and Conflict</td><td><span>🕐 00:42:00</span></td>
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					<td colspan="4"><strong>Module 10: Emotional Intelligence</strong></td>
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					<td>▶</td>
					<td>Emotional Intelligence</td><td><span>🕐 00:25:00</span></td>
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					<td colspan="4"><strong>Module 11: Self-Leadership</strong></td>
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					<td>▶</td>
					<td>Self-Leadership</td><td><span>🕐 00:16:00</span></td>
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					<td colspan="4"><strong>Module 12: Neuro-Linguistic Programming (NLP)</strong></td>
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					<td>▶</td>
					<td>Neuro-Linguistic Programming (NLP)</td><td><span>🕐 00:24:00</span></td>
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					<td colspan="4"><strong>Assignment</strong></td>
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					<td><i></i></td>
					<td>Assignment - Emotional Intelligence and Human Behaviour</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Learning & Development

Online Course Marketing

Emotional Intelligence (EQ)

Psychology Counselling

Master Your Emotions

Trainers Course

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Emotional Intelligence and Human Behaviour

General Admission

Aberdeen

Dundee

Dunfermline

Edinburgh

Glasgow

Hawick

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This introductory half-day course will help particpants develop and enhance your EI and communication competencies. It will focus on practical skills development that will greatly benefit you individually and in your home and work life</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An exciting and practical training course from one of the UK&rsquo;s leading providers of communication, leadership and management training. Designed for people wishing to develop and enhance their skills in communication and Emotional Intelligence (EI)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course &amp; EI</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence (EI) has been widely promoted in the press, trade journals and scientific literature. Most people have heard the claims by writers such as Daniel Goleman, who stated &lsquo;it matters twice as much as IQ&rsquo; (Goleman, 1998) or that EI and good communication skills are &lsquo;positively related&rsquo; (Erig&uuml;&ccedil; &amp; K&ouml;se, 2013). A meta‐analysis, also published in 2010, found a positive and significant correlation with job performance (O&rsquo;Boyle et al, 2010).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It has also been strongly argued that EI can improve sales, communication and improve leadership and work‐performance (Pratt et al, 2003).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">EI is about being aware of emotions in yourself and others, and being able to manage those emotions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will cover topics such as; Understanding your personality style, giving feedback to others, dealing with &lsquo;difficult&rsquo; people, removing the barriers to communication, cross‐cultural communication and the science of body‐language.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Develop and identify EI competencies</li><li fr-original-style="" style="box-sizing: border-box;">List barriers to effective communication</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to motivate self and others</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">EI Competencies</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your personality</li><li fr-original-style="" style="box-sizing: border-box;">Improving your EI Competence</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Improving your communication skills</li><li fr-original-style="" style="box-sizing: border-box;">The science of Body‐Language</li><li fr-original-style="" style="box-sizing: border-box;">Ways to improve your EI</li><li fr-original-style="" style="box-sizing: border-box;">Working on Your EI</li></ul>

Buon Consultancy

Business Communication Skills

Business Communication

An Introduction to Emotional Intelligence (EI) (£395 total for the half-day course for up to 12 participants)

General admission

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for individuals who want to recognize and manage their emotions, behaviors and impulses and apply these skills  to the world around them.</p>Overview<p>Upon successful completion of the Developing Emotional Intelligence course,  participants will have the tools to gain control over emotions, navigate challenging situations, and communicate empathetically.</p><p>In this course, students will develop the skill of emotional intelligence to help maximize personal and professional success.</p></div><div id="course-pills-2"><h4>Module One: Getting Started</h4><ul><li>Getting Started</li></ul><h4>Module Two: Introduction to Emotional Intelligence</h4><ul><li>Defining Emotional Intelligence</li><li>The Importance of EI</li><li>Who Needs It?</li><li>What Are Emotions?</li><li>EQ vs. IQ</li><li>Practical Illustration</li></ul><h4>Module Three: The Components of EI</h4><ul><li>Self-Management</li><li>Self-Awareness</li><li>Social Skills</li><li>Internal Motivation</li><li>Empathy</li><li>Practical Illustration</li></ul><h4>Module Four: Tools to Gain Control</h4><ul><li>Journaling</li><li>Meditation and Mindfulness</li><li>Identifying Emotional Triggers</li><li>Breathing Techniques</li><li>Taking a Break</li><li>Practical Illustration</li></ul><h4>Module Five: Verbal Communication Skills</h4><ul><li>Active Listening</li><li>Asking Questions</li><li>Consider Your Audience</li><li>Choosing Your Words</li><li>Be Authentic</li><li>Practical Illustration</li></ul><h4>Module Six: Nonverbal Communication Skills</h4><ul><li>Body Language</li><li>Tone Matters</li><li>Facial Expressions</li><li>Eye Contact</li><li>Distance and Personal Space</li><li>Practical Illustration</li></ul><h4>Module Seven: Managing Relationships With Others</h4><ul><li>Building Rapport</li><li>Respond, Don?t React</li><li>Show Gratitude</li><li>Finding Common Ground</li><li>Setting Boundaries</li><li>Practical Illustration</li></ul><h4>Module Eight: Overcoming Obstacles</h4><ul><li>Recognizing and Admitting Failure</li><li>Disagreeing Constructively</li><li>Staying Cool Under Pressure</li><li>Be Open to Perspectives</li><li>The Power of Forgiveness</li><li>Practical Illustration</li></ul><h4>Module Nine: Application to Business Practices</h4><ul><li>Working as a Team</li><li>Setting Business Goals</li><li>Interviewing for Successful Hires</li><li>Giving and Receiving Feedback</li><li>Customer Experience and Rapport</li><li>Practical Illustration</li></ul><h4>Module Ten: Benefits of Being Emotionally Aware</h4><ul><li>Strong Interpersonal Relationships</li><li>Able to Manage Change</li><li>Reduced Stress and Anxiety</li><li>Improved Decision Making</li><li>Boosts Employee Morale</li><li>Practical Illustration</li></ul><h4>Module Eleven: Making an Impact</h4><ul><li>Creating a Powerful First Impression</li><li>Maintaining Your Composure</li><li>Inspiring Leadership</li><li>Gaining Self-Confidence</li><li>Patience and Practice</li><li>Practical Illustration</li></ul><h4>Module Twelve: Wrapping Up</h4><ul><li>Words from the Wise</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Developing Emotional Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Developing Emotional Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Emotional Wellbeing

