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10816 Courses

Mental Health Disorders & Medication Course

By One Education

Understanding mental health disorders and the medications used to manage them is vital in today’s society, where awareness and informed conversations are steadily gaining ground. This course offers a clear and insightful exploration of common mental health conditions, such as depression, anxiety, bipolar disorder, and schizophrenia, along with an introduction to the various medication options available. Designed to provide knowledge that is both accessible and authoritative, it invites learners to appreciate the delicate balance between symptoms and treatments, promoting a well-rounded perspective on mental health care. Whether you're a professional seeking to broaden your knowledge or simply curious about the topic, this course presents information in a style that is both engaging and straightforward. Avoiding technical jargon and overly clinical explanations, it focuses on delivering clear facts, encouraging thoughtful understanding, and addressing common misconceptions. With a style that blends professionalism with a touch of dry humour, it ensures the content remains memorable and relevant. Perfectly suited for online study, this course respects your time and intellect, offering valuable insights without the need for any physical attendance. Meet the Accreditation This premium online course titled Mental Health Disorders & Medication ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Mental Health Disorders & Medication Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Mental Health Disorders & Medication course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Mental Health Disorders & Medication course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Mental Health Disorders & Medication course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Mental Health Disorders & Medication course today, and take control of your career! Course Curriculum: Module 01: Mental Health Disorders & Medication Module 02: Understand the Impact of Mental Illness Module 03: Eating and Sleeping Disorders Module 04: Personality Disorders Module 05: Psychiatric Disorders & Schizophrenia Module 06: Stress, Anxiety & Mood Disorder How is the Mental Health Disorders & Medication assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Mental Health Disorders & Medication training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Mental Health Disorders & Medication course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Mental Health Disorders & Medication training.

Mental Health Disorders & Medication Course
Delivered Online On Demand2 hours
£12

Emergency First Aid

By The Teachers Training

Emergency First Aid Do you want to build a career in the first aid sector? Do you feel the spark to handle emergencies with some life-saving skills? Well, our Emergency First Aid course will help you get a solid first aid foundation and prepare you for this specific industry.  This Emergency First Aid course gives you an in-depth idea of the fundamental aim of first aid at work, including promoting recovery, offering crucial emotional support to patients, and effectively preserving lives in emergencies. Plus, this course will enable you to recognize potential hazards and take proactive measures to ensure workplace safety. As an aspiring first aider, you will have a clear grasp of the essential role played by a first aider in emergencies, including providing immediate assistance, coordinating response efforts, and communicating effectively with medical professionals.  Our Emergency First Aid course explains the ins & outs of primary and secondary surveys. You will become familiar with concepts like scene survey, primary survey, accident reporting, when to call an ambulance, etc. Moreover, you will learn basic first aid techniques, including do's and don'ts, how to use face shields, and how to put on a bandage. Adding to that, in this Emergency First Aid course, you will explore versatile topics like dealing with minor injuries at the workplace, secondary illness, and fractures & dislocations. After completing the course, you will become well-versed in the Health & Safety Regulations of 1981 and the Health & Safety at Work Act of 1974, ensuring your compliance with workplace safety laws. Enrol in the Emergency First Aid course to prepare yourself for a job market where the average salary is £40,950 per year in the UK. What You Will Learn Familiarise with the basic concepts and legal issues of workplace first aid Explore the methods of handling an incident Gain an understanding of how safety issues are inspected to avoid occurrences Get step-by-step guidance on how to deal with fractures Understand how to deal with injuries such as cuts and bruises Discover when and how CPR is given Learn how to identify a situation when you need to call for emergency help Skills You Will Gain Basic First Aid skills Learn how to identify a serious injury Ability to treat common injuries effectively Ability to comfort someone in pain Know when and how to look for help Career Prospects The course will serve really well for aspiring professionals interested in the following careers: Teacher Teaching Assistant PE Teacher Child Care Worker Childminders and other relevant fields. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Who is this course for Anyone who is interested to learn about emergency first Aid People in charge of managing children Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module: 1 - Introduction to Workplace First Aid Introduction to Workplace First Aid 00:32:00 Module: 2 - Legal Framework for Workplace First Aid Legal Framework for Workplace First Aid 00:29:00 Module: 3- Incident Management at Work Incident Management at Work 00:34:00 Module 4: Primary Survey Primary Survey 00:21:00 Module 5: Secondary Survey Secondary Survey 00:20:00 Module: 6: Basic First-Aid Techniques Basic First-Aid Techniques 00:37:00 Module: 7 - Dealing with Minor Injuries at Workplace Dealing with Minor Injuries at the Workplace 00:42:00 Module: 8- Secondary Illness: Loss of Responsiveness and CPR Secondary Illness Loss of Responsiveness and CPR 00:17:00 Module: 9- Secondary Illness: Breathing Problems Secondary Illness Breathing Problems 00:17:00 Module: 10- Secondary Illnesses and Injuries Secondary Illnesses and Injuries 00:27:00 Module: 11 - Dealing With Fractures and Dislocations Dealing With Fractures and Dislocations 00:19:00 Module: 12 - Call for an Emergency Call for an Emergency 00:16:00 Order Your Certificate Order Your Certificate 00:00:00

