59705 Courses

The aim of the course on Trade Distortion and Marketing Barriers is to provide students with an in-depth understanding of the impact of trade distortions and marketing barriers on international trade. Through the course, students will learn about the various types of trade barriers and the factors that contribute to their emergence. They will also explore the effects of these barriers on businesses and consumers, and strategies for overcoming them to facilitate international trade. After the successful completion of the course, you will be able to learn about the following. Understand the impact of tariffs and non-tariff barriers on international trade. Identify different modes of transportation and their advantages and disadvantages for businesses. Analyze the benefits and drawbacks of protectionist policies in international trade. Evaluate the importance of cargo or transportation insurance in managing risks associated with international trade. Explain the roles and responsibilities of freight forwarders and customs brokers in international trade. Explore the foreign exchange market and exchange rate systems to better understand their impact on international trade. The course on Trade Distortion and Marketing Barriers provides a comprehensive overview of the challenges faced by businesses operating in an increasingly globalized marketplace. Students will learn about the various forms of trade barriers, including tariffs and non-tariff barriers, and how they can impact international trade. The course also covers the different modes of transportation, cargo insurance, freight forwarding, and customs brokerage, as well as the role of the foreign exchange market in international trade. The course on Trade Distortion and Marketing Barriers aims to provide a comprehensive understanding of the various marketing barriers and trade distortions that exist in the global market. It is designed to enable students to identify and analyze the economic, political, and social factors that create these barriers and their impact on international trade. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Trade Distortion and the Marketing Barriers Self-paced pre-recorded learning content on this topic. Trade Distortion and the Marketing Barriers Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. International Trade Analyst Trade Compliance Specialist Customs Broker Global Supply Chain Manager Import/Export Coordinator Trade Policy Consultant Foreign Trade Zone Administrator Logistics Manager Global Trade Compliance Manager International Marketing Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Overview With our exclusive UK Law Complete Bundle Course, you can learn how to support legal executives while also increasing attorney efficiency. This step-by-step training prepares you to handle a variety of legal tasks while cultivating strong reasoning for optimal solutions.Gain in-depth knowledge of legal practices, including recruitment, disciplinary procedures, parental rights, and pension plans. Master proofreading legal documents and resolving workplace conflicts with analytical knowledge.Join us now for a transformative journey into every aspect of UK law, preparing you for a successful legal career. Improve your skills and navigate the legal landscape with confidence! How will I get my certificate? Upon successful completion of the UK Law Complete Bundle Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is this course for? There is no experience or previous qualifications required for enrolment in this UK Law Complete Bundle Course. It is available to all students, of all academic backgrounds. Requirements Our UK Law Complete Bundle Course is fully compatible with PC's, Mac's, laptops, tablets, and smartphones. This course has been designed to be fully compatible to tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course; it can be studied at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors, such as : Legal Secretary - £20-35K/year, admin support. Paralegal - £25-40K/year, research, drafting. Legal Executive - £30-50K/year, specialised tasks. HR Manager (Legal) - £40-70K/year, recruitment, compliance. Corporate Lawyer - £50-100K+/year, business legal advice. Unlock possibilities with our UK Law Complete Bundle Course! Course Curriculum 24 sections • 23 lectures • 09:10:00 total length •Basics of Employment Law: 00:24:00 •Legal Recruitment Process: 00:40:00 •Employment Contracts: 00:21:00 •Employee Handbook: 00:20:00 •Disciplinary Procedure: 00:21:00 •National Minimum Wage & National Living Wage: 00:33:00 •Parental Rights, Sick Pay, & Pension Scheme: 00:44:00 •Discrimination in the Workplace: 00:49:00 •Health & Safety at Work: 00:15:00 •Dismissal, Grievances and Employment Tribunals: 00:33:00 •Module 11: Workplace Monitoring & Data Protection: 00:15:00 •GDPR Basics: 00:19:00 •GDPR Explained: 00:15:00 •Lawful Basis for Preparation: 00:26:00 •Rights and Breaches: 00:22:00 •Responsibilities and Obligations: 00:26:00 •The Property Law and Practice: 00:23:00 •Ownership and Possession of the Property: 00:27:00 •Co-Ownership in Property: 00:20:00 •Property Taxation on Capital Gains: 00:16:00 •VAT on Property Taxation: 00:11:00 •Property Taxation Tips for Accountants and Lawyers: 00:16:00 •Changes in the UK Property Market: 00:14:00