Emotional Literacy

Developing Emotional Intelligence

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				<p><span>Register on the Emotional Intelligence and Human Behaviour Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p><p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.</span></p><p><span>The Emotional Intelligence and Human Behaviour Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p><p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p><h5><b>What You Get With The Emotional Intelligence and Human Behaviour Management </b></h5><ul><li><span>Receive a e-certificate upon successful completion of the course</span></li><li><span>Get taught by experienced, professional instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
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			<h2>Course Design</h2>		</div>
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				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
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				<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.</span></p>					</div>
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			<h2>Who Is This Course For:</h2>		</div>
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				<p><span>The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
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			<h2>Requirements:</h2>		</div>
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				<p><span>The online training is open to all students and has no formal entry requirements. To study the Emotional Intelligence and Human Behaviour Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p>					</div>
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				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Human Behaviour and Basic Psychological Process</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Human Behaviour and Basic Psychological Process</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
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					<td colspan="4">Module 02: Evolutionary Perspective of Human Behaviour</td>
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					<td><i></i></td>
					<td>Evolutionary Perspective of Human Behaviour</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
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					<td colspan="4">Module 03: Human Intelligence</td>
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					<td><i></i></td>
					<td>Human Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 04: Intelligence Test and Variations in Intelligence</td>
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					<td><i></i></td>
					<td>Intelligence Test and Variations in Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 05: Learning and Conditioning</td>
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					<td><i></i></td>
					<td>Learning and Conditioning</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
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					<td colspan="4">Module 06: Language and Communication</td>
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					<td><i></i></td>
					<td>Language and Communication</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Introduction to Emotion</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Emotion</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Emotion Influences Cognition</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emotion Influences Cognition</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Stress, Anger and Conflict</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress, Anger and Conflict</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Emotional Intelligence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Self-Leadership</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Self-Leadership</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Neuro-Linguistic Programming (NLP)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Neuro-Linguistic Programming (NLP)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Online Course Creation

Emotional Intelligence and Human Behaviour Management

<div> <div>     </div> <div>  <div> <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> 2 hours 3 minutes</li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about Microsoft Word</li> <li>Understand the core competencies and principles of Microsoft Word</li> <li>Explore the various areas of Microsoft Word</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert office admin</li> </ul> </div> </div> <div> <div> <div> <hr /> <h3><strong>Emotional Intelligence Practitioner Training Program Online</strong></h3> <p>Master the skills you need to propel your career forward in emotional intelligence. This course will equip you with the essential knowledge and skillset that will make you a confident EQ practitioner and take your career to the next level. This comprehensive emotional intelligence<b> </b>course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this emotional intelligence course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.</p> <p>This comprehensive course will teach you the theory of effective emotional intelligence practice and equip you with the essential skills, confidence and competence to assist you in the emotional intelligence industry. You'll gain a solid understanding of the core competencies required to drive a successful career in emotional intelligence. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for EQ practitioner or for people who are aspiring to specialise in emotional intelligence.</p> <p>Enrol in this emotional intelligence course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.</p> </div> <div> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive emotional intelligence course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this emotional intelligence can also take this course.</p> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> </div> <div> <h3><strong>Entry Requirements</strong></h3> <p>This emotional intelligence course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> </div> <div> <h3><strong>Assessment</strong></h3> <p>This emotional intelligence course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> </div> <div> <h3><strong>Advance Your Career</strong></h3> <p>This emotional intelligence<b> </b>course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div> </div> </div><h3><strong>Recognised Accreditation</strong></h3> <p></p> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Supplementary Resources</td> </tr> <tr> <td><i></i></td> <td> Supplementary Resources - Certification in Emotional Intelligence - EQ Practitioner </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Introduction to Emotional Intelligence</td> </tr> <tr> <td><i></i></td> <td> Introduction To The course </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Introduction to Emotional Intelligence </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td colspan="4">The Self-Perception Realm</td> </tr> <tr> <td><i></i></td> <td> Introduction to the Self-Perception Realm </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Emotional Self-Awareness </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Self-Regard </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Self-Actualization </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td colspan="4">The Interpersonal Realm</td> </tr> <tr> <td><i></i></td> <td> Introduction to the Interpersonal Realm </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Interpersonal Relationships </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Empathy </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Social Responsibility </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">The Self-Expression Realm</td> </tr> <tr> <td><i></i></td> <td> Introduction to the Self-Expression Realm </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Assertiveness </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Independence </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Emotional Expression </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td colspan="4">The Stress-Management Realm</td> </tr> <tr> <td><i></i></td> <td> Introduction to the Stress-Management Realm </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Optimism </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Stress Tolerance </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Flexibility </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">The Decision-Making Realm</td> </tr> <tr> <td><i></i></td> <td> Introduction to the Decision-Making Realm </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Reality Testing </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Impulse Control </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Problem Solving </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td colspan="4">Happiness and General Well-Being</td> </tr> <tr> <td><i></i></td> <td> Happiness and General Well-Being </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Study Plex