Emergency First Aid
Delivered Online On Demand5 hours 11 minutes
£27.99

Holistic Exercise Physiology Training

4.5(3)

By Studyhub UK

Dive into the dynamic and comprehensive world of fitness and wellness with our 'Holistic Exercise Physiology Training' course. Picture a learning experience where every lesson brings you closer to understanding the human body's incredible capabilities and how to optimize them. The course sets off with an introduction to exercise physiology, offering you a robust foundation in the science behind physical fitness. As you progress through the modules, you'll explore the intricate anatomy and physiology of skeletal muscle, unlocking the secrets to strength and endurance. This course isn't just about the mechanics of movement; it's a deep dive into the holistic aspects of physical well-being, blending scientific knowledge with practical application. Journey through the fascinating realms of bioenergetics and metabolism, where you'll learn how the body transforms nutrients into energy for exercise. The course then guides you through the inner workings of the cardiovascular and respiratory systems, shedding light on their crucial role in physical activity. As you delve into the nuances of exercise and physical performance, you'll gain insights into how to enhance athletic prowess and maintain peak physical health. The final stages of the course focus on training principles and adaptations, as well as the physiology of performance, equipping you with the knowledge to design effective and scientifically-backed fitness programs. By the end of this course, you'll not just have theoretical understanding, but also the practical know-how to apply these principles for holistic physical development. Learning Outcomes Gain a foundational understanding of exercise physiology. Understand the anatomy and physiology of skeletal muscles. Learn about bioenergetics, metabolism, and energy production for exercise. Comprehend the functions of the cardiovascular and respiratory systems in physical activity. Acquire knowledge of training adaptations and principles for enhancing physical performance. Why choose this Holistic Exercise Physiology Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Holistic Exercise Physiology Training for? Fitness trainers and coaches seeking a deeper understanding of exercise science. Athletes and sports enthusiasts interested in optimizing physical performance. Healthcare professionals looking to integrate exercise physiology in patient care. Students pursuing a career in sports science and physical therapy. Individuals passionate about personal health, fitness, and holistic well-being. Career path Exercise Physiologist: £25,000 - £40,000 Personal Trainer: £20,000 - £35,000 Sports Coach: £22,000 - £38,000 Physiotherapist: £27,000 - £42,000 Health and Wellness Coach: £24,000 - £39,000 Sports Science Researcher: £26,000 - £45,000 Prerequisites This Holistic Exercise Physiology Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Holistic Exercise Physiology Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Exercise Physiology Introduction to Exercise Physiology 00:14:00 Module 02: Anatomy and Physiology of Skeletal Muscle Anatomy and Physiology of Skeletal Muscle 00:15:00 Module 03: Bioenergetics and Metabolism Bioenergetics and Metabolism 00:16:00 Module 04: Cardiovascular and Respiratory Systems Cardiovascular and Respiratory Systems 00:15:00 Module 05: Exercise and Physical Performance Exercise and Physical Performance 00:12:00 Module 06: Training Principles and Adaptations Training Principles and Adaptations 00:16:00 Module 07: Physiology of Performance Physiology of Performance 00:24:00

Holistic Exercise Physiology Training
Delivered Online On Demand1 hour 52 minutes
£10.99

Activities Coordinator Diploma Level 3

4.5(3)