This qualification delivers a solid foundation in finance administration and core accounting skills, including double-entry bookkeeping, basic costing and an understanding of purchase, sales and general ledgers. Course Overview This qualification delivers a solid foundation in finance administration and core accounting skills, including double-entry bookkeeping, basic costing and an understanding of purchase, sales and general ledgers. Students will also learn about accountancy related business and personal skills and be introduced to the four key themes embedded in the qualification: ethics, technology, communications and sustainability. The jobs it can lead to: • Account administrator • Accounts assistant • Accounts payable clerk • Purchase/sales ledger clerk • Trainee accounting technician • Trainee finance assistant Entry requirements: Students can start with any qualification depending on existing skills and experience. For the best chance of success, we recommend that students begin their studies with a good standard of English and maths. Course Content: Introduction to Bookkeeping: This unit provides students with an understanding of manual and digital bookkeeping systems, including the associated documents and processes. Students will learn the basic principles that underpin double-entry bookkeeping systems. Learning outcomes: • Understand how to set up bookkeeping systems. • Process customer transactions. • Process supplier transactions. • Process receipts and payments. • Process transactions into the ledger accounts. Principles of Bookkeeping Controls: This unit builds on the knowledge and skills acquired from studying Introduction to Bookkeeping and explores control accounts, journals and reconciliations. Students will develop the ability to prepare the value added tax (VAT) control accounts as well as the receivables and payables ledger accounts. They’ll use the journal to record a variety of transactions, including the correction errors. Students will be able to redraft the initial trial balance, following adjustments. Learning outcomes: • Use control accounts. • Reconcile a bank statement with the cash book. • Use the journal. • Produce trial balances. Principles of Costing: This unit gives students an introduction to the principles of basic costing and builds a solid foundation in the knowledge and skills required for more complex costing and management accounting tasks. Students will learn the importance of the costing system as a source of information that allows management to plan, make decisions and control costs. Learning outcomes: • Understand the cost recording system within an organisation. • Use cost recording techniques. • Provide information on actual and budgeted cost and income. • Use tools and techniques to support cost calculations. The Business Environment: This unit provides knowledge and understanding of key business concepts and their practical application in the external and internal environment in which students will work. Students will gain an understanding of the legal system and principles of contract law and an appreciation of the legal implications of setting up a business and the consequences this may have. This unit will also give an understanding of how organisations are structured and where the finance function fits. Learning outcomes: • Understand the principles of contract law. • Understand the external business environment. • Understand the key principles of corporate social responsibility (CSR), ethics and sustainability. • Understand the impact of setting up different types of business entity. • Understand the finance function within an organisation. • Produce work in appropriate formats and communicate effectively. • Understand the importance of information to business operations. DURATION 170-190 Hours WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

This advanced certification drills deep into the latest thinking to develop true digital marketing expertise. Course Overview This advanced certification drills deep into the latest thinking to develop true digital marketing expertise. Learn about Digital Strategy, CX, Search Marketing, Social Media, Leadership and more. Get world class, knowledge and insight: DMI EXPERT is our postgraduate level 140-hour course with an advanced, professional certification. It delivers breadth and depth of understanding of digital marketing and provides the learner with the digital and research skills to work at a management or strategic level. This certification is credit rated at level 11 on the Scottish Credit and Qualifications Framework and awarded 120 credit points by the SQA (Scottish Qualifications Authority), which is comparable to a postgraduate diploma awarded by a UK university. Program learning outcomes and content: What Will I Learn? We give you the thinking and tools to become a leading player on the digital stage. Create powerful and dynamic digital strategy, and access modern, career-defining training covering all key digital marketing disciplines. Course Content: Social Media Marketing: Learn how to create engaging content on social media and how to plan, execute, optimize and report on social media marketing campaigns across the key social platforms. • Social Research • Social Content • Facebook, Instagram, Pinterest • Twitter • LinkedIn • YouTube & Social Video • Social Apps • Social Commerce & Affiliate Marketing • Social Customer Service • Social Strategy Strategy and Planning: Gain all the key skills and practices associated with planning a successful digital strategy. Everything from digital channels, marketing automation, budgeting, analytics and digital leadership. • Digital Communications v Traditional Communications • Marketing automation and CRM • Budget and Resourcing • Big Data & Analytics • Strategy Formulation and Plan • Digital Communications & Channels • Omnichannel tactics CX, eCommerce and CRO: Learn the key concepts underpinning website optimization, conversion rate optimization and effective e-commerce for every business requirement. Build highly effective user experiences for your customers. • Website Optimization • UX Research & Design • E-Commerce Strategy • Applied E-Commerce • Graphic Design Essentials for Marketers Search and Digital Channels: Plan, implement, refine and report on search marketing campaigns. Drive traffic across all digital channels. Taught directly by Neil Patel and DMI’s experts, you’ll gain knowledge from people who actually use these tactics in the field. • SEO Setup & Content • SEO Workshop • Paid Search & Display Advertising • Measurement with Google Analytics • Email Marketing Strategy • Applied Email Marketing • SEO for ecommerce Digital Selling: Recognize the value of social selling and incorporate digital techniques to better engage with customers and prospects to drive increased conversion rates. • Fundamentals of Social Selling • Finding & Targeting Prospects • Attracting Customers • Closing & Retaining • Increasing Engagement Essential Skills: Gain all the essential skills all marketers, professionals and business leaders need to work effectively, productively and professionally in a collaborative business environment. • Project Planning • Creativity Skills • Personal Skills • Working With Others Leadership and Management: Develop practical skills and techniques that you can use to think strategically, build effective teams, deal with conflict and crisis and persuade and influence others. • Thinking Strategically • Building Effective Teams • Dealing with Conflicts and Crises • Persuading and Influencing DURATION 52 Weeks WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

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This first aid at work course is ideal for organisations whose needs assessment has identified a requirement for additional first aid training, such as having employees with a disability or a medical condition. In addition to the topics covered on an emergency first aid at work course, this course covers treatment for a variety of injuries and medical conditions. For more information click on the tabs below, or get in touch, we’d be more than happy to answer any queries. At Immerse Training we pride ourselves on offering First Aid and Pre-Hospital Care Training that meets your specific needs. All our courses meet the requirements of the relevant awarding body. On top of that, we are more than happy to create bespoke elements that tailor each programme to suit your first aid or care responsibilities. Qualification Information This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will be able to Understand the role and responsibilities of a first aider. Be able to administer first aid to a casualty with injuries to bones, muscles and joints. Assess an incident. Be able to administer first aid to a casualty with suspected head and spinal injuries. Manage an unresponsive casualty who is breathing normally. Be able to administer first aid to a casualty with suspected chest injuries. Manage an unresponsive casualty who is not breathing normally. Be able to administer first aid to a casualty with burns and scalds. Be able to recognise and assist a casualty who is choking. Be able to administer first aid to a casualty with an eye injury. Be able to manage a casualty with external bleeding. Be able to administer first aid to a casualty with sudden poisoning. Be able to manage a casualty who is in shock. Be able to administer first aid to a casualty with anaphylaxis. Be able to manage a casualty with a minor injury. Be able to provide first aid to a casualty with suspected major illness. Be able to conduct a secondary survey. Who should attend? This qualification is for people who deal with first aid at work. Enabling them to be workplace first aiders under the Health and Safety (First Aid) Regulations 1981. This qualification is also for people who have a specific responsibility at work, or in voluntary and community activities. This will allow them to provide basic first aid to people in a range of situations. Pre-requisites Students must be at least 14 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and includes two theory/multiple choice question papers. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 3 Award in First Aid at Work includes 3 credits at Level 3 of the Regulated Qualifications Framework (RQF). Workplace First Aid Courses First Aid courses for employers and employees. Our workplace courses are fully accredited, registered and meet Health and Safety Executive (HSE) guidelines. From 1 day Emergency First Aid at Work (previously appointed person) to 3 day First Aid at Work courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business.  All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.