Psychological Wellbeing Practitioner

Professional Skills Course (PSC)

Emotional Intelligence Practitioner Training Program Online

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence.</p>Overview<p>In this course, you will explore the concept of emotional intelligence. You will:<br />Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations.<br />Assess and develop your personal emotional intelligence competencies.<br />Assess and develop your social emotional intelligence competencies.<br />Practice emotional intelligence in common workplace scenarios.</p><p>It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.</p></div><div id="course-pills-2"><h4>Recognizing the Benefits of Emotional Intelligence</h4><ul><li>Define Emotional Intelligence</li><li>Recognize EQ's Impact on Work Experience</li></ul><h4>Increasing Your Personal Emotional Intelligence in the Workplace</h4><ul><li>Develop Your Level of Self-Awareness</li><li>Develop Your Self-Regulation Skills</li><li>Develop Your Motivation</li></ul><h4>Increasing Your Social Emotional Intelligence in the Workplace</h4><ul><li>Develop Your Empathy</li><li>Develop Your Social Skills</li></ul><h4>Practicing Emotional Intelligence in the Workplace</h4><ul><li>Practice Emotionally Intelligent Leadership</li><li>Build an Emotionally Intelligent Team</li><li>Manage Change</li><li>Manage Conflict</li><li>Coach for Performance</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Emotional Intelligence for Business Professionals (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Emotional Intelligence for Business Professionals (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Emotional Resilience

Emotional Intelligence for Business Professionals (Second Edition)

<div>
	<h3><b>Description: </b></h3>
<p><span>Emotional intelligence is known as the capacity to know, control, and express your own emotions. This capacity will help you handle interpersonal relationships with empathy.  To become an expert in emotional intelligence mindfulness and empathy, you need skills in understanding and interpreting human emotions. This course will help you understand emotional intelligence and mindfulness. This will benefit anyone who wants to have a career in mental health who is interested in learning the important mindfulness skills.</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Professionals and experts in human emotional capacity and developmental skills.</span></li>
<li><span>People who have an interest in learning about emotional intelligence and mindfulness.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</span></li>
<li><span>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </span></li>
</ul>
<h3><b>Certification: </b></h3>
<ul>
<li><span>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. </span></li>
<li><span>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result; </span></li>
<li><span>The UK &amp; internationally recognized accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of career advancement opportunities;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>The Advanced Diploma in Emotional Intelligence and Mindfulness course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Counsellor</span></li>
<li><span>Human Development Specialist</span></li>
<li><span>Life Coach and Mentor</span></li>
<li><span>Mental Health Professional</span></li>
<li><span>Social Worker.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Basics of Emotional Intelligence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Definition Of Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Emotional Mind</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Methods Of Increase Your Emotional Intelligence (EI) &amp; IQ</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How To Increase Self-Awareness</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>10 Exercises to Strengthen Your Team's EI</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Emotional Intelligence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>History of Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emotional Intelligence Defined</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>EI Blueprint</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Optimism</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Validating Emotions in Others</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Emotions</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Setting Your Personal Vision</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Emotional Intelligence and Mindfulness</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - What is Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Skills in Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Verbal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Non-Verbal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Social Management and Responsibility</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Tools to Regulate Your Emotions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Gaining Control</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Business Practices (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Business Practices (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Making an Impact</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emotional Intelligence, Mindfulness and Empathy Training- Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Advanced Diploma in Emotional Intelligence and Mindfulness</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Advanced Diploma in Emotional Intelligence and Mindfulness</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificates and Transcripts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Mindfulness Teacher