By Studyhub UK

Imagine a world where every day is bursting with creativity, connection, and joy. As an Activities Coordinator, you'll be the architect of that world, crafting engaging experiences that spark well-being and laughter. This Activities Coordinator Diploma Level 3 is your passport to this fulfilling career. Across seven comprehensive modules, you'll delve into the art and science of activity coordination. You'll master the process of planning and developing activities, from brainstorming ideas to ensuring smooth execution. Unleash your inner event planner, learning the ropes of organization and management to create unforgettable experiences. Discover the power of creative arts and crafts, physical activities, and social gatherings to bring people together and foster a sense of community. This Activities Coordinator Diploma Level 3 diploma hones your leadership skills, equipping you to effectively manage volunteers and guide them in their roles. It's your springboard to a career that makes a real difference, enriching the lives of others through the magic of well-planned activities. Learning Outcomes Craft engaging activities tailored to specific needs and interests. Develop a structured plan for organizing and managing events. Explore various creative arts and crafts to promote self-expression. Design effective physical activity programs to enhance well-being. Foster social connections and build a vibrant community atmosphere. Cultivate strong leadership skills to manage volunteers. Why choose this Activities Coordinator Diploma Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Activities Coordinator Diploma Level 3 course for? Individuals seeking a rewarding career in activity coordination. Those passionate about enriching the lives of others through engaging experiences. People interested in working with diverse populations in various settings. Those who thrive in a creative and dynamic environment. Anyone who wants to make a positive impact on their community. Individuals seeking a theoretical foundation for a fulfilling career in activities coordination. Career path Activities Coordinator in Care Homes: £18,000 to £25,000 per year Events Coordinator: £20,000 to £30,000 per year Recreation Assistant in Leisure Centers: £16,000 to £22,000 per year Youth Program Coordinator: £20,000 to £28,000 per year Community Outreach Coordinator: £22,000 to £30,000 per year Education Program Coordinator: £24,000 to £32,000 per year Prerequisites This Activities Coordinator Diploma Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Activities Coordination Module 01: Introduction to Activities Coordination 00:22:00 Module 02: Activity Planning and Development Module 02: Activity Planning and Development 00:19:00 Module 03: Event Organisation and Management Module 03: Event Organisation and Management 00:19:00 Module 04: Creative Arts and Crafts Activities Module 04: Creative Arts and Crafts Activities 00:18:00 Module 05: Physical Activities and Exercise Programs Module 05: Physical Activities and Exercise Programs 00:19:00 Module 06: Social and Recreational Activities Module 06: Social and Recreational Activities 00:17:00 Module 07: Volunteer Management and Leadership Skills Module 07: Volunteer Management and Leadership Skills 00:15:00

Activities Coordinator Diploma Level 3
Delivered Online On Demand2 hours 9 minutes
£10.99

Diploma in Construction Management - Level 7 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Construction Management - Level 7 (QLS Endorsed)
Delivered Online On Demand9 hours
£15

Master in Energy Healing - Flower Remedies

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction To Flower Remedies Course 00:04:00 Part one, Background To Flower Remedies Dr Bach; History And Philosophy 00:06:00 Dr Edward Bach; History And Philosophy 00:03:00 The Twelve Healers And Astrilogical Signs 00:04:00 The 7 Groups Of Remedies 00:05:00 The 38 Flower Remedies Basic Overview Of Each Remedy 00:03:00 Agrimony 00:02:00 Aspen 00:02:00 Beech 00:01:00 Century 00:01:00 Cerato 00:01:00 Cherry Plum 00:01:00 Chestnut Bud 00:01:00 Chicory 00:02:00 Clematis 00:01:00 Crab Apple 00:01:00 Elm 00:01:00 Gentian 00:01:00 Gorse 00:01:00 Heather 00:01:00 Holly 00:01:00 Honeysuckle 00:01:00 Hornbeam 00:01:00 Impatiens 00:01:00 Larch 00:01:00 Mimulus 00:01:00 Mustard 00:01:00 Oak 00:01:00 Olive 00:01:00 Pine 00:01:00 Red Chestnut 00:01:00 Rock Rose 00:01:00 Rock Water 00:01:00 Scleranthus 00:01:00 Star of Bethlehem 00:01:00 Sweet Chestnut 00:01:00 Vervain 00:01:00 Vine 00:01:00 Walnut 00:01:00 Water Violet 00:01:00 White Chestnut 00:01:00 Wild Oats 00:01:00 Wild Rose 00:01:00 Willow 00:01:00 Rescue Remedy 00:01:00 Making Bluebell Essence 00:04:00 Storage and Use Of Remedies Which Remedy 00:05:00 Consultation, Assessment And Disclosure. 00:10:00 Other Methods Of Using Flower Remedies 00:03:00 Using Flower Remedies Flower Remedies For Pregnancy, Birthing, And Post-Natal 00:12:00 Flower Remedies For Weight Loss 00:15:00 Flower Remedies For Anger, Irritablity 00:07:00 Flower Remedies; Blending By Astrological Sign And Emotional States 00:08:00 Flower Remedy Work; Anxiety, Panic, Fear, Terror… 00:06:00 Flower Remedy Work; Focus And Concentration 00:03:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Master in Energy Healing - Flower Remedies
Delivered Online On Demand
£19.99