Who is this course for? SketchUp Basic Level Training Course. Click here for more info: Website Ideal for newcomers to 3D modeling, it suits students, hobbyists, and professionals. Gain a strong foundation in SketchUp, perfect for careers in architecture and interior design. Our flexible 1-on-1 sessions let you tailor your learning schedule. Schedule sessions Monday to Saturday, 9 am to 7 pm. The 5-hour course adapts to your timeline, ensuring a personalized, supportive, and adaptable learning experience. Course Title: SketchUp Basic Course. Course Duration: 5 hours Understanding the Basics of SketchUp Introduction to SketchUp Navigating the SketchUp Environment Exploring Zoom, Pan, and Rotate Functions Familiarizing Yourself with the XYZ Axis Mastering SketchUp Tools Efficient Toolbar Selections Utilizing Templates for Projects Drawing with Precision Using the Pencil Tool Working with Fundamental Geometric Shapes Taking Accurate Measurements Advanced SketchUp Techniques Creating Circles and Arcs Harnessing Sticky Geometry Solutions Unveiling the Power of Tags (Formerly Layers) Streamlining Workflow with Keyboard Shortcuts Accurate Object Measurement within SketchUp Information Management and Database Usage Moving and Copying Objects Simple Array Techniques Mastering Rotational Manipulations Effortless Rotational Copying Fractional and Relative Scaling Component and Group Creation Constructing Components for Reusability Creating Efficient Groups Comparing the Advantages of Components and Groups Saving and Reusing Components Importing Components from Digital Repositories Advanced Modeling and Geometry Leveraging Push-Pull Operations Creating Complex Shapes with the Follow Me Tool Exploring Geometry Intersections Duplicating and Offsetting Faces, Edges, and Polygons Incorporating 2D Polygons into Your Drawings Skillful Use of the Paint Bucket Tool Materials and Textures Proficiency with the Materials Editor Applying High-Quality Textures Sourcing and Positioning Textures Graphics and Bitmap Considerations Crafting Scenes and Styles Generating and Customizing Scenes Managing Scenes and Styles Introduction to Animation and Presentation Animation Concepts Adding Dimensions to Your SketchUp Models Annotating Designs for Clarity Preparing Models for Printing Exporting Images and PDFs in 2D Formats This comprehensive SketchUp Fundamentals course will equip you with essential skills to create, modify, and present 3D models effectively. After completing our 5-hour SketchUp training, you'll achieve the following learning outcomes: Basic SketchUp Proficiency: Gain essential skills to navigate the SketchUp interface and utilize its core features effectively. Geometry Creation: Learn to create 2D and 3D geometric shapes, lines, and curves with precision. Rendering Concepts: Understand the fundamentals of rendering and how to apply basic rendering techniques to enhance your designs. Model Organization: Discover techniques for organizing and structuring your SketchUp models efficiently. Visualization Skills: Develop the ability to visualize and plan architectural and interior design concepts in 3D. Efficient Workflows: Acquire time-saving tips and tricks for streamlining your design workflow. Personal Projects: Apply your newfound skills to your personal design projects or professional endeavors. By the end of this short training, you'll have a solid foundation in SketchUp, allowing you to create and present basic 3D models and designs effectively. After SketchUp Training, You'll Acquire: Advanced 3D Modeling: Master the art of creating intricate 3D models, architectural designs, and detailed structures using SketchUp. Texture Mapping and Material Application: Learn to apply realistic textures and materials, enhancing the visual appeal of your 3D creations. Rendering Techniques: Explore rendering plugins like V-Ray or Twilight Render to create lifelike visualizations of your designs. Collaboration and Presentation: Develop skills to effectively collaborate with teams and present your ideas in professional and compelling ways. Project Visualization: Enhance your ability to transform conceptual ideas into visually stunning and detailed 3D representations. Job Opportunities: Architectural Designer: Create detailed architectural models for residential and commercial projects. Interior Designer: Design interior spaces, visualizing furniture placements, colors, and decor elements. Landscape Architect: Develop 3D landscape designs, showcasing outdoor spaces and environmental elements. 3D Modeler: Work in various industries, creating 3D models for animations, games, or simulations. Visualization Specialist: Provide visualization services to real estate agencies, design firms, or marketing companies, transforming ideas into compelling visuals. Why Choose Us? Tailored One-on-One Training: Exclusive coaching from skilled architects and designers, in-person or live online, Monday to Saturday. Customized Tutorials: Enhance your skills with tailored video tutorials to take home. Comprehensive Learning: Receive digital resources for thorough understanding and revision. Free Ongoing Support: Enjoy continuous assistance via phone or email, ensuring your success beyond the course. Flexible Syllabus: Adapted to your needs for focused learning. Official Certificate: Validate your expertise with our prestigious certification.