Advanced Diploma in Emotional Intelligence and Mindfulness

<p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);">This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.</p><p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approved by CPD &ndash; Duration 50 mins* &ndash; &pound;65.00</strong></p><p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><h1 style="color: var(--nv-text-color) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--nv-text-color) !important;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Business Skills</span></h1><p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);"><img src="https://images.cademy.co.uk/be568c43-a268-45c7-8fca-c3c11d4612c0/ef61a8e4-e5dc-4b69-adfb-797f8d7b333c/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center;" fr-original-class="fr-draggable"></p><div style="color: rgb(43, 43, 43); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(43, 43, 43);"><div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(43, 43, 43); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);"><figure fr-original-style="" style="box-sizing: border-box;"><div tabindex="0" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></figure></div><p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);">You would think that one-on-one training would cost a fortune and be time-consuming to organise. Well, it isn&rsquo;t! Our one-on-one tutor led interactive online training goes at precisely the pace required by each individual. It provides an opportunity to go over the learning content as often as required so every employee gets the optimum learning experience that&rsquo;ll be retained and applied to keep your business safe and compliant.</p><p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);">At a fraction of the cost and fraction of management time than you&rsquo;d expect, this business skills online training has the added bonus of a minimal loss of productivity because it&rsquo;s really efficient and flexible.</p><h3 style="color: rgb(43, 43, 43); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);">Please note that listed course prices do not include VAT.</h3><div style="color: rgb(43, 43, 43); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Alcohol Personal Licence Holder</li><li fr-original-style="" style="box-sizing: border-box;">Anti Harassment and Bullying</li><li fr-original-style="" style="box-sizing: border-box;">Anti-Bribery and Corruption</li><li fr-original-style="" style="box-sizing: border-box;">Anti-Money Laundering</li><li fr-original-style="" style="box-sizing: border-box;">Conflict Resolution in the Workplace</li><li fr-original-style="" style="box-sizing: border-box;">Customer Service</li><li fr-original-style="" style="box-sizing: border-box;">Cyber Security</li><li fr-original-style="" style="box-sizing: border-box;">Developing Good Employee Relations</li><li fr-original-style="" style="box-sizing: border-box;">Developing Teamwork</li><li fr-original-style="" style="box-sizing: border-box;">Disciplinary Procedures</li><li fr-original-style="" style="box-sizing: border-box;">Drug and Alcohol Awareness</li><li fr-original-style="" style="box-sizing: border-box;">Effective Delegation</li><li fr-original-style="" style="box-sizing: border-box;">Equality, Diversity and Discrimination</li><li fr-original-style="" style="box-sizing: border-box;">Facebook for Business</li><li fr-original-style="" style="box-sizing: border-box;">Introducing GDPR</li><li fr-original-style="" style="box-sizing: border-box;">Introduction to Emotional Intelligence</li><li fr-original-style="" style="box-sizing: border-box;">Leadership Skills</li></ul><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Licensed Premises Staff Training</li><li fr-original-style="" style="box-sizing: border-box;">LinkedIn for Business</li><li fr-original-style="" style="box-sizing: border-box;">Managing Meetings</li><li fr-original-style="" style="box-sizing: border-box;">Managing Sickness and Absence</li><li fr-original-style="" style="box-sizing: border-box;">Negotiation</li><li fr-original-style="" style="box-sizing: border-box;">Objective Setting</li><li fr-original-style="" style="box-sizing: border-box;">Presentation Skills</li><li fr-original-style="" style="box-sizing: border-box;">Project Management</li><li fr-original-style="" style="box-sizing: border-box;">Sales Skills</li><li fr-original-style="" style="box-sizing: border-box;">Search Engine Optimisation for Business</li><li fr-original-style="" style="box-sizing: border-box;">Sexual Harassment in the Workplace</li><li fr-original-style="" style="box-sizing: border-box;">Social Media for Business</li><li fr-original-style="" style="box-sizing: border-box;">Stress Management</li><li fr-original-style="" style="box-sizing: border-box;">The Principles of Performance Management</li><li fr-original-style="" style="box-sizing: border-box;">Time Management</li><li fr-original-style="" style="box-sizing: border-box;">Twitter for Business</li></ul></div>

Wimbledon Training Services

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

Introduction to Emotional Intelligence

<h2>Emotional Intelligence (Virtual)</h2>
<p>Emotional Intelligence is a set of emotional and social skills that collectively establish how well we:</p>
<ul>
<li>Perceive and express ourselves</li>
<li>Develop and maintain social relationships</li>
<li>Cope with challenges</li>
<li>Use emotional information in an effective and meaningful way</li>
</ul>
<p>It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions.</p>
<p>The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques.</p>
<p>The program includes:</p>
<ul>
<li>A personal behavioral profile, the results of which you will bring to your training</li>
<li>2-day highly interactive workshop and experiential learning</li>
<li>Optional professional coaching activities initiated in class that can continue over the four months after class ends</li>
</ul><h3>What you will Learn</h3><ul><li>Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence</li><li>Identify the five domains within the EQ-i 2.0 assessment model</li><li>Summarize what neuroscience research has discovered about emotions and actions</li><li>Recognize ways that human beings are physiologically impacted by stress</li><li>Articulate ways to develop and maintain strong working relationships</li><li>Describe how emotional intelligence translates into high performance</li><li>Make use of the EI model and associated competencies</li><li>Employ strategies for enhancing leadership through Emotional Intelligence</li></ul><section>
                    <h3>Getting Started</h3><h3>Foundation Concepts</h3><ul><li>The biology of emotion</li><li>Why Emotional Intelligence matters</li><li>The impact of EI on performance</li></ul><h3>The EQ-I 2.0 Model</h3><ul><li>Overview of the EQ-i 2.0 framework</li><li>Exploring your report</li><li>Balancing your EI domains</li></ul><h3>Self: Awareness and Sensitivity</h3><ul><li>Self-awareness and empathy</li><li>Perception vs. reality</li><li>Acting by choice, not impulse</li></ul><h3>Other: Communication and Relationship-Building</h3><ul><li>Elements of effective communication</li><li>Communication styles</li><li>Communication techniques</li></ul><h3>Neuroscience and Behavioral Change</h3><ul><li>Insights from social neuroscience</li><li>Making a change</li></ul><h3>Summary and Next Steps</h3>