Nursing Assistant Diploma

By NextGen Learning

Course Overview The Nursing Assistant Diploma offers an in-depth introduction to the fundamental principles and practices of nursing support. This comprehensive course provides learners with essential knowledge of patient care, healthcare standards, ethical practices, and communication techniques within various healthcare settings. Designed to prepare individuals for a rewarding career in healthcare, the course emphasises the importance of safety, hygiene, infection control, and effective patient interaction. By completing this programme, learners will develop a strong foundation in the roles and responsibilities of a nursing assistant, enhancing their competence and confidence to contribute effectively within multidisciplinary healthcare teams. Graduates will be well-equipped to support patient care delivery across hospitals, residential homes, and community care environments. This diploma also provides an ideal stepping stone for further professional development in the healthcare sector, setting learners on a clear path towards meaningful employment and continuous advancement within the nursing field. Course Description The Nursing Assistant Diploma is carefully structured to guide learners through the essential areas of healthcare support. Covering topics such as nursing fundamentals, healthcare legislation, communication skills, infection control, medication administration, and patient mobility, the course ensures a thorough understanding of the nursing assistant role. Learners will explore the professional standards expected in healthcare environments and acquire valuable knowledge regarding patient hygiene, nutrition, oxygenation, and pain management. The curriculum fosters critical skills necessary for maintaining health and safety in clinical settings while promoting compassionate and ethical patient care. By the end of the course, learners will have developed the ability to assist nursing teams, contribute to patient wellbeing, and respond appropriately to a range of care scenarios. Designed to accommodate learners from all backgrounds, the Nursing Assistant Diploma prepares individuals for career opportunities in hospitals, care homes, rehabilitation centres, and other healthcare organisations. Course Modules Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part – 1 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part – 2 Module 05: Effective Communication in Nursing Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing (See full curriculum) Who is this course for? Individuals seeking to build a career as a Nursing Assistant. Professionals aiming to enhance their healthcare support skills. Beginners with an interest in nursing and patient care. Career changers looking to enter the healthcare sector. Healthcare support workers wishing to formalise their skills with a recognised qualification. Career Path Nursing Assistant Healthcare Support Worker Care Assistant Residential Care Worker Community Healthcare Worker Rehabilitation Support Assistant Patient Care Assistant Healthcare Administrative Support Staff

Nursing Assistant Diploma
Delivered OnlineFlexible Dates
£9.99

Advanced Diploma in Customer Relationship Management

4.3(43)

By John Academy

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Customer Relationship Management
Delivered Online On Demand24 hours
£11.99

Language and Speech Therapy - CPD Certified

By Training Tale

Language and Speech Therapy: Language and Speech Therapy Course This exclusive Language and Speech Therapy: Language and Speech Therapy Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This Language and Speech Therapy: Language and Speech Therapy Course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This Language and Speech Therapy: Language and Speech Therapy Course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. Special Offers of this Language and Speech Therapy: Language and Speech Therapy Course This Language and Speech Therapy: Language and Speech Therapy Course includes a FREE PDF Certificate. Lifetime access to this Language and Speech Therapy: Language and Speech Therapy Course Instant access to this Language and Speech Therapy: Language and Speech Therapy Course Get FREE Tutor Support from Monday to Friday in this Language and Speech Therapy: Language and Speech Therapy Course Main Course: Language and Speech Therapy Course Courses are Included in this Language and Speech Therapy: Language and Speech Therapy Course: Course 01: ADHD Awareness Course 02: Autism Diploma Course 03: Dyslexia [ Note: Free PDF certificate as soon as completing the Language and Speech Therapy: Language and Speech Therapy Course] Language and Speech Therapy: Language and Speech Therapy Course Industry Experts Designed this Language and Speech Therapy: Language and Speech Therapy Course into 04 detailed modules. Course curriculum Language and Speech Therapy Module 1: Speech & Language Therapy Module 2: Study of Communication Module 3: Components of Normal Speech, Language & Voice and Communication Disorders Module 4: Eating, Drinking and Swallowing Disorders Assessment Method of Language and Speech Therapy Course After completing each module of the Language and Speech Therapy: Language and Speech Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Language and Speech Therapy Course After completing the MCQ/Assignment assessment for this Language and Speech Therapy: Language and Speech Therapy Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Language and Speech Therapy: Language and Speech Therapy Course This Language and Speech Therapy: Language and Speech Therapy Course is for anyone who wants to: Gain the skills needed to work in the teaching and child care profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements Language and Speech Therapy: Language and Speech Therapy Course Students who intend to enrol in this Language and Speech Therapy: Language and Speech Therapy Course must meet the following requirements: Language and Speech Therapy: Good command of the English language Language and Speech Therapy: Must be vivacious and self-driven. Language and Speech Therapy: Basic computer knowledge Language and Speech Therapy: A minimum of 16 years of age is required. Career path Language and Speech Therapy: Language and Speech Therapy Course Compete High provides the most expedient path to learning about Language and Speech Therapy: Language and Speech Therapy Course, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