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Looking to become a Close Protection Bodyguard? Look no further than our comprehensive Close Protection Bodyguard Training bundle, featuring 11 courses designed to give you the knowledge you need to succeed in this exciting and challenging field. With our QLS-endorsed Close Protection course, you'll receive a free QLS hardcopy certificate upon completion, giving you the credentials you need to stand out from the crowd. But that's just the beginning - our bundle also includes 10 CPD-QS accredited courses covering everything from basic security guard training to emotional intelligence and human behaviour. Whether you're looking to start a new career as a bodyguard or simply want to enhance your existing skills, our Close Protection Bodyguard Training bundle has everything you need. From security management to criminal intelligence and crisis management, our courses cover the full spectrum of knowledge required for success in this field. So why wait? Sign up for our Close Protection Bodyguard Training bundle today and take the first step towards a rewarding and fulfilling career as a Close Protection Bodyguard. This Close Protection Bodyguard Training Bundle Package includes: Course 01: Certificate in Close Protection at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Basic Security Guard Training Course 02: Bodyguard Training Course 03: Security Management Course 04: Detective: Private Investigator Course 05: Criminal Intelligence and Crime Analysis Course 06: Interrogations And Confessions Psychology Course 07: Emotional Intelligence and Human Behaviour Course 08: Diet & Fitness Training Course 09: Decision Making and Critical Thinking Training Course 10: Crisis Management Why Prefer This Close Protection Bodyguard Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Close Protection Bodyguard Training bundle courses, you will be able to learn: Gain an in-depth understanding of close protection, security guard training and bodyguard training Learn how to manage security and protect individuals and assets Develop the skills necessary for private investigation, criminal intelligence and crisis management Understand the psychology of interrogations and confessions Enhance your emotional intelligence and human behaviour knowledge Gain knowledge in diet and fitness training, decision-making and critical thinking Earn a QLS-endorsed certificate and 10 CPD-QS accredited certificates upon completion of the courses ***Curriculum breakdown of Close Protection*** Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Module 06: Route Selection and Reconnaissance Module 07: Legislation Regarding Close Protection How is the Close Protection Bodyguard Training Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for: Individuals looking to pursue a career in close protection or security management Security professionals seeking to enhance their knowledge and skills Individuals seeking to start a new career in private investigation or criminal intelligence Anyone interested in learning about emotional intelligence and human behaviour in relation to security and protection Career path Our courses will prepare you for a range of careers, including: Security Guard: £18,000 - £25,000 per year Close Protection Officer: £30,000 - £45,000 per year Bodyguard: £40,000 - £70,000 per year Private Investigator: £20,000 - £50,000 per year Security Manager: £30,000 - £60,000 per year Crisis Management Consultant: £40,000 - £80,000 per year Certificates Certificate in Close Protection at QLS Level 3 Hard copy certificate - Included After successfully completing the course, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality License Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

This verification of expected death training is suitable for nurses who are interested in taking on the extended role of verification of expected death within various healthcare settings.

The comprehensive Sci Fi Movie Poster: Photoshop Photomanipulation Course has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Sci Fi Movie Poster: Photoshop Photomanipulation Course today, and learn from the very best the industry has to offer! This best selling Sci Fi Movie Poster: Photoshop Photomanipulation Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Sci Fi Movie Poster: Photoshop Photomanipulation Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Sci Fi Movie Poster: Photoshop Photomanipulation Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Sci Fi Movie Poster: Photoshop Photomanipulation Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Sci Fi Movie Poster: Photoshop Photomanipulation Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Sci Fi Movie Poster: Photoshop Photomanipulation Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Sci Fi Movie Poster: Photoshop Photomanipulation Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.