24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery
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Duration 2 Days 12 CPD hours This course is intended for System Security Administrator Security Architect Technology Consultant Overview This course will prepare you to Understand SAP Security fundamentals Get an overview of the main SAP concepts for security Be prepared to learn more in detail about each SAP concept for security This course will prepare you to Understand SAP Security fundamentals. Get an overview of the main SAP concepts for security. Be prepared to learn more in detail about each SAP concept for security. SAP Access Governance and Control Overview of Security Fundamentals Introduction to SAP Access Governance SAP NetWeaver Application Security Overview Describe SAP User Experience Explain Basic User Administration for AS ABAP Explain Basic Role Administration for AS ABAP Describe SAP Fiori Catalog and Group Administration Concept Describe AS JAVA Security Discuss Custom Development and Security SAP Access Governance and Compliance Describe SAP Access Governance Explain SAP GRC Access Control Describe SAP Identity Management Describe SAP Cloud Identity Access Governance Infrastructure Security Explaining Network Topology Enabling Secure Network Communication (SNC) Enabling Secure Sockets Layer (SSL) Implementing Single Sign-On (SSO) in SAP Systems Security Monitoring with SAP Solution Manager Monitoring Security with SAP Solution Manager SAP Data Privacy Governance and Cybersecurity Introduce EU General Data Privacy Regulation (GDPR) Discuss SAP Support for GDPR Compliance Additional course details: Nexus Humans SAP System Security Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SAP System Security Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Database and system administrators Overview Manage physical data replacement and storageCreate, backup and restore databasesCreate and manage multiple temporary databases In this course, students learn how to manage physical data replacement and storage, create, backup and restore databases, and create and manage multiple temporary databases. SAP Adaptive Server Enterprise (ASE) Explaining SAP ASE Describing the Database Architecture Using Query Editors Installation Installing Servers Identifying Installation Parameters Starting and Stopping SAP ASE Connecting Clients to the Server Database Server Configuration Explaining the Server Configuration File Modifying the Server Configuration File Explaining Memory Mechanisms Configuring Memory Configuring the Size of Caches Space Management Creating Devices Managing Devices Mirroring Devices Creating Databases Managing Databases Managing Disk Resources Managing Temporary Databases Security Managing Roles Creating Logins Managing Logins Managing Database Users Managing Creation Permissions Managing Object Permissions Creating Groups Creating Roles Maintenance Using SAP ASE Extraction Utilities Using the Bulk Copy Utility Explaining Automatic Recovery Ensuring Database Consistency Setting Up the High Speed Consistency Checker Backup Planning for Backups Executing Database Backups Restoring Database Backups Performing Transaction Log Backups Using Advanced Backup Techniques Monitoring Using SAP DB Control Center Monitoring SAP ASE Additional course details: Nexus Humans EDB358 SAP System and Database Administration - Adaptive Server Enterprise training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EDB358 SAP System and Database Administration - Adaptive Server Enterprise course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants and Business Process Owners/Team Leads/Power Users. Overview This course is organized in a fashion that mimics the step by step process planners will undergo in executing production planning tasks on a daily basis. We start with setup up alert profiles to manage the day to day exceptions. Participants will walk through a detailed analysis of the net requirements calculation process that is executed during product heuristics. Gain an understanding of how scheduling is performed as new orders are created. This will include analyzing source determination rules as well as scheduling strategies. Participants will analyze the pegging functionality and the master data parameters that can control the outcome of pegging. Additionally, we will perform an analysis of process, service and REM heuristics. Lastly, perform an overview of the detailed scheduling activities involved in developing an execution schedule. In this course, students gain an in-depth understanding of the advanced topics required to implement production planning in SAP SCM APO. Introduction to Production Planning in SAP Advanced Planning and Optimization (SAP APO) Planning Demand in the Supply Chain Using Production Planning and Detailed Scheduling (PP/DS) Production Planning Results Evaluation Evaluating the Planning Run Results with Alerts Evaluating the Planning Results Evaluating the Planning Run with Advanced Tools Planning Procedure Configuring Basic Parameters for Planning Executing the Production Planning Run Planning a Product Using the Planning Procedure Order Creation with Product Heuristics Using Demand Management in PP/DS Planning Make-to-Order Production Using PP/DS Using Firming in PP/DS Configuring Product Heuristics Managing the Reuse of Procurement Proposals Using the Lot-Size Calculation In Production Planning Scheduling in Production Planning Determining the Source of Supply of the Order Scheduling Operations with the Strategy Profile Scheduling a Planned Order for Production Pegging in Production Planning Configuring Dynamic and Fixed Pegging Additional Heuristics in Production Planning Planning Production Using Process Heuristics Planning Production Using Service Heuristics Configuring Bottom-Up Heuristics Planning Production Using Repetitive Manufacturing (REM) Heuristics Outlining the Integration of Supply Network Planning (SNP) in PP/DS Detailed Scheduling Scheduling Operations with the Detailed Scheduling Planning Board Planning Production with Detailed Scheduling Strategies and Heuristics Managing Setup Times with the Setup Matrix Managing Scheduling with the PP/DS Optimizer Using MRP-Based Detailed Scheduling Additional course details: Nexus Humans SCM250 SAP Production Planning in SAP APO training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM250 SAP Production Planning in SAP APO course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Business Process Architects, Developers, Consultants, Systems Administrators, and Technology Consultants Overview This course will prepare you to: Explain the use of SAP Process Integration and the path to SAP Process Orchestration (AEX, BPM and BRM) Explain SAP Process Integration architecture Configure JAVA scenarios Understand and configure the different options with which a back- end system can be connected to the SAP Process Integration (formerly known as SAP Exchange Infrastructure) using JAVA. In this course, students learn how to explain the use of SAP Process Integration and learn how to explain SAP Process Integration architecture. Module 1 SAP Process Integration Architecture Module 2 The System Landscape Directory (SLD) Module 3 Interface Objects in the Enterprise Service Repository Module 4 Object Mapping in the Enterprise Service Repository Module 5 Configuration of Integration Directory Communication Objects Module 6 Configuration of Integration Directory Objects for Java Processing Module 7 Operations of SAP Process Integration Module 8 Connectivity Options for SAP Process Integration Module 9 HTTP Connectivity Options Module 10 File Adapter Configuration Module 11 Intermediate Document Connectivity Options Module 12 Configuration of SAP Business Application Programming Interfaces Connectivity Module 13 Enterprise Services and B2B Connectivity Additional course details: Nexus Humans BIT500 SAP Java Process Integration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT500 SAP Java Process Integration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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