Language and Speech Therapy - CPD Certified
Delivered Online On Demand7 hours
£12

Drug and Alcohol Awareness Training - CPD Accredited

By Training Tale

Drug and Alcohol: Drug and Alcohol Awareness Course Online When it comes to the risk of drugs and alcohol in the workplace, our Drug and Alcohol: Drug and Alcohol Awareness Course offers your staff the knowledge of all people's principles and obligations at the workplace. The Drug and Alcohol: Drug and Alcohol Awareness Course takes the learner through the safety responsibilities, testing requirements, and processes for drugs and alcohol in the workplace, as well as the implications of any positive tests. By the end of this Drug and Alcohol: Drug and Alcohol Awareness Course, learners will understand the effects of drugs and alcohol on work fitness and how they can contribute to a safe workplace. Learning Outcomes of Drug and Alcohol: Drug and Alcohol Awareness Course After completing this Drug and Alcohol: Drug and Alcohol Awareness Course, the learner will be able to: Understand the basic concepts of substance misuse. Demonstrate a thorough understanding of the different types of illegal drugs. Understand the legal, health, and social implications of drug and alcohol abuse. Understand how organizations and individuals are expected to handle substance misuse issues. Demonstrate an understanding of the statistics on drug and alcohol abuse in the UK. Describe the various types of drug treatment services available in the UK. Plan a drug intervention and understand when someone requires assistance. Special Offers of this Drug and Alcohol: Drug and Alcohol Awareness Course This Drug and Alcohol: Drug and Alcohol Awareness Course includes a FREE PDF Certificate. Lifetime access to this Drug and Alcohol: Drug and Alcohol Awareness Course Instant access to this Drug and Alcohol Awareness: Drug and Alcohol Awareness Course Get FREE Tutor Support from Monday to Friday in this Drug and Alcohol: Drug and Alcohol Awareness Course Drug and Alcohol: Drug and Alcohol Awareness Course Bundle: Course 01: Drug and Alcohol Awareness Course 02: Suicide Awareness Training Course 03: Level 5 Mental Health Care - MCA and DOLS Course 04: Diploma in Counselling and Psychology [ Note: Free PDF certificate as soon as completing the Drug and Alcohol: Drug and Alcohol Awareness Course] Drug and Alcohol: Drug and Alcohol Awareness Course Online Industry Experts Designed this Drug and Alcohol: Drug and Alcohol Awareness Course into 06 detailed modules. Course Curriculum of Drug and Alcohol: Drug and Alcohol Awareness Course Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse Assessment Method of Drug and Alcohol Awareness After completing each module of the Drug and Alcohol Awareness: Drug and Alcohol Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Drug and Alcohol Awareness After completing the MCQ/Assignment assessment for this Drug and Alcohol Awareness: Drug and Alcohol Awareness course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Drug and Alcohol: Drug and Alcohol Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol course is designed for those working in high-risk industries like hospitality and construction and anyone who manages or works with vulnerable people like adolescents. Requirements Drug and Alcohol: Drug and Alcohol Awareness Course Online Students who intend to enrol in this Drug and Alcohol Awareness: Drug and Alcohol Awareness course must meet the following requirements: Drug and Alcohol Awareness: Good command of the English language. Drug and Alcohol Awareness: Must be vivacious and self-driven Drug and Alcohol Awareness: Basic computer knowledge. Drug and Alcohol Awareness: A minimum of 16 years of age is required Career path Drug and Alcohol: Drug and Alcohol Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol Awareness course opens a new door for you to enter the relevant job market. It also gives you the opportunity to gain in-depth knowledge along with the necessary skills to grow in no time. Certificates Certificate of completion Digital certificate - Included

Drug and Alcohol Awareness Training - CPD Accredited
Delivered Online On Demand26 hours
£12