                </section>

IIL Europe Ltd

Emotional Intelligence (Virtual)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Leaders &amp; Managers</p>Overview<p>The practical emotional intelligence tools every manager needs to build performance, communication, trust and leadership skills.  Management Essentials with applied Emotional Intelligence delivers crucial tools for professionals to learn more about the people side of the organization.  Strengthening performance with a powerful framework to understand the job of managing people.  Provides practical tools for effective management and leadership.  This course blends engaging learning and powerful content with the perspective of emotional intelligence experts.</p><p>It provides tools to help navigate through today?s challenges, foster innovation, and build organizations where people thrive.</p></div><div id="course-pills-2"><h4>What is Emotional Intelligence?</h4><ul><li>Learn about business EI -  a practical, work based approach that helps individuals and teams.</li><li>Discover 18 key brain talents essential to fuel performance.</li><li></li></ul><h4>Essentials of Trust</h4><ul><li>Where does Trust originate?  Do we trust from the head or the heart?</li><li>Explore the science of emotional intelligence with a practical approach.</li><li>Use the EI tools to help you earn trust.</li><li></li></ul><h4>The Challenge of Change</h4><ul><li>Untangle and rewire to affect change.</li><li>Understand the stages of change and the emotional transitions needed to support change.</li><li>Recognize our own patterns; a key step to being more effective at change.</li><li></li></ul><h4>Igniting Motivation</h4><ul><li>The surprising truth about what motivates us.</li><li>Find meaning in your work and help the people that work for you find meaning.</li><li>Delve into Purpose, Skill and Autonomy, and find what motivates you and your team? </li><li></li></ul><h4>Enhancing Teamwork</h4><ul><li>What blocks us from utilizing Divergence in our Teams? What helps us?</li><li>Learn to know the EI talents you have in your group.</li><li>Understand working with differing personalities.</li><li>Discover strengths and weaknesses and how can they be positive.</li><li></li></ul><h4>Accelerating Execution</h4><ul><li>Higher and lower talents and how they assist?</li><li>Learn the impact of optimizing talent.</li><li>Discover your EI talent to help you grow and optimize your execution.</li><li></li></ul></div>

Leadership Skills

Manager Training

Institute of Leadership & Management (ILM)

Management Skills

Management Essentials with Applied Emotional Intelligence

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional intelligence (EI) is the ability to manage oneself and one&rsquo;s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.</p>

Emotional intelligence (EI) is the ability to manage oneself and one’s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.

Skillogy International

Soft Skills

Interpersonal Skills

Business Relationship Management (BRM)

Emotional Intelligence

Course

Complete 5 courses to gain a Certificate from the Chartered Management Institute

Course with CMI Certificate

Ei4Change

The Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding.

The course covers the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural responses and how feelings can be regulated with more effectiveness. 

Practitioner in Emotional Intelligence

The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding.

The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation.  The skills and competencies are also applicable in many situations in families, communities and social settings.

Master Practitioner in Emotional Intelligence

This course explores little known ways that emotional intelligence can be used in the workplace by investigating what it is and what it is not.  It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.

Foundation in Emotional Intelligence

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The secrets of emotional intelligence. What everyone should know about the intelligence in emotions.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">What everyone should know about how emotions influence every aspect of your life.</p><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;2 Hours</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;48 Lessons</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;8 PDFs</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;5 Interactive Quizzes</span></div><div data-snap-type="video-frame" fr-original-style="" style="box-sizing: border-box;"><div tabindex="-1" fr-original-style="" style="box-sizing: border-box;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course explores&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">little known ways&nbsp;</em></strong>that emotional intelligence can be used in the workplace by investigating what it is and what it is not. &nbsp;It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course resolves any confusion you may have around some of the terminology used in various emotional intelligence courses, such as what is the difference between EI and EQ? &nbsp; You&#39;ll get to understand why EI is a broader term that covers emotional intelligence in much more depth. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">People often talk about positive and negative emotions. &nbsp;This is not that helpful as emotions cannot really be labelled in that way. &nbsp;The course also covers&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">the myths around positive and negative emotions&nbsp;</strong>and why this terminology is not appropriate when working to understand emotions and emotional intelligence in the workplace. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course investigates the advantages and disadvantages of emotional intelligence, ways it can be improved and some do&#39;s and don&#39;ts of working with emotional intelligence. &nbsp;It will test your emotional intelligence!</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Recognise the importance of understanding the emotions that you experience.Examine how to practise and learn how to develop emotional intelligence.Discover how to improve your relationships and performance by gaining insights into the emotions of other people.Identify why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.</div><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Description</h4><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emotional intelligence&nbsp;</strong>is an aspect of you as a whole person affecting your work life and your personal life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your emotional intelligence is your ability to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">combine your thinking&nbsp;</strong>with your&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">feelings&nbsp;</strong>in order to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">build good quality relationships</strong>&nbsp;and to make&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">good authentic decisions</strong>. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional intelligence is different from IQ - cognitive intelligence, and offers&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">a different perspective on success</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">performance at work</strong>. &nbsp;There are many parts to emotional intelligence - it predicts effectiveness and can be changed and developed.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Research suggests that emotional intelligence and cognitive intelligence (IQ) are unconnected: you can have a high level of emotional intelligence but a low level of cognitive intelligence, and vice versa.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your emotional intelligence is your responsibility! &nbsp;How you react and respond to events is governed by your emotional intelligence. &nbsp;You can work to develop your emotional intelligence, but this is not easy. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for anyone wanting to find out &nbsp;how your emotional intelligence influences how you perform, build relationships and make good quality decisions based on emotions.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone who is interested in a basic understanding of why emotions play an important role in performance and success.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who wants to have a deeper understanding of themselves and how to work better with other people.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with an interest in developing their ability to manage their emotions.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who has a desire to improve their emotional intelligence to excel at work and enhance their career.</li></ul><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We all have emotions!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone with an interest in and the commitment to developing their ability to manage the emotional dimensions of life should be well placed to undertake this course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will need an open mind and a willingness to learn.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in applying their intelligence to their emotion.</li><li fr-original-style="" style="box-sizing: border-box;">An interest in learning more about emotional intelligence at work.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop their emotional intelligence skills.</li></ul><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life.

Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions.

Join me for 21 days of exploration through audio lessons, videos, interactive quizzes and practical activities that help you gain insights into emotional intelligence that will build and grow your emotional intelligence.

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enhance your coaching skills and capabilities using emotional intelligence.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Emotional intelligence coaching reveals the unique working of your emotional realm.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Emotional intelligence coaching is a very powerful form of personal leadership coaching that&#39;s both discreet and trusted demonstrating what good looks like both an emotional and on a practical level.</p></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching.</p><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The GROW (Goal, Reality, Options, Will) Model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Other techniques are covered including a process to coach using emotional intelligence and help others discover their emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Simple, to the point, no-nonsense and effective advice on workplace coaching with emotional intelligence.</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Investigate a set of tools that will set you apart from other coaches and put your coaching in a completely different league.Explore how people would benefit from a coaching approach in a variety of circumstances.Discover ways to develop your coaching and your emotional intelligence skills.Relate to people better engaging with them at a deeper level.Evaluate how coaching with emotional intelligence can lead to better outcomes with people.</div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Emotional Intelligence Coaching</h4><p data-snap-id="copy_summary" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Enhance your coaching skills and capabilities using emotional intelligence.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The field of coaching has grown considerably in recent times. Coaching equips people with the tools, knowledge, and opportunities they need to fully develop themselves to be effective in their commitment to themselves, the company, and their work. It can be used in a variety of ways, for example, getting past an impasse, removing a stumbling block or drawing out and building on strengths.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence is the science and practice of good emotional awareness and self-management. Successfully applied in the workplace it accounts for greater success than intellectual capabilities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional intelligence coaching not only reveals the unique working of your emotional realm but also directs you to your untapped potential and to where you&#39;ve been holding yourself back. It&#39;s a very powerful form of personal leadership coaching that&#39;s both discreet and trusted.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional intelligence coaching builds personal skills by demonstrating what good looks like both practically and on an emotional level. It brings together tried and tested coaching techniques within the construct of emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Empathy is a fundamental component of emotional intelligence. Using empathy builds trust and keeps conversations focused on increasing performance and employee engagement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This emotional Intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving their coaching skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will be responsible for leading and managing groups of people to achieve outcomes and enhance performance.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Generally, this course attracts human resources, sales and marketing, training professionals, corporate executives, leaders, managers, supervisors and coaches.</li><li fr-original-style="" style="box-sizing: border-box;">This course will not be of interest to you if you manage processes and tasks with little focus on the people involved.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have an interest and understanding of coaching and emotional intelligence but no prior knowledge and experience is needed to benefit from the course.</p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in how interactions with other people work and how to build them more effectively.</li><li fr-original-style="" style="box-sizing: border-box;">A keenness to learn about coaching and how to work with emotional intelligence - yours and other&#39;s emotional intelligence.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop your emotional intelligence skills.</li></ul><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Team Leading

Team Management

This course is for you if you work with people as a leader or manager and are looking at ways to help improve performance by developing emotional intelligence through coaching.

The GROW (Goal, Reality, Options, Will) Model is a well-respected tool in coaching and this is explored to improve your questioning and listening techniques. It demonstrates the power of coaching through the use of a structure that enables questioning to flow conversationally and in a logical sequence.

Emotional Intelligence Coaching

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">We all have emotions! &nbsp;You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.</p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"> 9.5 Hours</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;226 Lessons</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;29 PDFs</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;7 Interactive Quizzes</span></div></div><div data-snap-type="video-frame" fr-original-style="" style="box-sizing: border-box;"><div tabindex="-1" fr-original-style="" style="box-sizing: border-box;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of Emotional Intelligence</strong>&nbsp;course delves into emotional intelligence in detail to cover</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Fundamental Principles of Emotional Intelligence</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Self-Perception</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Self-Expression</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Interpersonal Skills</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Decision Making</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Principles of Stress Management</p></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Ways to develop emotional intelligence are explored along with a variety of techniques to work with emotional intelligence when you are working as a coach and leader.</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Determine how you can work with emotional intelligence to improve results and quality.Recognise ways that you can perform within the emotional climate of your work environment.Consider why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.Develop ways that you can build your interpersonal skills and enhance your relationships.Identify ways to work with emotions to solve problems increasing your effectiveness in stressful situations and develop resilience.Evaluate your emotional intelligence skills and apply them to your career progression and the career progression of others.</div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">The Principles of Emotional Intelligence</h4><p data-snap-id="copy_summary" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of Emotional Intelligence</strong>&nbsp;course covers the application of emotional intelligence with a business focus in different circumstances to improve and enhance performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">P</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">rinciples of Emotional Intelligence&nbsp;</strong>course is not just about deepening knowledge and skill levels, it is also about applying this and developing the wisdom that enables you to generate a greater clarity of others and real understanding in others.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this course, you&#39;ll gain insight into the fundamentals of leadership and learn how to direct the power of your emotional intelligence to empower yourself and others. You&#39;ll also discover practical strategies for developing your personal emotional intelligence with real-world examples and expert advice.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course covers an introduction to the research and theories behind emotional intelligence and its applications in leadership, self-management, and personal development.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to enhance your ability to build relationships, succeed in a team environment, and how to use effective communication skills to reach your goals.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This comprehensive course covers all the essential topics of emotional intelligence, and offers practical activities and interactive quizzes that will help you reinforce your knowledge and develop your skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, you&rsquo;ll know how to apply learned theoretical lessons in the real world and become an emotionally intelligent leader or team member.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unlock the skills of emotional intelligence and discover how mastering this knowledge can give you the power to create a successful career and personal happiness. &nbsp;From understanding yourself and empathy to stress management and decision making, this course provides you with the leadership fundamentals and personal development tools to maximise your potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">P</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">rinciples of Emotional Intelligence</strong>&nbsp;course is for anyone competent in the skills and techniques of emotional intelligence. It is for anyone interested in developing a deeper understanding and awareness of the application of emotional intelligence at work, in social settings and at home.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone interested in learning in-depth, comprehensive knowledge about emotional intelligence at work.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who wants to have a deeper understanding of themselves and how to work better with other people.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with an interest in developing their ability to manage their emotions.</li><li fr-original-style="" style="box-sizing: border-box;">This course will not be of interest to you if you manage processes and tasks with little focus on the people involved.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should be committed to developing your ability to work with and manage the emotional dimensions of your life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others.</p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An interest in how interactions with other people work and how to build them more effectively.</li><li fr-original-style="" style="box-sizing: border-box;">A keenness to learn about emotionally intelligent leadership and how to adapt your approach in different circumstances.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop your leadership and your emotional intelligence skills.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions.

We all have emotions!  You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.

The Principles of Emotional Intelligence

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					<div><p>The innovative <strong>Emotional Intelligence</strong> has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector.</p></div>
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					<div><p>This popular <strong>Emotional Intelligence</strong> has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique <strong>Emotional Intelligence</strong> course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business. </p><p>The <strong>Emotional Intelligence</strong> is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the <strong>Emotional Intelligence</strong> consists of a range of educational modules that allow study sessions to be organised at any time and any place</p><p>When the final assessment of the <strong>Emotional Intelligence </strong>has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the <strong>Emotional Intelligence</strong> course can help to make all the difference in a dynamic employment sector and can also be validated on our website.</p><p>We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the <strong>Emotional Intelligence</strong> has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at.  </p><p>Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.</p></div>
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Course Cloud

Engineering Construction Industry Training (ECITB)

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sales skills and emotional intelligence skills for building stronger client / customer relationships.</p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);">2.5 Hours of Video Content</span><span style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);">&nbsp;59 Lessons</span><span style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);">&nbsp;12 PDFs</span><span style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);">&nbsp;3 Interactive Quizzes</span></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-snap-type="video-frame" fr-original-style="" style="box-sizing: border-box;"><div tabindex="-1" fr-original-style="" style="box-sizing: border-box;"><div style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling. &nbsp;&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">The course doesn&#39;t cover prospecting and ways to get a sales appointment</em>, these require the use of emotional intelligence in other ways! &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">The course covers the way that you engage with customers before, during and after a sales meeting&nbsp;</em>through the application of emotional intelligence to make authentic decisions and build quality relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course will help you to develop your skills in asking questions around needs, listening, presenting your product or service and handling objections underpinned with emotional intelligence. &nbsp;</p></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" style="color:#b22222;"></i><span class="benefit-text" style="color:#000000;">[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Recognise the importance of emotional intelligence in selling and how you can use it to build your relationships with your customers.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Determine how your attitude to selling influences your sales success.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the emotions that drive the selling process and how to work with them effectively.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Describe your uniqueness in terms of what you are selling and how you sell it.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover emotionally intelligent ways to sell through needs-based selling.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Examine ways to handle objections with confidence.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the four social interactions style that drive customer / client behaviour.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Explain how to work with and sell to each social interaction style for maximum success.</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Solve problems for your customers / clients by becoming a trusted resource and advisor.</span></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Description</h4><p data-snap-id="copy_summary" data-snap-type="html" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Salespeople with high levels of emotional intelligence are able to reflect on their own emotions and adjust them to best fit with the customer and the situation that they are dealing with.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">They can anticipate and plan sales interactions to help ensure the customer feels valued and confident in dealing with them. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Salespeople with high emotional intelligence are more capable of managing and adapting their own emotions to support and influence the emotions of their customers in a subtle way that brings about positive interactions and builds relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will help you improve your understanding of emotions and emotional intelligence in selling. &nbsp;Included are a range of practical tools and techniques for applying emotional intelligence in sales interactions with clients and customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Customers come in all shapes and sizes. &nbsp;Understanding the nature of each individual customer&#39;s needs will improve your sales and ensure optimum customer care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you learn skills to respond rather than react to behavioural differences, you conserve energy for what is really important - fulfilling customer&#39;s needs.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course will help you to differentiate the needs of customers and plan strategies to meet those needs.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sales and and Selling with Emotional Intelligence</strong>&nbsp;online course not only equips you with more effective and efficient sales techniques, it can also help you understand which techniques are right for you and which aren&#39;t.&nbsp;</p><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Customers or clients are buyers who purchase based on emotion and justify their choice with logic. Today, customers are able to justify their decisions online and elsewhere without any input at all from salespeople. &nbsp;It&rsquo;s the connection you make, how well you work through their objections, and how confident you help make them feel that helps you make the sale.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How well you deliver on your promises, maintain the relationship and help the customer navigate internal disagreements that helps keep them loyal. &nbsp;Emotional intelligence is the critical competency underpinning all this.</p><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ability to regulate emotions helps improve perceptions of trustworthiness and integrity &ndash; incredibly important attributes for the professional salesperson.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding emotions and those of others helps us to display more empathy, helps us to ask wiser questions, suggest better solutions, and handle objections more effectively.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gaining these insights will help you learn when to change your approach and how to maximise your time and streamline processes so you can close more deals.</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template='<li style="color:#000000;">[[item]]</li>' fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone who is keen to improve their emotional intelligence to excel at work and enhance their career.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone interested in learning skills that will grow and enhance their personal development.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone with sales and selling responsibilities.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone with responsibilities for a specialist function involving influencing and building relationships with key stakeholders.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">No prior knowledge and experience is needed to benefit from the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have an interest in learning how to be more successful in selling using emotional intelligence and an interest in how interactions with other people work to build deeper, more effective long terms relationships.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whilst you don&#39;t need any experience of sales and selling to take this course, you will be eager to build and develop your selling skills.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template='<li style="color:#000000;" >[[item]]</li>' fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone with an interest in applying their emotional intelligence to sales and selling.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone with responsibilities for influencing and persuading others seeking to enhance and grow their performance at work.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Anyone with a willingness to complete the practical activities to grow and develop their emotional intelligence skills.</li></ul></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><br fr-original-style="" style="box-sizing: border-box;"></h4></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><h4 data-snap-id="heading_instructor_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Sales

Corporate Sales

This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling.   

The course doesn't cover prospecting and ways to get a sales appointment, these require the use of emotional intelligence in other ways!  

The course covers the way that you engage with customers before, during and after a sales meeting through the application of emotional intelligence to make authentic decisions and build quality relationships.

The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions.  

Sales and Selling with Emotional Intelligence

Loughborough

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			<p>Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.</p>
			<div><i></i> 2 Hours</div>
			<div><i></i>  £378.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>'Emotional Intelligence predicts people's ability to regulate themselves, manage other people and achieve success. Research shows a link between Emotional Intelligence and career success. Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.' Mark Murphy</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p><strong>Outcomes: </strong></p>
<ul>
<li>Describe the different types of intelligence</li>
<li>List the five Emotional Intelligence Competences</li>
<li>Discuss the importance of self-awareness</li>
<li>State the six Emotionally Intelligent Leader roles</li>
</ul>
<p><strong>Content:</strong></p>
<ul>
<li>Personality v's Behaviour</li>
<li>Multiple Intelligences - Gardner</li>
<li>What is Emotional Intelligence?</li>
<li>Goleman's Five Competencies</li>
<li>The Cycle of Behaviour</li>
<li>Knowing Your Personality</li>
<li>Self-Awareness</li>
<li>Emotional Hijack</li>
<li>Emotionally Intelligent Leadership - The Six Styles</li>
</ul>
<p><strong>Modules:</strong></p>
<p><strong>Personality v's Behaviour</strong></p>
<ul>
<li>What is the difference?</li>
<li>Howard Gardner's Theory of Multiple Intelligences - it's not just about IQ!</li>
</ul>
<p><strong>Emotional Intelligence</strong></p>
<ul>
<li>What is Emotional Intelligence?</li>
<li>Daniel Goleman's Five Competencies</li>
<li>The Cycle of Behaviour - Betaris Box</li>
<li>Knowing Your Personality - link to MBTI</li>
<li>Self-Awareness</li>
<li>Emotional Hijack - when the primitive brain takes over</li>
<li>Managing personal stressors<span> </span></li>
</ul>
<p><strong>Emotionally Intelligent Leadership</strong></p>
<ul>
<li>Daniel Goleman's Six styles of Emotionally Intelligent Leadership</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

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Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.

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